Cisco Certified Support Services Cisco introduced new products targeted specifically for small business networks and engineered to provide exceptional protection and connectivity at an affordable price. Products introduced by Cisco included the Cisco Spam and Virus Blocker, the Cisco Small Business series NSS2000 and NSS3000 Network Storage Systems, and the 1.4 release of Cisco's Smart Business Communications System.

The Cisco Spam and Virus Blocker is a dedicated email security product that essentially eliminates email-based attacks right out of the box. Cisco's NSS2000 and NSS3000 Small Business Network Storage Systems are affordable small-footprint network-attached storage devices that offer security for valuable data and enable employees to access shared files effortlessly. The Cisco Smart Business Communications System (SBCS) Version 1.4, a complete collaboration and communications solution that seamlessly connects offices, employees, and clients however dispersed. Cisco's latest release incorporates the industry's first cordless desktop VoIP phone with Bluetooth support. To view Cisco's news release, refer to Cisco Announces Security and Collaboration Products for Small Businesses.

Cisco Spam and Virus Blocker Appliance
Cisco Spam Blocker Consultants The Spam and Virus Blocker safeguards small organizations by providing extensive defense against spam, viruses and phishing and other email attacks to guard your network and corporate data and simultaneously enhance efficiency. Since the product stops spam right out of the box and stays current automatically, it eliminates the cost and hassle associated setup and ongoing and administration. By eliminating spam, Cisco's Spam and Virus Blocker appliance helps the performance of networks, application servers, and workstations. The Spam Blocker appliance represents an end-to-end solution email attacks by including hardware, intelligent software, continuous updates, and product assistance in a single package.

Notable benefits of the Spam and Virus Blocker include:

  • Efficiency: Helps to ensure that email-borne threats and spam are intercepted while business email is delivered.
  • Ongoing automatic patches: Constant interaction with SenderBase security, an online library of email security threats, makes sure that your Cisco Spam Blocker appliance incorporates the latest patches to protect your corporate email.
  • Easy setup and use: Easy-to-use web-based setup wizards allow you to configure the Spam Blocker in nearly any environment within minutes, delivering immediate protection for your business network.
  • Effortless management: As soon as you installs the Cisco's Spam and Virus Blocker appliance, you get spam and malware protection with no extra effort demanded from your network support staff.

Cisco NSS2000 and NSS3000
Cisco NSS2000 and 3000 Consulting and Support The Cisco NSS2000 and NSS3000 offer the dependable security and advanced data backup capabilities that your business requires, at a cost small companies can handle. The Cisco Small Business NSS3000 accommodates up to 4 terabytes of data and up to 15 simultaneous users on each chassis, provides the optimal solution for storing, accessing, and archiving your mission-critical corporate information. As distinct from less advanced NAS alternatives, the Cisco Small Business NSS3000 delivers the state-of-the-art backup, encryption, client validation, and high availability your company requires.

The Cisco Small Business NSS3000 4-Bay Gigabit Storage System Chassis handles any certified disk. The enclosure offers a wealth of capabilities in a desktop-size system engineered specifically for small companies. The Small Business NSS3000 Storage enclosure also provides your company the flexibility to deploy the product without any attached drives, to reconfigure it easily, and to chain several chassis with one another, offering a solution that can smoothly grow with your company.

You can use the Cisco Small Business NSS2000 or 3000 to:

  • Automatically copy important information from every PC and application server in your organization
  • Provide unified storage and sharing of key files
  • Run Continuous Data Protection to copy unattended each version of each file archived by employees, permitting your company to recover information easily
  • Record and archive digital video from your surveillance cameras

Cisco Smart Business Communications System
Cisco NSS2000 and NSS3000 Consulting and Support The Smart Business Communications System (SBCS) Release 1.4 is a simple and complete collaboration and communications solution that enables small companies to connect at-home workers, on-the-road workers and office workers in separate sites to improve their ability to communicate with customers and colleagues. In Release 1.4, the aggressively priced system has improved wireless capabilities such as the industry's first wireless desktop VoIP handset with Bluetooth technology, the Cisco SPA525G VoIP phone, which enables companies to expand easily by deploying phones in places where conventional telephone wires or network cables are not present or cannot easily be added.

Additional new components of the Smart Business Communications System 1.4 version include:

  • Cisco's 520 Secure Router product to help protect a small business network and give employees secure connectivity to the Internet and important business data any time, anywhere
  • The Cisco Configuration Assistant Version 1.9 to permit stakeholders to streamline the setup and deployment of solutions designed custom for individual businesses

How Progent's Consulting Engineers Can Assist Your Company to Get the Most Out of Cisco Networking Technology
Progent's Cisco-qualified support professionals and CCIE network engineers can assist your company to assess new Cisco technologies to understand their business value for your environment, configure Cisco appliances to enhance the protection and performance of your information network, and troubleshoot Cisco products both in person and remotely to keep your network operating smoothly. Progent's IT professionals offer a variety of cost-effective services to improve the reliability, protection, performance, and manageability of your company's IT network:

Immediate Online Access to Cisco Registered CCIE Engineers
Progent is the leading source of convenient, quick, and cost-effective support from CCIE Certified consultants. CCIEs are highly-qualified network gurus who are awarded this prestigious accreditation only as a result of intense testing by Cisco. CCIEs are able to resolve even the most complicated problems surrounding network design, configuration, troubleshooting, and administration. Progentís CCIE professionals interact closely with Cisco engineers in identifying problems with Cisco's IOS software and finding workarounds or acquiring software updates to correct problems. Progent gives you immediate contact with a CCIE by telephone so that you can get urgent help for tough network troubles that are impacting business productivity but are outside the scope of your local network support resources. Progent's CCIE consulting experts can link to your environment via state-of-the-art off-site connectivity technology in order to deliver fast and affordable diagnosis and repair of urgent network difficulties.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco-certified IP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability. For additional information on Progent's services for Cisco's IP voice and video technology, see Cisco Voice over IP and Unified Communications Engineering Services.

Cisco Unified Communications Manager and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the center of Cisco's collaboration platform. CUCM and Unified CM Express provide an advanced IP-PBX solution by integrating with apps like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can help with any facet of CUCM configuration and debugging in areas that include integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange and Skype for Business.

Cisco ASA and PIX Firewall Consulting Expertise
Progentís certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall engineering support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.

Network Security Inventory and Audit Packages
Progent's CISM and CISSP-qualified security consultants can provide a range of budget-friendly security Inventory bundles and security assessment service bundles created to give businesses of any size a chance to receive a professional opinion about the effectiveness of their security environment. These packages range from ultra-affordable external network security scan and internal network security scan packages for small and midsize companies up to a high-end security evaluation package for corporations who have to meet security standards required by state agencies or by customers. For every security inventory or evaluation package, consultants with high-level security credentials analyze and summarize scanned data and provide recommendations for efficient remediation.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco-certified SIP trunk experts and CUBE configuration experts can assist your business to design, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable online or onsite support to help businesses to move smoothly to an advanced unified communications environment that delivers accelerated ROI. Progent's Gold-certified Microsoft unified communications experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

Consulting Consulting and Troubleshooting Expertise for Cisco Wireless Technology
Progent can give you access to a Cisco Certified Internetwork Expert or certified CCNP to assist you to develop a comprehensive wireless network design and implementation plan that incorporates a broad array of wireless products and technologies and offers the same protection, scalability, and ease of management you expect from your wired environment. Progent can assist you to achieve seamless interoperability between Cisco wireless technology and wireless technology from other suppliers to give your business the features you require as well as the most protected, dependable, and cost-effective WLAN solution available. Progent's CISA and ISSAP security consultants can advise you about how to build protection into your wireless network and into your company's operations.

Automated Administration Solutions for Cisco-based Small Business Network Infrastructure
Progent's Cisco-certified network management engineers can provide assistance with Cisco's management technology alongside a variety of powerful third-party applications to build a complete management automation strategy to keep your network running smoothly, fully utilize expensive resources, guard your data, recover quickly from device breakdown or malicious attacks, and allow you to add or repurpose valuable resources intelligently and economically as your company grows.

For additional information concerning Progent's support for Cisco connectivity and communications products, phone 1-800-993-9400 or see Contact Progent.

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