Progent's Online Expertise for Popular Backup and Recovery Products
Backup/Restore ConsultingBacking up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.

In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.

Backup products for which Progent can provide consulting and troubleshooting support include:

Barracuda Backup ConsultingBarracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.

Altaro VM Backup ConsultingAltaro VM Backup offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an Altaro partner and can help you plan, configure or troubleshoot an Altaro backup system. Progent also offers comprehensive managed services so you can outsource your entire Altaro backup/restore solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.

Azure Backup ConsultingMicrosoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

Double-Take Software ConsultingDoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.

Backup Exec ConsultingBackup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.

BackupAssist ConsultingBackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.

HP Data Protector ConsultingHP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.

CrashPlan ConsultingCrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.

MozyPro ConsultingMozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.

Acronis Backup and Recovery ConsultingAcronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.

Retrospect for Macintosh ConsultingRetrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.

Apple Time Machine ConsultingTime Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.

vSphere Data Protection ConsultingVMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.

For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.

Oracle Solaris FLARs ConsultingSolaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.

How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.

Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.

Other Fault Tolerant Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco-certified engineers can help you to design an efficient, fault-tolerant system that resolves key issues covering a broad range of infrastructure solutions and operations including:

Workplace Recovery Planning
Progent's disaster recovery planning engineers can show you how to create a business continuity strategy so you can restore IT operations in the event of an IT system catastrophe. Progent can help you to create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, fault-tolerant system solution that takes into account reliability issues involving a broad array of infrastructure technologies and processes. For more information, go to Workplace Recovery Consulting Services.

Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point. To learn more, go to Windows Server 2016 Disaster Recovery and Business Continuity Expertise.

Microsoft Server 2012 Failover Clustering
Windows Server 2008 R2 brought enterprise-class fault tolerance and recoverability to Microsoft's failover clustering platform. Windows Server 2012 R2 builds on this technology and delivers important new and enhanced features that offer increased extensibility, non-stop disk storage uptime for server applications, streamlined management, faster failover, and more options for architecting failover clusters. To learn more, see Windows Server 2012 R2 Failover Clustering Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable process for recovering services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with replication to deliver rapid, zero data loss disaster recovery between datacenters located as far as 300km apart from each other. Progent can provide access to a NetApp MetroCluster consultant who can assist you to plan, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR solution to verify adherence with information assurance standards and regulatory mandates.

High Availability Load Balancing
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced programs, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP. To learn more, go to High Availability Load Balancing.

Fault Tolerant Data Centers
Progent's Data Center engineers can show you how to find high availability data centers that match the particular needs of your business. High availability collocation sites are especially appealing to small and mid-size organizations because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to design an on-site data center with even a minimum degree of fault tolerance is too expensive for the majority of small organizations. Progent can show you how to get all the benefits of 24x7 colo centers by providing a full array of engineering and support services. For more information, visit Fault Tolerant Data Centers Consulting.

Fault Tolerant Branch Office Connectivity
Progentís interoffice connectivity consultants can help organizations achieve zero-downtime branch office connectivity through fully redundant system architectures with automatic failover. Progentís Cisco-qualified CCIE network engineers can plan and deploy high-availability Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers economical non-stop interoffice connectivity. For more information, visit High-Availability Interoffice Connectivity.

Fault Tolerant Internet Access
Progent's Cisco-authorized IT professionals can help you create an economical, high availability Internet configuration solution that can deliver 24x7 Internet access via a wide array of high availability Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to utilize the most advanced technology for 24x7 Internet connectivity to build an economical, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability. To find out more, see High Availability Internet Connectivity Architecture.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting and Support Services
Progent's certified System Center Data Protection Manager (SCDPM) support professionals can help your company to develop a practical business continuity strategy, implement a cost-effective fault-tolerante network infrastructure, install a Microsoft System Center Data Protection Manager-based backup and recovery system, thoroughly test your system, educate your administrative personnel or regular service providers how to manage SCDPM, or provide complete information technology support outsourcing such as off-site housing of SCDPM machines in Progent's world-class data center facility. For more information, go to System Center Data Protection Manager (SCDPM) Expertise.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist you to design, integrate, manage and repair a BDR solution built on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of services to assist you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software. To find out more, visit Altaro VM Backup Consulting Services.

Consulting Services Double-Take Software for Backup/Restore
Double-Take publishes a family of products designed to provide small and midsize businesses a variety of affordable solutions for replicating and recovering business-critical applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have extensive backgrounds integrating Double-Take Software technology into small business IT systems to achieve an advanced state of availability and business continuity capability at an affordable cost. For details, see Consulting for Double-Take Software for Data Backup.

CRISC-certified Network Risk Management
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate a consultant's skills to plan, implement, and support information system control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified engineer to help your company to create and execute a business continuity strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget. For details, visit CRISC-qualified network risk control experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and provides specialized application expertise for a wide range of business software programs, Progent is able to assist customers to arrive at comprehensive information technology solutions that maximize the business value of your IT network. As a Registered Partner for Cisco, Progent can provide the expertise of certified consultants and specialists with experience in architecting, installing and maintaining infrastructure environments built on Cisco technology. The depth and breadth of Progent's technical experience and Progent's appreciation for the requirements of small businesses make Progent the ideal partner for building and running a cost-effective, high-availability information system.

How You Can Contact Progent's Experts for Business Continuity Planning Support
If you wish to ask Progent about technical support for business continuity solutions, phone 1-800-993-9400 or refer to Contact Progent.
















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