Consulting Support for Research In Motion BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are among the most successful solutions for maintaining anytime-anywhere access to email, calendars, web applications, and other vital business data. As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small companies an economical alternative for integrating BlackBerry technology productively into their business information system.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and safely.
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a single and secure source for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for applications like schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages as well as IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-qualified engineers can help you plan, install, and support BlackBerry BES Server so you can maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry Qualified Consultants Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks including resolving enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the MDS and IM, install access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Support from a BlackBerry-Certified Expert
To ask Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.