Progent's organizational structure is geared towards making top network support talent available on short notice and affordably. Progent is a leader in the network support arena for the ability to provide easy, quick, and cost-effective access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this rare certification only after intense examination by Cisco.

CCIE is the premier recognition for networking consultants, and certifies an individual's networking skills at the master level. Candidates who succeed in the two required exams, one written and the other in a lab setting, receive a CCIE certificate from Cisco. Becoming a CCIE usually requires a minimum of three years of real-world seasoning designing, deploying, operating, and repairing large-scale Cisco networks. Qualifying for a CCIE certificate also requires experience with Cisco hardware and Cisco networking software, broad understanding of LAN and WAN mechanisms, and a detailed familiarity with the protocols used on routers, switches, bridges, and firewalls. The elite CCIE credential has been recognized as the most technically advanced information technology certification by CertMag.

The Skills of a CCIE Consultant
CCIE certification recognizes consultants with the skills and experience to succeed in the most difficult assignments in networking. The CCIE tests administered by Cisco are regularly revised to evolve with network technology, focusing on contemporary environments and real-world applications. The CCIE credential is active for two years, and to keep it current consultants need to pass a Cisco recertification exam. This ensures that CCIE engineers do not become out of date or overly specialized so that they can offer the latest approaches to a broad range of challenges associated with the most current network and security technology.

CCIEs are a highly-select class of engineers. Below 3% of all Cisco certified individuals qualify for the CCIE level, a small fraction of information technology workers worldwide. In April of 2007, only about 4,500 Cisco Certified Internetwork Experts were located in the US. Progent retains the skills of about 12 CCIE-certified engineers on its remote and on-site IT consulting team, which represents an exceptionally large number for an independent network support company.

CCIEs can handle even the most difficult problems surrounding network planning, integration, administration, protection, and troubleshooting. CCIEs operate with the highest priority with Cisco's in-house engineers in identifying problems with Cisco IOS Software network administration utilities and developing workarounds or installing software patches to resolve problems. CCIEs represent an excellent value since their depth of expertise enables them to resolve the most complex problems quickly. In many cases, less seasoned engineers can wrestle with the same tasks for hours or days.

Most Progent CCIEs are not only experienced with Cisco technologies, but also have multiple advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and an important network security certification such as CISSP or CISM. This allows Progent to offer end-to-end services that incorporate a broad range of technologies without incurring needless expenses and delays managing multiple consultants.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and so their help is not readily accessible to the general public. Progent is one of the rare service providers that makes CCIEs available to support small and mid-size businesses. In addition, Progent offers fast access to a CCIE by telephone so that you can receive timely support for urgent network issues that are hurting worker productivity but are beyond the experience of your local IT maintenance resources. Progent's CCIE engineers can tie into your environment using state-of-the-art on-line troubleshooting technology in order to perform fast and affordable analysis and repair of critical system trouble. To find out how to contact a Progent CCIE for immediate help with your network, visit Urgent Support.

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