Progent's operational structure is designed to make the best IT skills available on short notice and for a reasonable cost. Progent is unmatched in the IT consulting industry for being able to provide easy, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who qualify for this prestigious certification only after strenuous testing by Cisco.

CCIE is the top recognition for network engineers, and certifies an individual's technical knowledge at the expert level. Candidates who succeed in both of the required tests, one written and one in a hands-on lab setting, receive a CCIE credential from Cisco Systems. CCIE certification usually requires at least three years of real-world seasoning designing, deploying, operating, and troubleshooting complex Cisco networks. Earning a CCIE credential also demands experience with Cisco devices and Cisco networking software, extensive understanding of LAN and WAN mechanisms, and an in-depth understanding of the network protocols used on routers, switches, bridges, and firewalls. The elite CCIE certification has been voted the most advanced IT credential by CertMag.

The Skills of a CCIE Engineer
Cisco's CCIE credential identifies experts with the skills and experience to handle the most challenging tasks in their field. The CCIE tests given by Cisco are regularly revised to evolve along with the state of the art, focusing on current environments and real-world problems. The CCIE credential is active for two years, and to keep it current engineers must take a Cisco renewal test. This guarantees that CCIE engineers do not become stale or too specialized in order that they can offer the most advanced solutions to a broad array of problems associated with the most current networking technology.

CCIEs are a highly-select class of consultants. Below 3% of all Cisco qualified professionals qualify for the CCIE certification, a tiny minority of information technology professionals worldwide. In early 2007, 4,449 CCIEs were located in the United States. Progent offers the services of around a dozen CCIEs on its remote and on-site IT support team, which represents an extraordinarily large number for an independent network service organization.

CCIEs can resolve the most challenging problems encountered in network design, deployment, administration, security, and troubleshooting. CCIEs operate closely with Cisco's in-house engineers in identifying anomalies with IOS Software network administration tools and coming up with alternate approaches or installing software patches to fix problems. CCIEs represent an exceptional value because their depth of expertise allows them to fix the most intractable problems rapidly. In common instances, less seasoned consultants can struggle with the same tasks for hours or days.

Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important network security credential such as CISSP or CISM. This permits Progent to provide complete services that incorporate a wide array of technologies without incurring needless costs and time penalties managing too many consultants.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national ISPs, and so their help is not readily available to small businesses. Progent is among the few service organizations that makes CCIEs accessible to help small and medium sized businesses. In addition, Progent offers fast contact with a CCIE by phone so that you can get timely support for urgent network issues that are hurting worker efficiency but are outside the scope of your local IT maintenance resources. Progent's CCIE support experts can connect to your environment via secure on-line troubleshooting technology in order to provide quick and economical diagnosis and remediation of critical system trouble. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's Urgent Support.

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