For business network systems located in the state of California, Progent's Microsoft certified professionals can deliver remote phone support and troubleshooting to fix your network problems fast and affordably. Progent has acquired enterprise-level expertise, advanced software tools, and support databases to identify and repair network problems without the expense and delays associated with onsite technical service dispatches.

If your California business is situated outside of the larger urban areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local computer network support choices may be limited in technical capability, or not available during a crisis. This results in a network that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s staff of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide efficient network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, provides health reporting, enables secure self service, and delivers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

Microsoft Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a variety of technical services to help companies of all sizes to install, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure testing environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration plans following proven methodologies. Progent's consultants also offer Windows 10 migration assistance.

Full Portfolio of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist you to perform complete security evaluations, restore operations quickly from virus attacks, configure firewalls, configure secure techniques for off-site and mobile access, install spam and virus protection and email encryption, and create a company-wide security strategy built around round-the-clock automated network monitoring.

Cisco Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally branded CallManager, functions as the core of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX solution by integrating closely with applications like Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating VoIP phones and video IP phones, reviewing dial plans, configuring SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE networking support, designing Cisco UCS server failover systems for high availability, and integration with Microsoft Exchange and Skype for Business.

Design and Deployment Support for Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki wireless access point consultants offer online and onsite support services to help businesses of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their location or computing device. (See Cisco Meraki switches consulting services.)

Microsoft SQL Server 2012 Consulting Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants as well as seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, business continuity specialists, and data security professionals to assist you to maintain your Microsoft SQL Server 2012 solution and define an efficient and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Remote Consulting for Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 is a major step forward in making IT networks more secure and fault tolerant, simpler to virtualize and administer, more expandable, and able to provide an improved environment for web publishing. Progent's Microsoft Gold-certified Windows 2008 professionals can provide advanced, cost-effective online support to help your business get the most from the improvements incorporated into Windows Server 2008 R2 by providing certified consulting, technical support, education, administration, monitoring, and security engineering expertise.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service IT support company like Progent rather than with a freelance consultant, your company is ensured fast availability of experienced experts whenever you need them. You do not have to be concerned that illness, training, vacations, or conflicting priorities with different customers will cause you to be without help during an emergency.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency technical assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 terms are available for regular accounts.

Video Conferencing and Telepresence Consulting Support
Progent can provide the support of an accredited video conferencing consultant with expertise integrating products from the leading video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your IT system. Progent also offers the expertise of network infrastructure engineers able to help businesses of all sizes to build and troubleshoot a communications network that delivers the performance, reliability, security, and expandability required to support your video conferencing/telepresence environment.

Microsoft Exchange 2013 Migration Consulting
Progent offers expert Exchange 2013 migration support services such as cost/benefit evaluation, outsourced or co-sourced project management services, site readiness preparation, cost estimates of all new software licenses and hardware required, preparing your Active Directory forest and domains to work with your Exchange Server 2013 environment, designing DAGS that deliver HA and resilience to your Exchange mailboxes, system verification at a client's location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange 2013 and older editions of Exchange, implementation of the new system, deactivating the previous system, and webinar training for client's support staff and end users.

Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange Server 2010 engineers can help you to advantages the benefits of Microsoft Exchange Server 2010 for your organization and can help you to plan and execute an affordable migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2000 that will provide fast payback by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying management, and consolidating your key communications platforms.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Read more about the complete ProSight family of value-priced outsourced network management services for small and medium-size organizations.

Cost-effective Support Solutions
Many small businesses utilize flawed metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take many times longer to complete the same task than an experienced IT professional. As an example, charging a third less per hour, but taking three times as long for the same job is not a deal. Still worse, a poorly designed or implemented IT environment that is unreliable and hard to administer or expand can cost a small business many times more than its setup price due to lost productivity. Progent's client testimonials from satisfied companies across the U.S. confirm the effectiveness of Progent's support model and the expertise of Progent's staff of IT professionals.

Contact a Progent Computer Support Expert
To learn how to access a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or visit Online Network Help.














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