Consulting Support Services for Research In Motion BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are one of today’s most successful products for maintaining mobile connectivity to email, scheduling, web programs, and other vital business data. As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient online support model, provides small companies an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and administer BlackBerry devices across your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server gives companies a single and safe source for incorporating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, IM, and custom business software. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry handsets have effortless access to Exchange email plus instant messaging-capable applications through Microsoft Communications Server and Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can show you how to design, deploy, and maintain BlackBerry BES Server so that you improve the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

How Progent's BlackBerry Qualified Experts Can Help Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
To contact Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.
















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