California UNIX, Linux, Sun Solaris, Mac OS X Technical Support

If your company network is in California you can have quick remote access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to resolve emergency problems that threaten your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available remotely of any nationwide support firm in the United States. Rates are reasonable, billing is by the minute, sign-up is fast, and support is unbeatable.

In case your California company is based far from more populated urban areas like Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, the availability of UNIX or CCIE-certified engineers may be problematic when you have a crisis. This can result in a drop in income for your business, upset clients, unproductive employees, and defocused executives. By utilizing Progent, you have access to a qualified engineer who can deliver expertise whenever you require it to keep your system running.

Since Progent bills for online support by the minute, your business is invoiced exclusively for support received. Progent imposes no startup fee. Many online consulting companies demand large minimum payments or bill for each fifteen minutes or more. Progent's by-the-minute granularity and simple pricing policy do away with large tabs for fast fixes.

If your California company requires remote assistance for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced team of remote support engineers possesses a broad array of in-depth information technology skills. This enables Progent's online technical support experts to resolve the most challenging network trouble faster than is feasible with typical third-party support firms or with the in-house IT resources commonly available to smaller businesses. Progent has developed the technology and skills to repair problems economically in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CISCO CCIE service specialists have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

In order to assist companies who operate networks based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online service group offers the services of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent provides online support from professionals who hold major security credentials such as CISM consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, if appropriate, to specialists with sufficient background to deal with unusually tough problems. This speeds up resolutions of serious network problems, avoids network downtime, and reduces maintenance invoices.

For businesses in the state of California, Progent allows virtually instant online access to UNIX, Linux, Solaris, Apple Mac OS X specialist for critical expertise to repair information system problems that are threatening business productivity but are outside the scope of your in-house network maintenance resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-qualified consultants can connect to your system by means of advanced remote troubleshooting technologies that allow them to perform quick and economical diagnosis and resolution of critical network problems.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your California Business
Progent network consultants are qualified to provide expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X online technical support staff can help California companies with a comprehensive assortment of computer products and technologies including system infrastructure, email solutions, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac platforms, VMware options for processor consolidation and streamlined administration, and migration from out-of-date systems to current solutions based on newer versions of UNIX, Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's support experts offer online technical help for systems powered by major versions of the UNIX operating system such as: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for offering immediate and affordable communication with Cisco CCIEs. CCIEs are sought-after networking professionals who earn this advanced certification only after intense examinations supervised by Cisco. Usually Cisco CCIEs are employed by large corporations or national Internet service providers (ISPs), and as a result their services are not easily available to smaller companies.

Progent is among the rare IT technology service organizations that makes sure that Cisco CCIEs are available to help small and mid-size organizations. In addition, Progent facilitates fast communication with a Cisco CCIE via telephone so your company can get timely assistance for complex system issues that are disrupting your productivity but are beyond the competence of your usual network support providers. Progent's CCIE consultants can connect to your environment via sophisticated on-line troubleshooting tools in order to perform fast and cost-effective diagnosis and remediation of serious network problems. To see additional information concerning Progent's services for Cisco network appliances, refer to Cisco Network Consulting Services.

Gold Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified remote support engineers can provide computer troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support professionals who can help you with a broad range of platform expertise including Windows Server 2012 R2 integration, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint 2013 design, Lync Server integration and Microsoft Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server maintenance, SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Qualified Network Security Specialists
Progent offers you contact with certified CISM, CISA and CISSP security professionals who offer a range of system protection solutions to strengthen the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac network against assaults or assist you to recover quickly from an assault. Security services offered by Progent include: extensive security analysis using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Netcat; efficient recuperation from malicious assaults; integrating firewalls; planning secure techniques for off-site and mobile connectivity; securing your messaging infrastructure from spam and DHA attacks; and implementing continual network monitoring. For additional information on Progent's security services for small and medium-size companies, refer to Progent's Professional Services for Network Security.

Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering help services and education in imaging, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team can supply professional consulting support and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft business applications such as CRM, Office Project, MS Word, and MS Office Excel. For more about Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Service and Outsourcing Alternatives
Progent offers three service offerings for Call Center services including UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely availability of an effective Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk team. Progent can act as a main Call Center for your business, serve as an escalation resource for tough technical issues, or be ready in overflow instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, selecting or programming Help Desk Call Center application software to address the particular needs of your company, or providing supplemental personnel to work remotely in conjunction with your internal Help Desk Call Center resources to deal with high-demand events like system upgrades.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Call Center staff of experienced UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts are ready to give your customers easy contact with a dependable technical support resource with years of background delivering phone support and online repair service for small and midsize business networks. Progent's focus is on earning the Help Desk Call Center a positive image as a significant driver of business success, and Progent's target is to fix and not just record problems. To read more information concerning Progent's Call Center support and outsourcing services, go to Progent's Call Center Support.

Progent's Remote Service Technologies
Progent has developed a set of optimized technologies, refined over more than a decade of field experience, focused on promoting the most advanced quality of service for providing remote engineering help and repair for small and midsize company information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity allows the experts of Progent's Technical Response Center to link to your system remotely without compromising corporate security.

Progent's advanced service database system keeps thorough records of all support provided to Progent's customers. Every authorized Progent team engineer has access to the details of services provided to each customer by any staff engineer. This history of trouble tickets and solutions is organized as a readily retrievable internal database that allows Progent's remote technical experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional extensive technical support databases as well as to vendors' in-house support personnel that allow Progent's remote service specialists to come up with the optimal solutions promptly.