If your business IT network is in California you can have quick phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to assist with critical issues affecting your network. Progent offers the services of one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any independent service organization in the United States. Rates are affordable, charges are by the minute, engagement is immediate, and service is world class.

In case your California small business is located away from larger metropolitan areas including Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often problematic during a network crash. This can result in a loss of revenue for your business, angry customers, unproductive workers, and distracted management. By utilizing Progent's remote support, you have access to a certified professional ready to deliver expertise when you have to have it to get your system running.

Since Progent charges for telephone-based service by the minute, your business owes just for services delivered. Progent imposes no startup charge. Some online consulting organizations have large minimum fees or bill for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing mechanism save you from big bills for fast fixes.

If your California company needs remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.

Why is Progent's Online Technical Support Services Special?
Progent's experienced staff of online consulting professionals possesses a wide range of world-class computer knowledge. This allows Progent's online technical support experts to resolve the most challenging technical problems faster than is possible with ordinary independent service firms or with the internal support resources commonly available to small or mid-size companies. Progent has refined the technology and skills to repair problems efficiently in a wide variety of network environments that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have been awarded major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.

In order to assist companies who operate environments based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team makes available the assistance of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent provides online contact with professionals who have been awarded a variety of security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical problems streamlines service escalation, if needed, to experts with sufficient competence to deal with particularly intractable support calls. This accelerates resolutions of serious problems, avoids network disruption, and minimizes maintenance invoices.

For companies in the state of California, Progent allows virtually instant online access to a UNIX, Linux, Solaris, Apple macOS or OS X engineer for emergency help to troubleshoot technical problems that are threatening your business but are beyond the skill set of your on-hand IT support group. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-certified service team can connect to your computer environment by means of state-of-the-art remote troubleshooting utilities that allow them to provide rapid and efficient diagnosis and remediation of critical network issues.

Services Progent's Online Support Experts Can Offer Your California Business
Progent service specialists can provide expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows technologies such as:

Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based computer support staff can assist California small businesses to maintain a large set of information products and technologies such as system architecture, email support, security expertise for networks and business processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for processor consolidation and streamlined management, and migration from older systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's service professionals can provide remote technical help for systems powered by major derivatives of UNIX including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or familiar Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who earn this advanced credential only after thorough testing given by Cisco. The vast majority of CCIEs are hired by big corporations or national Internet service providers (ISPs), and as a result their skills are not readily accessible to the general public.

Progent is one of the only IT service firms that makes sure that Cisco CCIEs are accessible to help small and medium sized businesses. In addition, Progent can provide convenient communication with a CCIE via phone so that you can get immediate assistance for urgent system issues that are impacting your productivity but are not within the experience of your ordinary network maintenance group. Progent's CCIE consultants can tie into your network by utilizing sophisticated remote troubleshooting technology to provide rapid and cost-effective diagnosis and resolution of urgent system trouble.

Cisco certified experts from Progent can assist your business to architect, setup, and maintain a converged network infrastructure that can simplify business processes, reduce expenses, and accelerate time to profitability. By offering Cisco routers experience with Cisco Catalyst switches support and Cisco Aironet wireless products integration assistance, Progent can greatly improve the business value of your connectivity environment in California. To find out additional information on Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Expertise.

Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-qualified online support experts can provide computer system troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of support engineers who can help you with a wide range of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint 2013 application development, Lync 2010 implementation and Microsoft Communications Server 2007 upgrade, Forefront TMG 2010 management and ISA Server 2006 maintenance, SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Certified System Security Professionals
Progent provides you access to accredited CISM and ISSAP security professionals who offer a range of system protection services to bolster the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist you to recover rapidly from a breach. Security solutions available from Progent include: comprehensive security evaluation using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; fast recuperation from malicious assaults; configuring firewalls; designing secure techniques for off-site and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and setting up continual network monitoring. To find out more information concerning Progent's security support for small and medium-size companies, refer to Progent's Consulting Expertise for System Security.

Business Applications Services: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac computing by offering help services and training in graphics, sound, and motion video. Progent's support professionals offer help in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply professional consulting expertise and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for popular Microsoft applications such as CRM, MS Office Project, Word, and Microsoft Excel. To read more information on Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Help Desk Support Options
Progent offers a selection of programs for Help Desk services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized networking specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers convenient communication with a reliable technical support resource with years of experience delivering phone help and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Call Center a respected image as a major contributor to company performance, and Progent's charter is to fix and not simply record problems. To read more concerning Progent's Call Center service and outsourcing, refer to Progent's Help Desk Call Center Services.

Progent's Remote Technical Support Tools
Progent has developed a set of customized tools, refined during more than a decade of field experience, focused on promoting the highest standard of efficiency for delivering remote technical help and repair for small and midsize company IT systems. Progent offers secure VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity permits the consultants of Progent's Technical Response Center to interface to your system remotely without compromising system security.

Progent's sophisticated customer support database software includes extensive records for all service provided to Progent's customers. Each active Progent team consultant has the benefit of the history of support rendered to each client by any team member. This database of issues and resolutions is structured as an easily searchable internal knowledge base that enables Progent's remote technical professionals to share their experiences with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to additional vast technical support knowledge bases and to vendors' internal technical personnel that enable Progent's remote consulting specialists to arrive at the best resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To find out how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for emergency online engineering support in California, phone 1-800-993-9400 or go to Expert Online Network Help.

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