Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones from Research in Motion are one of today’s most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other vital business information. As the sophistication of small business IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for organizations of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for integrating RIM BlackBerry products productively into their information network.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you monitor and administer BlackBerry smartphones across your company, define security policies that make sense for your company, customize wireless software, and make sure that your IT network architecture is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server gives companies a single and secure source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a schedules, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry Enterprise Server support for Exchange, mobile workers with BlackBerry handsets can have push-based access to Exchange messages plus IM-capable software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can show you how to design, deploy, and support BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

How Progent's BlackBerry Qualified Consultants Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including resolving enterprise activation problems, adding and removing BlackBerry device users, activating passwords, configuring wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to define and implement sensible security options.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Help from a BlackBerry-Certified Expert
In order to contact Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.