Consulting Support for RIM BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are one of the most successful products for maintaining mobile access to email, calendars, web-based programs, and other vital business information. As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the standard for companies regardless of size, successful deployment and support of RIM BlackBerry technology has become more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and administer BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs such a calendars, address books, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users with BlackBerry handsets can have push-based connectivity with Exchange email plus instant messaging-enabled applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified engineers can help you plan, configure, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.

How Progent's BlackBerry Certified Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, system architecture, installation strategy and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and equipment meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can help you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.
















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