For small business computer networks located in the state of Arizona, Progent's Microsoft qualified technicians can deliver phone assistance and troubleshooting to resolve your computer network problems quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support knowledge bases to diagnose and repair computer network problems while avoiding the cost and delays normally associated with onsite technical service dispatches.

If your Arizona business is situated outside of the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer support options may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical projects for a diverse range of clients. This means you obtain not only the technical know how needed for the job, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.

Best Practices Followed by Seasoned Engineers
Many businesses situated away from cities with ample expert engineers utilize poorly trained or unseasoned local consultants for critical network support. This can result in a system that is unstable or inefficient. Progentís staff of Microsoft and Cisco qualified consultants average more than a decade of hands-on industry background, in the trenches of network support, performing an extensive range of technical services for a broad selection of customers. Consequently, with Progent you receive not just high-level technical knowledge, but an engineer who understands computer industry leading practices in applying that knowledge to resolve actual information network issues efficiently and in a consistent way.

Progent's Consulting and Development Services for Microsoft SQL Server 2016
SQL Server 2016 offers major enhancements in performance, scale, security, uptime, BOYD integration, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises expertise to assist organizations of any size to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and SCOM.

ProSight IT Asset Management for Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about Progent's ProSight suite of managed services for small and mid-size businesses.

Amazon AWS Migration Consulting Services
Progent's Amazon AWS cloud integration experts can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-centric or hybrid ecosystems that seamlessly incorporate Amazon AWS resources. Progent can provide occasional consulting or Progent can deliver comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS cloud platform.

PC Desktop Support Services
Progent offers a wide range of cost-effective consulting and support services to assist you company to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop PC support services include Windows 10 planning support, Microsoft Windows 8.1 consulting expertise, Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit processing upgrades.

Video Conferencing Consultants
Progent can provide the services of a certified video conferencing and telepresence consultant with an extensive background deploying technology from the leading video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, and LifeSize and can assist you to plan, install, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers who can help companies of all sizes to create and maintain a network that delivers the performance, dependability, security, and scalability you need to accommodate your video conferencing/telepresence environment.

Planning and Support Expertise for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for key workloads by providing unified, cross-platform tracking of physical and virtual resources deployed across local datacenters and cloud environments. Progent's SCOM consulting group can provide world-class online and onsite support to help organizations of any size to plan, implement, tune, enhance and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consultants can help you to move to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or combine a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises installations of Exchange. This allows you to have some Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget. To find out more about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

Progent's Consulting and Development Services for SQL Server 2014
SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services such as system design, configuration, administration, troubleshooting, and software development services to help organizations of any size to achieve fast return from their SQL Server 2014 deployment. If you are already running SQL Server 2014, Progent can help you to carry out a cost-effective transition to Microsoft SQL Server 2016.

Talk to a Progent Computer Support Expert
To see how to access a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or go to Online Network Support.














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