Consulting and Technical Support for RIM BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs from Research in Motion are among today’s most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other critical business data. As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the norm for organizations of any size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry environments economically and efficiently, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly alternative for integrating BlackBerry products productively into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is appropriately designed to support your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and safely.

BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server offers companies a single and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for applications such a calendars, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email plus instant messaging-enabled applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-qualified consultants can assist you to plan, configure, and troubleshoot BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of supporting mobile workers.

How Progent's BlackBerry Certified Consultants Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote help for small office networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support costs low and, by solving issues quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.
















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