Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are among today’s most successful products for achieving mobile connectivity to messaging, calendars, web programs, and other critical business data. As the sophistication of small business networks has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-qualified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small companies an economical solution for incorporating BlackBerry products seamlessly into their IT system.
Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to track and administer BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.
BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server offers companies a centralized and secure source for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like schedules, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have effortless access to Exchange email plus IM-aware software through Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can assist you to design, implement, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
How Progent's BlackBerry Qualified Engineers Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can also help your company to resolve a broad range of issues concerning synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online help for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses at a minimum and, by solving issues quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Help from a BlackBerry-Certified Expert
To contact Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.