For business computer networks located throughout the state of Arkansas, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to identify and fix computer network problems without the expense and delays normally associated with in-person service visits.

If your Arkansas organization is situated beyond the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery between sites located up to 185 miles (300km) away from one another. Progent offers the skills of a certified NetApp MetroCluster expert who can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks like assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your DR solution to prove adherence with industry standards and regulatory requirements.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team offer world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.

Immediate Assistance for Urgent Issues
With Progentís emergency online network support services, your company can get instant assistance for problems that are causing lost productivity. Online support eliminates the long delay and increased cost required for in-person technical service. For day-to-day network administration work, Progentís off-site support consultants can complete the majority of jobs within a few minutes of receiving a request, rather than forcing you to wait for hours for on-premises support to arrive.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless network optimized for your environment, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service. Progentís on-premises wireless survey features physical inspection, RF and data protection assessment of your existing WLAN, evaluation of your buildingís floor plans, measuring for radio frequency contention, signal propagation modeling, identification of optimum locations for client-specified WAPs including Cisco Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed document describing the new wireless network.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantsoffer advanced online support to help businesses of any size to integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that support Windows and Linux operating systems and applications in hybrid network models that seamlessly combine on-premises IT assets along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration services such as Office 365 integration with on-premises Exchange and Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Microsoft Project Server Setup and Support
Progent's certified Microsoft Project Server and Project Online experts can provide advanced remote and on-premises support services for Microsoft Project Server as well as for Microsoft platforms that integrate in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Microsoft Project Professional set up, SharePoint 2013 planning and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel development, and Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to assist your company to enhance your environment to support local, branch office, at-home, and mobile users so they can utilize Project Server to collaborate safely and productively. Progent's certified network security consultants can assist your IT team to define and police security workflows that safeguard important project information without disrupting the efficient sharing of authorized information.

Migration Consulting Support for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and ongoing technical help.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

Planning and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can help you to migrate to Aironet wireless access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi specification, making it possible to triple the speed for your wireless LAN while extending the area covered.

PC and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager planning and deployment and Microsoft Intune expertise to consolidate and simplify the administration of your desktops along with your web-facing mobile devices. Progent can assist you to upgrade smoothly to SCCM 2016 from a legacy change management platform or assist you to modify your existing SCCM 2016 ecosystem to support your evolving business needs.

Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a wide range of economical online consulting services to assist your organization to maintain your legacy Microsoft Office Word solution or help you to upgrade to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, integrating Office Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone integration, and online Microsoft Office Word training tailored for your special requirements.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent runbook for restoring services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also allows transparent testing for site recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.

Talk to a Progent Computer Support Expert
To find out how to contact a Progent computer support expert for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Help.


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