Cisco Certified Support Services Cisco introduced innovative solutions targeted specifically for small company IT networks and engineered to provide exceptional security and connectivity at a budget-friendly price. Solutions announced by Cisco were Cisco's Spam and Virus Blocker, the Cisco Small Business series NSS2000 and NSS3000 Network Storage Systems, and the 1.4 release of the Smart Business Communications System.

The Cisco Spam and Virus Blocker is a dedicated email security device that essentially eradicates email threats with no set up. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are affordable desktop NAS appliances that offer protection for valuable data and enable employees to exchange files easily. Cisco's SBCS Release 1.4, a complete collaboration and communications solution that seamlessly connects sites, employees, and customers anywhere. Cisco's latest version features the debut of a cordless small-footprint Internet Protocol (IP) phone with Bluetooth wireless capabilities. To see Cisco's press release, refer to Cisco Announces Security and Collaboration Products for Small Companies.

Cisco Spam and Virus Blocker Appliance
Cisco Spam and Virus Blocker Consulting and Support The Spam Blocker appliance safeguards small businesses by providing powerful protection against spam, malware and other email attacks to guard your network and business data while at the same time enhance efficiency. Because the appliance stops spam and viruses with minimal set up and stays current on its own, it does away with the cost and time with setup and continuing and management. By filtering out spam, Cisco's Spam Blocker appliance helps the throughput of networks, application servers, and workstations. The Spam and Virus Blocker appliance is an end-to-end defense against email threats by featuring a physical appliance, software, continuous patches, and product assistance in a single bundle.

Key features of Cisco's Spam Blocker are:

  • Efficiency: Helps to make sure that email threats and spam are intercepted while legitimate messages are allowed through.
  • Ongoing self-installed updates: Constant interaction with SenderBase services, a network library of email security threats, ensures that your Cisco Spam Blocker appliance installs the latest updates to safequard your business email.
  • Easy installation and use: Easy-to-use web-based installation wizards permit you to configure Cisco's Spam and Virus Blocker appliance in almost any network within 15 minutes, providing immediate security for your network.
  • Streamlined administration: From the moment you installs the the Spam and Virus Blocker, you benefit from junk mail and virus protection with minimal additional hassle required of your IT staff.

Cisco Small Business NSS2000 and NSS3000 Network Storage Systems
NSS2000 and NSS3000 Consultants The Cisco Small Business NSS2000 and 3000 provide the robust security and advanced backup capabilities that your company needs, at a cost small companies can handle. The Cisco NSS3000 supports up to 4 terabytes of data and as many as 15 simultaneous clients on each enclosure, offering the ideal solution for holding, accessing, and archiving your vital business information. As distinct from less advanced NAS alternatives, the Cisco NSS3000 provides the advanced backup, cryptography, user validation, and fault tolerance your business needs.

The Cisco Small Business NSS3000 four-Bay Gigabit Storage System Chassis supports any certified drive. The chassis offers a range of capabilities in a desktop form factor designed for small businesses. The Cisco NSS3000 Storage Chassis also gives you the versatility to deploy the product without any connected hard disk drives, to reconfigure the product easily, and to chain multiple NAS chassis together, offering a solution that can continually grow with your company.

Your company can utilize the NSS2000 or NSS3000 Network Storage Systems to:

  • Automatically copy vital data from every PC and application server in your organization
  • Offer unified storage and distribution of important information
  • Run Continuous Data Protection to copy unattended every revision of every file archived by workers, allowing your company to restore data with ease
  • Record and archive digital video from your company's video security cameras

Cisco SBCS
Cisco NSS2000 and NSS3000 Support The Cisco Smart Business Communications System Release 1.4 is a simple and complete sharing and communications solution that enables small companies to connect at-home workers, mobile workers and office workers in disparate locations to enhance their options to communicate with clients and colleagues. In Release 1.4, the aggressively priced system has enhanced wireless support such as the first wireless desktop IP phone with Bluetooth, the Cisco SPA525G wireless IP phone, which enables companies to grow cost-effectively by deploying handsets in places where traditional phone wires or network cables are not present or cannot easily be added.

Additional innovative components of the Smart Business Communications System (SBCS) Release 1.4 include:

  • Cisco's 520 Secure Router product to help protect a small business network and provide workers secure connectivity to the Internet and important corporate information remotely or locally
  • Cisco's Configuration Assistant Release 1.9 to allow stakeholders to simplify the configuration and deployment of solutions designed specifically for individual companies

How Progent's Cisco-certified Engineers Can Assist Your Business to Incorporate Cisco Networking Solutions
Progent's Cisco-qualified support professionals and CCIE accredited engineers can assist your company to assess the latest Cisco technologies to determine their value for your IT system, deploy Cisco security and communication platforms to enhance the protection and performance of your network, and provide tech support for Cisco products both in person and remotely to keep your IT network operating dependably. Progent's consultants can provide a range of low-cost support services to enhance the availability, protection, performance, and maintainability of your company's information system:

Immediate Online Access to Cisco Registered CCIE Network Engineers
Progent is the premier provider of easy, immediate, and affordable access to Cisco CCIE consultants. Cisco Certified Internetwork Experts are highly-qualified network gurus who are awarded this top-level classification only as a result of intense testing by Cisco. CCIEs are able to resolve the most complicated problems encountered with network architecture, deployment, troubleshooting, and management. Progentís CCIE consultants cooperate closely with Cisco engineers in identifying issues with Cisco's IOS software and devising workarounds or obtaining software updates to correct anomalies. Progent can provide fast contact with a CCIE by telephone so you are able to get urgent help for tough network problems that are undermining business efficiency but are outside the scope of your ordinary IT support providers. Progent's CCIE support experts can link to your network using state-of-the-art remote support tools to provide fast and cost-effective diagnosis and repair of urgent network problems.

Cisco Voice over IP Phone and IP Video Phone Solutions
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, configuring SIP trunking, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability. For additional information about Progent's technical support for Cisco's collaboration solutions, see Cisco IP Telephony and Unified Communications Professional Support.

Cisco Unified Communications Manager and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager, formerly named CallManager, is the core of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with applications like Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's Cisco-certified CUCM and CallManager experts can help with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Voice over IP phones and desktop video IP phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE networking support, creating UCS server clustering systems for high availability, and integration with Microsoft Exchange and Skype for Business.

Cisco ASA and PIX Firewall Support
Progentís experienced Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall engineering services including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.

Network Security Inventory and Evaluation Packages
Progent's GIAC and CISA-certified security engineers can deliver a range of budget-friendly network security Inventory packages and network security assessment bundles designed to give organizations of any size a chance to receive an objective look at the strength of their protection environment. The packages range from ultra-affordable external security scan and internal security scan options for small businesses up to a high-end network security evaluation solution for institutions who have to comply with security standards demanded by state regulators or by customers. For every security inventory or evaluation package, engineers with high-level security accreditations analyze and summarize collected data and make suggestions for efficient improvements.

Cisco SIP Infrastructure Solutions: SIP Trunks and CUBE Configuration Expertise
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration consultants can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide affordable online or on-premises support to assist you to move efficiently to an advanced unified communications ecosystem that delivers accelerated return on investment. Progent's Gold-certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync for access to a SIP PSTN trunk.

Consulting Consulting and Troubleshooting Services for Cisco Wireless Technology
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to assist you to develop a comprehensive wireless network design and implementation strategy that integrates a wide array of wireless products and technologies and provides the identical security, scalability, and ease of management you demand from your wired environment. Progent can assist you to achieve seamless integration between Cisco wireless technology and wireless products from third-party vendors to give your company the features you need as well as the most secure, reliable, and cost-effective wireless networking solution possible. Progent's CISA and ISSAP security professionals can advise you about how to design protection into your WLAN and your business processes.

Automated Administration Tools for Cisco-based IT Network Infrastructure
Progent's Cisco-certified network engineers offer assistance with Cisco's management utilities along with a variety of powerful third-party applications to build a complete management automation solution to keep your environment operating smoothly, conserve limited resources, guard your data, revive rapidly from device breakdown or deliberate attacks, and enable you to expand or repurpose valuable resources intelligently and affordably as your business grows.

For additional information concerning Progent's consulting services for Cisco networking and communications solutions, call 1-800-993-9400 or refer to Contact Progent.

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