CCIE Certified SupportProgent's operational structure is optimized to make top network support skills accessible quickly and for a reasonable cost. Progent is unmatched in the network support industry for being able to offer easy, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who qualify for this prestigious certification by passing intense examination by Cisco.

CCIE is the top recognition for network consultants, and indicates a person's networking knowledge at the master level. Individuals who pass both of the mandatory tests, one written and the other in a lab setting, receive a CCIE credential from Cisco. Becoming a CCIE usually takes at least three years of real-world seasoning designing, deploying, managing, and troubleshooting large-scale Cisco environments. Qualifying for a CCIE credential also requires a familiarity with Cisco hardware and network solutions, extensive knowledge of LAN/WAN technologies, and a detailed familiarity with the network protocols associated with routers, switches, bridges, and firewalls. The elite CCIE certification has been voted the most technically advanced IT credential by CertMag.

The Capabilities of a CCIE Consultant
The CCIE certification recognizes consultants with the knowledge and background to succeed in the most difficult tasks in networking. The CCIE tests given by Cisco are continually updated to evolve with the state of the art, concentrating on current technologies and practical applications. The CCIE credential is active for two years, and to keep it current consultants need to take a Cisco recertification exam. This ensures that CCIEs do not get out of date or too specialized in order that they can offer the latest solutions to the widest range of challenges associated with the most recent networking technology.

CCIEs are an elite group of consultants. Less than 3% of all Cisco accredited professionals make it to the CCIE certification, a tiny fraction of information technology professionals in the industry. In 2010, approximately 5,000 CCIEs were registered in the US. Progent offers the services of about a dozen CCIE-certified engineers on its phone-support and on-site network support group, which is an exceptionally high number for a publicly accessible small business IT service firm.

CCIEs can resolve the most complex problems associated with network design, integration, administration, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's in-house support staff in identifying problems with IOS Software network management tools and coming up with workarounds or obtaining software updates to fix problems. CCIEs represent an exceptional value since their depth of experience allows them to solve seemingly intractable problems quickly. In many instances, less qualified consultants can burn up hours or even days wrestling with a task that an experienced CCIE can solve in just a few minutes.

Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of advanced technical certifications such as Microsoft MCSE, and a major network security certification such as CISSP or CISM. This permits Progent to offer complete solutions that incorporate a broad range of technologies without incurring needless expenses and interruptions orchestrating multiple specialists.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or national ISPs, and so their services are not readily available to the general public. Progent is one of the few service organizations that makes CCIEs accessible to help small and medium sized businesses. Also, Progent can provide quick access to a CCIE online so that you can get immediate support for complex network problems that are impacting worker productivity but are outside the experience of your ordinary network maintenance resources. Progent's CCIE consultants can tie into your network by means of sophisticated on-line troubleshooting technology in order to provide fast and affordable diagnosis and remediation of urgent system trouble. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's Online Support.

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