Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often turn to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small businesses an economical solution for incorporating RIM BlackBerry products productively into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications like schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as instant messaging-enabled software via Microsoft Communications Server and Lync Server integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified engineers can show you how to design, implement, and maintain BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

How Progent's BlackBerry Qualified Experts Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist you to define and implement sensible security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.
















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