For business network systems located throughout the state of California, Progent's Microsoft qualified technical experts can provide remote phone help and troubleshooting to solve your computer system problems fast and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support databases to identify and resolve computer network problems without the high cost and time delays associated with in-person service visits.

If your California small business is located outside of the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local computer support choices may be limited in technical expertise, or not available during an emergency. This can result in a network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a varied range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with proven methods for applying those skills to deliver efficient network solutions.

Project Server Integration
Progent's Microsoft Project Server and Project Online consultants can provide comprehensive remote and onsite support for Project Server as well as for all Microsoft platforms that work in conjunction with Microsoft Project Server. Services provided by Progent include Project Professional and Project Web App planning and support, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to assist you to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so they can use Microsoft Project Server to collaborate safely and efficiently. Progent's network security experts can assist your IT team to define and enforce security workflows that safeguard important project data without disrupting the efficient exchange of legitimate data.

PC Desktop Consulting and Support Services
Progent's desktop support engineers can help you to set up workstations, laptops, or handheld communicators individually or help your business to design and carry out a company-wide migration to a current edition of an operating system or a new release of an important desktop program. Progent's Microsoft-certified PC specialists can configure programs from Microsoft's Office suite of end-user products or Microsoft Dynamics accounting and customer relationship programs on your client PCs so they interact productively with other Microsoft applications, software from popular vendors, SQL databases, and key services throughout your network. For example, Progent can configure Microsoft Outlook on a workstation or notebook to match both the usage profile of your employee and the protection requirements of your company. Progent can in addition offer remote and on-site technical support for desktops.

Network Support for Local Governments and School Districts
Progent has a long background delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced online IT consulting and has delivered IT solutions to clients in every state. Progent's online network support for local governments eliminates travel costs and solves problems faster than onsite service calls.

Amazon AWS Cloud Integration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants offer affordable remote consulting to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers occasional support or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS cloud platform.

Remote Consulting for Windows Server 2008 R2
Windows Server 2008 R2 represents an important advance in making IT networks more protected and available, simpler to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent's Microsoft Gold-certified Windows 2008 engineers can provide expert, cost-effective remote support to help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 R2 by delivering consulting, technical support, training, administration, network monitoring, and security expertise.

Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the common remote Cisco router consulting services offered by Progent are setting up hostname, IP addressing, routing tables, T1, security logon banner and user accounts; configuring iBGP, aggregation, static to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; installing current IOS image; setting up and confirming failover; resolving VPN tunnel issues; making a network diagram and documenting configuration; plus policy and business recovery planning.

Planning and Support Expertise for System Center 2012 Operations Manager
Progent's Microsoft certified Microsoft SCOM 2012 consultants have over 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM solutions and offer companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and tune SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate serious issues uncovered by SCOM 2012.

Progent's Consulting and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.

Cisco IOS Upgrade Support
If your network incorporates Cisco appliances, you could be running an old release of IOS, the operating system used in virtually all Cisco router and the latest switches from Cisco. Cisco often offers upgrades to IOS to fix bugs, shore up security gaps, or improve features. Unfortunately, updating Cisco IOS and other Cisco operating systems can be a challenge, depending upon your Cisco equipment and your system environment. As an example, there could be limited internal Flash storage that might cause a new OS release to execute improperly. Progent's Cisco CCIE-certified network engineers can provide a broad array of services associated with upgrading Cisco IOS software or other Cisco OS such as CatOS or CallManager. Progent's consultants can run audits of your Cisco software, propose appropriate upgrades, prepare Cisco appliances, transfer software images, configure and verify your Cisco software, optimize throughput, troubleshoot issues, and train your IT staff how to take advantage of any significant new capabilities.

Planning and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can help your business to upgrade to Aironet access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi specification, enabling you to get three times the performance for your Wi-Fi LAN while extending the signal coverage.

Migration Support services for Windows 10
Progent's Microsoft-certified Windows 10 migration experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 offered by Progent's experts include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and users, and ongoing Call Center support services.

Talk to a Progent Network Support Expert
To see how to contact a Progent computer consultant for online or on-premises support in , phone 1-800-993-9400 or go to Online Computer Support.

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