For small business network systems located within the state of Arizona, Progent's Microsoft certified professionals can deliver phone support and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated utilities, and support databases to identify and fix network problems while avoiding the cost and delays associated with onsite service dispatches.

If your Arizona small business is located beyond the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local network systems support options may be limited in expertise, or not available during a crisis. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to provide cost effective network solutions.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage environments efficiently based on best practices.

Design and Configuration Consulting for Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki Wi-Fi AP experts offer remote and on-premises support to help businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their mobility or device. (Check out Meraki switches consulting and troubleshooting services.)

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification given only to the highest tier of organizations that work closely with Microsoft, have been tested for IT skills, and have confirmed customer references. Microsoft Gold Partners must maintain large staffs of Information Technology professionals who have undergone comprehensive certification testing. Gold Certified Partners are provided access to exclusive support and training opportunities from Microsoft and early access to beta software for training and evaluation purposes.

Microsoft Windows 8.1 Integration Support
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a range of consulting services to help organizations of all sizes to install, manage, and support IT systems that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure testing environments to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment projects following proven methodologies. Progent's consultants can also provide Windows 10 planning and migration support.

Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV ERP offers several new features such as Personalized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP professionals offer custom programming, configuration and debugging services to help you to get the most from Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV ERP software to additional systems and programs. Also, Progent can assist you to create and analyze data warehouses so you can improve your understanding of your business, acquire additional clients, expand your marketing strategies, and build productive alliances.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless network customized for your facilities, offering your business a WLAN that has the coverage, performance, capacity, Quality of Service, security, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service. Progentís on-premises survey features onsite walkthroughs, RF and security assessment of your existing WLAN, analysis of your site's floor plans, testing for radio frequency contention, RF propagation modeling, selection of optimum locations for client-requested Wireless Access Points including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing the new wireless network.

PC Desktop Support Services
Progent's desktop support engineers can assist you to set up desktop computers, laptops, or handheld computers as needed or assist your business to design and implement a company-wide upgrade to a new version of an operating system or an updated release of a key desktop program. Progent's certified desktop specialists can configure titles from Microsoft's Office suite of productivity products or Microsoft Dynamics accounting and customer relationship programs on your workstations so they integrate productively with other Microsoft applications, products from third-party publishers, business servers, and line-of-business solutions throughout your network. As an example, Progent can set up Outlook email client on a desktop or notebook to align with both the usage pattern of the user and the protection policies of your company. Progent can also provide remote and in-person troubleshooting services for workstations.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery consultants can show you how to create a disaster recovery strategy to respond to a total system outage. Progent can show you how to develop a complete disaster recovery solution that includes periodic disaster recovery evaluations and testing so that if a disaster happens, you reduce network downtime. Progent's Microsoft and Cisco-authorized consultants can also assist your company to build an affordable, zero-downtime network architecture that takes into account reliability issues involving a wide range of infrastructure technologies and procedures. Progent's business continuity experts can assist you to deal with the broader problems related to keeping your company going after a disaster by taking into account not only IT concerns but other issues like alerting critical personnel, locating alternate work space, accessing emergency vehicles, finding substitute employees, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to create an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure public cloud.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

Progent's Online Consulting and Training Support for Microsoft Office and Office 365
Progent's Microsoft Office and Office 365 experts can help businesses of any size to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive solution that provides quick ROI and enables better business results. Progent can assist your company to integrate Office or Office 365 apps with each other and with additional key Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you fix compatibility problems with different releases of Microsoft Office and offers customized online Office and Office 365 training to individual users or teams.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE integration experts can help your business to design, integrate, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers affordable online or on-premises support to assist companies to migrate efficiently to a productive communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

Cost-effective Support Solutions
Many small companies utilize flawed metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient experience can take many times longer to perform the same job than an experienced Information Technology professional. For example, billing 30% less per hour, but taking three times as long for the same task is hardly a bargain. Even worse, a poorly architected or configured IT environment that is unreliable and difficult to manage or expand can cost an organization many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied companies throughout the U.S. indicate the efficiency of Progent's service model and the technical capability of Progent's staff of engineers.

Cisco IOS software Upgrade Support
If you incorporates Cisco appliances, you may be using an outdated release of Cisco IOS, the control software powering most Cisco router as well as the latest Cisco switches. Cisco often provides upgrades to IOS in order to correct bugs, plug security gaps, or improve features. However, updating IOS and other Cisco operating systems can be tricky, depending upon your Cisco appliance and your system environment. As an example, there may be limitations of internal Flash storage that could cause a new software version to operate incorrectly. Progent's Cisco CCIE network engineers offer a broad array of services related to updating Cisco IOS or other Cisco control software such as IOS EX or CallManager. Progent can run version audits of your Cisco software, recommend sensible upgrades, provision Cisco appliances, copy software images, configure and verify your new software, tune performance, troubleshoot issues, and train your IT staff how to utilize any important new capabilities.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

Desktop and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and installation and Intune consulting to centralize and simplify the management of your PCs along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2016 from a legacy device and application management platform or assist you to modify your current SCCM 2016 environment to accommodate your changing IT needs.

Citrix Certified XenServer Consulting Support
Progent's Citrix XenServer engineers can help your company to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to optimize resource utilization, responsiveness, protection, availability, and recoverability.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent network consultant for online or onsite help in , call 1-800-993-9400 or go to Online Network Help.

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