Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are one of the most successful solutions for maintaining location-independent access to messaging, calendars, web-based applications, and other vital business data. As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of any size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to track and administer BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is appropriately designed to support your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs such a schedules, address books, to-do lists, IM, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry handsets can have effortless connectivity with Exchange email as well as IM-enabled software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can help you design, configure, and support BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

How Progent's BlackBerry Qualified Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can in addition help your company to troubleshoot a wide range of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote technical assistance for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile technical support costs low and, by dealing with issues promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
If you wish to ask Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.
















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