For small company network systems located in the state of California, Progent's Microsoft certified engineers can deliver remote phone help and troubleshooting to repair your network troubles fast and cost effectively. Progent has developed top-notch expertise, sophisticated utilities, and support knowledge bases to diagnose and repair network problems without the high cost and time delays normally associated with on-site technical service dispatches.

If your California business is located outside of the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby network support options may be limited in technical capability, or not available during urgent situations. This results in a network that is unusable or causing wasted time due to technical problems persisting for too long. Progent’s staff of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a diverse range of customers. This means you get not just the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Best Practices Applied by Expert Consultants
Many businesses situated away from areas with ample network engineers utilize less qualified or inexperienced local resources for vital computer network support services. This can result in a system that is unstable or inefficient. Progent’s staff of Microsoft and Cisco certified engineers average more than a decade of real-world industry background, in the front lines of IT support, providing a wide range of information system tasks for a diverse mix of clients. This means that with Progent you receive not just expert technical skills, but a consultant who understands computer industry leading practices in using those skills to resolve real-world information system problems successfully and in a consistent way.

Exchange 2016 Upgrade Services
Progent's MS Exchange 2016 Server experts can help you in all phases of your migration to Exchange 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service computer support firm such as Progent as opposed to an individual freelance consultant, your company is ensured timely availability of knowledgeable experts when you require them. You no longer have to worry that illness, training, vacations, or conflicting priorities with other customers will leave you with no help during a crisis.

ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with regulatory requirements like IPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or onsite NetApp SAN consulting support for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably based on industry best practices.

IT Consulting Services for Small Governments
Progent has extensive experience providing a broad range of online network support and urgent troubleshooting services to local governments and schools across the United States. Progent is among the pioneers in delivering advanced online IT support and has provided network support to organizations in every state. Progent's remote network consulting for local governments eliminates travel costs and solves issues faster than onsite service calls.

Full Range of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist your company to perform comprehensive security audits, restore operations quickly from virus and worm attacks, configure firewalls, set up safe mechanisms for remote and mobile access, deploy spam protection and email encryption, and develop a corporate-wide security strategy built around round-the-clock automated network monitoring.

Microsoft Windows 8.1 Integration Services
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of consulting services to help companies of all sizes to deploy, administer, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help set up testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans following proven methodologies. Progent's consultants can also provide Windows 10 planning and migration support.

Microsoft Project Server Expertise
Progent's Microsoft Project Server and Project Online consultants can provide comprehensive online and onsite support for Microsoft Project Server as well as for all Microsoft products that integrate closely with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional and Project Web App set up, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, and Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network engineers to help your company to optimize your environment to support local, branch, home-based, and mobile workers so they can utilize Project Server to work together securely and productively. Progent's certified network security engineers can help your IT team to define and police security policies that safeguard important business information without disrupting the efficient sharing of legitimate information.

Progent's Consulting and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.

Video Conferencing and Telepresence Consulting Support
Progent can provide the support of an accredited video conferencing engineer with expertise deploying products from the leading video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist you to plan, configure, upgrade, or maintain a telepresence solution that preserves your current investment and maximizes the strategic value of your IT system. Progent also offers the expertise of infrastructure engineers who can assist businesses of any size to build and troubleshoot a communications network that provides the speed, dependability, security, and scalability you need to support your telepresence environment.

Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange Server 2010 engineers can help your company to evaluate the benefits of Exchange Server 2010 for your business and can assist your IT staff to design and carry out an affordable upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2000 that will provide quick ROI by improving your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and integrating your key communications platforms.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE integration experts can assist organizations of any size to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable remote or onsite expertise to help businesses to move smoothly to a modern communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft unified communications experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP PSTN trunk.

Cisco IOS software Upgrade Consulting
If you incorporates Cisco appliances, you could be running an old release of Cisco IOS, the network OS powering most Cisco router and the latest Cisco switches. Cisco frequently publishes updates to IOS to fix bugs, plug security gaps, or add features. However, updating Cisco IOS and other Cisco OS platforms can be tricky, depending on your Cisco appliance and your network environment. For example, there may be limitations of local RAM that might cause a new OS release to operate incorrectly. Progent's Cisco CCIE consultants can provide a broad array of services associated with updating Cisco IOS software or any other Cisco OS like IOS EX or CallManager. Progent's consultants can run version audits of your Cisco software, recommend appropriate upgrades, prepare Cisco appliances, transfer software images, activate and test your Cisco software, tune performance, troubleshoot issues, and train your IT managers how to utilize any important new functions.

Azure cloud Planning and Integration Consulting Services
Progent's Azure integration consultants can assist you with any phase of Microsoft Azure integration including requirements analysis, readiness assessment, solution design, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN connections so your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid ecosystem that transparently integrates on-premises datacenters with Azure resources.

Get in Touch with a Progent Computer Support Expert
To learn how you can access a Progent computer consultant for online or onsite assistance in , phone 1-800-993-9400 or go to Online Computer Support.














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