Consulting and Technical Support Services for RIM BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are among the most popular products for maintaining anytime-anywhere access to email, scheduling, web applications, and other critical business data. As the complexity of small company networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown more challenging. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to external support firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-qualified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and administer BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is properly configured to support your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications like calendars, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as instant messaging-enabled applications through Microsoft Office Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can assist you to design, deploy, and maintain BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.
How Progent's BlackBerry Qualified Engineers Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can in addition help you to resolve a wide range of issues associated with synchronization, handset detection, messaging reconciliation, web access, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote consulting services for small company networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses at a minimum and, by dealing with issues quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, solution architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, assist you to determine which management model and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software versions, server hardware and storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can assist your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
To ask Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.