For office computer networks located within the state of Arkansas, Progent's Microsoft qualified technical experts can deliver remote phone help and remote troubleshooting to resolve your network systems problems quickly and affordably. Progent has developed enterprise-level expertise, software tools, and support databases to troubleshoot and resolve computer network problems while avoiding the high cost and delays associated with in-person technical service dispatches.

If your Arkansas small business is located beyond the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your local network support choices may be limited in expertise, or unavailable during an emergency. This can result in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís team of network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not only the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to deliver excellent network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for scanning the content of email messages and attachments and preventing the transmission of sensitive or inappropriate data or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and stay in compliance with industry privacy standards and regulatory requirements like HIPAA and Sarbanes-Oxley. Find out about the entire ProSight series of low-cost outsourced network management services for small and medium-size organizations.

Broad Experience with Microsoft's Leading Server Technology
Progent's staff of IT system consulting experts can help large businesses to architect, install, and support major rollouts of key Microsoft technologies by providing support such as Active Directory design, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business Server planning and deployment consulting and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 upgrades and Microsoft SQL Server 2014 database administration. Progent has worked with some of the world's largest businesses to integrate solutions based on Microsoft servers and can provide branch office support for enterprises with local offices in Silicon Valley and the San Francisco Bay Area or major cities across the U.S.

Consulting and Troubleshooting Services for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade smoothly from legacy versions of VMM, design processes for creating and deploying VMs and hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you assess the strategic advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere support.

Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop solutions reduce the work needed for IT managers to set up software programs so that they are consistent throughout an entire workforce, provide the ability to manage access to business data, and enable quick deployment of additional or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS streamlines client access, enhances responsiveness, strengthens data security, unifies administration, and offers an almost seamless client experience. Progent's desktop virtualization engineers can assist your company to evaluate the business benefits of Microsoft's virtual desktop solutions, configure test and on-line environments, improve your network architecture to support virtual desktops efficiently, evaluate and resolve security problems, and educate your network managers to follow best practices to achieve maximum payback from client virtualization.

Online Support for Microsoft Windows Server 2008
The complexity and versatility of Windows Server 2008 calls for an information technology expert with hands-on experience and diverse knowledge in designing and deploying cohesive end-to-end business technology environments. The professional experience of Progent's seasoned Windows Server 2008 experts, with an average of over 10 years of background supporting Microsoft-based solutions, helps insure your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to assess the benefits of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that combines local resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service. Progentís on-premises survey features onsite inspection, RF and data protection assessment of your current WLAN, analysis of your site's floor plans, testing for radio frequency interference, signal propagation modeling, selection of the best locations for client-specified Wireless Access Points (WAPs) including Cisco Aironet access points, Cisco Meraki access points and Apple AirPort equipment, and a detailed document defining a new WLAN.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent offers easy, immediate, and affordable access to Cisco CCIE Certified consultants. CCIEs are highly-qualified networking gurus who are awarded this prestigious classification only as a result of intense examination by Cisco. CCIEs are able to handle the most complicated problems surrounding network planning, deployment, troubleshooting, and maintenance. Progentís CCIE consultants work closely with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising fixes or acquiring software updates to correct anomalies. Progent can provide quick contact with a CCIE by phone so you are able to receive instant help for complex network problems that are impacting business efficiency but are outside the expertise of your usual IT support providers.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about the complete ProSight series of affordable network management outsourcing services for small and mid-size businesses.

Azure cloud Planning and Integration Consulting
Progent's Microsoft Azure cloud integration experts can assist you with any aspect of Microsoft Azure integration such as needs analysis, prerequisites evaluation, system architecture, pre-production testing, implementation, centralized management, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure services.

PC and Mobile Device Unified Configuration Management Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center Configuration Manager planning and deployment and Intune consulting to consolidate and simplify the management of your desktops and Cloud-connected tablets and smartphones. Progent can assist you to upgrade efficiently to SCCM 2016 from a legacy change management platform or help you to enhance your existing SCCM 2016 ecosystem to support your changing IT requirements.

Cost-effective Network Support Solutions
Many small companies utilize flawed metrics when shopping for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate technical background can take several times longer to perform the same task than an experienced Information Technology professional. For example, charging 30% less per hour, but taking three times longer for the same job is hardly a deal. Still worse, a badly designed or configured IT environment that is undependable and hard to administer or expand can cost a small business many times over its initial price due to lost productivity. Progent's customer testimonials from satisfied companies across the United States confirm the effectiveness of Progent's service model and the technical capability of Progent's staff of IT professionals.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set incorporated into the most recent releases of Microsoft Windows Server is radically re-engineered to simplify the deployment, configuration, and administration of clusters and to provide greater levels of system availability, protection, performance, and flexibility. New or improved features include cluster Validation, revamped configuration and deployment, unified cluster management, redesigned cluster architecture for maximum uptime, better security and quorum structure, minimization of failure points, more disk and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can help your company assess the business benefits of Windows clustering, plan and execute a deployment, educate your IT personnel to manage your failover clusters, provide continuing consulting and support services, and produce and validate a disaster recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's massive Azure cloud.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's specific needs and that allows you prove compliance with legal and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

Linux Support and Linux/Windows Integration
If your small business IT environment mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive system that permits all your platforms to coexist for simpler management, seamless data exchange, fault tolerance, enhanced performance, and tight security. If you are writing or testing Linux based-software within an environment that includes Microsoft Windows-based servers, desktops, and applications, Progent offers comprehensive network outsourcing that frees you to focus on your area of high-value expertise.

Contact a Progent Network Consultant
To see how you can contact a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or visit Remote Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.