Consulting and Technical Support for Research In Motion BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones from Research in Motion are among today’s most popular solutions for maintaining location-independent access to email, calendars, web-based applications, and other critical business information. As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for businesses of any size, effective integration and maintenance of BlackBerry solutions has become more challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and administer BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile software, and make sure that your IT network infrastructure is appropriately designed to support your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server offers companies a centralized and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs like schedules, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange email as well as IM-aware software via Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-qualified consultants can show you how to plan, deploy, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

How Progent's BlackBerry Certified Engineers Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist you to select and implement sensible security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a BlackBerry-Certified Professional
If you wish to contact Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.
















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