Consulting Support for Research In Motion BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless PDAs from Research in Motion are one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business data. As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and recoverability has become the norm for companies of all sizes, effective deployment and support of RIM BlackBerry solutions has become more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can help small organizations to plan, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and administer BlackBerry devices across your company, recommend security policies that are right for your company, customize wireless applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server gives companies a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications like schedules, contact lists, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets can have push-based access to Exchange email as well as instant messaging-enabled software through Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified engineers can show you how to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

How Progent's BlackBerry Qualified Engineers Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition assist your business to resolve a broad range of issues associated with synchronization, handset detection, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote support for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support expenses low and, by solving issues quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the MDS and IM, deploy access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent for Assistance from a BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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