Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are among the most successful solutions for maintaining location-independent access to messaging, calendars, web applications, and other critical business data. As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses of all sizes, effective deployment and support of BlackBerry solutions has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote support capabilities, provides small companies an affordable solution for incorporating BlackBerry technology productively into their business information network.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and administer BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and safely.

BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications such a schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users with BlackBerry smartphones can have effortless connectivity with Exchange messages as well as IM-enabled software through Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can help you plan, configure, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

How Progent's BlackBerry Certified Consultants Can Help Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can in addition assist you to troubleshoot a wide array of issues associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software installation, and Desktop Redirector.

As a leader in delivering countrywide online support for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support expenses low and, by handling problems quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, solution architecture, installation planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which administration model and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Consultant
To contact Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.
















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