For small business networks located anywhere in the state of Arizona, Progent's Microsoft and Cisco authorized technical experts can deliver online help and troubleshooting to repair your computer network problems quickly and cost effectively. Progent has acquired enterprise-class skills, advanced software utilities, and support knowledge bases to identify and fix network problems while avoiding the high cost and time delays normally associated with onsite service visits.

If your Arizona organization is situated outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer network support options may be limited in technical expertise, or not available during a crisis. This results in a computer network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís group of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical projects for a extensive range of customers. This means you obtain not only the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technology and training resources required to provide the best IT support available. Progent's network outsourcing, Help Desk Call Center, Office 365 integration expertise, and application programming services allow small business customers to take advantage of the wide array of skills found in the IT departments of big organizations without the high cost and distraction of maintaining a self-sufficient in-house network staff.

Part-time CIO Services
Progent can provide businesses with an IT management expert who can serve as a part-time CIO. This experienced IT executive can offer long-term direction to help your company to deploy appropriate technology to enhance business operations so they match more closely with your corporate goals. Your business can create and implement a well thought out IT plan without absorbing the expense of a full-time senior IT executive. Vital services Progent's part-time CIO can carry out include strategic planning, rationalizing IT budgets, creating and tracking models for TCO and ROI, reengineering workflows, negotiating contracts with suppliers, defining security policies, cash flow management, streamlining data center management, software revision control, network asset documentation management, and disaster recovery/business continuity preparedness.

Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, is the center of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express offer an advanced IP-PBX solution by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified Cisco Unified CM experts can assist with any facet of CUCM setup and troubleshooting in areas such as integrating Voice over IP phones and desktop video IP phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE networking support, creating UCS server failover solutions for high availability, and integration with Exchange and Skype for Business.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings management, keeps track of network resources, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common point of control for managing multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

Examples of Remote Support Services Available from Progent for Cisco Routers
Some of the popular online Cisco router consulting services offered by Progent's certified Cisco experts include configuring hostname, IP addressing, routing tables, T1, security logon banner and user accounts; setting up HSRP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing maps, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; fixing VPN tunnel problems; producing a network diagram and documenting router setup; plus security and business recovery strategy.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection (EPP) service incorporates cutting edge behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete threat progression including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Find out more about the entire ProSight suite of low-cost managed services for small businesses.

ProSight Managed Services for Network Management
Progent offers a family of budget-friendly, flat-rate managed services designed to enable small and mid-size businesses to utilize the same best-of-breed technology deployed by many of the industry's top enterprises. Progent's ProSight suite of network monitoring and management services addresses all critical facets of modern networking including email protection, threat defense based on machine leaning, patch management, cloud-based backup and disaster recovery, network infrastructure monitoring and management, private cloud hosting, and IT asset documentation management. To read Progent's white paper about the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid installation, create and execute a non-disruptive upgrade plan, educate your IT management and support staff, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

SharePoint Server Consultants
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 engineers, Microsoft SharePoint 2010 specialists and Office SharePoint 2007 support professionals can help you evaluate the economic case for deploying the current release of Microsoft SharePoint, consult with you on the appropriate edition of Microsoft SharePoint for your application, provide configuration and integration expertise, help you to install MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint, design a company-wide security plan that incorporates portal solutions, and provide troubleshooting and Help Desk support.

Progent's Customer Testimonials
Progent has provided remote or onsite IT support assistance to companies in each state in the United States. Many of these clients have indicated their high regard for Progent in the form of testimonials to the excellence of Progent's service staff. Take a look at Progent's client testimonials to learn what people say concerning the high level of Progent's consulting services

Virtualization Consulting
Virtualization techniques allow IT organizations to optimize resource utilization, simplify network administration, and enhance application uptime and data protection. run multiple virtual servers on a single physical processor. Typical applications for virtualization include hardware efficiency, low-cost hosts for programs that only run on older operating systems, and affordable quarantining of application development or testing environments from on-line ones. Progent's virtualization technology engineers offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows Hyper-V Virtualization consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to maximize performance, fault tolerance and manageability while at the same time cutting costs; propose and verify disaster recovery plans that minimize downtown in case of a catastrophic failure; and provide ongoing maintenance, troubleshooting, and engineering services as virtualization technology advances.

Contact a Progent Network Support Expert
To see how to contact a Progent computer consultant for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Network Support.














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