Mac users who need an Exchange-compatible mail client from Microsoft have relied on Entourage or Microsoft Web Access. With the release of Microsoft Office for Mac 2011, Microsoft has replaced the Entourage client with Outlook for Mac 2011. Progent's Mac technology experts and Microsoft-certified Exchange consultants can assist you to support a legacy Entourage environment, design and carry out an efficient upgrade to Microsoft's latest platform, and enhance your Exchange deployment to optimize the performance, reliability, security, collaboration support, and overall business value of your email, messaging, and video conferencing ecosystem.

Outlook 20211 for Mac  Support ServicesMicrosoft Outlook for Mac 2011 takes the place of Entourage and has been re-architected to provide substantial enhancements in the areas of email creation and management, calendar management, backup and restore, search, Windows compatibility, collaboration, performance, video conferencing, voice mail, mobility, Instant Messaging, and presence. The Office Outlook for Mac database for email, contacts, and calendars is now saved in separate text files, making them easier to control. Outlook 20211 for Mac is also Spotlight searchable and able to be backed up and recovered using Apple Time Machine. Setting up accounts has been streamlined so you can quickly add Exchange-based accounts or accounts from major email services including Google Gmail, Microsoft Hotmail, Apple MobileMe, Yahoo!, Windows Live, and AOL.

Entourage for Mac ExpertiseProgent's Mac integration experts and Microsoft certified support professionals can assist you to configure Entourage 2008 and Microsoft Exchange so your Apple Mac users can collaborate with colleagues who use Microsoft Outlook. With Microsoft Entourage 2008, which is included with Microsoft Office 2008 for Mac, you can use your Microsoft Exchange account to send and receive email, access your Exchange global address list (GAL), synchronize your calendar and contacts, and invite colleagues to meetings and events. Microsoft Entourage works with AppleScript and Apple's Spotlight search utility. Progent can help you understand the efficiency benefits that Entourage for Mac can offer your cross-platform network and can assist your company to build a secure and dependable IT system that accommodates a mix of Entourage for Mac and Microsoft Outlook users accessing the same Exchange Server. Progent's consultants can also help you to plan and carry out a non-disruptive upgrade from Entourage for Mac to Office Outlook for Mac.

Microsoft Outlook for Mac Web App 2011 ExpertiseMost of the features of Microsoft Exchange Server 2010 are accessible to Mac OS X, iPhone, and iPad users via any advanced browser by utilizing the enhanced Outlook Web App (formerly named Outlook Web Access). Outlook Web App allows OS X and Apple IOS users to access email, voice mail, Instant Messages, and SMS text through Apple Safari and other major browsers. Powerful features of Outlook Web App include automatic conversation grouping for enhanced thread management, expanded browser support, MailTips to guard against dangerous or inappropriate email transmissions, an unlimited size single-page message folder to eliminate the time and delays associated with scrolling through messages page by page, a nickname buffer to speed up email addressing, advanced filtering and search, shared calendars, rich presence awareness displays inside contact lists, client-based Instant Messaging, ActiveSync integration for test messages, and user-defined favorites filters (like unread emails) for quick retrieval of task-relevant data.

Progent's Office Outlook for Mac 2011 Consulting Expertise
Microsoft Outlook for Mac 2011 is a component of Microsoft Office for Mac 2011 and takes the place of Entourage. Microsoft Outlook for Mac 2011 has been re-architected to provide significant improvements in key areas of business communications such as email creation and control, calendaring, backup and restore, search, Windows integration, teamwork, performance, voice and video conferencing, voice mail management, remote access, IM, and presence awareness.

Progent can assist you to integrate Outlook for Mac 2011 into your email environment so you can benefit from its new capabilities, including:

  • Conversations: Managing threads is made easy by Outlook for Mac's automatic ability to organize associated emails into a single message collection.
  • File Attachment Preview: Quick Look enables you to read file attachments from within an email without requiring you to open the attachments from their appropriate software programs.
  • Unified Folders: Microsoft Outlook for Mac 2011 now puts your email, drafts, sent mail and erased items for all of your mailboxes in unified folders so you no longer have to check individual accounts and multiple folders.
  • Import PST Files: Moving from a Windows client is simplified by the ability to download Windows PST files directly to Outlook for Mac 2011 without requiring third-party software.
  • Filter by Category: You can quickly view relevant calendar items and contact data based on the categories you define.
  • Overlay Calendar View: Office Outlook for Mac can superimpose shared calendars so you can immediately detect conflicts.
  • Calendar Preview: A schedule preview shown in a meeting invitation enables you to spot scheduling conflicts or examine adjacent events immediately.
  • Reply with Meeting: You can launch a meeting invitation in a one-click reply to an email message.
  • Contact Card: Using Microsoft Messenger for Mac 8 or Communications Server with Microsoft Communicator for Mac 2011, you can see presence data in the new Outlook for Mac contact card and launch Instant Messaging, a voice or video conference, or a voice call from within Office Outlook for Mac.
  • Contacts Search Panel: You can quickly search your contact database from any view in Outlook for Mac.
  • Information Rights Management: With the volume-license version of Microsoft Outlook for Mac and a Rights Management server operating under Windows Server 2008 R2 SP1, you can implement enterprise-grade security for sensitive messages.
  • Offline Address Books: Support for offline contact data gives mobile users continual access to contact information.
  • Voice Mail Preview: When used with Microsoft Exchange Server 2010, Office Outlook for Mac can convert voice messages to text messages and add them to your inbox to cut the time spent during the often tedious task of checking voice mail.
Progent can assist your company to plan, deploy, and support a cross-platform environment that allows your Mac OS X users to use Office Outlook for Mac 2011 to connect to Exchange Server. Progent's Microsoft-accredited engineers and Mac specialists can help your company to integrate your Mac computers to your Microsoft Exchange Server. Progent will make sure that your Microsoft Exchange Server is correctly installed and that WebDAV, LDAP, and Outlook Web are properly enabled. Progent can also offer a full range of MS Exchange support services including design, integration, troubleshooting, protection, online connectivity, performance tuning, plus spam/virus filtering and email encryption. Progent also offers customized one-on-one Entourage for Mac training.

Support for Microsoft Entourage 2008 for Mac
Microsoft Entourage 2008 is a personal information manager (PIM) that helps users to manage email, contacts, schedules, notes, and tasks. With the Exchange Server interface incorporated into Microsoft Entourage 2008 for Mac, you can work more productively in an Exchange-powered messaging environment and collaborate with associates who run Microsoft Outlook as their messaging client.

Features and Benefits of Microsoft Entourage 2008 include:

  • Centralize Your Personal Information: Entourage 2008 enables you to organize your messages, contacts, calendar, notes, and task details in one easy-to-access location.
  • Microsoft Exchange Integration: Users can work transparently in an Exchange Server system because Entourage 2008 for Mac utilizes the WebDAV standard. You can send and get messages, search your Exchange global address list (GAL), import contacts, sync your calendar, and invite people to meetings with your Exchange account.
  • Address Book Synchronization: You can synchronize your contacts with your Microsoft Exchange address book, offering full access to your address list online or offline.
  • Directory Service: You can rapidly find addresses by searching the Exchange global address list.
  • Access to Multiple Email Accounts: Microsoft Entourage 2008 permits you to establish unlimited accounts including IMAP, POP, and MSN Hotmail accounts. This allows you to handle all your email with one easy-to-use program.
  • Calendar Synchronization: You can keep your Microsoft Entourage 2008 Calendar synchronized with Exchange to remain current with your calendar whether you are connected to the server or working offline.
  • Message Organization: Entourage 2008 for Mac allows you to group, read, and look for messages based on project, sender, date, or other criteria.
  • Easy Archiving: Entourage 2008 for Mac allows you to export personal information manager (PIM) data such as email, addresses, or schedules to a Microsoft Entourage 2008 for Mac archive package to keep your PIM database clean and secure.
  • Microsoft Word Integration: You can send Word documents from Word as the body of messages.
Progent can help you to support your existing Entourage system or help you design and implement a smooth migration from any edition of Microsoft Entourage to the latest release of Outlook for Mac.

Additional Support Services for Exchange Server in a Multi-platform Environment
For multi-platform environments that do not utilize Entourage for Mac but which incorporate Microsoft Exchange as well as a combination of Mac, Microsoft Windows, Linux/UNIX, or other common operating systems, Progent's network engineers can help to integrate email clients into a seamless system that optimizes the ability to cooperate and exchange information. Progent can clarify the advantages and shortcomings of using Microsoft Outlook Web App as a messaging client for non-Windows systems and can assist you to incorporate a mix of messaging clients into your environment.

Progent also offers an array of Microsoft Exchange consulting services to assist your company to enhance email protection, Exchange Server fault-tolerance, off-site and wireless email connectivity, email administration, and Exchange backup and recovery processes. Progent's Exchange upgrade and migration support services streamline and de-risk the task of going from a legacy messaging platform or an older release of Exchange to Exchange 2010. Progent also provides Exchange hosting to lower the expense, streamline the management, and improve the dependability of your Exchange Server. To find out additional details concerning Progent's professional support for Microsoft Exchange, visit Exchange Server 2010 Help.

Get in Touch with Progent to Integrate Mac Clients and Exchange Server
If your organization is trying to find a Mac OS X support professional, call Progent at 800-993-9400 or go to Contact Progent.

Progent's Support for UNIX Networks
Progent's UNIX support services provide small companies and developers assistance with managing and supporting UNIX/Linux/OS X-based networks that may coexist with Microsoft environments. Progent offers your company contact with UNIX support experts, authorized Microsoft engineers, Cisco CCIEs, and security specialists accredited by CISSP and CISM. This wide array of expertise gives you a convenient one-stop source to assist your business to create and manage a safe and resilient cross-platform network and communications system that incorporates Windows with leading derivatives of UNIX including: Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux versions such as RedHat Linux, SUSE, Debian GNU/Linux and CentOS, Ubuntu, Mandriva Linux, PCLlinuxOS Linux, fedora, and Gentoo.
















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