Consulting and Technical Support Services for RIM BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs from Research in Motion are one of the most successful products for achieving mobile access to messaging, calendars, web-based applications, and other vital business data. As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has become more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses frequently resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and administer BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to support your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

BlackBerry BES Server Integration Services
The BlackBerry BES Server offers companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs such a schedules, address books, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets have effortless access to Exchange messages as well as IM-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-qualified engineers can show you how to design, deploy, and support BlackBerry BES Server so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

How Progent's BlackBerry Qualified Engineers Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help your company to define and install appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
In order to contact Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.
















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