Progent's Online Expertise for Popular Backup and Recovery Products
Backing up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.
In addition to offering Data Protection Manager consulting to support Microsoft's flagship backup/restore platform (which is also the basis of Progent's managed offsite backup service), Progent can provide online access to IT engineers with expertise in a wide range of products and technologies that provide solutions for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.
Backup products for which Progent can provide consulting and troubleshooting support include:
Acronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.
Microsoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)
Backup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.
BackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.
HP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.
CrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.
Double-Take Software offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. Double-Take products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. Double-Take Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. Double-Take Availability allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about Double-Take and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take support services.
Mozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.
Retrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A new 64-bit Mac client supports OS X Lion and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.
Time Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.
VMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.
Solaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.
How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified data security consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.
Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.
Other High Availability Solutions Offered by Progent
Progent's Microsoft and Cisco engineers can assist your business to build a cost-effective, high-availability information network that resolves critical challenges encompassing a broad array of infrastructure solutions and processes such as:
Workplace Recovery Planning
Progent's business continuity professionals can show you how to create a business continuity plan in order to restore network functionality in the event of an information network disaster. Progent can assist you to create a complete disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime system solution that takes into account availability issues covering a broad array of infrastructure technologies and processes. To find out more, go to Disaster Recovery Consulting Services.
High Availability Internet Access
Progent's Cisco-authorized network professionals can show you how to build an economical, high availability Internet connection architecture that can achieve non-stop Internet connectivity through a broad array of fault tolerant Internet access solutions including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the most up-to-date technology for high availability Internet access to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections. To read more, see Non-stop Internet Access Solutions.
Virtualization technology is central to any up-to-date disaster recovery strategy. Virtualized servers can be provisioned, re-purposed, replicated, and recovered quickly and simply, offering a level of versatility for achieving maximum uptime almost impossible to match with physical servers. Progent can assist your company to plan and implement a virtualized solution based on Windows Hyper-V, which incorporates advanced business continuity features that include online backup and live migration. Hyper-V can save much of the time and effort required for scheduled maintenance, switching to hot backup data centers, and recovering normal network functions. For additional information, see Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions and Windows Hyper-V Virtualization Consulting Services.
Microsoft Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced world-class fault tolerance and system recovery to Microsoft's clustering platform. Windows Server 2012 R2 builds on this technology and delivers significant new and enhanced features offering increased scalability, non-stop disk storage availability for server applications, streamlined management, quicker failover, and more options for architecting failover clusters. To learn more, go to Windows Server 2012 Clustering Consulting Services.
Microsoft Windows Server 2012 R2 Failover Clustering
The clustering feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2012 R2 is radically re-engineered to streamline the installation, configuration, and maintenance of server clusters that provide improved levels of system dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster verification, easier setup and deployment, unified cluster administration, new cluster architecture for increased availability, better security and quorum structure, elimination of failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. To find out more, see Windows Server 2012 R2 Failover Clustering Support.
Fault Tolerant Load Balancing
Progent offers high availability load balancing support that addresses network load balancing, load balanced programs, network infrastructure routing, and content dispatching technology such as Cisco Content Engine. Non-stop load balancing products for which Progent offers consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To read more, see Fault Tolerant Load Balancing.
High-Availability Data Centers
Progent's Data Center engineers can help you identify zero-downtime data centers that match the particular needs of your company. High availability colocation sites are particularly attractive to small and mid-size companies due to of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to design an on-site data center with even a minimum level of fault tolerance is financially prohibitive for most small organizations. Progent can show you how to get all the benefits of 24x7 Internet data centers by providing a complete array of engineering and support services. For more information, go to High-Availability Data Centers Expertise.
Failsafe Branch Office Networking
Progentís inter-site connectivity consultants can help businesses create fault tolerant inter-site connectivity solutions by means of redundant system architectures featuring automatic failover. Progentís Cisco-qualified CCIE engineers can plan and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking. To learn more, go to Failsafe Interoffice Connectivity.
System Center Data Protection Manager Data Recovery Consulting Services
Progent's expert Microsoft SCDPM support professionals can help your company to develop an effective business continuity plan, design an affordable fault-tolerant network infrastructure, install a Microsoft System Center Data Protection Manager-based backup and restore solution, comprehensively test your system, educate your IT staff or regular consultants how to maintain System Center Data Protection Manager, or provide complete information technology support outsourcing such as off-site housing of System Center Data Protection Manager machines in Progent's world-class data center. To read more, go to Microsoft SCDPM Consulting Services.
Fully Managed Offsite Data Protection Manager Backup Service
Progentís affordable Offsite DPM-based Backup Service Package incorporates the advanced capabilities of Data Protection Manager (DPM) with the world-class security features of the QTS (formerly Herakles) Internet Data Center in Sacramento to deliver continual, non-disruptive backup for up to 2.5TB of data from one or more of your Windows-powered servers. Progent's service package includes all configuration, support, and monitoring required for a complete offsite backup solution. For more information, go to Managed Offsite DPM-based Backup Service Package.
Consulting Services Double-Take Solutions for Data Backup/Restore
Double-Take Software offers a selection of products designed to deliver small businesses a range of affordable solutions for backing up and restoring vital workloads such as Microsoft Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have extensive backgrounds integrating Double-Take technology into small company information networks to create a high level of availability and disaster recovery capability at an affordable price. For details, visit Consulting for Double-Take Solutions for Backup.
CRISC-certified IT Risk Control
The CRISC certification program was initiated by ISACA to verify a consultant's ability to design, deploy, and maintain information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified consultant to help you to develop and carry out a business continuity strategy based on leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines. For more information, go to CRISC-qualified IT risk control experts.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Gold Partner and offers high-level application expertise for a broad variety of business applications, Progent is able to help customers to find comprehensive IT solutions that substantially enhance the business value of your information system. As a Registered Partner with Cisco, Progent offers the services of certified engineers and specialists with expertise in architecting, installing and maintaining infrastructure solutions built on Cisco technology. The broad scope of Progent's technical experience and Progent's appreciation for the needs of small and midsize companies make Progent the perfect partner for building and maintaining an affordable, fault-tolerant information system.
How You Can Contact Progent's Consultants for Business Continuity Planning Support
To get in touch with Progent about technical help for business continuity solutions, phone 1-800-993-9400 or refer to Contact Progent.