Mac OS X users who need an Exchange-aware email client from Microsoft have relied on Entourage or Microsoft Web Access. Following the release of Office for Mac 2011, Microsoft has replaced the Entourage client with Outlook for Mac 2011. Progent's OS X specialists and Microsoft-certified Exchange Server engineers can assist you to maintain a legacy Entourage system, design and execute an efficient upgrade to Microsoft's latest platform, and revamp your Exchange Server deployment to improve the performance, reliability, protection, collaboration support, and general strategic impact of your email, messaging, and conferencing solution.

Office Outlook for Mac  Support ServicesOffice Outlook for Mac 2011 replaces Entourage and has been redesigned to deliver substantial improvements in the areas of usability, calendar management, backup and restore, search, Windows compatibility, collaboration, speed, voice and video conferencing, voice mail, mobility support, IM, and rich presence. The Outlook for Mac database for email, contact information, and calendars is now stored in individual text files, making them easier to manage. Office Outlook for Mac is also Spotlight searchable and capable of being backed up and restored via Time Machine. Setting up accounts has been simplified so you can quickly add Exchange-based accounts or accounts from major services such as Gmail, Microsoft Hotmail, MobileMe, Yahoo!, Windows Live, and AOL.

Entourage for Mac ExpertiseProgent's Mac OS X integration experts and Microsoft qualified support professionals can assist you to set up Entourage and Exchange Server so your Apple Mac users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Entourage 2008, which is included as part of Microsoft Office 2008 for Mac, you can utilize Microsoft Exchange account to send and receive your email, search your Exchange global address list (GAL), synchronize your calendar and contact list, and invite colleagues to meetings and events. Entourage for Mac works with AppleScript and Apple's Spotlight search tool. Progent can explain the productivity benefits that Entourage 2008 can offer your multi-platform environment and can help you to configure a secure and reliable information network that accommodates a combination of Entourage for Mac and Microsoft Outlook users sharing an Exchange Server. Progent can also assist your company to plan and implement an efficient migration from Entourage for Mac to Microsoft Outlook for Mac 2011.

Outlook for Mac Web App HelpMost of the extensive capabilities of Microsoft Exchange Server 2010 are accessible to Mac, Apple iPhone, and iPad users via any full-featured web browser by utilizing the enhanced Outlook Web App (previously named Outlook Web Access). Outlook Web App allows Mac OS X and Apple IOS users to access email, voice mail, Instant Messages, and test via Apple Safari and other major browsers. Powerful capabilities of Outlook Web App include conversation grouping for enhanced thread management, extended browser compatibility, MailTips to help avoid disruptive or unsuitable email transmissions, a limitless size single-page message folder to do away with the time and delays related to scrolling through messages manually, a nickname buffer to speed up email addressing, advanced filtering and search options, calendar sharing, rich presence indicators inside contact lists, client-based IM, ActiveSync support for test messages, and user-defined favorites filters (such as unread messages) for fast retrieval of task-relevant information.

Progent's Office Outlook for Mac 2011 Consulting Services
Microsoft Outlook for Mac 2011 is a component of Microsoft Office for Mac 2011 and takes the place of the Entourage email client. Outlook for Mac 2011 has been redesigned to offer significant improvements in major facets of unified messaging including email usability and management, calendaring, backup and restore, search, Windows coexistence, teamwork, performance, voice and video conferencing, voice mail support, mobility, IM, and presence awareness.

Progent can help you to incorporate Microsoft Outlook for Mac into your messaging system so you can take advantage of its powerful new capabilities, including:

  • Conversations: Managing threads is made easy due to Outlook for Mac 2011's automatic ability to arrange associated messages into a single message collection.
  • File Attachment Preview: The Quick Look feature allows you to read attachments from within an email without making it necessary to open the file attachments in their associated software programs.
  • Unified Folders: Microsoft Office Outlook for Mac 2011 now automatically places your email, draft messages, sent mail and deleted messages for each of your mailboxes in consolidated folders so you no longer need to look through separate accounts and folders.
  • Import PST Files: Migration from Windows email is streamlined by the ability to download Windows PST files to Microsoft Outlook for Mac without the need for third-party utilities.
  • Filter by Category: You can quickly view relevant calendar information and contact data according to categories you define.
  • Overlay Calendar View: Office Outlook for Mac can superimpose shared calendars so you can immediately spot conflicts.
  • Calendar Preview: A schedule snapshot shown in a meeting invitation enables you to detect conflicts or check adjacent meetings instantly.
  • Reply with Meeting: You can launch a meeting invitation in a single-click answer to an email.
  • Contact Card: Running Microsoft Messenger for Mac 8 or Microsoft Communications Server with Communicator for Mac 2011, you can see presence data in the new Contact Card and initiate IM, a voice or video conference, or a voice call without leaving Microsoft Office Outlook for Mac 2011.
  • Contacts Search: You can instantly search through your contacts from any view in Microsoft Outlook for Mac 2011.
  • Information Rights Management (IRM): If you have the volume-license version of Outlook for Mac 2011 and a Rights Management server running under Windows Server 2008, you can implement enterprise-class security for sensitive messages.
  • Offline Address Books: New support for offline address books gives mobile users continual access to contact data.
  • Voice Mail Preview: With Exchange Server 2010, Microsoft Outlook for Mac 2011 can transform voice mail into text messages and put them into your inbox to cut the time spent going through the often tedious task of checking voice messages.
Progent can assist your company to design, implement, and maintain a multi-platform environment that allows your Mac OS X clients to utilize Outlook for Mac 2011 to connect to Microsoft Exchange. Progent's Microsoft-qualified consultants and OS X specialists can help your company to integrate your Mac computers to your Exchange Server. Progent will make sure that your Microsoft Exchange Server is properly installed and that WebDAV, LDAP, and Outlook Web Access are properly enabled. Progent can also deliver a full range of MS Exchange support services such as design, configuration, maintenance, protection, online connectivity, performance optimization, plus spam/virus blocking and email encryption. Progent also provides customized individual Entourage education.

Support for Microsoft Entourage 2008 for Mac
Entourage 2008 for Mac is a personal information manager that assists you to manage email, contacts, schedules, notes, and tasks. With the Exchange support incorporated into Entourage 2008, users can operate more productively in an Exchange Server-powered email environment and team with associates who use Outlook as their email client software.

Features of Microsoft Entourage 2008 for Mac include:

  • Consolidate Your Personal Data: Entourage 2008 for Mac allows you to organize your messages, contacts, schedule, notes, and project details in one convenient place.
  • Exchange Integration: You can operate transparently in a Microsoft Exchange Server system because Microsoft Entourage 2008 for Mac uses the WebDAV standard. You can send and receive messages, search the Exchange global address list, import addresses, sync your calendar, and invite associates to events with your Microsoft Exchange account.
  • Contact Synchronization: You can synchronize your contacts with those in your Exchange personal address book, offering full access to your address list online or offline.
  • Directory Service: You can rapidly locate email addresses by searching Exchange's global address list.
  • Support for Multiple Accounts: Microsoft Entourage 2008 for Mac allows you to set up unlimited email accounts which can include IMAP, POP, and MSN Hotmail type accounts. This enables you to handle all your email accounts with one convenient program.
  • Calendar Synchronization: You can keep your Microsoft Entourage 2008 for Mac Calendar synchronized with Exchange server so you can stay up to date with your calendar whether you are online or offline.
  • Message Organization: Entourage 2008 allows you to group, read, and search for messages according to project, sender, date, or other fields.
  • Efficient Backup: Entourage 2008 for Mac allows users to export personal information manager (PIM) data such as email, contacts, or calendars to an Entourage 2008 archive system to keep your PIM information clean and safe.
  • Microsoft Word Integration: You can email Word files from Word as the content of e-mail messages.
Progent can help you to support your current Microsoft Entourage system or help you plan and carry out an efficient upgrade from any version of Entourage to the latest release of Outlook for Mac.

Comprehensive Support Services for Microsoft Exchange Server in a Cross-platform Network
For multi-platform networks that do not use Entourage for Mac but which incorporate Microsoft Exchange plus a combination of Mac, Microsoft Windows, Linux/UNIX, or other common platforms, Progent's network engineers can help to integrate messaging clients into a cohesive system that optimizes the ability to collaborate and share data. Progent can clarify the advantages and shortcomings of using Outlook Web as a messaging client for non-Microsoft computers and can assist you to incorporate a variety of messaging clients into your environment.

Progent also provides an array of Exchange Server consulting services to help your company to enhance email protection, Exchange Server fault-tolerance, off-site and wireless Exchange access, email administration, and Exchange Server backup/restore procedures. Progent's Exchange upgrade services simplify and expedite the task of moving from an outdated email system or an earlier release of Exchange to Exchange 2010. Progent also offers Exchange hosting support to lower the cost, simplify the administration, and increase the availability of your Microsoft Exchange Server. To learn additional information about Progent's professional support for Microsoft Exchange, refer to Microsoft Exchange 2010 Consultants.

Get in Touch with Progent to Interface Mac Clients and Exchange Server
If you are trying to find a Mac OS X consultant, phone Progent at 800-993-9400 or see Contact Progent.

Progent's Consulting Services for UNIX-based Platforms
Progent's UNIX-family consulting experts provide small companies and product developers assistance with managing and maintaining UNIX/Linux/OS X-based systems that can operate alongside Microsoft-based technology. Progent offers your organization access to UNIX technical experts, certified Microsoft engineers, Cisco-certified CCIEs, and security experts certified by CISSP and CISM. This broad range of expertise gives your company a readily available single source to help you to build and support a protected and reliable multi-vendor network and communications solution that incorporates Windows with popular variants of UNIX such as: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or important Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva, PCLOS, fedora, and Gentoo Linux.

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