Progent's Online Expertise for Popular Backup and Recovery Products
Backup/Restore ConsultingBacking up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.

In addition to offering Data Protection Manager consulting to support Microsoft's flagship backup/restore platform (which is also the basis of Progent's managed offsite backup service), Progent can provide online access to IT engineers with expertise in a wide range of products and technologies that provide solutions for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.

Backup products for which Progent can provide consulting and troubleshooting support include:

Acronis Backup and Recovery ConsultingAcronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.

Azure Backup ConsultingMicrosoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

Backup Exec ConsultingBackup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.

BackupAssist ConsultingBackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.

HP Data Protector ConsultingHP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.

CrashPlan ConsultingCrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.

Double-Take Software ConsultingDouble-Take Software offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. Double-Take products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. Double-Take Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. Double-Take Availability allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about Double-Take and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take support services.

MozyPro ConsultingMozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.

Retrospect for Macintosh ConsultingRetrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A new 64-bit Mac client supports OS X Lion and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.

Apple Time Machine ConsultingTime Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.

vSphere Data Protection ConsultingVMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.

For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.

Oracle Solaris FLARs ConsultingSolaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.

How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified data security consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.

Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.

Additional Non-stop Technologies Supported by Progent's Consultants
Progent's certified support professionals can help you to build an affordable, non-stop information network that resolves major challenges encompassing a broad range of networking technologies and processes such as:

Workplace Recovery Planning
Progent's business continuity planning engineers can show you how to design a disaster recovery strategy in order to resume IT operations in case of an IT system catastrophe. Progent can assist you to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, fault-tolerant system solution that takes into account reliability issues covering a broad range of infrastructure technologies and processes. For details, see Disaster Recovery Consulting Services.

High Availability Internet Connections
Progent's Cisco-certified IT engineers can show you how to build an affordable, high availability Internet configuration architecture that can achieve non-stop Internet access through a wide array of high availability Internet access solutions including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the most advanced technology for 24x7 Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet connections. To learn more, see Fault Tolerant Internet Access Architecture.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness. For details, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Help.

Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought world-class availability and system recovery to Microsoft's clustering solution. Microsoft Windows Server 2012 R2 builds on this technology and provides important new and enhanced features offering increased scalability, better disk storage uptime for server applications, streamlined management, quicker failover, and additional options for architecting clusters. For details, go to Windows Server 2012 Clustering Consulting and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a consistent runbook for restoring applications and services quickly following a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and patches and can generate audit reports to verify full service restoration, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and manage a disaster recovery solution based on VMware SRM.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 300km away from one another. Progent offers the skills of a NetApp MetroCluster expert who can help you to design, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster DR system to show adherence with information assurance standards and government mandates.

High Availability Load Balancing
Progent offers high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. Non-stop load balancing solutions for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP. To learn more, go to Fault Tolerant Load Balancing.

High-Availability Data Centers
Progent's Data Center engineers can show you how to find high availability data centers that meet the specific needs of your business. Fault tolerant off-site data centers are particularly appealing to small and mid-size organizations because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to design an on-site data center with even a basic level of fault tolerance is too expensive for typical small organizations. Progent can help you reap all the advantages of non-stop Internet data centers by offering a complete range of consulting and maintenance services. For details, go to High-Availability Data Centers Solutions.

High-Availability Inter-office Networking
Progentís branch office connectivity engineers can help businesses create fault tolerant interoffice connectivity solutions through fully redundant networks with transparent failover. Progentís Cisco-certified CCIE engineers can plan and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable non-stop interoffice networking. For more information, go to Failsafe Interoffice Networking.

System Center Data Protection Manager Backup and Recovery Consulting Experts
Progent's certified System Center Data Protection Manager consultants can assist you to create a practical business continuity plan, implement a cost-effective high-availability network infrastructure, install a SCDPM-powered backup and restore solution, thoroughly test your DPM system, train your administrative personnel or regular consultants how to maintain SCDPM, or provide extensive IT outsourcing including remote housing of System Center Data Protection Manager machines in Progent's data center. To find out more, see System Center Data Protection Manager Expertise.

Managed Offsite DPM-based Backup Service
Progentís affordably priced Offsite Data Protection Manager Backup Service incorporates the power of Data Protection Manager with the world-class security features of the QTS Internet Data Center in Sacramento to provide continual, transparent backup for as much as 2.5TB of data from one or several of your Windows-powered servers. Progent's service offering includes all configuration, management, and monitoring needed for a comprehensive offsite backup solution. To learn more, see Managed Offsite DPM Backup Service.

Consulting Services Double-Take Solutions for Backup
Double-Take Software publishes a selection of products intended to provide small businesses a range of affordable solutions for backing up and restoring business-critical applications including Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have extensive experience incorporating Double-Take technology into small business information systems to create a high state of availability and business continuity readiness at a budget-friendly cost. For more information, visit Consulting Services Double-Take Solutions for Data Backup.

CRISC-qualified IT Risk Mitigation
The CRISC program was initiated by ISACA in 2010 to validate a consultant's ability to design, implement, and support IS control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified engineer to assist your company to create and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget. To read more, visit CRISC-qualified IT risk management specialists.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Gold Partner and offers high-level application expertise for a broad range of business applications, Progent can help customers to find comprehensive information technology solutions that optimize the business value of your network. As a Registered Partner with Cisco, Progent offers the services of qualified consultants and specialists with experience in architecting, deploying and supporting networking environments built on Cisco products. The extent of Progent's IT experience and Progent's appreciation for the requirements of small businesses make Progent a great partner for creating and maintaining a cost-effective, dependable information system.

How to Contact Progent's Experts for Business Continuity Solutions Help
If you wish to ask Progent about consulting support for disaster recovery solutions, call 1-800-993-9400 or refer to Contact Progent.
















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