CCIE Certified EngineersProgent's organizational structure is designed to make the best IT skills available quickly and economically. Progent is unmatched in the network support industry for the ability to offer easy, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who qualify for this rare certification only after intense examination by Cisco.

CCIE is the most advanced recognition for network professionals, and indicates an individual's networking knowledge at the master level. Individuals who succeed in both of the required tests, one written and one in a lab environment, are awarded a CCIE certificate from Cisco. CCIE certification usually requires a minimum of three years of real-world experience architecting, implementing, managing, and repairing large-scale Cisco environments. Earning a CCIE credential also demands a familiarity with Cisco devices and Cisco networking solutions, broad understanding of Local and Wide Area Network technologies, and an in-depth understanding of the protocols associated with routers, switches, bridges, and firewalls. The elite CCIE credential has been recognized as the most advanced IT certification by CertMag.

The Capabilities of a CCIE Consultant
The CCIE certification recognizes engineers with the knowledge and background to succeed in the most challenging assignments in networking. The CCIE tests given by Cisco are continually updated to evolve with the state of the art, focusing on current technologies and practical problems. The CCIE certification is active for two years, and to keep it current engineers have to take a Cisco renewal test. This ensures that CCIEs don't become stale or too focused so that they can offer the latest solutions to the widest array of challenges involving the most current networking technology.

CCIEs are a select group of consultants. Less than 3% of all Cisco accredited individuals achieve the CCIE certification, a tiny minority of IT professionals worldwide. By 2010, about 5,000 CCIEs were estimated to be in the United States. Progent offers the skills of about a dozen CCIE-certified engineers on its phone-support and on-site network support group, which represents an extraordinarily large number for an independent small business IT support organization.

CCIEs can resolve even the most difficult problems involving network design, integration, administration, protection, and repair. CCIEs work on a privileged basis with Cisco's internal engineers in identifying anomalies with IOS Software network management tools and coming up with alternate approaches or obtaining software updates to resolve problems. CCIEs represent an excellent value because their deep expertise allows them to resolve complex problems rapidly. In common cases, less seasoned engineers can spend many hours or days struggling with a problem that an experienced CCIE can solve in minutes.

Most Progent CCIEs are not only experienced with Cisco products, but have a variety of advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or CISM. This permits Progent to offer end-to-end solutions that address a broad range of IT products without incurring extra expenses and delays orchestrating multiple consultants.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide ISPs, and so their skills are not easily available to small businesses. Progent is among the rare service organizations that makes CCIEs accessible to support small and mid-size businesses. In addition, Progent can provide quick access to a CCIE-certified consultant by phone so that you can receive timely support for urgent network problems that are hurting business efficiency but are outside the experience of your local IT support providers. Progent's CCIE support experts can tie into your network using state-of-the-art remote troubleshooting tools in order to provide quick and affordable diagnosis and remediation of critical system problems. To learn how to get in touch with a Progent CCIE for timely assistance with your network, go to Progent's Online Support Services.

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To get in touch with Progent about professional support for Cisco technology, phone 1-800-993-9400 or visit Contact Progent.

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