Mac OS X users who want an Exchange-compatible email client from Microsoft have depended on Microsoft Entourage or Microsoft Web Access. Following the introduction of Office for Mac 2011, Microsoft has replaced the Entourage client with Outlook for Mac 2011. Progent's OS X technology experts and Microsoft-certified Exchange Server consultants can help you to support a legacy Entourage environment, plan and execute an efficient migration to Microsoft's latest platform, and revamp your Exchange Server infrastructure to optimize the speed, availability, security, collaborative capability, and general business value of your email, messaging, and video conferencing ecosystem.

Outlook 20211 for Mac  ConsultingMicrosoft Office Outlook for Mac 2011 replaces Entourage and has been redesigned to deliver substantial improvements in the areas of email creation and management, calendar management, backup and restore, search, Windows compatibility, collaboration, speed, video conferencing, voice mail, mobility, Instant Messaging, and presence. The Office Outlook for Mac database for email, contact information, and calendars is now saved in individual text files, making them easier to manage. Office Outlook for Mac is also directly Spotlight searchable and able to be copied and restored using Apple Time Machine. Configuring accounts has been simplified so you can quickly add either Exchange-based accounts or accounts from major email services including Google Gmail, Hotmail, Apple MobileMe, Yahoo!, Windows Live, and AOL.

Microsoft Entourage HelpProgent's OS X technology experts and Microsoft qualified support professionals can assist your company to set up Microsoft Entourage and Exchange Server so your Apple Mac users can team with workers who run Microsoft Outlook. With Microsoft Entourage 2008, which is available with Office 2008 for Mac, you can use your Exchange account to send and receive your email, search your Microsoft Exchange global address list, sync up your calendar and contacts, and invite people to meetings and events. Entourage supports AppleScript as well as the Spotlight search utility. Progent can help you understand the productivity advantages that Entourage 2008 can bring to your multi-platform environment and can assist your company to configure a secure and dependable IT system that supports a mix of Entourage for Mac and Microsoft Outlook clients accessing the same Exchange Server. Progent's consultants can also help you to design and carry out a non-disruptive upgrade from Entourage for Mac to Office Outlook for Mac.

Microsoft Outlook for Mac Web App 2011 ConsultingMost of the extensive capabilities of Microsoft Exchange 2010 are available to Mac, iPhone, and iPad users via any advanced browser by utilizing the Outlook Web App (formerly called Outlook Web Access). Outlook Web App allows OS X and Apple IOS devices to connect to email, voice messages, IM, and SMS text via Apple Safari and other major web browsers. Powerful capabilities of Outlook Web App include automatic conversation grouping for enhanced thread control, expanded web browser compatibility, MailTips to help avoid disruptive or unsuitable email usage, an unlimited size single-page email message folder to eliminate the time and effort related to advancing through messages page by page, a nickname buffer to streamline email addressing, advanced filtering and search options, calendar sharing, rich presence awareness displays inside contact lists, client-based Instant Messaging, ActiveSync integration for test messages, and customizable favorites filters (like unread messages) for fast retrieval of critical data.

Progent's Office Outlook for Mac 2011 Consulting Services
Microsoft Outlook for Mac 2011 is included with Office for Mac 2011 and replaces the Entourage email client. Microsoft Outlook for Mac 2011 has been re-architected to provide significant improvements in key areas of business communications including email usability and management, calendaring, backup and restore, search, Windows integration, teamwork, speed, voice and video conferencing, voice mail support, remote access, IM, and presence.

Progent can assist your company to integrate Outlook for Mac into your email environment so you can benefit from its new features, including:

  • Conversations: Managing threads is simplified due to Microsoft Outlook for Mac's ability to arrange related emails into one consolidated message collection.
  • File Attachment Preview: Quick Look enables you to preview file attachments from within an email message without requiring you to open the file attachments from their appropriate software programs.
  • Unified Folders: Microsoft Office Outlook for Mac 2011 now places your email, drafts, sent mail and erased items for all of your mailboxes into unified folders so you donít need to check individual accounts and multiple folders.
  • Import PST Files: Moving from a Windows client is streamlined by the ability to download Windows PST files directly to Outlook for Mac 2011 without the need for third-party utilities.
  • Filter by Category: You can quickly retrieve relevant calendar items and contact data according to the categories you specify.
  • Overlay Calendar View: Microsoft Office Outlook for Mac 2011 can stack shared calendars so you can immediately detect conflicts.
  • Calendar Preview: A calendar preview displayed in a meeting invitation allows you to spot conflicts or check adjacent events immediately.
  • Reply with Meeting: You can launch a conference invitation in a single-click reply to an email message.
  • Contact Card: Running Microsoft Messenger for Mac 8 or Microsoft Communications Server with Communicator for Mac 2011, you can view presence data in the Contact Card and initiate Instant Messaging, a voice or video conference, or a voice call without leaving Microsoft Office Outlook for Mac.
  • Contacts Search Panel: You can instantly search through your contacts from any view in Outlook for Mac 2011.
  • Information Rights Management (IRM): If you have the volume-license version of Outlook for Mac 2011 and a Rights Management server operating with Windows Server 2008, you can provide enterprise-grade protection for sensitive messages.
  • Offline Address Books: New support for offline contact data gives mobile users continual access to vital contact information.
  • Voice Mail Preview: With Exchange Server 2010, Microsoft Outlook for Mac can transform voice mail into text messages and add them to your inbox to cut the time spent during the often tedious task of reviewing voice messages.
Progent can help you to plan, deploy, and maintain a multi-platform environment that allows your Mac OS X clients to use Outlook for Mac 2011 to connect to Microsoft Exchange. Progent's Microsoft-accredited consultants and Mac OS X experts can assist you to integrate your Mac OS X systems to your Exchange Server. Progent will verify that your Exchange Server is properly configured and that WebDAV, Lightweight Directory Access Protocol, and Outlook Web are correctly enabled. Progent can also deliver a full array of Microsoft Exchange support services including system architecture, configuration, troubleshooting, security, online connectivity, performance tuning, plus spam/virus blocking and email encryption. Progent also provides tailored one-on-one Entourage education.

Support Services for Entourage 2008 for Mac
Entourage 2008 is an information manager that helps users to manage email messages, contacts, calendars, notes, and tasks. Thanks to the Exchange Server support incorporated into Microsoft Entourage 2008, users can operate more productively in a Microsoft Exchange Server-powered email environment and collaborate with colleagues who run Microsoft Outlook as their messaging client software.

Features of Entourage 2008 include:

  • Consolidate Your Personal Data: Entourage 2008 allows you to consolidate your e-mail, contacts, calendar, notes, and task details in one easy-to-access place.
  • Exchange Server Support: Users can operate transparently in an Exchange system because Entourage 2008 uses the WebDAV standard. You can send and get messages, search your Exchange global address list, import contacts, synchronize your schedule, and invite associates to events with your Exchange account.
  • Address Book Synchronization: You can synchronize your contacts with those in your Microsoft Exchange personal address book, offering full access to your contacts at all times.
  • Directory Service: You can quickly locate email addresses by searching Exchange's global address list.
  • Access to Many Email Accounts: Entourage 2008 permits you to set up multiple email accounts including IMAP, POP, and Hotmail type accounts. This enables you to manage all your email accounts with a single easy-to-use tool.
  • Calendar Synchronization: You can keep your Microsoft Entourage 2008 for Mac Calendar synchronized with Exchange server to stay current with your calendar whether you are online or offline.
  • Message Grouping: Microsoft Entourage 2008 for Mac allows you to group, view, and look for messages according to project, sender, time, or other criteria.
  • Efficient Archiving: Entourage 2008 enables you to export personal data including e-mail messages, contacts, or calendars into a Microsoft Entourage 2008 backup system to keep your personal database consistent and safe.
  • Word Integration: You can send Word files directly as the content of e-mail messages.
Progent can assist you to support your existing Microsoft Entourage system or help you design and carry out a smooth migration from any edition of Microsoft Entourage to the latest release of Office Outlook for Mac.

Additional Support Services for Exchange Server in a Cross-platform Environment
For cross-platform networks that do not use Microsoft Entourage but which include Microsoft Exchange plus a mix of Mac OS X, Microsoft Windows, Linux, or other common platforms, Progent's network engineers can help to integrate email clients within a cohesive system that maximizes the ability to collaborate and share data. Progent can clarify the benefits and shortcomings of using Microsoft Outlook Web as an email client for non-Windows computers and can assist your company to integrate a mix of messaging clients into your network.

Progent also offers an array of Exchange Server support services to help your company to enhance email protection, Exchange Server availability, remote and wireless email connectivity, messaging system administration, and Exchange Server backup/restore processes. Progent's Exchange upgrade services simplify and expedite the task of moving from an outdated messaging platform or an older release of Exchange to Exchange Server 2010. Progent also offers Exchange Server hosting to lower the expense, simplify the administration, and increase the fault tolerance of your Microsoft Exchange Server. For more details concerning Progent's consulting support for Exchange Server, visit Microsoft Exchange 2010 Help.

Contact Progent to Connect Mac Clients and Exchange Server
If you are looking for a Mac OS X consultant, phone Progent at 800-993-9400 or visit Contact Progent.

Progent's Expertise for UNIX-based Systems
Progent's UNIX consulting experts provide small companies and developers help with managing and maintaining UNIX/Linux/OS X-based systems that may operate alongside Microsoft-based technology. Progent provides your business access to UNIX support experts, authorized Microsoft engineers, Cisco-certified CCIEs, and security experts accredited by CISSP. This broad range of expertise offers you a readily available one-stop source to assist your business to build and support a protected and reliable cross-platform network and communications system that blends Microsoft technology with leading derivatives of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or important Linux versions such as RedHat Linux, SUSE Linux, Debian GNU/Linux and CentOS, Ubuntu Linux, Mandriva Linux, PCLlinuxOS Linux, fedora Linux, and Gentoo.

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