For small office networks located in the state of California, Progent's Microsoft and Cisco certified professionals can provide online help and remote troubleshooting to fix your computer network troubles quickly and cost effectively. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to identify and fix network problems without the high cost and time delays normally associated with on-site service calls.

If your California business is located outside of the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local network systems support options may be limited in expertise, or unavailable during a crisis. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís group of field proven network consultants average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of customers. This means you get not just the technical skills needed for the job, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the typical online Cisco router support services available from Progent's certified Cisco experts include setting up hostname, IP addressing, routing maps, logging, and user accounts; configuring iBGP and HSRP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, and BGP peering arrangements; upgrading router's IOS image; validating router failover; fixing VPN tunnel issues; making a network diagram and documenting router setup; plus policy and business recovery planning.

Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless access point experts offer online and onsite support to help organizations of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to set up and support Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including switches, routers and firewalls to build a seamless network infrastructure that provides identical access, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device. (Check out Cisco Meraki switches configuration and management.)

Exchange Server 2016 Migration Support Services
Progent's Microsoft Exchange Server 2016 consultants can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Migration Help for SharePoint Server 2013
Progent has been providing SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the scope of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can help in individual tasks associated with your SharePoint 2013 deployment.

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service computer support firm like Progent rather than with a freelance consultant, you are assured fast access to knowledgeable experts when you require them. You no longer have to worry that sickness, classes, time off, or conflicting priorities with other clients will cause you to be without help when you have an emergency.

Amazon AWS Planning and Integration Consulting Services
Progent's Amazon AWS cloud integration consultants can provide cost-effective remote support to assist companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid networking models that seamlessly incorporate Amazon AWS resources. Progent offers occasional expertise or Progent can provide project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy versions of VMM, develop processes for building and deploying virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of new technologies like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.

Microsoft SharePoint Consulting Services
Progent's Microsoft-authorized SharePoint 2010 engineers and SharePoint Server 2007 consultants can assist you to rationalize the business case for deploying the current release of SharePoint Server, consult with you on the appropriate edition of Microsoft SharePoint Server for your circumstances, provide setup and deployment expertise, help you to set up MS SQL Server as a supporting DBM, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint, design a company-wide security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk Call Center services.

Exchange Server 2010 Migration Support
Progent's Microsoft Gold-certified Exchange Server 2010 engineers can help you to evaluate the benefits of Microsoft Exchange 2010 for your business and can assist you to plan and carry out an affordable migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2000 that will offer quick return on investment by improving your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and integrating your vital communications technologies.

Progent's Online Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides fast ROI and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server. Progent's consultants can also help you fix compatibility issues between various releases of Microsoft Office and offers customized online Microsoft Office and Office 365 training to individuals or groups.

Cisco Wireless IP Phone Integration
Integration of Cisco's wireless IP phones typically demands that IT teams configure and fine tune many components of your Wi-Fi environment such as APs, routers, Cisco wireless LAN controllers, and management tools. Progent's wireless IP phone configuration experts offer online and on-premises assistance to help your organization create and administer a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word experts offer a wide range of affordable remote support services to help your organization to manage your existing Microsoft Word environment or assist you to migrate to a current version of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Word, integrating Word with different Office apps like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, and smart phone integration, and remote Microsoft Office Word training customized for your special requirements.

Microsoft Office Access Software Programming
Progent's Microsoft Access developers and consultants can provide economical online support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert support for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers tailored online training for Access application development and DBA services.

Detailed Reporting of Services Delivered
Progent provides complete and detailed reports of all support work to make sure clients donít ever feel like a hostage to their support provider. Progent sends e-mail accounts of support activity immediately after finishing each support interaction, and also encloses a hard copy along with monthly billings. Complete IT service reporting makes it less risky for clients to move to a different support provider or take on more service responsibilities in house. Good service reporting also give management the information required to assess the quality of support services and develop more realistic network budgets.

Talk to a Progent Computer Support Expert
To see how you can contact a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Network Help.














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