Progent's organizational structure is optimized to make the best network support skills accessible on short notice and for a reasonable cost. Progent is a leader in the IT consulting arena for the ability to offer convenient, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who earn this rare certification by passing strenuous examination by Cisco.

CCIE is the premier recognition for networking engineers, and indicates an individual's technical knowledge at the master level. Individuals who succeed in the two mandatory tests, one written and the other in a lab setting, receive a CCIE certificate from Cisco. Becoming a CCIE typically requires a minimum of three years of practical experience designing, implementing, managing, and troubleshooting complex Cisco networks. Qualifying for a CCIE certificate also requires experience with Cisco hardware and network software, broad understanding of Local and Wide Area Network technologies, and an in-depth familiarity with the network protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most advanced IT certification by CertMag.

The Skills of a Cisco CCIE Consultant
CCIE certification identifies consultants with the knowledge and background to succeed in the most difficult assignments in their field. The CCIE exams administered by Cisco are continually revised to evolve with the industry, focusing on contemporary environments and real-world applications. The CCIE certification is active for two years, and to renew it holders need to pass a Cisco renewal exam. This guarantees that CCIEs do not become stale or overly specialized in order that they can provide the most advanced solutions to the widest range of challenges involving the most recent networking technology.

CCIEs are a highly-select group of consultants. Below 3% of all Cisco accredited individuals make it to the CCIE level, a small minority of IT professionals worldwide. In early 2007, only about 4,500 Cisco Certified Internetwork Experts were located in the United States. Progent offers the services of around a dozen CCIE-certified engineers on its remote and on-site IT support group, which represents an exceptionally large number for a publicly accessible network support company.

CCIEs can resolve the most challenging problems surrounding network design, integration, management, protection, and troubleshooting. CCIEs work on a privileged basis with Cisco's internal support staff in identifying problems with IOS Software network administration utilities and coming up with workarounds or obtaining software updates to fix problems. CCIEs represent an exceptional value since their deep experience enables them to solve the most intractable problems rapidly. In many instances, less qualified engineers can struggle with the same problems for hours or days.

Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple leading technical credentials such as Microsoft MCSE, and a major network security certification such as CISSP or CISA. This allows Progent to provide comprehensive solutions that address a broad array of IT products without incurring needless expenses and time penalties orchestrating too many specialists.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and so their skills are not easily available to small businesses. Progent is among the few support organizations that makes CCIEs accessible to assist small and medium sized businesses. Also, Progent offers quick access to a CCIE by telephone so that you can receive timely support for urgent network issues that are hurting business efficiency but are beyond the experience of your ordinary IT support personnel. Progent's CCIE support experts can tie into your network via state-of-the-art remote troubleshooting technology in order to provide quick and affordable analysis and repair of critical network trouble. To learn how to contact a Progent CCIE for immediate assistance with your IT infrastructure, visit Progent's Urgent Support.

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