System Security and Virus and Spam Defense For Small and Midsize Company IS Systems: Check Point Software Support Expertise
Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall utilities and hardware based on Check Point Software's security platform to provide an affordable and efficient security solution for your business network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point NGX VPN with protection solutions from other vendors and provide a single source for on-going network support, administration, education, and consulting expertise.
With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to gain all the benefits of bringing smart traffic control into their networks. Cisco's Catalyst switch product line makes it possible to enable features that make your IT network sufficiently robust to handle time-critical needs, expandable to facilitate growth, secure enough to guard restricted information, and designed for differentiating and controlling all traffic to streamline system performance. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Cisco switches appropriate for your company. In addition, Progent's CISM and CISA certified security specialists can show you how to create a comprehensive protection plan and set up Cisco Catalyst switches so they powerfully support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
The Cisco Unified Wireless Network infrastructure delivers affordable wireless networks for productive mobility. Cisco's technology supports the identical degree of security, scalability, and manageability for untethered LANs that organizations expect in their wired LANs. This includes built-in enterprise-class security that detects, prevents, and self-corrects in response to known and unknown security attacks. It includes integrated mobility services such as voice services, position services, visitor connectivity, and enhanced protection. Cisco technology has the flexibility and scalability to meet the needs of IT systems of all sizes, from small businesses to large-scale enterprises, for wireless campus deployments or branch offices. Cisco's Unified Wireless Network architecture allows organizations to take advantage of the wireless infrastructure to improve business processes and enhance productivity through a mobile workforce. Cisco's wireless product families reduce across-the-board operational costs and streamlines LAN deployment, support, and management. Cisco wireless devices that Progent supports include Cisco's Aironet 1000 access points, Cisco 1500 Series mesh access points, Cisco Aironet 1400 Series access points/bridges, the Cisco WLCM Routers, and the Cisco 2106 Series Wireless LAN Controller.
The Help Desk service model adopted by Progent's Technical Response Center gives small and midsize companies an dependable alternative to dependence on freelance consultants by offering broad technical knowledge shared by multiple engineering teams, 24x7 availability of urgent assistance, fast escalation to appropriate experts for handling the most difficult problems, support consistency and dependability, prompt follow-up overseen by veteran IT service administrators, a selection of easy-to-use techniques for requesting service jobs, plus a high level of process transparency made possible by ticket updates and accessible via a web-based portal.
Progent is a leading innovator in cost-effectively delivering world-class IT help to small companies. Progent's success in handling the IT service requirements of the historically underserved small company market is the cumulative outcome of major technical and process breakthroughs that have removed much of the traditional costs out of managing network support, added unmatched technical skill into the IT service system, and dramatically accelerated the repair cycle.
If your office computer system combines Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's Solaris and Microsoft Windows integration assistance offerings feature network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and repair, on-site technical support, and help desk support.
Network monitoring typically entails tracking a network’s resource usage in order to identify data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's network support consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals provide small businesses and programmers help with administering and servicing UNIX and Linux networks that work with Windows-based technology.
Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security designs for information systems with many sites, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and implement a configuration of ISA Server 2004 that meets your IT protection needs without limiting your productivity.
If your business has a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-qualified consultants can help your entire enterprise in a wide array of security topics such as security management practices, security architecture and models, access management systems and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISA and CISM define the core competencies and international standards of knowledge that information security professionals are required to possess. These accreditations offer IT management the confidence that those who have achieved their CISM or CISSP qualification have demonstrated the background and theory to offer effective security management and engineering help.
If your company is developing UNIX or Linux software in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your field of strategic know-how without the continual distraction of managing your business network. Through the use of automated network monitoring and by delivering remote and in-person assistance as your company needs it, Progent represents an affordable solution for managing an IT network that features high availability, protection, and performance. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and in-personsupport and troubleshooting, proactive network monitoring services, and help desk support.
Progent's Symantec experts can help you support earlier releases of Symantec Firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or help you migrate to newer technology from Symantec or other vendors. Progent can also help you create and implement a comprehensive security plan that can incorporate Firewall/VPN appliances and utilities, managed security and virus protection services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single source for on-going technical support, administration, education, and security expertise.
Progent's pricing policy is to bill for online support and on-site visits per minute. Consequently, you are invoiced just for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in areas where Progent offers in-person support, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation fee and asks no retainer. Many support organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you won't be tempted to permit less critical problems to fester.
Progent has developed a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local service organizations who provide minimal documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service reports sent by each staff member to every client. The discipline of documenting and archiving support records results in more effective service and avoids a variety of typical problems such as when a service client is virtually held hostage to a consultant who refuses to let go of vital service information.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
If your business network combines Linux technology platforms with Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your OS platforms to run side by side for simple management, seamless information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux and Windows coexistence support services feature network architecture configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and help desk support.
