Progent's support specialists in Mac and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive networks with full sharing and collaboration support. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows technology. Progent's background in Windows and Macintosh service makes it possible to offer expert assistance to companies that depend on these technologies to maintain their strategic advantage. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

Additional Topics of Interest

Windows Server 2016 Privileged Access Management Setup and Support
Corte Madera, CA Windows Server 2016 Cloud Witness Engineers

Progent's Microsoft Gold-certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Network Support Help Desk Integration
Help Desk Consultant in Birmingham

Progent provides three basic kinds of Helpdesk support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft and Cisco Authorized Partner and Progent's Help Desk staff of certified Microsoft professionals gives your customers instant access to a reliable technical group with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's focus is on giving the support Call Center a positive image as a key contributor to company productivity. Progent's target is to fix rather than simply report problems.

Linux Phone-based Small Business Computer Consulting Services
Setup Consultancy Services SF Bay Area

Progent offers nationwide online help and consulting services for businesses that operate environments powered by versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote technical support provides optimum leverage for your information technology dollar by protecting client productivity and limiting the hours billed for network repair services. Advanced remote support technology and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP qualified security professionals to help you with the most challenging network issues.

Hyper-V Virtual Server Consultancy
Support and Integration for Virtual Server Hyper-V

Progent's Microsoft-certified professionals can help you evaluate the potential benefits of Hyper-V-based server virtualization for your business, conduct pilot implementations to validate Hyper-V's operation with your production software, evaluate your network architecture for smooth operation with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to track and manage Hyper-V, provide world-class consulting help for enhancing the protection of your virtual servers, design and test disaster recovery procedures that maximize system uptime, and deliver continuing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.

Oracle Recovery Manager Engineers
Utah Oracle Database Resource Manage Technology Professional

Progent can provide fast and affordable remote access to an authorized Oracle database administration expert or an Oracle application developer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also assist you to plan, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers support for Data Guard replication technologies and Oracle Database Resource Manage.

Service Reports Computer Consultant
On-site Support in Livermore, CA

Progent has developed a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or small service organizations who offer minimal documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation transmitted by each staff member to every client. The discipline of detailing and organizing support records allows more efficient support and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

Onsite Technical Support for Fault Tolerant Data Centers
MCSE Expert Certified Fault Tolerant Data Center Consultants

Progent's Data Center engineers can show you how to find fault-tolerant data centers that match the particular requirements of your business. High availability off-site data centers are especially appealing to small companies because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a minimum level of fault tolerance is too costly for most small businesses. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete range of engineering and maintenance services.

Specialists for Retrospect for Mac
Specialists for BackupAssist in San Carlos, CA

Progent can provide economical online access to consultants skilled in a wide array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide help for leading data protection products including Acronis, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can assist your company to design, upgrade, or troubleshoot backup systems for a range of topologies including on-premises, remote, cloud-based, or hybrid.

Skype for Business Front End Pool Specialist
Skype for Business Mobility Services Engineers in Grover City, CA

Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network voice communication. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support to assist you to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.

CISM Firewall Audit
CISM Certified Security Firms in Fremont, CA

Progent can provide the support of CISM certified security professionals. The Certified Information Security Manager organization defines the core competencies and international standards of performance that information security managers are required to learn. It gives business management the confidence that those who have qualified for their CISM credential have the experience and capability to provide efficient security management and support services.

Microsoft, Cisco and Security Certified Experts CIO Integration Services
Network Consultants

Progent offers the part-time assistance of a veteran Chief Information Officer to provide a broad perspective to assist you pick and maintain IT technology appropriate for your present needs and that can serve as a firm foundation for your growth. Progent's part-time or temporary CIO services offer financial leverage to companies who want to optimize the impact of their network expenditures but who are without the budget or hesitant to add another executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable team of consultants certified to support all major OS platforms and networking technologies plus a broad range and business applications, Progent is in a unique position to offer objective advice along with expert technical support for building and maintaining IT solutions that fit the particular requirements of your organization.

Comprehensive Event Management Technical Support
National 24x7 Network Online Troubleshooting in Anchorage, Alaska

Even if your business has a minimal network services group and a limited IT budget, your information network can still have the same high reliability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-qualified and Cisco-qualified network consultants, the latest network management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and servers up and running.

Metro Ethernet Consultant Services

Progent can provide the cost-effective support of remote Internet connectivity consultants to help your organization to assess or update your ISP services so your Internet connectivity solution matches your business needs. Support services available from Progent include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different carrier and/or service plan. Provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and designing fault-tolerant BGP configurations.

NAV Integration
AX Technical Consultant in Baton Rouge, Louisiana

Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your unique business requirements. Progentís Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration services for safe, company-wide information sharing plus integration with CRM programs.

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