Consulting Support for RIM BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among today’s most successful products for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other critical business data. As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, successful integration and support of RIM BlackBerry technology has become more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies an economical solution for incorporating RIM BlackBerry products productively into their business information system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is properly designed to support your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications like calendars, contact lists, to-do lists, notes, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have effortless access to Exchange messages plus instant messaging-aware software via Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-qualified consultants can help you plan, implement, and support BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

How Progent's BlackBerry Qualified Consultants Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a wide range of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote help for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs at a minimum and, by resolving issues promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Help from a BlackBerry-Certified Professional
In order to ask Progent about engineering support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.
















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