CCIE Consulting and Support ServicesProgent's organization is geared towards making the best information technology skills available on short notice and for a reasonable cost. Progent is a leader in the IT consulting arena for the ability to offer convenient, quick, and budget-friendly access to Cisco CCIEs. CCIEs are elite network professionals who earn this prestigious certification only after intense examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced certification for networking engineers, and indicates an individual's networking skills at the expert level. Candidates who succeed in the two mandatory exams, one written and the other in a lab setting, are awarded a CCIE credential from Cisco. CCIE certification typically requires a minimum of three years of practical seasoning architecting, implementing, operating, and troubleshooting complex Cisco networks. Qualifying for a CCIE certificate also demands a familiarity with Cisco hardware and Cisco networking solutions, extensive understanding of LAN and WAN technologies, and a detailed understanding of the network protocols used on appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been voted the most advanced IT certification by CertMag.

The Skills of a Cisco CCIE Engineer
CCIE certification identifies engineers with the knowledge and experience to handle the most challenging assignments in networking. The CCIE tests given by Cisco are regularly revised to evolve along with network technology, concentrating on contemporary technologies and practical problems. The CCIE certification is valid for two years, and to keep it current holders have to pass a Cisco recertification test. This ensures that CCIE engineers do not get out of date or overly specialized so that they can provide the latest solutions to a broad array of challenges associated with the most advanced network and security technology.

CCIEs are a select group of engineers. Below 3% of all Cisco accredited individuals achieve the CCIE certification, a tiny minority of IT professionals in the industry. In 2010, about 5,000 CCIEs were estimated to be in the United States. Progent offers the services of around 12 CCIEs on its phone-support and on-site IT support group, which is an exceptionally high number for a publicly accessible computer support firm.

CCIEs can resolve the most difficult issues encountered in network design, deployment, administration, security, and repair. CCIEs operate on a privileged basis with Cisco's in-house support staff in identifying anomalies with Cisco IOS Software network management utilities and coming up with alternate approaches or obtaining software patches to correct problems. CCIEs represent an exceptional value because their deep expertise allows them to solve complex problems rapidly. In common cases, less qualified consultants can spend many hours or days struggling with a problem that a certified CCIE can solve in a few minutes.

Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major network protection certification such as CISSP or CISA. This allows Progent to offer comprehensive services that address a broad range of IT products without incurring extra costs and interruptions managing too many specialists.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national Internet providers, and so their help is not readily accessible to the general public. Progent is one of the few service organizations that makes CCIEs accessible to help small and mid-size businesses. In addition, Progent can provide quick access to a CCIE-certified consultant online so that you can receive immediate help for complex network problems that are hurting business productivity but are outside the scope of your ordinary IT support personnel. Progent's CCIE consultants can tie into your network by means of the latest remote troubleshooting tools in order to provide quick and affordable analysis and remediation of critical system problems. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's Remote Support.

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If you wish to ask Progent about engineering support for Cisco products, phone 1-800-993-9400 or see Contact Progent.

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