Consulting Support for RIM BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are one of the most successful products for achieving location-independent connectivity to email, calendars, web programs, and other vital business information. As the complexity of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the standard for businesses of any size, effective integration and support of BlackBerry technology has grown increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for integrating BlackBerry products productively into their information network.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can monitor and administer BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server (BES) gives companies a single and secure source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs such a schedules, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages as well as IM-aware software via Microsoft Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-qualified engineers can assist you to design, deploy, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

How Progent's BlackBerry Certified Experts Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can also assist your business to resolve a wide array of problems associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, desktop application installation, and Desktop Redirector.

As a leader in providing countrywide online consulting services for small office networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses low and, by dealing with problems promptly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
In order to ask Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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