If your business IT network is in California you now have quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to resolve emergency problems involving your IT network. Progent retains among the largest teams of UNIX and CCIE-certified support professionals available online of any independent service organization in the United States. Rates are affordable, charges are per minute, engagement is immediate, and service is unbeatable.

In case your California business is based away from larger urban areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic when you have an urgent situation. This could mean lost revenue for your company, angry clients, idle workers, and distracted executives. By utilizing Progent's online services, you have access to a qualified engineer who can provide help when you have to have it to get your computer network running.

Since Progent charges for remote help per minute, your business owes exclusively for support received. Progent requires no service activation surcharge. Some remote support companies apply substantial minimum time requirements or charge for every fifteen minutes or longer. Progent's fine granularity and straightforward pricing model save you from large invoices for speedy fixes.

If your California business requires remote help for UNIX, Linux, Sun Solaris, Mac or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Support Program Special?
Progent's seasoned staff of online consulting professionals has a wide range of world-class information technology knowledge. This allows Progent's online service specialists to deal successfully with the most challenging technical problems faster than is feasible with typical third-party service firms or with the in-house IT resources usually available to smaller businesses. Progent has developed the tools and experience to repair technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, Apple Mac, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE service specialists have been awarded major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also have a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to help companies who run environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online support group can provide the expertise of support specialists with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides phone-based support from engineers who have been awarded a variety of security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, if appropriate, to experts with sufficient background to resolve particularly intractable support calls. This accelerates remediation of urgent problems, avoids network disruption, and reduces technical support bills.

For companies anywhere in California, Progent enables immediate online contact with UNIX, Linux, Sun Solaris, Apple Mac OS X engineer for emergency assistance to troubleshoot information system problems that are damaging productivity and are not within the experience of your ordinary IT maintenance organization. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-certified service team can analyze your computer environment using the latest remote support tools that allow them to perform fast and economical analysis and resolution of serious IT problems.

Services Progent's Phone-based Support Experts Can Provide Your California Business
Progent's network engineers are qualified to provide advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft solutions including:

Online Support Services for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Mac OS X remote computer support team can assist California companies to maintain a broad array of IT products and technologies such as network architecture, email solutions, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Solaris, or Apple Mac systems, virtual server products for processor consolidation and streamlined administration, and transitioning from out-of-date applications to current environments based on updated versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's support professionals can provide remote technical help for computers based on leading variants of the UNIX operating system including: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and SGI/Irix or mainstream Linux platforms including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the network support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who earn this advanced certification only after thorough examinations given by Cisco. Usually CCIEs work for big enterprises or nationwide Internet service providers, and as a result their expertise is not conveniently accessible to smaller companies.

Progent is one of the few IT service providers that ensures that CCIEs stay available to assist small and medium sized organizations. Also, Progent offers fast contact with a CCIE via telephone so you can get timely support for urgent system problems that are disrupting your productivity but are outside the experience of your usual IT maintenance resources. Progent's CCIE engineers can access your environment by means of secure remote support technology in order to perform rapid and affordable analysis and resolution of urgent network trouble.

CCIE authorized engineers from Progent can help you to plan, configure, and service a converged business network that can simplify operations, lower expenses, and speed the path to positive ROI. By combining Cisco routers expertise with Catalyst switches support and Cisco wireless products integration help, Progent can significantly enhance the strategic value of your information network in California. To find out more information on Progent's services for Cisco infrastructure, refer to Cisco Technology Professional Expertise.

Gold Partner for Online Consulting for Windows
Progent's Microsoft-certified remote service experts offer computer repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your business the assistance of support engineers who can help your company with a broad variety of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server design, Lync Server implementation and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified Network Security Professionals
Progent offers you access to expert CISM, CISSP and ISSAP security professionals who offer a variety of security solutions to improve the resistance of your UNIX, Linux, Solaris, or Apple Mac OS X environment against internal or external threats or assist you to recuperate fast from an attack. Security solutions provided Progent include: comprehensive security evaluation using utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; fast recovery from malicious attacks; configuring firewalls; establishing safe techniques for remote and mobile access; securing your email system against spam and DHA attacks; and implementing continual proactive monitoring. To find out more information concerning Progent's security support for small and midsize businesses, see Progent's Consulting Services for System Security.

Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers in-depth engineering expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft business applications such as Microsoft CRM, MS Office Project, Word, and MS Office Excel. To find out more information on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, refer to Progent's Applications Experts Team.

Help Desk Call Center Service and Outsourcing Options
Progent offers a variety of service offerings for Help Desk Call Center assistance that include UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the immediate accessibility of a professional Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your current Helpdesk staff. Progent can act as a main Help Desk for your organization, represent an escalation resource for the most challenging network issues, or be available in those instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk application software to address the particular needs of your business, or providing temporary staff to operate online with your in-house Call Center group during demanding scenarios such as system upgrades.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft experts are ready to give your clients convenient contact with a reliable support resource with years of background in phone help and remote access repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a positive reputation as a key contributor to company productivity, and Progent's goal is to fix rather than simply record problems. To read additional information concerning Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Services.

Progent's Remote Technical Support Tools
Progent's sophisticated service reporting application includes thorough histories of all support delivered to Progent's clients. Each authorized Progent team consultant has the benefit of the details of services rendered to every client by any team member. This archive of problems and resolutions is organized as a conveniently accessible proprietary knowledge base that allows Progent's online support professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available other vast technical support databases and to manufacturers' in-house technical personnel that allow Progent's online consulting specialists to arrive at the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
To find out how you can ask a UNIX/Linux consultant or a Cisco certified CCIE for urgent online professional support in California, call 1-800-993-9400 or go to Urgent Online Computer Support.

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