For office network systems located throughout the state of Arkansas, Progent's Microsoft and Cisco qualified technicians can deliver online support and remote troubleshooting to solve your network problems quickly and affordably. Progent has developed enterprise-level expertise, sophisticated tools, and support databases to troubleshoot and resolve network problems without the high cost and time delays normally associated with onsite technical service visits.

If your Arkansas organization is situated beyond the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local computer support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís team of field proven network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical tasks for a extensive range of clients. This means you get not only the technical expertise needed for the job, but a professional with proven methods for applying those skills to assist with efficient network solutions.

Broad Expertise in Microsoft's Popular Server Environments
Progent provides in-depth experience with Microsoftís leading server platforms. Progent can provide Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Windows 2008 R2 help, Windows Server 2003 consulting services, Windows 2000 expertise, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management, Microsoft Exchange Server 2007 assistance, SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 consulting and technical support.

Live Online Training Classes for Desktop Applications
Progent provides online instruction for popular client programs and environments including Microsoft Office and Office 365 Excel, Word, PowerPoint, Outlook, Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and Windows 8. Online instruction offers all the benefits of conventional in-person sessions, including immediate interaction between students and teachers, but eliminates the costs of travel and the challenge of attempting to synchronize the schedules of multiple students.

Consulting and Support Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your business to move from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you get maximum return on investment. Progent also offers SCVMM 2016 migration expertise to assist you to design and execute a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of new assurance capabilities, high availability VMM storage fabric, and other enhancements.

Citrix Desktop Virtualization Consulting
Desktop and application virtualization solutions from Citrix allow quick set up of new desktops, rapid deployment of current applications and updates, streamlined image control, immediate restoration after client hardware failure or theft, reduced initial cost and extended useful life for desktop PCs, predictable high performance, tight control of security standards, and the ability to keep critical business data from leaving its authorized location. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp experts can help your IT staff to evaluate, pilot, install, manage, and support Citrix virtual desktop and application products and can help you manage and support other virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service network support organization such as Progent rather than with an individual freelance consultant, you are assured timely availability of knowledgeable experts when you need them. You no longer have to be concerned that illness, classes, time off, or conflicting jobs with different clients will cause you to be without support during a crisis.

Planning Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises evaluation and upgrade support for Windows 10 offered by Progent include ROI estimates, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing consulting support.

Consulting and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified System Center 2012 Operations Manager consultants have over a decade of background designing, implementing, enhancing and fixing SCOM solutions and can provide organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and tune Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager consulting services to help your organization to migrate smoothly from SCOM 2012 to SCOM 2016.

64-bit Computing Migration Help
Progentís 64-bit migration support specialists can assist you to update your application servers and workstations efficiently from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit computing, plan a cost-effective upgrade strategy that minimizes business disruptions, and offer timely online help to assist your organization to configure 64-bit operating systems and applications on your existing hardware. Progent's Microsoft qualified processing engineers can assist you to install the 64-bit editions of Microsoft platforms such as Microsoft Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

CRISC IT Risk Management Experts
The CRISC certification program was established by ISACA to verify a consultant's ability to design, implement, and support information system control mechanisms to reduce IT risk. Progent can provide the expertise of a CRISC-certified consultant to help you to develop and execute a business continuity or disaster recovery strategy based on leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

Contact a Progent Computer Consultant
To see how to get in touch with a Progent computer consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Remote Computer Help.

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