For business computer networks located within the state of Arizona, Progent's Microsoft certified consultants can provide remote phone assistance and remote troubleshooting to solve your network problems fast and cost effectively. Progent has developed enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and repair computer network problems without the cost and time delays associated with onsite service visits.

If your Arizona organization is located outside of the larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, your local network support choices may be limited in technical expertise, or not available during a crisis. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to deliver efficient network solutions.

Desktop Support Services
Progent's desktop support engineers can help you to install PCs, notebooks, or handheld devices as needed or help your business to design and implement a large-scale move to a new edition of an operating system or an updated release of a key end-user application. Progent's certified desktop specialists can configure titles from the Office family of productivity products or Microsoft Dynamics financial and customer relationship programs on your workstations so they integrate efficiently with all Microsoft programs, software from third-party vendors, SQL databases, and line-of-business solutions throughout your network. As an example, Progent can configure Microsoft Outlook on a desktop or notebook to support both the usage pattern of your employee and the security policies of your company. Progent can in addition offer remote and on-site troubleshooting services for workstations.

Consulting and Support Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to provide a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist organizations of any size with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of VMM, develop workflows for building and installing VMs and hosts, design fault-tolerant compute and storage clusters, connect your private cloud resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantscan provide expert remote support to help businesses of any size to connect their networks with popular public clouds including Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in hybrid network models that seamlessly combine local resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid reputation loss and stay compliant with industry security standards and regulatory requirements including HIPAA and Sarbanes-Oxley. Find out more about Progent's entire ProSight portfolio of low-cost outsourced network management services for small and mid-size organizations.

Unified CM and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express (CME) provide an advanced IP-PBX solution by integrating tightly with apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can assist with any facet of Unified CM configuration and debugging in areas that include integrating Cisco Voice over IP phones and video phones, reviewing dial plans, integrating SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites that are as far as 185 miles (300km) away from one another. Progent offers access to a NetApp MetroCluster expert who can help your business to plan, deploy, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to show adherence with information assurance standards and regulatory mandates.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting consultants offer online and on premises consulting to assist you with any aspect of BI reporting ranging from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence environment. Progent's BI consultants can help your company to support your current reporting environment, assist you to migrate reports and databases from a discontinued reporting product to a modern solution, and provide as-needed remote training tailored to your specific needs. Progentís business reporting consultants can provide expertise in the leading business intelligence reporting tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.

Linux Consulting and Windows/Linux Integration
If your organization's network combines Linux technology with Windows, Progent can help you to incorporate your servers into an efficient network that permits all your operating systems to coexist peacefully for easy management, transparent data exchange, high availability, enhanced performance, and tight security. If you are developing Linux based-software on a network that incorporates Microsoft-based servers, desktops, and applications, Progent offers full-service outsourcing that frees you to focus on your area of expertise.

Progent's Consulting Services for Windows Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile OS that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid computing paradigm that combines both local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly online consulting and technical support for Windows Server Essentials. Progent can help you to determine the potential business advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud design for your computing environment. Progent offers comprehensive project management to help you design and execute a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange and Azure planning and integration support.) Progent also offers ongoing consulting help, troubleshooting, and customized training.

Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's System Center 2012 consulting experts have over a decade of background integrating, maintaining and fixing the key platforms included with Microsoft System Center and can assist you to plan, install, maintain, and repair your Microsoft System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade consulting to assist you to transition to the current version of Microsoft System Center from an earlier release or from a third-party IT management solution to provide the benefits of best-in-class provisioning, centralized management, security and compliance, plus datacenter and application performance monitoring.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified IT experts can provide Windows Server 2016 integration consulting to help businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and manage a DR system powered by VMware SRM.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and local installations of Exchange. This permits you to have certain mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget. To find out more about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

Contact a Progent Network Consultant
To find out how you can contact a Progent network support expert for remote or on-premises support in , call 1-800-993-9400 or go to Online Computer Support.

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