For business computer networks located in the state of Arizona, Progent's Microsoft authorized technical team members can provide online assistance and troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired enterprise-class expertise, software tools, and support knowledge bases to identify and repair computer network problems without the high cost and time delays associated with on-site service calls.

If your Arizona organization is located beyond the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local network support options may be limited in technical capability, or unavailable during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís team of network engineers average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to assist with affordable network solutions.

Microsoft Exchange Server 2016 Upgrade Services
Progent's Microsoft Exchange 2016 consultants can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

Microsoft Project Server Expertise
Progent's Microsoft Project Server and Project Online consultants can provide comprehensive online and on-premises support for Microsoft Project Server and for Microsoft platforms that work in conjunction with Project Server. Consulting services provided by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network consultants to assist you to optimize your infrastructure to accommodate local, branch, home-based, and mobile workers so that they can use Microsoft Project Server to work together securely and productively. Progent's security experts can help you to plan and enforce security policies that protect sensitive business information without interfering with the efficient exchange of legitimate information.

Temporary CIO Services
Progent can supply organizations with an information management expert who can function as a temporary or part-time Chief Information Officer. This experienced technology executive can provide long-term direction to help you to deploy appropriate technology to enhance business operations so they match better with your business objectives. Your company can develop and install a well thought out information technology plan without absorbing the cost of a full-time senior IT executive. Important tasks Progent's part-time CIO can perform include strategic planning, rationalizing IT budgets, building and tracking models for Return on Investment, optimizing business processes, negotiating with suppliers, establishing security standards, business impact analysis, automating network management, desktop management solutions, patch tracking, and business continuity planning.

Citrix Desktop Virtualization Engineering Support
Desktop virtualization solutions offered by Citrix allow quick provisioning of new client computers, rapid publication of new applications and updates, streamlined desktop image management, immediate restoration after client hardware breakdown or loss, lower initial investment in and extended useful life for client computers, predictable performance, tight control and enforcement of security policies, and the ability to keep sensitive corporate or government information from leaving the data center. Progent's Citrix XenDesktop consultants and Citrix XenApp experts can assist your IT staff to assess, test, install, manage, and support Citrix virtual desktop technology and can assist you with other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Microsoft SQL Server 2012 Integration
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security consultants to help your business to manage your Microsoft SQL Server 2012 solution and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also help your organization to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

Consulting and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist you to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM 2012 environment so you get the highest possible return on investment. Progent also offers SCVMM 2016 migration consulting to help you to design and carry out an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security features, more affordable VMM storage fabric, and other improvements.

Eliminate Dependence on an Individual Freelance Consultant
By creating a relationship with a full-service network support organization like Progent as opposed to a freelance consultant, you are ensured timely availability of knowledgeable professionals whenever you need them. You do not have to be concerned that illness, training, time off, or conflicting jobs with different customers will cause you to be without help during a crisis.

PC Desktop Consulting and Support Services
Progent's desktop support team can help your company to set up workstations, laptops, or handheld devices as needed or assist your business to design and execute a large-scale migration to a new version of an OS or an updated release of a key end-user application. Progent's Microsoft-certified PC specialists can configure programs from the Office suite of productivity products or Microsoft Dynamics financial and customer relationship products on your client PCs so they integrate productively with all Microsoft programs, software from third-party vendors, database servers, and line-of-business solutions throughout your network. For example, Progent can configure Outlook email client on a desktop or laptop to align with both the work pattern of the user and the protection policies of your company. Progent can in addition offer on-line and on-site troubleshooting support for workstations.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget. To learn more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

One-stop Shopping for Comprehensive Computer Network Support Services
Progent can act as a single solution for the majority of network support needs for small organizations. While focused on supporting environments from Microsoft and Cisco, Progent engineers regularly deploy, integrate, and maintain solutions from leading hardware and software vendors including Check Point Software, WatchGuard, and Symantec. Progent also offers expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix consulting, and Juniper Networks integration.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates productive collaboration by providing a variety of alternatives for accessing calls and messages within an environment that is easy to deploy and maintain. Cisco Unity Connection allows you to read and manage voicemail messages from your email inbox, browser, Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, provides affordable voicemail, unified messaging, interactive voice response, and greeting services for small to medium businesses and enterprise branch locations with as many as 500 users. Progent's Cisco-certified CCIE consulting experts offer Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment delivers significant business value.

Linux Consulting and Linux/Windows Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient system that allows all your platforms to coexist for simpler management, transparent data exchange, high availability, high throughput, and tight security. If you are creating Linux applications within an environment that incorporates Windows-powered servers, desktops, and applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of expertise.

Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a selection of network maintenance packages based on System Center 2016 Operations Manager services. Progent's automated, round-the-clock network monitoring makes your computer network management proactive instead of crisis-based. By anticipating potential problems before they cause network downtime, Progent's automated server monitoring can keep your network environment free of untimely and costly service outages.

After-hours Online Support
Progent's economical extended hours online support program offers companies round-the-clock access to online technical support from Progent's Technical Response Center. Support services offered outside regular work hours include fixing problems with Windows server products, Windows desktop troubleshooting, assistance with MS Office programs, network and system backup/restore, and basic routing and switching help for Cisco technology.

Expert Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-grade data center colocation sites in the San Francisco Bay Area and larger metropolitan areas across the United States, and Progent's Internet data center support team can improve your systemís reliability and performance by helping you choose a remote data center facility that addresses the individual requirements of your company such as geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís data center IT services are intended for businesses with equipment located at collocation hosting facilities and in need of on-demand on-premises help at the collocation facility as well as remote support from Microsoft and Cisco qualified professionals. Progent offers a selection of collocation center consulting services including network architecture evaluation, Windows and UNIX server installation and support, tech support for server and telecommunications networking, design and installation of high availability systems, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing environments, and creating high-availability server clustering configurations.

Contact a Progent Computer Consultant
To learn how you can contact a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or visit Online Computer Help.














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