CCIE ExpertiseProgent's operational structure is designed to make the best network support talent available quickly and affordably. Progent is a leader in the network support arena for the ability to offer easy, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network professionals who earn this prestigious certification only after intense examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced recognition for networking engineers, and indicates a person's networking skills at the expert level. Candidates who succeed in the two required tests, one written and one in a hands-on lab environment, are awarded a CCIE credential from Cisco. CCIE certification typically takes at least three years of real-world seasoning designing, deploying, managing, and repairing complex Cisco environments. Earning a CCIE certificate also demands experience with Cisco hardware and network solutions, extensive understanding of Local Area Network and Wide Area Network technologies, and an in-depth familiarity with the protocols associated with routers, switches, bridges, and firewalls. The prestigious CCIE credential has been voted the most technically advanced information technology certification by CertMag.

The Skills of a CCIE Engineer
The CCIE credential recognizes engineers with the skills and experience to handle the most challenging assignments in their field. The CCIE tests given by Cisco are regularly updated to evolve with network technology, focusing on contemporary environments and practical problems. The CCIE credential is active for two years, and to keep it current engineers have to pass a Cisco recertification test. This ensures that CCIEs do not become out of date or too focused in order that they can provide the most advanced approaches to a broad array of challenges associated with the most current network and security products and technology.

CCIEs are a highly-select class of engineers. Less than 3% of all Cisco accredited professionals qualify for the CCIE credential, a small minority of IT professionals worldwide. In 2010, approximately 5,000 CCIEs were registered in the US. Progent retains the skills of about 12 CCIE-certified engineers on its remote and on-site IT consulting team, which is an exceptionally large number for a publicly accessible computer support organization.

CCIEs can resolve the most complex issues encountered in network design, integration, administration, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's internal engineers in isolating anomalies with Cisco IOS Software network administration utilities and coming up with alternate approaches or obtaining software patches to fix problems. CCIEs represent an excellent value since their deep experience allows them to fix seemingly intractable problems rapidly. In many instances, less seasoned consultants can burn up hours or days struggling with a problem that an experienced CCIE can solve in a few minutes.

Most Progent CCIEs are not only experienced with Cisco technologies, but also have multiple advanced technical credentials such as Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISM. This allows Progent to provide complete services that address a broad array of technologies without incurring extra expenses and delays managing multiple specialists.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and so their services are not easily accessible to the general public. Progent is among the rare service providers that makes CCIEs accessible to support small and mid-size companies. Also, Progent offers fast access to a CCIE online so that you can receive immediate support for urgent network problems that are impacting worker productivity but are outside the experience of your local IT maintenance resources. Progent's CCIE consultants can tie into your environment by means of sophisticated on-line troubleshooting technology in order to provide quick and economical diagnosis and repair of critical system problems. To find out how to contact a Progent CCIE for timely help with your IT infrastructure, visit Progent's Online Support.

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To ask Progent about engineering expertise for Cisco technology, call 1-800-993-9400 or refer to Contact Progent.

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