Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are one of the most popular products for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business information. As the sophistication of small business IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for organizations of any size, successful integration and maintenance of BlackBerry solutions has become more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote support model, gives small businesses an affordable solution for incorporating RIM BlackBerry products productively into their information system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and administer BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.

BlackBerry BES Server Consulting and Technical Help
The BlackBerry BES Server offers companies a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs like schedules, contact lists, tasks, IM, and custom business software. Due to BlackBerry Enterprise Server integration with Exchange, users carrying BlackBerry smartphones have push-based access to Exchange email plus instant messaging-enabled applications via Microsoft Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified engineers can help you design, configure, and maintain BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

How Progent's BlackBerry Certified Consultants Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.
















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