For small office computer networks located throughout the state of California, Progent's Microsoft qualified technicians can provide online assistance and remote troubleshooting to solve your computer system problems quickly and affordably. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to troubleshoot and fix network problems without the high cost and time delays associated with in-person service visits.

If your California company is situated beyond the larger urban areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís group of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a diverse range of clients. This means you obtain not just the technical skills needed for the task, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can disrupt your network. Learn about Progent's entire ProSight family of value-priced network monitoring and management services for small businesses.

Temporary CIO Services
Progent can supply companies with an information management expert who can serve as a temporary or part-time CIO. This veteran technology officer can provide strategic direction to help you to deploy appropriate IT products to enhance business processes so they align more closely with your business goals. Your business can create and install a well thought out IT plan without incurring the expense of a full-time Chief Information Officer. Key services Progent's temporary CIO can perform include strategic planning, establishing IT budgets, developing models for TCO and ROI, analyzing business processes, reviewing contracts with suppliers, establishing security and compliance standards, business impact analysis, automating data center administration, patch tracking, IT asset documentation management, and disaster recovery/business continuity preparedness.

Full Portfolio of Security Help
Progent's CISM, GIAC, and CISA certified security experts can help your company to perform comprehensive security assessments, recover rapidly from intrusions, set up firewalls, set up secure techniques for remote and mobile connectivity, deploy spam protection and email encryption, and craft a company-wide security strategy based on 24x7 automated monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.

Network Consulting for Local Governments and School Districts
Progent has a long background providing a full-spectrum of online network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in providing expert online IT support and has provided IT support to clients in all 50 states. Progent's remote IT support for local governments eliminates travel expenses and solves problems more quickly than onsite service calls.

Consulting Services for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from legacy versions of VMM, design workflows for creating and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.

Wide and In-depth Expertise with Business Information Networks
Progentís team of more than 100 network experts means clients can take advantage of the leverage of more than a thousand years of combined background and collective knowledge to resolve the most difficult system problems. Progentís accredited information technology consultants possess the experience to find solutions quickly and implement them affordably.

Wireless Site Survey
Progentís Wireless Site Survey helps you to plan and implement a Wi-Fi wireless network adapted to your facilities, providing you a wireless solution that has the coverage, speed, capacity, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite survey features onsite inspection, spectrum and security assessment of your existing wireless network, evaluation of your site's floor plans, measuring for radio frequency interference, signal propagation modeling, selection of optimum placement for customer-requested Wireless Access Points such as Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing a new WLAN.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum degree of dependability and expandability and is also easy to migrate to another host. Progent's Private Cloud hosting and management services are built on proven virtualization techniques that allow small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital investments, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility. Learn about Progent's ProSight family of managed IT services for small businesses.

Online Training for Desktop Applications
Progent provides live online classes for a range of client applications. Progent's Webinar training covers topics that include Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro development, PowerPoint co-editing, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP migration, and Windows 10 management. Live online learning provides all the benefits of traditional in-person sessions, such as instant communication between clients and teachers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the availability of multiple workers.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and local installations of Exchange. This allows you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical problems and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget. For details about Progent's consulting support for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

Web Site Development
If you want to spruce up your corporate web, develop internal Webs for applications like human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide talented and experienced web designers and programmers. Progent's experts can also help your company to host your web environment by designing and maintaining a secure, dependable server and communications infrastructure that includes remote and wireless access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for leading web site authoring tools. For database-driven web applications, Progent can provide the expertise of certified Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL experts.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 includes significant enhancements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consulting team can provide efficient online and on-premises services including planning, configuration, management, troubleshooting, and application development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment. In case you are already using Microsoft SQL Server 2014, Progent can assist your company to perform a cost-effective migration to Microsoft SQL Server 2016.

SQL Server Application Programming
Progent's SQL Server application programmers can help your organization to create and maintain database applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best lifecycle management practices to create efficient, easy-to-manage SQL Server database applications and is able to work with a client's IT staff to complete projects in a cost effective and affordable manner. Progent for can help you to build SQL Server applications by providing a broad range of consulting services such as specification of features and scope, logical and physical modeling, ETL development, T-SQL programming, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, replication mechanisms, security, and fault tolerance.

Progent's Consulting and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

Contact a Progent Network Support Expert
To see how to get in touch with a Progent computer consultant for online or on-premises help in , phone 1-800-993-9400 or visit Remote Computer Support.














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