For office computer networks located throughout the state of Arizona, Progent's Microsoft and Cisco qualified technical team members can provide phone support and remote troubleshooting to fix your computer system problems quickly and cost effectively. Progent has acquired top-notch skills, software tools, and support knowledge bases to troubleshoot and resolve IT problems without the expense and time delays normally associated with onsite service dispatches.

If your Arizona company is located beyond the larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer support choices may be limited in expertise, or unavailable during a crisis. This results in a network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís staff of network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of clients. This means you obtain not only the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to deliver cost effective network solutions.

Citrix Virtual Desktop Consulting
Progent's Citrix-certified desktop virtualization consultants can assist your business to plan, implement, administer, and support a virtual Windows desktop and application delivery and management solution by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist you to manage and maintain an off-site datacenter that offers high uptime, enhanced protection, and fast disaster recovery. Progent can also help you manage and support other virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) away from one another. Progent offers access to a NetApp MetroCluster consultant who can help your business to plan, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by delivering help with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to show compliance with information assurance standards and regulatory mandates.

Best Practices Followed by Expert Engineers
Many organizations situated far from cities with ample network consultants utilize poorly trained or inexperienced local resources for vital network support. This can produce a network that is undependable or inefficient. Progentís staff of Microsoft and Cisco qualified consultants average over a decade of hands-on industry background, in the front lines of IT support, performing a wide array of technical services for a broad mix of clients. Consequently, with Progent you get not only expert network engineering skills, but a consultant who follows computer industry best practices in using those skills to resolve actual business network problems successfully and in a repeatable fashion.

Immediate Help for Urgent Problems
With Progentís urgent online network support services, your company can get instant support for problems that are causing lost productivity. Remote support does away with the lengthy wait and increased cost associated with in-person computer service. For typical administration work, Progentís online support engineers can perform the majority of jobs within minutes of a request, rather than requiring you to live with a problem for up to a day for on-site support to show up.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to help you to design, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless professionals who can assist you to determine the benefits of UniFi technology for your business and help you to design, install, administer, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, deploying ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

Full Range of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can help you to perform comprehensive security audits, restore operations rapidly from virus attacks, configure firewalls, configure safe mechanisms for remote and mobile access, install spam filtering and email encryption, and craft a company-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint protection.

Progent's Consulting and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, high-availability, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises expertise to help organizations of any size to plan, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover clustering technology incorporated into the latest releases of MS Windows Server is dramatically redesigned to streamline the installation, configuration, and administration of server clusters and to provide improved levels of network availability, protection, efficiency, and versatility. New or enhanced features include cluster Validation, revamped setup and installation, improved cluster administration, new cluster architecture for maximum uptime, better protection and quorum structure, elimination of failure points, greater storage and memory capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified cluster technology consultants can assist you assess the advantages of Windows clustering, design and execute a deployment, educate your IT personnel to administer your failover clusters, deliver ongoing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can help you you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to provide centralized control and comprehensive security for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Learn more about the complete ProSight line of affordable network management outsourcing services for small and medium-size businesses.

Linux Consulting and Linux/Windows Integration
If your small business network mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that permits all your platforms to coexist for easy management, seamless data exchange, high availability, enhanced performance, and tight security. If you are developing Linux applications on a network that incorporates Microsoft-powered servers, desktops, and application software, Progent offers comprehensive IT outsourcing that allows you to focus on your area of expertise.

Progent's Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad selection of affordable online support services to assist you to manage your existing Microsoft Office Word environment or help you to upgrade to a current release of Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility issues between various releases of Word, interfacing Word with other Office apps like Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security support, and smart phone synchronization, and online Microsoft Office Word training sessions customized for individuals or groups.

Microsoft Azure Cloud Planning and Integration Consulting Services
Progent's Azure cloud planning and integration experts can assist you with any phase of Azure cloud migration including requirements definition, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to configure and troubleshoot firewall appliances and VPN connections so that your users can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also help you to set up a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.

Contact a Progent Network Support Expert
To learn how to get in touch with a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Computer Help.














© 2002- 2019 Progent Corporation. All rights reserved.