Cisco Cisco Unified Communications Manager, previously known as CallManager, operates as the heart of Cisco's collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly online and on-premises support to help businesses of any size to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can help with any aspect of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.


Additional Topics of Interest

Juniper SSG20 Router Security Group
Computer Security Specialist for Juniper SSG5 Router

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Zero Downtime Branch office Connections Engineer
Fault-tolerant Interoffice Connections Network Engineer

Progentís non-stop inter-site connectivity and 24x7 system infrastructure consultants can help small companies achieve fault tolerant Interoffice connectivity by means of redundant networks featuring automatic failover. Progentís Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice connectivity.

ProSight Patch Management Network Consulting
Desktop Monitoring Technical Consultant in Indianapolis, IN

ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they can impact your business.

Cisco firewall IPS IT Services
Cisco ASA Configuration Information Technology Consulting Orlando, FL

Progentís Cisco-certified network consultants provide professional PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of security, speed and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progentís network experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Internet Data Center Online Help
Co-Location Support and Setup

Colocation sites allow businesses to share world-class facilities for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation strategy such as choosing and migrating to a colo site, creating network topology, defining required equipment, on-premises and remote maintenance, setting up online network management, and education your IT personnel.

Solaris Online Specialists
Information Technology Installation Service for Sun Solaris Remote Anchorage

Progent offers nationwide urgent phone support and troubleshooting services for companies who operate Sun Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft technology. Online IT help offers optimum return for your IT budget by protecting user productivity and shortening the time billed for network repair services. Sophisticated online access technology and experienced technicians and engineers allow Progent to handle most IT issues without squandering time and expense by going to your location. In most of situations your network problems can be remediated over the phone or through a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP qualified security professionals to assist you with the most challenging system issues.

CCIE Certified Unity Network Consulting
Atlanta, GA Unified Communications Manager IM and Presence Service Online Help

Cisco Cisco Unified Communications Manager, originally named CallManager, operates as the center of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating tightly with applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly online and onsite support to help organizations of any size to create and administer CUCM environments by providing Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.

SCCM Upgrade Engineer
SCCM Endpoint Protection Troubleshooting

Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health monitoring, allows safe self service, and delivers a single control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft Gold-certified SCCM consultants and Azure cloud experts can help you with any facet of designing, installing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid networks

Mac OS X Repair Installation
Mac OS X Snow Leopard Online Engineer in San Diego, CA

Progent provides nationwide remote help and troubleshooting services for businesses who run Apple Mac environments or whose information systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide Mac OS X users a range of services including desktop support, upgrading to the current edition of Mac OS X from earlier editions of Apple Mac OS X, plus expertise with Mac OS X applications. Progent can also help you with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote IT help provides maximum leverage for your IT budget by preserving user productivity and limiting the hours billed for computer repair services. Sophisticated online access utilities and skilled technicians and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In most of cases your network problems can be remediated over the phone or via a mix of phone help and online access. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP qualified security specialists to assist you with the most difficult network problems.

Progent Management Small Business Network Support
Progent Management Team Software Consulting

Progent's management team includes industry professionals with years of background providing network consulting services, troubleshooting, and long-term information system planning to businesses ranging from startups to global enterprises. Great service requires great personnel, and Progent is proud to have assembled a management staff that can provide businesses with the top service value in the industry.

VoIP Phones Support and Integration
Kansas City, Missouri Computer Consulting

Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Unified CM IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

ProSight Hosting for Virtual Servers Technology Professional
Consulting for Virtual Machine Hosting

Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are built upon mature virtualization architectures that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

Small Business IT Consulting Group for Cisco VoIP
Cisco Planning Small Business Network Consulting Companies

Progent is a Registered Cisco Partner offering on-staff certified consultants ready to help you to install or troubleshoot Cisco network solutions. As a Certified Partner for Cisco, Progent can provide the expertise of Progent's on-staff CCIE-qualified specialists with experience in planning, deploying and troubleshooting networking solutions based on Cisco technology. Because Progent is also a Microsoft Gold Partner and provides world-class support for a broad range of commercial software, Progent can help you develop end-to-end information technology solutions that optimize the business value of your network. Cisco's industry-leading selection of connectivity solutions supported by Progent includes PIX and ASA firewalls, protected high-bandwidth and integrated services routers, Aironet and Meraki Wi-Fi APs, VoIP phones, Cisco Catalyst switches, plus protection and Virtual Private Network technology.

Cisco ASA and VMware Consulting
Firepower Remote Troubleshooting Spokane, WA

The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-qualified CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.


















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