Mac users who need an Exchange-aware mail client from Microsoft have relied on Microsoft Entourage or Microsoft Web Access. With the release of Microsoft Office for Mac 2011, Microsoft has replaced the Entourage client with Outlook 2011. Progent's OS X technology experts and Microsoft-certified Exchange Server consultants can assist you to maintain an older Entourage environment, plan and carry out a smooth upgrade to Microsoft's latest technology, and revamp your Exchange Server infrastructure to optimize the speed, availability, protection, collaboration support, and overall strategic value of your email, messaging, and video conferencing solution.

Outlook 20211 for Mac  ConsultingMicrosoft Office Outlook for Mac 2011 replaces Microsoft Entourage and has been re-architected to deliver substantial enhancements in the areas of usability, calendar management, backup and restore, search, Windows integration, sharing, performance, video conferencing, voice mail, mobility support, Instant Messaging, and presence. The Outlook for Mac database for email, contacts, and calendars is now saved in individual text files, making them simpler to control. Outlook for Mac is also Spotlight searchable and capable of being copied and recovered via Apple Time Machine. Configuring accounts has been simplified so you can quickly add either Exchange-based accounts or accounts from major services such as Gmail, Hotmail, MobileMe, Yahoo!, Windows Live, and AOL.

Microsoft Entourage ExpertiseProgent's OS X integration experts and Microsoft certified support professionals can help your company to configure Entourage and Microsoft Exchange so your Apple Mac users can collaborate with workers who run Microsoft Outlook. With Microsoft Entourage 2008, which is included with Office 2008 for Mac, you can utilize Microsoft Exchange account to send and receive your email, search your Exchange global address list, sync up your schedule and contacts, and invite colleagues to meetings and events. Entourage 2008 works with AppleScript and Apple's Spotlight search utility. Progent can help you understand the productivity advantages that Microsoft Entourage can offer your multi-platform environment and can assist you to build a secure and dependable IT system that accommodates a combination of Entourage 2008 and Microsoft Outlook users sharing an Exchange Server. Progent's consultants can also assist your company to plan and implement an efficient upgrade from Entourage for Mac to Outlook for Mac.

Outlook for Mac Web App 2011 ConsultingMost of the features of Microsoft Exchange Server 2010 are available to Mac OS X, Apple iPhone, and iPad users via any full-featured browser by utilizing the Outlook Web App (previously named Outlook Web Access). Outlook Web App enables Mac OS X and Apple IOS devices to access email, voice mail, IM, and SMS text through Apple Safari and other major browsers. Powerful features of Outlook Web App include conversation grouping for simplified thread management, extended web browser compatibility, MailTips to help avoid dangerous or inappropriate email usage, an unlimited size single-page message folder to eliminate the time and effort related to advancing through messages manually, a nickname buffer to streamline email addressing, advanced filtering and search, calendar sharing, new presence displays within contact lists, client-based IM, ActiveSync integration for SMS text messages, and customizable favorites filters (like unread emails) for quick retrieval of task-relevant data.

Progent's Office Outlook for Mac 2011 Consulting Expertise
Microsoft Outlook for Mac 2011 is a component of Office for Mac 2011 and replaces the Entourage email client. Outlook for Mac 2011 has been redesigned to offer significant enhancement in key areas of unified messaging such as email creation and management, scheduling, backup/recovery, search, Windows integration, teamwork, performance, conferencing, voice mail management, remote access, IM, and presence.

Progent can assist your company to integrate Outlook for Mac 2011 into your messaging environment so you can take advantage of its new features, including:

  • Conversations: Thread management is simplified due to Outlook for Mac 2011's ability to arrange associated messages into a single message collection.
  • File Attachment Preview: Quick Look allows you to preview file attachments from within an email message without making it necessary to open the attachments from their appropriate applications.
  • Unified Folders: Microsoft Office Outlook for Mac 2011 now automatically puts your email, draft messages, sent mail and erased items for each of your mailboxes in consolidated folders so you donít have to look through separate email accounts and multiple folders.
  • Import Windows PST Files: Moving from Windows email is streamlined by the ability to import Windows PST files to Microsoft Outlook for Mac without requiring external utilities.
  • Filter by Category: You can quickly retrieve relevant calendar information and contact data based on categories you specify.
  • Overlay Calendar View: Office Outlook for Mac can superimpose shared calendars so you can quickly detect conflicts.
  • Calendar Preview: A calendar snapshot shown in a meeting invitation enables you to spot conflicts or examine adjacent meetings instantly.
  • Reply with Meeting: You can launch a conference invitation in a single-click reply to an email message.
  • Contact Card: Running Microsoft Messenger for Mac 8 or Communications Server with Communicator for Mac 2011, you can view presence data in the new Contact Card and launch IM, a voice or video conference, or a voice call without leaving Office Outlook for Mac 2011.
  • Contacts Search Panel: You can instantly search your contact database from any view in Outlook for Mac.
  • IRM Security: With the volume-license edition of Outlook for Mac 2011 and a Rights Management server operating with Windows Server 2008, you can implement advanced security for sensitive messages.
  • Offline Address Books: New support for offline contact data gives users continual access to vital contact information.
  • Voice Mail Preview: When used with Exchange Server 2010, Office Outlook for Mac can convert voice messages to readable text messages and add them to your inbox to cut the time spent going through the often tedious task of reviewing voice messages.
Progent can help you to design, deploy, and support a cross-platform environment that enables your Mac OS X clients to use Outlook for Mac to connect to Microsoft Exchange. Progent's Microsoft-qualified engineers and Mac OS X experts can help you to integrate your Mac OS X systems to your Microsoft Exchange Server. Progent will make sure that your Exchange Server is correctly installed and that WebDAV, Lightweight Directory Access Protocol, and Outlook Web Access are correctly enabled. Progent can also offer a broad range of MS Exchange support services such as planning, integration, maintenance, security, remote access, performance tuning, plus spam/virus blocking and email encryption. Progent also provides customized one-on-one Microsoft Entourage education.

Support Services for Microsoft Entourage 2008 for Mac
Entourage 2008 for Mac is a personal information manager that helps you to deal with email messages, contacts, calendars, notes, and projects. With the Exchange interface incorporated into Entourage 2008 for Mac, you can operate more efficiently in an Exchange Server-powered email environment and collaborate with colleagues who use Outlook as their email client software.

Features of Microsoft Entourage 2008 include:

  • Consolidate Personal Information: Entourage 2008 enables you to organize your messages, contacts, calendar, notes, and task details in a single convenient location.
  • Exchange Support: Users can work seamlessly in a Microsoft Exchange Server system because Entourage 2008 for Mac uses the WebDAV standard. You can transmit and get messages, search the Exchange global address list (GAL), import contacts, sync up your calendar, and invite people to events through your Microsoft Exchange account.
  • Contact Synchronization: You can sync up your contacts with those in your Microsoft Exchange address book, offering full access to your contacts at all times.
  • Directory Search: You can quickly locate email addresses by looking through the Exchange global address list (GAL).
  • Support for Many Accounts: Microsoft Entourage 2008 allows you to establish unlimited email accounts which can include IMAP, POP, and Hotmail type accounts. This allows you to manage all your email with one easy-to-use tool.
  • Calendar Synchronization: You can keep your Microsoft Entourage 2008 for Mac Calendar in sync with Exchange to remain up to date with your schedule when you are online or offline.
  • Message Grouping: Microsoft Entourage 2008 enables you to organize, read, and search for messages based on project, sender, time, or other criteria.
  • Easy Archiving: Microsoft Entourage 2008 allows users to export personal information manager (PIM) records including e-mail messages, addresses, or schedules to a Microsoft Entourage 2008 archive package to keep your personal information consistent and safe.
  • Microsoft Word Compatibility: You can email Microsoft Word documents directly as the content of e-mail messages.
Progent can assist you to maintain your existing Entourage system or help you plan and carry out a smooth migration from any edition of Entourage to the current release of Office Outlook for Mac.

Additional Support Services for Microsoft Exchange Server in a Multi-platform Environment
For multi-platform systems that do not use Microsoft Entourage but which incorporate Exchange Server plus a mix of Apple Mac, Microsoft Windows, Linux/UNIX, or other common operating systems, Progent's network engineers can assist to combine email clients into a cohesive system that optimizes the ability to collaborate and share data. Progent can clarify the advantages and limitations of utilizing Outlook Web App as a messaging client for non-Windows systems and can assist your company to integrate a variety of messaging clients into your environment.

Progent also provides an array of Exchange Server consulting services to assist you to improve email protection, Exchange Server fault-tolerance, off-site and wireless Exchange access, messaging system administration, and Exchange Server backup/restore processes. Progent's Exchange upgrade support services streamline and de-risk the job of going from a legacy email system or an older release of Exchange to Exchange 2010. Progent also offers Exchange hosting to lower the expense, simplify the management, and improve the fault tolerance of your Microsoft Exchange Server. For more information about Progent's technical services for Microsoft Exchange, visit Microsoft Exchange 2010 Help.

Contact Progent to Connect Mac OS X Clients and Exchange Server
If your company is trying to find a Mac OS X expert, call Progent at 800-993-9400 or go to Contact Progent.

Progent's Support for UNIX-based Networks
Progent's UNIX-family consulting services provide small businesses and software developers assistance with managing and servicing UNIX/Linux/OS X-based systems that may coexist with Microsoft technology. Progent offers your business access to UNIX support experts, certified Microsoft consultants, Cisco CCIEs, and security experts accredited by CISSP. This wide array of knowledge gives your company a readily available one-stop source to assist your business to build and manage a secure and resilient multi-vendor network and communications infrastructure that incorporates Microsoft technology with leading versions of UNIX including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or important Linux variants including RedHat Linux, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo.
















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