CCIE SupportProgent's organization is optimized to make top information technology skills accessible on short notice and economically. Progent is a leader in the IT consulting industry for the ability to offer easy, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who qualify for this rare certification only after intense testing by Cisco.

CCIE is the top certification for network consultants, and certifies an individual's technical knowledge at the master level. Candidates who succeed in both of the mandatory exams, one written and one in a lab environment, receive a CCIE credential from Cisco. Becoming a CCIE typically takes a minimum of three years of practical seasoning architecting, implementing, managing, and repairing sophisticated Cisco networks. Qualifying for a CCIE credential also requires experience with Cisco devices and network software, extensive understanding of LAN and WAN mechanisms, and a detailed understanding of the network protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most advanced information technology certification by CertMag.

The Skills of a CCIE Engineer
CCIE credential identifies experts with the skills and experience to handle the most difficult tasks in networking. The CCIE tests given by Cisco are continually updated to evolve with the industry, concentrating on current environments and real-world applications. The CCIE certification is active for two years, and to renew it engineers have to pass a Cisco renewal test. This guarantees that CCIEs don't get stale or too specialized so that they can provide the most advanced solutions to the widest range of challenges involving the most current connectivity products and technology.

CCIEs are an elite group of engineers. Below 3% of all Cisco qualified professionals achieve the CCIE credential, a tiny fraction of information technology workers in the industry. By 2010, approximately 5,000 CCIEs were located in the US. Progent offers the skills of about a dozen CCIEs on its remote and on-site IT support team, which represents an extraordinarily large number for an independent network service firm.

CCIEs can resolve even the most complex problems associated with network planning, deployment, administration, protection, and repair. CCIEs operate with the highest priority with Cisco's in-house engineers in isolating anomalies with Cisco IOS Software network management utilities and developing alternate approaches or installing software patches to resolve problems. CCIEs are an excellent value because their depth of expertise allows them to solve complex problems rapidly. In many instances, less seasoned consultants can spend many hours or even days wrestling with a problem that an experienced CCIE can resolve in just a few minutes.

The majority of Progent CCIEs are not only experienced with Cisco technologies, but have multiple advanced industry credentials such as Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISSP or CISM. This permits Progent to provide complete services that address a broad range of technologies without incurring extra expenses and delays managing multiple consultants.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their skills are not easily available to the general public. Progent is among the few service providers that makes CCIEs accessible to help small and medium sized companies. In addition, Progent can provide quick contact with a CCIE online so that you can receive immediate help for complex network problems that are impacting worker efficiency but are beyond the scope of your ordinary IT support personnel. Progent's CCIE support experts can tie into your network using sophisticated on-line troubleshooting tools in order to provide quick and affordable diagnosis and remediation of urgent system trouble. To find out how to talk to a Progent CCIE for timely assistance with your network, go to Progent's Online Support Services.

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To ask Progent about professional support for Cisco networking, phone 1-800-993-9400 or go to Contact Progent.

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