For small company networks located throughout the state of Arkansas, Progent's Microsoft certified professionals can provide remote phone help and remote troubleshooting to solve your network problems quickly and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support knowledge bases to diagnose and resolve computer network problems without the cost and time delays associated with on-site technical service visits.

If your Arkansas small business is situated beyond the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of network engineers average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the task, but a professional with field proven methods for applying those skills to provide excellent network solutions.

ZENO Monitoring and Reporting for IP-based Assets
ZENO is Progentís network monitoring and reporting subscription service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the health of all vital IP-based devices that make up your entire network environment. When ZENO detects a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so all looming problems can be addressed before they can impair or take down network.

Disaster Recovery/Business Continuity Planning Help
Progent's disaster recovery consulting experts can help you design a disaster recovery plan to prepare for a complete data center outage. Progent can help you develop a complete disaster recovery solution that includes scheduled disaster recovery evaluations and testing so that when a disaster takes place, you reduce network downtime. Progent's Microsoft and Cisco-certified professionals can also assist you to build an affordable, zero-downtime network solution that addresses availability issues involving a broad range of network technologies and processes. Progent's business continuity specialists can assist you to prepare for the high-level issues related to keeping your company functioning after a catastrophe by taking into account not only IT issues but other issues like notifying critical staff members, locating alternate office space, accessing replacement vehicles, hiring substitute workers, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure cloud.

Temporary Chief Information Officer Support Services
Progent can provide organizations with an information management professional who can function as a part-time CIO. This experienced technology executive can offer long-term direction to assist your company to integrate appropriate technology to enhance business processes so they align better with your corporate goals. Your company can create and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive. Important services Progent's part-time CIO can carry out include growth strategies, rationalizing technology budgets, creating and tracking models for TCO and ROI, optimizing business processes, negotiating contracts with vendors, defining security and compliance policies, cash flow management, streamlining network administration, desktop support solutions, software revision tracking, and disaster recovery planning.

Easy Sign-on and Billing Model
Progent has made it simple to be a client. Progent requires no complex contracts, no minimum commitments, no retainers, and no minimum job fee for services performed during normal working hours. All consulting time is fully documented and billed to the precise number of minutes used. By-the-minute billing eliminates situations where clients pay big dollars for quick fixes. You are billed exclusively for the services you get.

iPhone Integration
Progent's iPhone and iPad integration consultants offer affordable online assistance to assist your business to design, deploy, and fix any facet of your iPhone and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information network.

Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

Team Approach to Service and Technical Problem Escalation
Computer networks have become increasingly complex. At the same time, most small business networks integrate products from dozens of different manufactures. This makes network integration and support increasingly challenging. It is impossible for even the most talented engineer to have deep familiarity in all areas of information technology, or extensive practical experience in the thousands of hardware and software products, versions, and revisions that small businesses include in their IT networks. Progent utilizes a team methodology to network support and relies on subject matter experts to bring high-level skills when needed to fix complex technical issues efficiently, at the lowest cost to your company.

System Center 2016 Consultants
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.

Consulting and Troubleshooting Services for SCOM 2012
Progent's Microsoft Gold-certified SCOM 2012 consultants have more than 10 years of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and offer organizations of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager expertise to help you to upgrade cost-effectively from SCOM 2012 to SCOM 2016.

Talk to a Progent Computer Consultant
To learn how to access a Progent network consultant for remote or onsite expertise in , call 1-800-993-9400 or go to Remote Network Support.

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