Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are among the most popular products for achieving mobile connectivity to messaging, scheduling, web applications, and other vital business information. As the complexity of small business networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses of any size, successful integration and support of BlackBerry technology has become more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses often turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, provides small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and administer BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is properly configured to support your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like schedules, contact lists, tasks, instant messaging, and custom business programs. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry smartphones have push-based access to Exchange email plus IM-capable software via Microsoft Office Communications Server and Lync Server integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified engineers can help you design, configure, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

How Progent's BlackBerry Certified Engineers Can Help Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a BlackBerry-Certified Expert
To contact Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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