California UNIX, Linux, Solaris, macOS and OS X Consulting Experts

If your business network is in California you now have quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with emergency problems affecting your network. Progent offers the services of one of the most extensive teams of UNIX and Cisco CCIE support professionals accessible by phone of any independent support organization in the U.S. Rates are competitive, billing is per minute, sign-up is quick, and support is unbeatable.

If your California office is located some distance from more populated metropolitan areas including Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when there's an urgent situation. This could mean a loss of productivity for your company, upset clients, unproductive employees, and distracted executives. By contacting Progent, you can get in touch with a qualified engineer who can deliver expertise whenever you have to have it to get your system running.

Since Progent charges for phone help per minute, your business pays just for technical help provided. Progent imposes no service activation fee. Some online support firms demand substantial minimum fees or bill for each quarter hour or longer. Progent's one-minute granularity and straightforward billing model eliminate unexpectedly large invoices for speedy repairs.

If your California company needs remote help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Technical Support Services Special?
Progent's seasoned team of online consulting engineers has a wide range of world-class information technology knowledge. This enables Progent's remote service experts to deal successfully with the most complex network trouble faster than is feasible with typical independent support organizations or with the internal support resources commonly available to smaller companies. Progent has developed the tools and skills to fix technical issues economically in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have earned advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also have a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, CCDA and CCDP.

To assist businesses that run environments powered by a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote support group offers the services of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote contact with engineers who have been awarded the industry's top security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network difficulties allows service escalation, if appropriate, to specialists with sufficient background to deal with particularly intractable problems. This accelerates resolutions of emergency problems, prevents network downtime, and reduces maintenance bills.

For organizations throughout California, Progent offers immediate online contact with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for urgent help to troubleshoot technical issues that are impacting your business but are outside the comfort zone of your local IT maintenance resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-certified service team can analyze your computer environment using state-of-the-art remote troubleshooting utilities in order to deliver quick and economical evaluation and repair of critical IT problems.

Services Progent's Phone-based Consulting Specialists Can Offer Your California Company
Progent's online professionals are qualified to offer advanced support for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows solutions including:

Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network support team can assist California small businesses to maintain a comprehensive array of computer products and technologies including system architecture, email support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server options for server consolidation and streamlined administration, and transitioning from out-of-date systems to current environments powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's support experts can provide remote troubleshooting for systems powered by popular variants of the UNIX OS such as: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network consultants who are awarded this rare certification by passing strenuous testing given by Cisco. Usually CCIEs are employed by big enterprises or national Internet service providers (ISPs), and consequently their help is not conveniently available to smaller companies.

Progent is among the rare IT support providers that ensures that Cisco CCIEs are available to assist small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE by telephone so your company can benefit from immediate support for complex network issues that are disrupting your productivity but are beyond the comfort zone of your usual IT support providers. Progent's CCIE engineers can access your network via secure remote troubleshooting tools to provide rapid and cost-effective diagnosis and repair of serious system trouble. For more information on Progent's expertise in Cisco infrastructure, visit Cisco Technology Consulting Support.

Microsoft Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified remote service engineers offer computer problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can assist your company with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server application development, Microsoft Lync implementation and Microsoft Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Specialists
Progent offers you contact with qualified CISM and ISSAP security professionals who offer a variety of system protection services that can enhance the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against attacks or help you to recover promptly from an assault. Security solutions offered by Progent include: extensive security audits utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Nikto; quick recuperation from virus and worm assaults; configuring firewalls; establishing safe architectures for off-site and mobile access; securing your email system against viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. For additional information on Progent's security expertise for small and medium-size businesses, visit Progent's Professional Services for System Security.

Business Applications Services: Webinar Training, Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by offering help services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth consulting support and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and education for Microsoft business applications including Microsoft CRM, Project, MS Office Word, and Office Excel. To learn more information on Progent's expertise, custom development, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent provides several support programs for Help Desk Call Center services : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients easy access to a reliable technical support team with extensive background delivering phone support and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk a respected recognition as a significant driver of business performance, and Progent's target is to resolve and not merely document problems. For more information on Progent's Call Center outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Remote Service Tools
Progent's powerful service reporting software keeps thorough histories of all service provided to Progent's clients. Each authorized Progent staff consultant has access to the details of services delivered to every client by any staff engineer. This archive of issues and resolutions is organized as an easily searchable proprietary database that enables Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' in-house support staff that allow Progent's online consulting experts to come up with the optimal solutions promptly.