Consulting and Technical Support Services for Research In Motion BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among today’s most popular solutions for maintaining mobile connectivity to email, calendars, web programs, and other vital business data. As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the standard for organizations of any size, effective deployment and maintenance of BlackBerry solutions has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses often turn to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you track and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications such a schedules, contact lists, to-do lists, IM, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange email as well as IM-aware applications through Microsoft Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can assist you to design, deploy, and support BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of supporting mobile workers.

How Progent's BlackBerry Qualified Engineers Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help you to perform common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also assist your business to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a leader in delivering nationwide online help for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs low and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs assessment, system design, installation strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which management model and hardware products meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software editions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security engineers to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Contact Progent for Support from a BlackBerry-Certified Expert
In order to get in touch with Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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