For business networks located in the state of Arkansas, Progent's Microsoft certified technicians can provide online assistance and remote troubleshooting to resolve your network troubles quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the cost and time delays associated with in-person service visits.

If your Arkansas company is located beyond the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your nearby computer network support choices may be limited in skills, or not available during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís staff of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to assist with efficient network solutions.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts offer remote and on premises expertise to help you with any facet of BI reporting ranging from troubleshooting or modernizing applications to planning and deploying an advanced business intelligence solution. Progent's BI experts can assist your company to maintain your current reporting system, assist you to upgrade reports and databases from a legacy reporting product to a modern solution, and deliver custom remote mentoring tailored to your specific requirements. Progentís business reporting professionals offer expertise in the leading business intelligence reporting tools such as Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.

Progent's Online Consulting, Programming and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online support services to assist your organization to design, program, test, install, administer, and troubleshoot business applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent offers as-needed help to organizations looking for a fast fix to a specific problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical application software built on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the needs of individuals or groups.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, allows secure end-user self service, and offers a single control mechanism for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

Wide and In-depth Experience with Business Networks
Progentís group of close to 100 computer network consultants means clients benefit from the leverage of more than a thousand years of combined background and collective knowledge to fix the most vexing network problems. Progentís accredited network consultants possess the experience to identify solutions fast and implement them cost effectively.

Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions reduce the effort needed for network managers to deploy software programs so they are standardized throughout a corporate workforce, offer the ability to manage rights to critical data, and enable fast installation of new or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services (RDS). Microsoft's new VDI infrastructure behind Remote Desktop Services simplifies client connectivity, improves responsiveness, strengthens security, centralizes management, and provides an almost seamless client environment. Progent's Windows Server 2008 R2 consultants can assist you to evaluate the business advantages of Microsoft's desktop virtualization technologies, set up test and production deployments, optimize your system infrastructure to accommodate virtual clients efficiently, evaluate and resolve security problems, and educate your network managers to utilize industry best practices to achieve a fast ROI from client virtualization.

Planning and Configuration Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can help your business to migrate to Aironet wireless access points and Cisco Wi-Fi controllers that comply with the recently approved 802.11ac Wi-Fi standard, enabling you to triple the performance for your Wi-Fi network while extending the coverage.

SQL Server Application Programming
Progent's certified SQL Server application programmers can help with the entire lifecycle of building and maintaining SQL Server-powered applications. Progent adheres to industry best practices using Microsoft's .NET architecture to create scalable, manageable custom applications and to finish application development projects on time and within your budget. Software development expertise offered by Progent for SQL Server environments includes functional specs, database modeling, normalization, data integrity, T-SQL programming, software installation, storage management, tuning, backup and restoration, clustering and virtualization, synchronization, security and compliance, and fault tolerance.

Upgrade Support for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business experts can provide online and on-premises expertise for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

Planning, Integration and Troubleshooting Expertise for System center 2012
Progent's System Center 2012 consultants have over a decade of background deploying, supporting and fixing the key components that make up System Center and can assist your organization to design, install, support, and repair your System Center ecosystem to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to assist your organization to move to the latest version of Microsoft System Center from an earlier one or from a third-party datacenter management solution to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.

Microsoft System Center 2016 Consultants
System Center 2016 provides important improvements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.

Microsoft Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 support experts can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, create a corporate-wide security plan, streamline network management, assist with creating applications, and build and test a DR/BC plan. If your organization is thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to evaluate the value of Windows Server 2016 for your environment and design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model.

Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Help.

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