Data/Voice Communications Services and Consulting AT&T Communications Services and Consulting
AT&T represents the combination of Southwestern Bell, AT&T, Pacific Bell, and BellSouth. AT&T is a Tier 1 Internet Service Provider and provides a broad range of data services including AT&T DSL, T1, and ISDN for high-speed data and SBC Point-to-Point T1, Frame Relay, and Asynchronous Transfer Mode for enterprise customers. AT&T IP Flexible Reach uses SBC Voice over IP technology for multi-site companies to unify PBX activity. Progent has an agency relationship with AT&T and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to help you integrate AT&T data and voice services to build an enterprise-class, cohesive communications infrastructure on a down-to-earth budget.
Remote server management cards give network managers full control over a server without the need for a personal visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and support a high-availability company network that incorporates remote server management cards and Progent can use these remote server management cards to deliver efficient off-site technical support. Progent has experience with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent’s Microsoft certified experts offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software rapidly and automatically to appropriate users, lower software costs and stay compliant by understanding usage profiles, improve Windows security by improving your knowledge of vulnerability and by installing critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.
Progent provides national urgent technical support and troubleshooting services for businesses who run Apple Mac OS X networks or whose information systems include a mix of Apple Mac OS X and Microsoft Windows technology. Online network consulting provides maximum leverage for your information technology budget by extending user efficiency and limiting the hours billed for network analysis and repair. Sophisticated remote support utilities and experienced service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your site. In most of situations your network problems can be dealt with over the phone or through a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security professionals to help with the toughest system issues.
Progent's Apple Mac networking consultants can help you with a wide array of network foundation areas including system architecture, remote and mobile access, internetwork communication, protection, and emerging technologies such as VoIP and fast wireless connectivity. For company networks based solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to deal with the complexity of planning, configuring, and supporting a network architecture that is robust, secure, efficient and supportive of your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.
important features of Microsoft Dynamics Great Plains software include a modular structure that allows you to buy only the functionality you require, a standards-based foundation built on Microsoft technologies to secure your investment and offer a highly interconnected environment, enhanced reporting capabilities that permit you to track all activities, income and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate data, the capability to process information from virtually any db software or desktop application into Microsoft Dynamics Great Plains, and an open design that makes it easy to create custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics Great Plains, and can offer expert Great Plains support professionals to help you convert the advanced features of Great Plains software into a high-value business solution.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class programs that can give your business a critical competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Microsoft Windows SUS allows network administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT staff can completely and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft SUS deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Progent's Network Help Desk Outsourcing Support Services are designed especially for small organizations who need fast access to a Help Desk Call Center with professional phone support and full escalation options but who must operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support,
Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of company email by providing continually updated spam and virus blocking, policy administration, content testing, and protection against email-borne DHA and denial of service attacks. E-Mail Guard also features monitoring, administration and reporting tools plus outbound email testing to help you repair your e-mail environment and specify and regulate corporate security policy.
