For office computer networks located throughout the state of Arizona, Progent's Microsoft authorized technicians can provide online support and remote troubleshooting to resolve your network systems troubles quickly and cost effectively. Progent has developed top-notch skills, sophisticated utilities, and support databases to identify and fix IT problems while avoiding the cost and time delays associated with onsite technical service dispatches.

If your Arizona company is located outside of the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby network systems support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of clients. This means you get not only the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.

Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization technologies lower the effort needed for IT administrators to deploy software programs so that they are consistent across a corporate user base, provide the power to manage rights to business data, and allow fast installation of additional or updated desktops. In Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies desktop connectivity, improves performance, strengthens data security, unifies administration, and provides a nearly transparent user environment. Progent's desktop virtualization consultants can help your company to evaluate the strategic benefits of Microsoft's desktop virtualization solutions, set up pilot and on-line deployments, improve your system infrastructure to support virtualized desktops efficiently, assess and resolve security problems, and train your IT managers to follow best practices to achieve maximum payback from client virtualization.

Immediate Support for Urgent Issues
With Progentís urgent remote network troubleshooting services, your company can receive instant help for problems that are causing lost productivity. Online help does away with the long delay and increased cost required for on-site computer help. For day-to-day network administration tasks, Progentís off-site support consultants can complete the majority of jobs within minutes of receiving a request, instead of forcing you to live with a problem for up to a day for on-site support to arrive.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery consultants can help you create a disaster recovery plan to handle a catastrophic data center outage. Progent can show you how to create a complete disaster recovery solution that incorporates periodic disaster recovery evaluations and drills so that after a disaster happens, you reduce lost productivity. Progent's Microsoft and Cisco-authorized engineers can also help you to build an affordable, non-stop system architecture that takes into account reliability issues involving a wide range of infrastructure technologies and processes. Progent's business continuity experts can assist you to prepare for the high-level problems associated with keeping your business functioning after a catastrophe by taking into account not just information technology issues but additional problems such as alerting key personnel, moving into alternate work space, acquiring emergency vehicles, hiring substitute workers, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure cloud.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information system.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantsoffer advanced remote consulting support to help companies of all sizes to integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid architectures that utilize physical IT assets along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Office 365 integration with on-premises installations of Exchange and Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging.

Amazon AWS Migration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants can provide cost-effective online consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid networking models that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting or Progent can deliver project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS platform.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and on-premises installations of Exchange. This allows you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and within budget. To find out more about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and CUBE integration experts can help your business to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective online or onsite support to assist companies to migrate smoothly to a productive communications environment that offers fast return on investment. Progent's Gold-certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

Microsoft System Center 2016 Consulting Services
System Center 2016 provides important enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center solution.

Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones typically requires that IT teams configure and optimize many components of your wireless infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless VoIP phone configuration experts offer online and onsite support to help your organization build and administer a Cisco wireless IP phone solution by delivering services that range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

VMware NSX Network Virtualization
VMware's NSX virtual network technology allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.

Planning, Integration and Troubleshooting Services for System center 2012 R2
Progent's System Center 2012 consulting experts have more than a decade of experience configuring, maintaining and fixing the key platforms that make up Microsoft System Center and can assist your organization to plan, configure, manage, and fix your Microsoft System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 upgrade planning and support to help you to move to the latest edition of System Center from an earlier one or from another datacenter management platform to deliver the advantages of best-in-class provisioning, centralized management, security, plus datacenter and critical application availability and performance monitoring.

Talk to a Progent Network Support Expert
To see how to contact a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or go to Online Computer Help.














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