For small business networks located within the state of California, Progent's Microsoft and Cisco certified consultants can deliver remote phone support and troubleshooting to repair your network problems quickly and cost effectively. Progent has acquired enterprise-class skills, software tools, and support databases to identify and repair IT problems while avoiding the expense and time delays associated with on-site service dispatches.

If your California small business is situated outside of the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local computer network support options may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of expert network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a large variety of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the job, but a consultant with proven methods for applying those skills to provide cost effective network solutions.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn about Progent's ProSight portfolio of managed services for small businesses.

Remote Consulting for Windows Server 2008 R2
The complexity and versatility of Microsoft Windows Server 2008 requires an IT consultant with hands-on experience and diverse knowledge in architecting and building efficient end-to-end business technology solutions. The experience of Progent's certified Windows Server engineers, averaging over a decade of background supporting Microsoft-powered technology, assures your success in maintaining and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the business value of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

PC Desktop Support Services
Progent can deliver a broad array of cost-effective support services to help your business to deploy, integrate, repair, and manage workstations and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 planning consulting, Windows 8.1 integration, Microsoft Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit operating system upgrades.

Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade smoothly from older releases of VMM, design workflows for creating and installing virtual machines and hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware ESXi expertise.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and vCloud consulting team can provide advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud solutions that deliver maximum uptime, data security, and application mobility.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is a prestigious achievement that indicates mastery in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants pass an extensive examination given by the ISACA international professional association. Progent offers the services of a CISA-qualified Cybersecurity audit consultant able to help companies in the areas of IS audit process, IT governance, network assets and infrastructure lifecycle, information technology service delivery, protection of information resources, and disaster recovery preparedness.

Data Backup Consulting Services
Progent's backup and restore consultants can provide consulting support for a wide array of utilities and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent can help you with leading backup platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability solutions. Progent can also provide support for Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as a low cost end-to-end solution for reliable backup and disaster recovery.

Microsoft Active Directory (AD) Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, damaged AD objects, clean-up of evaluation application configuration objects in on-line AD environment, and fixing of unsuccessful setups of Active Directory and AD-enabled software. Progent is also proficient in using “expert only” Active Directory tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key issues such as AD naming conventions, hierarchical model, IT management structure, utilization and structure of group policy objects, plus security and monitoring specifications. Progent can also evaluate the implications of alternate server and service implementations on functionality and speed. Progent can help businesses to plan and roll out deployments of AD Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and fine tune numerous key pieces of your Wi-Fi environment including access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration consultants offer remote and on-premises assistance to help your organization build and administer a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

Microsoft Data Protection Manager Support
Microsoft System Center 2016 Data Protection Manager provides small to mid-size organizations automatic backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can assist you to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed guidance to help you through technical bottlenecks or provide comprehensive project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises support to help businesses of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up building a cohesive Cisco Jabber solution such as Cisco network devicesand management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.

Talk to a Progent Network Consultant
To find out how you can contact a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or visit Online Network Support.














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