Consulting and Technical Support for Research In Motion BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among the most popular products for maintaining mobile connectivity to email, calendars, web programs, and other critical business information. As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of BlackBerry solutions has become more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology productively into their information system.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and administer BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network infrastructure is properly designed to support your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server Integration Services
The BlackBerry BES Server gives businesses a single and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a calendars, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange messages as well as IM-capable applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can show you how to design, configure, and support BlackBerry BES Server so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

How Progent's BlackBerry Certified Experts Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security options.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements assessment, system architecture, installation strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and physical components match your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software versions, processors and storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
To contact Progent about technical assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.
















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