Arizona Network Consultant for Office Computer Network Systems: Remote Consulting and Repair
For small business networks located within the state of Arizona, Progent's Microsoft and Cisco certified consultants can provide remote phone help and remote troubleshooting to solve your computer system problems quickly and affordably. Progent has developed world-class expertise, sophisticated tools and support databases to diagnose and repair network problems absent the cost and delays associated with onsite service dispatches.
If your Arizona small business is located outside of the larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, your local network systems support choices may be limited in expertise, or unavailable during an emergency. This can result in a network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of expert network consultants average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not only the technical competency needed for the job, but an expert with field proven methods for applying that expertise to deliver excellent network solutions.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) consultants have earned a designation reserved for the most capable experts for designing, architecting, configuring, implementing, and debugging a wide range of Cisco network and interconnectivity solutions. There are only 7000 CCIE’s around the world, and attaining certification involves comprehensive verification through written testing and hands-on lab testing to ensure that CCIE’s can use knowledge to real world problems. CCIE’s have a strong fundamental knowledge of core networking technologies and protocols that allow for rapidly developing multi-vendor solutions.
Simple Engagement and Billing Structure
Progent makes it easy to be a customer. Progent requires no complicated contracts, no minimum commitments, no retainer fees, and no minimum support time. All support time is fully documented and invoiced to the actual minutes utilized.
Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor given only to the top tier of businesses that work closely with Microsoft, have shown IT expertise, and have confirmed client references. Gold Partners are required to maintain large staffs of Information Technology professionals who have undertaken comprehensive proficiency testing. Microsoft Gold Certified Partners are given access to special support and training programs from Microsoft and early access to new software for training and piloting purposes.
Quick Access to Progent's Team of Microsoft-certified Engineers
Progent's team of Microsoft-certified technicians and consultants is ideal for customers in geographic regions that lack in-depth expertise in Microsoft's latest line of advanced server technologies. All Progent engineers have over ten years of experience supporting the Microsoft family of technologies.
Broad and In-depth Expertise with Business Networks
Progent’s team of 60+ network consultants means clients benefit from the leverage of 800 years of combined experience and shared information base to repair the most difficult network issues. Progent has the know-how to find fixes fast and implement them cost effectively.
Eliminate Reliance on an Individual Freelance Consultant
By developing a relationship with a full-service support organization such as Progent rather than with a freelance consultant, you are assured timely access to knowledgeable experts when you need them. You do not have to be concerned that sickness, training, vacations, or priority conflicts with other clients will leave you without help during an emergency.
Advanced Server Monitoring with MOM
Progent offers nationwide remote monitoring services based on Microsoft Operations Manager so that your computer network support is proactive rather than reactive. By identifying potential issues before they cause downtime, system monitoring can keep your network free of stressful and costly service disruptions.
Team Approach to Support and Technical Issue Escalation
Computer networks have grown increasingly complex, and even many small office networks incorporate software and hardware solutions from many different vendors, which leads to further integration complexity. It is impossible for even the most capable individual to have deep knowledge in all facets of information technology, or extensive hands-on experience in the enormous range of hardware and software brands, models, and versions of software that can deployed by small businesses. Progent utilizes a team approach and the use of subject matter experts to bring specialized expertise when needed to fix complex technical problems efficiently, at the least expense to you.
Linux Support Services and UNIX/Windows Integration
If your business network combines Linux technology with Microsoft Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to coexist for easy administration, seamless dataflow, high availability, enhanced performance and integrated security. If you are developing Linux applications on a network that includes Windows-based servers, desktops and applications, Progent offers full-service outsourcing that allows you to concentrate on your area of high-value expertise.
VoIP Design and Support Services
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you successfully deploy Cisco VoIP technology. Progent can evaluate your existing network and Internet access infrastructure to determine whether your network is optimized to support VoIP, help you choose and deploy Cisco components appropriate for your current situation and future growth plans, and business objectives, and integrate your VoIP solution with technology from other vendors.
Expert Wireless Consulting and Support
Progent’s Wireless Consulting Services offer small businesses a fast, cost effective way to select and integrate the latest wireless technology. Few small businesses have in-house Information Technology staffs with the experience or time to keep up to date on the fast-paced world of wireless products and services, and even fewer have the field proven experience to cut through the hype in order to identify and integrate optimal connectivity solutions. Progent’s extensive background both as an integrator and consumer of wireless technology makes it possible to offer expert engineering support for a broad range of wireless network applications.
Progent is a Certified Cisco Partner offering expert Cisco-qualified consultants available to help you to deploy or maintain Cisco-based network solutions. As a Registered Partner for Cisco Systems, Progent can provide the services of Progent's on-staff CCIE-qualified specialists with experience in designing, implementing and repairing network environments powered by Cisco technology. Since Progent is in addition a Microsoft Gold Partner and offers world-class help for a broad variety of business software, Progent can show you how to assist you to develop end-to-end information technology solutions that maximize the business value of your information system. Cisco's popular selection of networking hardware and software familiar to Progent includes PIX 500 Series and ASA 5500 Series firewalls, secure broadband and multi-function routers, Aironet 1130AG Series and 1230AG Series wireless access points, voice over IP phones and systems, Cisco Catalyst switches, as well as security and Virtual Private Network (VPN) technology.
Progent's Microsoft-certified consulting team offers network troubleshooting and IT expertise for Microsoft Operations Manager and for the expanding line of Application Management Packs that extend the power of MOM to a wide array of vital applications. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to give small to mid-size business networks ultra-high reliability, protection and speed. Progent can show you how to benefit from MOM by providing needs assessment, installation, setup, customization, troubleshooting, Help Desk support, security consulting, and administration. With more than five years of background working with the NetIQ platform upon which Microsoft Operations Manager is built, Progent's network consulting professionals can offer small companies enterprise-class support for MOM.
Progent provides customers access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients have the right to be sure that their computer support professionals have formal training plus broad practical backgrounds so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially better vendor support than is offered to uncertified consultants, enabling Progent to deliver customers a higher level of computer support. In addition, major credentials such as CISA or ISSAP for network security can help enterprise clients to demonstrate compliance with regulatory demands by using the assistance of accredited IT professionals.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop test programs and migration plans, install Windows Server 2008 with your IT infrastructure and applications, educate your IT staff how to use enhanced management tools, and deliver ongoing consulting and technical support via budget-friendly alternatives including Help Desk support and online technical support.
Progent's certified security staff can help you protect your Apple Mac network through professional services such as running security audits, clean up after virus and denial of service penetrations, setting up firewalls, implementing secure off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular goals of your business network.
Microsoft Office for Mac allows Mac users to run the world's most popular business programs. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support networks that combine Mac with Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
Progent is seeking a variety of on-staff employees including motivated MCSEs; network consultants with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless integration, high-availability environments, business continuity solutions, data protection, and VMware technology. Progent is also hiring workstation support technicians, remote troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also looking for experienced managers able to perform efficiently in our high-growth, virtual office environment. Progent works with independent consultants who have in-depth expertise and field experience in crucial information technology areas outside Progent's main service focus. Our Experts Group includes independent consultants who offer advice and programming services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer expert skills in areas such as telecom, web site development, EDI, eCommerce, or database management. Independent contractors certified by us cooperate with Progent's in-house engineers to deliver comprehensive solutions for small and midsize business networks.
Progent's ISSAP certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and significant work with network security architecture. ISSAP consultants possess comprehensive understanding of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-qualified security specialists can assist your business with all aspects of secure network architecture.
Network monitoring ordinarily consists of observing a network’s resource usage to help uncover throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows operate together. Progent's system integration consultants can show you how to use both these programs to optimize and repair your network. Progent's UNIX consulting professionals provide small companies and developers help with administering and servicing UNIX and Linux systems that work with Microsoft-based technology.
The Help Desk support delivery model used by Progent gives small businesses an dependable option to reliance on independent consultants by offering extensive expertise shared by numerous engineering teams, round-the-clock access to emergency help, fast escalation to appropriate engineers for solving even the most complex issues, support consistency and reliability, quick follow-up enforced by seasoned IT service administrators, a variety of convenient mechanisms for requesting service tasks, and a high level of process transparency enabled by ticket tracking and available via a web-based portal.
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
For enterprises with branches in Northern California or any area covered by Progent's consultants, Progent's Microsoft-certified IT consulting experts and certified Cisco system specialists offer a range of network consulting services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, system design, on-site or remote emergency support, and troubleshooting for colocation hosting environments. A Progent network architect can show you how to plan a multi-office information system that makes smart use of collocation facilities and Internet data centers. Progent’s Microsoft qualified consultants can help major enterprises design, integrate and maintain massive rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SMS Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.
MS Dynamics GP 10.0 accounting software is a full-featured business management solution that unifies data and operations throughout your business, communicates seamlessly with other applications, and brings together employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, Great Plains 10.0 delivers capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you install and manage a reliable, secure server and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics Great Plains Release 10.0.
