Progent's organizational structure is designed to make the best IT talent accessible on short notice and for a reasonable cost. Progent is unmatched in the IT consulting arena for being able to provide easy, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking professionals who earn this prestigious certification only after strenuous examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the premier recognition for networking engineers, and indicates an individual's networking skills at the master level. Individuals who succeed in both of the required tests, one written and one in a lab setting, are awarded a CCIE certificate from Cisco. CCIE certification typically takes at least three years of practical seasoning architecting, implementing, managing, and troubleshooting large-scale Cisco networks. Qualifying for a CCIE certificate also requires a familiarity with Cisco devices and network solutions, extensive understanding of LAN/WAN technologies, and a detailed familiarity with the network protocols used on appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most technically advanced information technology certification by CertMag.

The Capabilities of a Cisco CCIE Engineer
Cisco's CCIE credential recognizes engineers with the skills and background to succeed in the most challenging tasks in networking. The CCIE exams given by Cisco are regularly updated to grow with the industry, concentrating on current environments and real-world applications. The CCIE credential is active for two years, and to renew it engineers must pass a Cisco renewal test. This guarantees that CCIEs don't get stale or too focused so that they can offer the latest solutions to the widest range of challenges associated with the most recent networking technology.

CCIEs are a highly-select group of consultants. Below 3% of all Cisco accredited individuals achieve the CCIE certification, a small fraction of information technology workers in the industry. In early 2007, only about 4,500 CCIEs were located in the US. Progent offers the skills of about 12 CCIE-certified engineers on its phone-support and on-site IT support group, which represents an exceptionally large number for an independent network service firm.

CCIEs can handle even the most complex problems surrounding network design, integration, administration, security, and troubleshooting. CCIEs work closely with Cisco's internal support staff in identifying anomalies with IOS Software network management tools and developing workarounds or obtaining software patches to resolve problems. CCIEs represent an excellent value since their deep experience enables them to fix the most complex problems quickly. In many cases, less seasoned engineers can wrestle with identical tasks for hours or even days.

The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but have multiple advanced technical certifications such as Microsoft MCSE, and an important network protection credential such as CISA or CISM. This allows Progent to provide end-to-end solutions that address a wide array of technologies without requiring extra expenses and time penalties orchestrating multiple consultants.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide ISPs, and so their skills are not readily available to the general public. Progent is among the rare service organizations that makes CCIEs available to assist small and medium sized businesses. In addition, Progent offers quick access to a CCIE by telephone so that you can get timely support for urgent network issues that are impacting worker productivity but are outside the scope of your local IT support personnel. Progent's CCIE support experts can connect to your environment by means of state-of-the-art on-line troubleshooting tools in order to perform fast and affordable analysis and remediation of urgent system trouble. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to Progent's Urgent Support.

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