Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other vital business information. As the sophistication of small company networks has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful deployment and support of BlackBerry solutions has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently resort to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry environments economically and effectively, dispensing with the need for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven remote support capabilities, provides small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to support your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server offers businesses a single and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a calendars, address books, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email as well as IM-enabled applications through Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-qualified consultants can show you how to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

How Progent's BlackBerry Qualified Engineers Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also assist you to troubleshoot a wide range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connections, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small business IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support costs at a minimum and, by dealing with issues promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Assistance from a BlackBerry-Qualified Expert
To ask Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.
















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