Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among the most popular products for maintaining location-independent access to email, scheduling, web applications, and other critical business data. As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for organizations of any size, successful integration and support of BlackBerry solutions has grown increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations frequently turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities to help you track and control BlackBerry smartphones across your business, define security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately configured to support your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications like schedules, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages as well as IM-enabled applications via Microsoft Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

How Progent's BlackBerry Certified Engineers Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and assist you to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Assistance from a BlackBerry-Certified Consultant
If you wish to ask Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.

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