Cisco Cisco Unified Communications Manager (CUCM), originally branded CallManager, is the core of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging apps that include Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and affordable remote and onsite expertise to help organizations of any size to create and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum productivity. Progent's consultants can assist with any aspect of CUCM support and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.


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