Progent's Online Expertise for Popular Backup and Recovery Products
Backup/Restore ConsultingBacking up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.

In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.

Backup products for which Progent can provide consulting and troubleshooting support include:

Acronis Backup and Recovery ConsultingAcronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.

Azure Backup ConsultingMicrosoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

Backup Exec ConsultingBackup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.

BackupAssist ConsultingBackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.

HP Data Protector ConsultingHP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.

CrashPlan ConsultingCrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.

Double-Take Software ConsultingDouble-Take Software offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. Double-Take products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. Double-Take Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. Double-Take Availability allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about Double-Take and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take support services.

MozyPro ConsultingMozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.

Retrospect for Macintosh ConsultingRetrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A new 64-bit Mac client supports OS X Lion and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.

Apple Time Machine ConsultingTime Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.

vSphere Data Protection ConsultingVMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.

For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.

Oracle Solaris FLARs ConsultingSolaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.

How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified data security consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.

Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.

Additional Non-stop Technologies Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified consulting experts can help you to build an affordable, zero-downtime IT architecture that resolves critical challenges covering a broad range of networking solutions and operations including:

Business Continuity Planning
Progent's business continuity professionals can help you design a disaster recovery plan in order to resume IT functionality in the event of an IT system catastrophe. Progent can help you to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, high-availability network architecture that takes into account availability issues covering a wide array of infrastructure technologies and procedures. For more information, go to Disaster Recovery Consulting.

Fault Tolerant Internet Connectivity
Progent's Cisco-certified IT engineers can show you how to build an economical, high availability Internet connection architecture that can achieve non-stop Internet access via a wide array of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to show you how to apply the latest technology for 24x7 Internet connections to implement an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet availability. To read more, see Fault Tolerant Internet Connectivity Solutions.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness. For more information, see Microsoft Windows Server 2016 Disaster Recovery Help.

Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought enterprise-class fault tolerance and recoverability to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 adds to this technology and delivers important new and enhanced features that offer more extensibility, non-stop storage availability for server applications, easier management, faster automatic failover, and more flexibility for designing failover clusters. For more information, visit Windows Server 2012 Clustering Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a repeatable runbook for recovering applications and services quickly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and maintain a disaster recovery system based on VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to provide fast, zero data loss disaster recovery between sites that are up to 185 miles (300km) apart from each other. Progent can provide the skills of a NetApp MetroCluster consultant who can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to show compliance with industry standards and government requirements.

Network Load Balancing
Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, network backbone routing, and content delivery technology such as Cisco Content Engine. Non-stop load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS. To read more, visit Non-stop Load Balancing.

Zero Downtime Colocation
Progent's Data Center consultants can help you select high availability data centers that match the particular needs of your company. High availability off-site data centers are particularly attractive to small and mid-size businesses because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for the majority of small organizations. Progent can help you reap all the benefits of non-stop colo sites by providing a full range of consulting and support services. For details, visit Fault Tolerant Colocation Consulting.

24x7 Branch Office Networking
Progentís inter-site network infrastructure professionals can help organizations create fault tolerant branch office connections by means of fully redundant networks featuring automatic failover. Progentís Cisco-certified CCIE engineers can plan and deploy high-availability Inter-office connections based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable non-stop interoffice connectivity. To find out more, go to Failsafe Inter-office Networking.

Microsoft System Center Data Protection Manager Data Recovery Consultants
Progent's certified System Center Data Protection Manager engineers can help you to develop an effective business continuity strategy, implement an affordable fault-tolerante IT architecture, install a Microsoft SCDPM-based recovery system, comprehensively validate your DPM system, educate your IT staff or regular consultants how to maintain Microsoft SCDPM, or provide extensive information technology support outsourcing including remote housing of Microsoft SCDPM machines in Progent's data center facility. To find out more, go to Microsoft SCDPM Consulting.

Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as IPPA, FIRPA, and PCI and, when necessary, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup.

Consulting Services Double-Take Solutions for Data Backup and Recovery
Double-Take Software publishes a selection of products designed to provide small and midsize companies a variety of cost-effective solutions for backing up and recovering vital workloads such as Exchange Server, SQL, Blackberry, and SharePoint. Progentís business continuity planning consultants have extensive backgrounds incorporating Double-Take Software products into small company information networks to create a high state of fault tolerance and business continuity readiness at an affordable cost. To learn more, go to Consulting Services Double-Take Solutions for Backup.

CRISC-certified IT Risk Mitigation
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and maintain information system control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist you to develop and execute a workplace continuity strategy based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget. To find out more, visit CRISC-certified network risk control specialists.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Gold Partner and offers specialized application support for a wide range of business software programs, Progent is able to assist customers to arrive at efficient IT solutions that maximize the business value of your information system. As a Registered Partner with Cisco, Progent can provide the expertise of certified engineers and specialists with expertise in architecting, configuring and supporting infrastructure solutions based on Cisco technology. The extent of Progent's IT experience and Progent's sensitivity to the needs of small and midsize companies make Progent a great partner for creating and maintaining a cost-effective, dependable network.

How You Can Access Progent's Engineers for Disaster Recovery Solutions Support
If you wish to get in touch with Progent about consulting expertise for workplace recovery solutions, call 1-800-993-9400 or go to Contact Progent.
















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