If your business network is in the state of Arizona you now have fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix emergency issues affecting your network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available by phone of any nationwide support organization in the U.S. Rates are competitive, charges are by the minute, engagement is quick, and support is world class.

If your Arizona small business is based away from major metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often problematic during a crisis. This can result in a loss of revenue for your company, angry customers, unproductive employees, and defocused executives. By utilizing Progent's remote support, you have access to a certified consultant ready to provide expertise whenever you need it to get your information system on line.

Because Progent bills for remote service by the minute, your business owes only for support received. Progent imposes no startup fee. Many online consulting companies demand large minimum fees or bill for every fifteen minutes or more. Progent's fine granularity and simple billing mechanism save you from large bills for quick solutions.

If your Arizona business requires online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced team of remote support engineers offers a broad array of in-depth computer knowledge. This enables Progent's online service experts to deal successfully with the most challenging technical problems more quickly than is possible with typical third-party support firms or with the in-house support resources usually available to small or mid-size businesses. Progent has developed the technology and experience to fix technical issues economically in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned advanced certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

To help companies that operate environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote support group makes available the assistance of consultants have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers remote support from engineers who have qualified for major security certifications including CISM Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's group approach to repairing network problems streamlines service escalation, when called for, to experts with relevant background to deal with unusually tough jobs. This accelerates remediation of emergency problems, prevents network downtime, and minimizes technical support bills.

For organizations in the state of Arizona, Progent offers immediate online access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for urgent assistance to fix information system issues that are damaging your business and are not within the skill set of your in-house computer support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-qualified service team can connect to your network via state-of-the-art remote troubleshooting tools that allow them to deliver quick and efficient analysis and remediation of critical IT problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Arizona Business
Progent's online professionals are qualified to provide advanced help for an extensive set of UNIX, Apple, Cisco, and Windows products and technologies such as:

Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based computer service team can help Arizona small businesses to maintain a large array of computer products and technologies such as network architecture, email solutions, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server options for server consolidation and centralized management, and transitioning from dated systems to modern environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's support experts offer online technical help for systems based on major versions of the UNIX OS such as: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or common Linux packages such as RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for providing fast and economical communication with Cisco CCIEs. CCIEs are high-level network consultants who qualify for this rare certification only after strenuous examinations given by Cisco. The vast majority of CCIEs work for large corporations or nationwide Internet service providers, and as a result their services are not easily accessible to the general public.

Progent is one of the few network service organizations that makes sure that Cisco CCIEs stay accessible to help small and medium sized companies. Also, Progent can provide quick contact with a CCIE via phone so you can benefit from immediate support for urgent system problems that are disrupting your business but are beyond the competence of your local IT maintenance personnel. Progent's CCIE consultants can connect to your environment by means of secure remote support technology to execute rapid and affordable diagnosis and resolution of serious system trouble. To learn more information concerning Progent's support for Cisco network appliances, see Cisco Network Engineering Services.

Microsoft Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals offer computer troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can assist your company with a broad range of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange 2010 management, SharePoint 2013 development, Lync Server 2010 integration and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Engineers
Progent provides you contact with accredited CISM, CISA and CISSP security professionals who offer a variety of security services that can enhance the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist you to revive fast from an assault. Security services available from Progent include: extensive security evaluation using platforms such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; fast recovery from malicious attacks; configuring firewalls; establishing secure architectures for remote and mobile access; securing your messaging infrastructure against spam and directory harvest attacks; and offering continual proactive monitoring. For more information about Progent's security support for small and medium-size companies, visit Progent's Professional Services for Network Security.

Applications Support: Webinar Training, Custom Development, Integration
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by offering consulting services and education in graphics, sound, and video. Progent's consultants can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply professional consulting support and education in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and education for Microsoft business applications including CRM, MS Project, Office Word, and MS Excel. To find out more information about Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Call Center Service and Outsourcing Alternatives
Progent offers a variety of service offerings for Help Desk services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network experts. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can provide your clients convenient contact with a reliable technical support team with years of experience delivering phone help and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk Call Center a positive reputation as a key driver of company performance, and Progent's mission is to resolve rather than simply record problems. To learn additional information about Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Support.

Progent's Remote Support Technologies
Progent has developed an arsenal of optimized technologies, evolved during more than a decade of field experience, dedicated to promoting the most advanced standard of service for providing online technical support and repair for small and medium-size business IT networks. Progent provides secure VPN support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online access allows the engineers of Progent's remote service group to interface to your system remotely without violating corporate security.

Progent's sophisticated customer support database system includes comprehensive histories of all support provided to Progent's customers. Each authorized Progent staff consultant has access to the details of services provided to every customer by any staff engineer. This archive of trouble tickets and fixes is organized as a readily searchable proprietary database that permits Progent's online technical engineers to communicate their experiences with the whole team to ensure that the value of Progent's support services grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' internal support staff that enable Progent's remote consulting experts to find the optimal resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency phone-based consulting support in Arizona, call 1-800-993-9400 or go to Urgent Online Network Help.

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