Additional Topics of Interest

Cisco Switch Professional
Outsourcing Santa Clara, California

Progent offers access to Cisco switches consultants to provide professional infrastructure planning and support services for information networks based on Cisco switching technology. Cisco switches offer exceptional Quality of Service to help make sure that network traffic is identified and prioritized, and that bottlenecks are minimized. Set up of QoS for a Cisco switch is dramatically simplified through automatic QoS, a function that finds Cisco IP phones and automatically configures the switch for the appropriate sorting and egress staging. This streamlines traffic prioritization and network availability without requiring your IT department to implement a complex switch program. Through the Cisco Catalyst switches for small and medium-sized companies, Cisco enables customers to reap the full advantages of putting smart services into their IT networks. A Cisco network switch makes it practical to install abilities that make the network infrastructure highly able to accommodate time-critical tasks, scalable to accommodate growth, safe enough to guard confidential data, and capable of classifying and controlling traffic. Progent’s Cisco-qualified network consultants can help you choose and install a Cisco Ethernet switch to optimize your system's performance and reliability.

Microsoft Project Support Services
Microsoft Project Technical Support Services Napa

Progent can provide businesses in the San Francisco Bay Area and select cities nationally with consultants to show how to set up Microsoft Project, combine the product with leading office productivity software including Microsoft Outlook and Excel, and provide 1-on-1 education. Progent's engineers can help your business build and maintain a safe, reliable IT system foundation to support your MS Project tasks. Progent can also help enable corporate project management solutions by setting up Microsoft Project Server.

IT Services for Cisco Help Desk
Computer Consultants for Call Center Sonoma County

Progent's Virtual Help Desk Call Center support services are a seamless extension of your in-house IT support staff. Virtual Help Desk can include high-end call center services such as a special telephone number with customer-specific greeting. Progent can also send calls automatically to staff members who are specifically set up and trained to support your account. Also, Progent's Help Desk professionals can use trouble tickets with any customer trouble ticket software for transparent integration with your in-house technical services group. Benefits of Progent's Virtual Computer Support Help Desk services include high-end Microsoft Help Desk expertise the minute you call, seamless expansion of your internal resources, comprehensive support for critical client problems, and per-minute billing.

Solaris Remote Network Administration
Computer Support Consultants

Progent provides nationwide urgent phone support and troubleshooting services for companies that operate Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows products. Online network consulting provides optimum leverage for your information technology budget by preserving client productivity and limiting the hours charged for network repair services. Advanced online support technology and skilled technicians and consultants combine to enable Progent to solve most IT issues without wasting time and money by going to your location. In the vast majority of cases your network issues can be remediated over the phone or through a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security specialists to help you with the toughest system issues.

SQL Server Cluster IT Consultants
High-Availability Clustered Servers IT Consulting Bay Area, CA

Progent offers Windows 2003 Cluster Server assistance to help your company implement fault-tolerant server clusters that can deliver 100% operation. Windows cluster servers for high-availability systems include Microsoft Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you create fault-tolerant server clustering environments around Windows Clustered Server 2003, Progent’s qualified Windows experts make sure that your fault-tolerant server clusters are set up to maximize the strategic value of your information system.

Microsoft Operations Manager 2005 Technology Consulting
Bay Area, CA IT Consultant

Progent’s Microsoft qualified consultants provide small and midsize businesses experienced support services for Microsoft Operations Manager (MOM 2005) and MOM 2000. MOM 2005 offers open and expandable enterprise-class operational management by providing detailed event management, 24x7 monitoring and alerts, reporting and tendency analysis, and network and application-specific intelligence and routines to increase the control of Windows Server System environments. Through internal application intelligence, Microsoft MOM 2005 helps you identify your IT reliability issues before they grow into disasters, improve the efficiency of your network operations through actionable best practices, and support your IT operations and senior management by sharing key service level and performance information. Progent’s MOM consulting experts have extensive field-proven experience with MOM 2000 and MOM 2005 and can help your company deploy and configure MOM in order to maximize the reliability and efficiency of your IT network.

Apple Mac OS X Phone-based Specialist
Apple Remote IT Consulting Companies SF Bay Area

Progent offers national online technical support and troubleshooting services for companies who operate Apple Mac OS X networks or whose information systems include a combination of Apple Mac OS X and Microsoft technology. Remote network consulting provides optimum leverage for your information technology dollar by extending user productivity and limiting the hours charged for computer analysis and repair. Advanced online access utilities and skilled service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM certified security professionals to assist you with the most challenging network problems.

Information Technology Consulting for SQL Server
Top Quality Professional Burlingame

SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast development of a new generation of high-end programs that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.

Network Support for Texas
Information Technology Consulting Company

Progent’s National Support Center offers nationwide remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-qualified service engineers offer telephone help and online direct computer access to isolate and resolve network problems rapidly and economically. The breadth of IT expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to competent experts as required.

Apple OSX Tiger IT Consulting
San Jose, CA Computer Consultants

Progent's service experts can provide Apple Mac clients a variety of services including desktop support, integration with Windows-powered computers, email help, specialized software development, and individualized user education. Progent's Apple-certified experts and Microsoft-certified engineers can show you how to design and maintain a secure, robust IT system and communications architecture to support environments in which Apple Macintosh computers work with Microsoft-based and UNIX/Linux-based systems.