Progent's operational structure is designed to make the best information technology talent accessible on short notice and affordably. Progent is unmatched in the network support arena for the ability to provide convenient, quick, and cost-effective access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who qualify for this rare certification by passing intense testing by Cisco.

CCIE is the top certification for network consultants, and indicates a person's technical skills at the master level. Candidates who pass the two mandatory tests, one written and the other in a hands-on lab environment, are awarded a CCIE credential from Cisco Systems. CCIE certification typically requires at least three years of real-world seasoning architecting, implementing, operating, and troubleshooting complex Cisco networks. Qualifying for a CCIE credential also demands a familiarity with Cisco devices and network software, broad knowledge of Local Area Network and Wide Area Network mechanisms, and a detailed familiarity with the network protocols used on routers, switches, bridges, and firewalls. The elite CCIE credential has been voted the most advanced information technology credential by CertMag.

The Capabilities of a CCIE Consultant
Cisco's CCIE certification identifies experts with the skills and experience to handle the most difficult assignments in their field. The CCIE exams administered by Cisco are continually revised to evolve along with network technology, concentrating on current environments and real-world problems. The CCIE credential is active for two years, and to keep it current holders need to pass a Cisco renewal test. This guarantees that CCIEs don't become out of date or too specialized in order that they can offer the most advanced solutions to the widest array of problems involving the most recent networking technology.

CCIEs are an elite class of consultants. Below 3% of all Cisco accredited individuals qualify for the CCIE certification, a small minority of IT workers worldwide. In April of 2007, only about 4,500 CCIEs were located in the US. Progent retains the skills of about 12 CCIEs on its remote and on-site IT consulting group, which represents an extraordinarily high number for a publicly accessible small business IT support organization.

CCIEs can resolve the most complex problems associated with network design, integration, management, security, and troubleshooting. CCIEs work with the highest priority with Cisco's in-house engineers in identifying anomalies with IOS Software network management tools and developing workarounds or obtaining software patches to correct problems. CCIEs represent an excellent value since their deep expertise enables them to resolve the most complex problems quickly. In many cases, less seasoned engineers can struggle with the same problems for hours or even days.

The majority of Progent CCIEs are not only experienced with Cisco products, but have multiple advanced technical credentials including Microsoft MCSE, and a major network protection credential such as CISSP or CISA. This permits Progent to provide comprehensive services that address a broad array of IT products without requiring extra expenses and delays orchestrating multiple specialists.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national ISPs, and so their skills are not easily available to small businesses. Progent is among the rare support providers that makes CCIEs accessible to support small and medium sized businesses. Also, Progent can provide fast contact with a CCIE by telephone so that you can get timely support for complex network issues that are impacting worker productivity but are outside the scope of your ordinary IT support resources. Progent's CCIE consultants can tie into your network using the latest remote support tools in order to provide fast and economical diagnosis and repair of urgent network problems. To learn how to talk to a Progent CCIE for timely assistance with your network, go to Urgent Support.

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