Cisco Unified Communications Manager (CUCM), originally named CallManager, is the heart of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and affordable online and onsite support to help organizations of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum productivity. Progent can help with any facet of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.


Additional Topics of Interest

CCIE Certified Wave 2 Wi-Fi controller Online Technical Support
Wave 2 Wi-Fi controller Online Technical Support San Francisco

Progent can help your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller technology. Progent offers support for physical and software-only wireless controllers and can assist you to determine which type is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller consulting.

Exchange 2013 Availability Consult
Exchange 2013 Unified messaging On-site Technical Support Berkeley, CA

Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements favorably impact key areas such as manageability, availability, compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.

Catalyst Switch IOS Remote Troubleshooting
Catalyst Switch VLAN Support and Setup

Progent's Cisco-certified CCIE networking experts can help you to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to current models.

Help and Support for SQL Server 2016 Monitoring
SQL Server 2016 Standard Online Technical Support in San Jose, California

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Microsoft Office Remote Support
Computer Support Consultant

Progentís IT outsourcing services offer economical computer support for small businesses. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and minimize risks, allowing IT support expenses to grow in a more linear and controlled fashion than is feasible by building up a bulky, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network architecture for your critical applications powered by Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

Microsoft Exchange Server 2016 Upgrade Planning Engineer
Consultant for Microsoft Exchange 2016 Migration

Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, databases and log files; setting up HLB for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Online Troubleshooting for Sun Solaris
Solaris Integration Napa County

Progent's Solaris platform consulting services offer small companies and software developers help with managing and supporting Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you a convenient single source to help you build and manage a protected and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

Aironet Wireless AP Consultant Services
Atlanta, GA Consulting Services

Progent's certified wireless networking consulting experts can assist businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the throughput, coverage, capacity, expandability, security and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent offers affordable remote and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.

SQL Server Replication Specialist
SQL Server Capacity Planning Development

Progent's certified SQL Server application programmers and database administrators offer online expertise to help businesses of any size to build, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide help with any facet of the application life cycle in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.

Applications Consultant for Navision
Technology Consulting for QuickBooks Pro in North Dakota

Besides providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration assistance, and 1-on-1 or group online training classes tailored to meet your specific requirements. Progent's experts also can show you how to build and maintain a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.

Help and Support for Office 365 integration with on-premises environments
Microsoft Expert Exchange admin center Setup and Support

Microsoft supports transparent hybrid environments that integrate Office 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.