If your business information network is in Arizona you can have fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to help with complex issues that threaten your IT network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available by phone of any independent service firm in the United States. Rates are affordable, charges are per minute, sign-up is fast, and service is world class.

If your Arizona network is based away from major urban areas like Phoenix, Tucson, Mesa, or Glendale, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often problematic when there's an emergency. This could mean lost productivity for your business, upset clients, idle workers, and distracted executives. By calling Progent's remote support, you have access to a certified engineer ready to deliver expertise whenever you require it to keep your computer network on line.

Since Progent charges for online service per minute, your business pays just for services provided. Progent asks for no initialization surcharge. Many online support firms have large minimum fees or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple billing policy do away with unexpectedly large tabs for fast repairs.

If your Arizona business requires technical help for UNIX/Linux, Solaris, Apple Mac or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of online support engineers has a broad array of in-depth information technology skills. This allows Progent's online service specialists to deal successfully with the most complex technical problems more quickly than is feasible with ordinary third-party service organizations or with the in-house support staff usually found in smaller businesses. Progent has developed the tools and experience to fix problems efficiently in many different computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CCIE support experts have been awarded advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also have a number of high-level Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Associate.

To help businesses who run environments based on a combination of UNIX/Linux and Microsoft technology, Progent's online support team offers the help of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent provides remote contact with engineers who have been awarded recognized security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical difficulties streamlines service escalation, if appropriate, to experts with sufficient competence to deal with particularly tough jobs. This accelerates remediation of serious network problems, prevents system downtime, and reduces technical support invoices.

For businesses anywhere in Arizona, Progent allows fast remote communication with UNIX, Linux, Sun Solaris, Apple Mac OS X specialist for critical assistance to fix technical problems that are impacting business productivity and are outside the scope of your ordinary computer support resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE-qualified support professionals can connect to your computer environment by means of the latest remote support tools that allow them to deliver fast and affordable evaluation and remediation of serious IT issues.

Services Progent's Phone-based Support Specialists Can Offer Your Arizona Business
Progent's network consultants can offer advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac remote technical service staff can help Arizona companies with an extensive set of information products and technologies that include network infrastructure, email support, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X systems, VMware technologies for server consolidation and centralized management, and transitioning from out-of-date applications to modern environments based on updated versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's support experts offer online troubleshooting for computers powered by leading variants of the UNIX OS such as: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or familiar Linux packages including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting arena for providing fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking professionals who qualify for this advanced certification by passing strenuous testing given by Cisco. The vast majority of CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and as a result their expertise is not readily available to small and midsize businesses.

Progent is among the only network service firms that makes sure that CCIEs are accessible to support small and mid-size companies. Also, Progent offers fast access to a CCIE by phone so that you can benefit from timely help for critical system problems that are hurting your productivity but are outside the scope of your ordinary network maintenance group. Progent's CCIE engineers can tie into your network using secure remote troubleshooting tools in order to execute quick and affordable diagnosis and resolution of urgent network problems. To find out more information on Progent's services for Cisco network appliances, see Cisco Technology Engineering Support.

Gold Partner for Online Expertise for MS Windows
Progent's Microsoft-qualified remote service engineers can provide computer repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support engineers who can help you with a broad range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 maintenance, SharePoint Server development, Lync Server implementation and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified Network Security Experts
Progent offers you access to qualified CISA, CISM, and ISSAP security professionals who offer a variety of system protection services to improve the resistance of your UNIX, Linux, Sun Solaris, or Mac OS X network against internal or external threats or assist you to revive promptly from a breach. Security solutions offered by Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; fast recuperation from virus and worm assaults; setting up firewalls; designing safe techniques for remote and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and setting up 24x7 automated monitoring. For more on Progent's security expertise for small and midsize companies, see Progent's Consulting Services for System Security.

Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Mac technology experts can support the creative facets of Mac environments by offering help services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth engineering expertise and education in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft applications including CRM, MS Project, MS Office Word, and Excel. To read more information about Progent's expertise, customization, and training services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Support Alternatives
Progent offers a selection of service offerings for Help Desk services including UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for companies who need the immediate availability of an effective Help Desk Call Center but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can operate as a primary Help Desk for your business, serve as an escalation alternative for tough network issues, or be ready in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, evaluating or programming Help Desk application software to address the special needs of your company, or providing supplemental staff to work online in conjunction with your internal Help Desk Call Center group during demanding events such as system upgrades.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts are ready to provide your customers instant communication with a reliable technical support resource with extensive experience in phone support and online repair service for small and midsize business networks. Progent's concentration is on earning the Call Center a positive recognition as a major driver of business performance, and Progent's mission is to fix and not simply document problems. To read more concerning Progent's Call Center service and outsourcing, visit Progent's Call Center Support.

Progent's Remote Service Tools
Progent has developed a collection of customized technologies, refined during many years of field experience, dedicated to promoting the most advanced standard of efficiency for delivering online engineering help and troubleshooting for small and midsize company IT systems. Progent offers safe VPN support for gateways from multiple popular vendors including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online connectivity allows the engineers of Progent's online support team to link to your network without breaching system security.

Progent's powerful service database system keeps extensive documentation for all support provided to Progent's customers. Each authorized Progent staff consultant has the benefit of the history of services rendered to each customer by any staff engineer. This archive of trouble tickets and solutions is structured as a conveniently accessible proprietary database that permits Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional vast support knowledge bases and to vendors' in-house support personnel that allow Progent's remote consulting experts to arrive at the optimal solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
To see how you can contact a UNIX/Linux consultant or a Certified CCIE for emergency remote consulting support in Arizona, call 1-800-993-9400 or go to Expert Online Computer Help.

© 2002- 2017 Progent Corporation. All rights reserved.