Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to build a unique ability for serving branch offices that require network help with the flexibility common to with small firms but which offers effective client interaction, thorough documentation, and adherence to enterprise IT standards. If your corporation maintains a remote office located anywhere in Northern California or any region covered by Progent's consultants, Progent can offer a broad array of in-person and off-site IT support services and system architecture expertise.


Additional Topics of Interest

Contract Cisco Consulting Subcontractor Job
Contract Jobs for Independent Macintosh Consultants in Atherton, CA

Progent's Experts Group offers consulting in important fields that include Macintosh integration and programs; Expertise for Linux, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized application support; CIO, management information analyst, and project management services; Special applications development and integration; Web site, eCommerce, EDI, and client portal development and integration; SQL support and performance help; Business information consulting; and Telecommunications architecture consulting.

Company-wide Standards for Best Practices Engineers
Systems Consultant for Problem Escalation Through Teamwork in Greensboro, North Carolina

Progent’s team of Microsoft and Cisco qualified consultants average more than a decade of real-world professional experience, at the forefront of IT service, performing a wide variety of technical projects for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting team. This ensures that you get not just world-class technical skills, but also a consultant with proven approaches for using computer knowledge to repair actual IT problems quickly.

On-site Support for UNIX Online
Computer Consultant

Progent offers nationwide urgent phone support and troubleshooting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows products. Remote network consulting offers maximum return for your information technology budget by extending user efficiency and limiting the time billed for network repair services. Sophisticated online access utilities and skilled technicians and consultants allow Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP certified security specialists to assist with the toughest system problems.

IT Outsourcing for Enterprise Services Project Methodology
Stabilizing Phase: Design Tuning Networking Specialist in San Jose

In performing IT projects for enterprise customers, Progent uses a structured methodology based on defined milestones so as to meet budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All facets are recorded to make available a comprehensive description of technical services delivered and to help in downstream system maintenance.

Cisco 800 Router Support and Help
El Dorado Hills, CA Cisco 800 Router Consulting

Progent’s Cisco-qualified technology experts offer help for Cisco routers that includes integration and maintenance services plus experienced Cisco IOS software help. Progent's services for Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Cisco routers for small to medium sized organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series safely connects small offices and off-site workers to the Internet or to the company network via ISDN, DSL, Ethernet or serial connections. Cisco 1700 Router Series modular access routers are built to provide an economical, integrated e-business platform for small and medium-sized businesses. They deliver versatility and manageability to meet complicated e-business requirements, such as multiservice data/voice/video/fax integration, high-performance broadband Internet access, and full-featured security solutions. Cisco 2600 Routers are a line of modular multiservice access routers for remote offices, providing flexible LAN and WAN configurations, multiple security settings, and an array of high performance processors. The Cisco 3700 Router Series is a line of modular, multiservice connection solutions for medium and large-sized organizations. With more than 70 available interface components, the Cisco 3700 family provides solutions for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.

Stealth Penetration Testing Network Security Audit
Security Penetration Testing Security Auditor in Lincoln

Stealth intrusion testing is an important component of any overall network security plan. Progent’s security professionals can perform thorough penetration tests without the awareness of your company's in-house IT staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and actively monitored.

Help and Support for Helpdesk
Microsoft Help Desk IT Services

Progent's Computer Help Desk Outsourcing Support Services are intended especially for small organizations who require fast availability of a Help Desk Call Center with expert telephone support and full escalation options but who have to work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Software Recommendation and Deployment.

IT Consulting for Windows Server 2000
Network Consulting for Windows 2000 Server Lincoln

Progent's certified Windows 2000 Server experts can provide network support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and troubleshooting services include system design, deployment, documentation, local and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

Windows and UNIX Network Consultant
Windows and Solaris IT Consultant in Santa Clara County

Progent can assist your company to plan and execute a smooth migration from a UNIX-powered information environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you guard your data and reduce productivity disruption by developing an efficient transition plan that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing infrastructure, migration strategy and validation, MS Exchange migration services, information and application software transition, and processor and storage system transition and consolidation.

Small Office Small Business IT Support
Small Office Technical Consultant

Progent's Microsoft and Cisco qualified computer consultants offer advanced support for a broad array of products and technologies and can deliver that expertise remotely anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent offers online support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Mac OS X, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE network specialists for the toughest network problems, plus the support of CISSP-accredited security engineers to handle high-level security design and troubleshooting. Progent has delivered remote troubleshooting to companies in all 50 states in the U.S.


















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