For small company networks located throughout the state of California, Progent's Microsoft qualified engineers can deliver remote phone assistance and remote troubleshooting to fix your computer network issues fast and affordably. Progent has acquired top-notch skills, sophisticated tools, and support knowledge bases to diagnose and resolve network problems while avoiding the cost and time delays associated with on-site technical service dispatches.

If your California small business is located beyond the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby computer network support options may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you get not only the technical skills needed for the task, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting to assist companies of all sizes to connect their networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in hybrid network models that combine physical IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, inventories network assets, protects against company data leakage, provides network health monitoring, allows safe self service, and delivers a single control mechanism for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.

Exchange Server 2016 Upgrade Support
Progent's certified Microsoft Exchange 2016 Server consultants can assist you in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a range of network consulting services to help companies of all sizes to support, administer, and troubleshoot environments that include workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.

Desktop Support Services
Progent can deliver a broad array of cost-effective services to help your company to deploy, integrate, repair, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 migration support, Windows 8.1 integration expertise, Windows 7 technical support, MS Office and Office 365 integration, and 64-bit processing upgrades.

Eliminate Reliance on Freelance Consultants
By developing a partnership with a full-service computer support organization such as Progent as opposed to a freelance consultant, your company is assured fast access to experienced experts whenever you require them. You do not have to worry that illness, classes, vacations, or conflicting jobs with other clients will cause you to be without support during an emergency.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small organization's servers in an environment that gives the highest level of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud hosting and management options are based on proven virtualization technologies that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, system support, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence. Learn more about Progent's ProSight family of managed IT services for small and mid-size organizations.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a repeatable runbook for restoring services quickly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Collaborative Approach to Support and Technical Issue Escalation
Computer networks have grown ever more sophisticated. In addition, most small business networks integrate software and hardware from many different vendors. This makes computer integration and maintenance increasingly challenging. It is unfeasible for even the most experienced individual to have deep familiarity in all facets of information technology, or broad practical experience in the enormous range of brands, models, and revisions that small companies include in their IT networks. Progent follows a team approach to network consulting and relies on subject matter experts to bring in-depth knowledge when necessary to fix complex problems efficiently, at the lowest cost to your company.

Deployment Support for Microsoft Lync 2013
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and protected communications environment that permits a BYOD computing style with instant messaging, presence, web meetings with application sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and mobile devices. Progent's certified Lync 2013 experts can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your IT team and end users. Progent has in-depth expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also help your organization to design and carry out an efficient upgrade to Skype for Business.

Upgrade Consulting for Skype for Business
Progent's Microsoft Skype for Business experts offer remote and on-premises expertise for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC. Progent's certified data security consultants can help you design and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.

Microsoft Exchange 2010 Server Migration Support
Progent's Microsoft-certified Exchange 2010 engineers can assist your organization to manage and debug your current Exchange 2010 environment or give you access to the assistance of certified Microsoft Exchange 2016 professionals and Office 365 Exchange Online consultants to help you determine the benefits of upgrading to a modern version of Microsoft Exchange that delivers quick ROI by improving your productivity, lowering the cost of equipment and support, simplifying administration, and consolidating your vital communications platforms.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers offer advanced online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small companies and campus LANs to giant data centers and public clouds. Progent can help you to implement Cisco's continually evolving switch solutions to achieve the throughput, expandability, availability, virtualization support, data protection and manageability demanded by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and troubleshooting services. To find out about Progent's consulting services for Cisco's Nexus Series of switches, refer to Cisco Nexus switch consulting and troubleshooting services. To learn about Progent's support for Cisco Meraki switches, see Cisco Meraki switches consulting services.

Contact a Progent Computer Support Expert
To find out how you can contact a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Help.

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