Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs from Research in Motion are one of today’s most popular products for achieving location-independent access to messaging, calendars, web programs, and other critical business information. As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often resort to external support professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, customize wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server Integration Services
The BlackBerry BES Server gives businesses a single and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications like calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry handsets can have push-based access to Exchange email plus instant messaging-enabled software via Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to plan, implement, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.

How Progent's BlackBerry Qualified Engineers Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can also assist your business to troubleshoot a broad range of problems associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote help for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by solving issues promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Expert
To contact Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.
















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