For small office network systems located in the state of California, Progent's Microsoft certified technical team members can deliver remote phone help and troubleshooting to resolve your computer network issues fast and cost effectively. Progent has acquired enterprise-level expertise, advanced software tools, and support databases to diagnose and fix network problems while avoiding the cost and time delays associated with in-person service dispatches.

If your California company is located outside of the larger urban areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby computer support options may be limited in expertise, or unavailable during urgent situations. This results in a computer network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progent’s group of seasoned network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the task, but a consultant with field proven methods for applying those skills to deliver efficient network solutions.

Design and Deployment Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support to assist businesses of any size to plan, deploy, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their location or device. (Refer to Meraki switches consulting and troubleshooting services.)

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps like Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for high availability.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular accounts.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between datacenters located up to 185 miles apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can help your business to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to prove compliance with industry standards and government requirements.

High-level Project Management Consultants
For enterprise clients in need of advanced project management assistance, Progent offers the services of veteran IT professionals with years of background in IT management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist organizations to follow best practices to ensure that major projects are completed on schedule and within budget.

Google Android Phone Integration and Management
Progent's Android smartphone and tablet integration expertise have extensive experience delivering online and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their information networks so that users can be productive from anywhere. Progent has the breadth of know-how to resolve technical problems that involve numerous manufacturers and that entail a mix of older and up-to-date information technology. Progent provides affordable remote consulting to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to resolve especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network initiatives on time and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and operate Android phones securely and productively.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere consultants can provide world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver maximum availability, data security, and application mobility.

One-stop Shopping for Full-spectrum IT Support Services
Progent can be a single solution for the majority of network support requirements for small businesses. While focused on supporting solutions from Microsoft and Cisco, Progent engineers frequently install, configure, and troubleshoot solutions from leading hardware and software companies including Check Point, WatchGuard, and Symantec. Progent also offers expertise for Mac OS X and Apple IOS technology, Linux consulting, Citrix virtualization help, and Juniper Networks integration.

Upgrade Consulting for Microsoft Skype for Business
Progent's Skype for Business integrators can provide online and on-premises expertise for companies of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you design and validate a security environment for your Skype for Business solution that meets regulatory requirements.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers offer world-class online and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize companies and campus LANs to enterprise data centers and public clouds. Progent can show you how to deploy Cisco's rapidly evolving switch solutions to realize the speed, scale, resilience, virtualization, data protection and manageability needed by your business. To learn about Progent's support for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and troubleshooting services. To find out about Progent's consulting and support for Cisco's Nexus family of switches, refer to Nexus switch support. For information about Progent's support for Cisco Meraki switches, see Meraki switches integration.

Planning and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can help your business to upgrade to Aironet access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi standard, making it possible to triple the performance for your Wi-Fi LAN while expanding the coverage.

Get in Touch with a Progent Computer Consultant
To see how to access a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Support.

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