For small office computer networks located throughout the state of Arkansas, Progent's Microsoft qualified consultants can deliver remote phone help and remote troubleshooting to repair your computer network problems fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support databases to diagnose and resolve computer network problems while avoiding the high cost and delays normally associated with on-site technical service calls.

If your Arkansas organization is situated beyond the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support choices may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of network consultants average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to assist with affordable network solutions.

ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer AD implementation. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with government and industry security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. To find out more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent offers easy, immediate, and economical access to Registered Cisco CCIE consultants. Cisco Certified Internetwork Experts are highly-qualified networking experts who earn this top-level certification only as a result of thorough examination by Cisco. CCIEs are able to handle even the most complicated problems surrounding network design, implementation, troubleshooting, and maintenance. Progentís CCIE professionals cooperate closely with Cisco in-house staff in identifying issues with Cisco's IOS platform and devising fixes or acquiring patches to resolve anomalies. Progent can provide quick access to a CCIE by telephone so you can receive immediate help for tough network problems that are impacting business productivity but are beyond the expertise of your local IT service providers.

Oracle Database Administration Services and Software Development
Progent can provide online access to an Oracle consultant for Oracle database administration support or an Oracle application programmer. Progent can assist you to develop effective mechanisms for critical Oracle DBA activities including database tuning, backup and restore processes, and information protection, or train your IT personnel how to follow industry leading practices for simplifying various management tasks. Progent can in addition provide the services of a PL/SQL developer to help your company to design, test, enhance, or migrate Oracle applications that can vary from forms to data-driven web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune current SQL programs by utilizing Oracle's SQL Access Advisor.

Progent's Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento is available for testing mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training systems for new technologies. For Progent customers who lack sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.

Immediate Assistance for Urgent Issues
With Progentís urgent remote network troubleshooting services, your company can get immediate help for issues that are causing lost productivity. Remote support does away with the long wait and increased expense associated with in-person network help. For ordinary administration tasks, Progentís remote support consultants can complete most jobs within minutes of receiving a request, instead of forcing your company to wait for up to a day for on-site support to arrive.

Simple Sign-on and Pricing Structure
Progent's easy by-the-minute billing model has no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra charges that drive up support costs. For remote support from Progent during regular working hours, you only pay for the actual time spent working on your problem. If it only takes ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged only for the time when a Progent consultant is actually onsite working on your issues. Just Progent's competitive per-minute rate. For urgent same-day on-site service calls, you might be billed for our engineerís travel time, but not a higher emergency rate. Because Progent has a large pool of expert consultants located within the entire Northern California service territory, an available consultant is typically near to assist. Progent can also offer on-premises support to the majority of zip codes in the United States within one business day of receiving a service call. Progent's remote technical support group has delivered assistance to small companies in every state in the U.S (See Progent's customer testimonials.)

Progent is a Certified Microsoft Partner
Since Progent is a Certified Partner for Microsoft, every Progent network expert has access to the technology and educational resources needed to provide the best computer help possible. Progent's network outsourcing, Help Desk, Office 365 integration support, and application development services allow small business clients to take advantage of the broad range of knowledge found in the IT departments of big organizations without the high cost and hassle of building and managing a large in-house network team.

Consulting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to upgrade from an earlier edition of SCVMM or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment to make sure you realize the highest possible business value. Progent can also provide SCVMM 2016 migration consulting to help you to plan and execute a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger security capabilities, more affordable VMM storage options, and other enhancements.

Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting experts offer online and onsite consulting to help your organization with any aspect of business intelligence reporting ranging from debugging or modernizing applications to designing and implementing a comprehensive BI solution. Progent's BI consultants can help you to maintain your existing BI system, assist you to migrate reports from an outdated reporting platform to a current solution, and deliver as-needed online training to meet your specific needs. Progentís business reporting and analytics professionals can provide expertise in the leading BI reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or on-premises help from a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to plan, implement, manage and repair unified communications networks based on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds assisting organizations of any size to build advanced collaboration ecosystems by providing expert services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, Voice over IP and video phones configuration, and wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's extensive portfolio of UC applications like Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.

Desktop and Mobile Device Centralized Administration Support
Progent offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager planning and installation and Microsoft Intune integration help to consolidate and streamline the administration of your desktops and web-facing mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2016 from an older change management platform or help you to enhance your existing SCCM 2016 ecosystem to support your evolving IT requirements.

Linux Support and UNIX/Windows Integration
If your company network mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient system that permits all your platforms to coexist for easy management, seamless data exchange, high availability, enhanced performance, and tight security. If you are developing Linux based-software within an environment that incorporates Microsoft-powered servers, workstations, and application software, Progent offers comprehensive support outsourcing that allows you to focus on your area of high-value expertise.

Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can help businesses to incorporate Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and enables improved business results. Progent can help your company to interface Office or Office 365 applications with one another and with other key Microsoft platforms such as SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also help you to fix compatibility issues with different releases of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 instruction to individuals or teams.

Get in Touch with a Progent Network Consultant
To find out how to access a Progent computer support expert for remote or on-premises help in , call 1-800-993-9400 or visit Online Network Support.














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