For business networks located anywhere in the state of California, Progent's Microsoft qualified technical experts can provide remote phone help and remote troubleshooting to solve your computer network issues quickly and cost effectively. Progent has developed world-class expertise, advanced software tools, and support knowledge bases to identify and repair IT problems while avoiding the high cost and delays normally associated with onsite service calls.

If your California business is situated outside of the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby computer network support options may be limited in skills, or unavailable during a crisis. This results in a computer network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent’s staff of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a professional with proven methods for applying those skills to provide affordable network solutions.

Planning and Support Expertise for SCVMM 2012
Progent's SCVMM 2012 consulting experts can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to migrate from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to assist you to design and implement a smooth upgrade from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger security features, high availability VMM storage options, and other improvements.

Remote Support for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 is a major advance in making information networks more protected and available, simpler to virtualize and administer, more expandable, and able to offer an improved platform for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 professionals can deliver expert, affordable remote support to help your business benefit fully from the improvements built into Windows Server 2008 R2 by providing Microsoft-certified consulting, support, education, administration, monitoring, and security engineering services.

IT Consulting for Small Governments and School Districts
Progent has extensive experience delivering a broad range of online network support and urgent repair services to local governments and schools throughout the United States. Progent is among the pioneers in delivering expert online IT consulting and has provided IT support to organizations in all 50 states. Progent's online information technology support for local governments eliminates travel costs and resolves problems more quickly than on-premises service calls.

Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of network consulting services to assist organizations of any size to deploy, manage, and support networks that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure testing environments to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices. Progent's consultants can also provide Windows 10 migration help.

Amazon AWS Cloud Migration Consulting Services
Progent's Amazon AWS cloud planning and integration experts offer affordable online support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid environments that efficiently incorporate Amazon AWS services. Progent offers as-needed support or Progent can deliver project management outsourcing services to help you move efficiently to the Amazon AWS cloud platform.

ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data. Find out more about ProSight DPS Managed Cloud Backup.

Citrix Virtual Desktop Consulting
Desktop virtualization solutions from Citrix permit fast set up of new client computers, fast deployment of current applications and updates, streamlined image control, quick restoration after client PC failure or loss, reduced initial investment in and extended useful life for client computers, consistent performance, tight control and enforcement of security policies, and the ability to prevent critical corporate or government information from being taken from its authorized location. Progent's Citrix-certified XenDesktop engineers and XenApp experts can assist you to assess, pilot, deploy, manage, and troubleshoot Citrix virtual Windows desktop technology and can help you manage and support other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), previously named CallManager, operates as the heart of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX solution by integrating with apps like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of Unified CM setup and debugging in areas such as integrating VoIP phones and desktop video phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

Virtualization Support
Virtualization techniques enable businesses to maximize resource utilization, streamline network administration, and improve application availability and security. operate several virtual servers on a single actual computer. Common usage scenarios for virtual servers include hardware consolidation, low-cost hosts for applications that require older operating systems, and affordable isolation of software programming or pilot environments from production ones. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Windows Hyper-V Virtualization consulting, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize performance, dependability and manageability while at the same time lowering expenses; propose and verify business recovery plans that reduce downtown in the event of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and consulting services as computer technology advances.

System Center 2016 Consultants
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of System Center 2016, extend or optimize your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

Planning and Deployment Consulting for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business consultants offer remote and on-premises expertise for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco Video Interop Server. Progent's certified data security experts can help you create and validate a security environment for your Skype for Business deployment that meets government and industry standards.

Progent's Consulting Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, entry-level operating system that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the new hybrid networking paradigm that includes both local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your network environment. Progent offers comprehensive project management support to help you design and execute an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure integration support.) Progent can also provide continuing consulting help, technical support, and training.

CRISC Risk Mitigation Specialists
The CRISC program was established by ISACA to validate an IT professional's skills to design, deploy, and support information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.

Consulting Expertise for System Center 2016 Operations Manager
System Center 2016 Operations Manager helps to ensure top performance and dependable availability for critical applications by providing unified, mixed-platform tracking of IT infrastructure installed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to help organizations of all sizes to plan, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist you to move to Operations Manager 2016 from earlier versions or from other monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources hosted on public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise.

Contact a Progent Computer Support Expert
To learn how you can contact a Progent network consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Support.

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