Cisco Certified Support Services Cisco introduced new products targeted especially for small business IT networks and engineered to provide exceptional levels of security and connectivity at a budget-friendly price. Products introduced by Cisco included the Cisco Spam and Virus Blocker, the NSS2000 and NSS3000 Network Storage Systems, and the latest release of the SBCS.

The Cisco Spam Blocker is a dedicated antispam and antivirus security product that virtually eliminates email attacks with no set up. Cisco's NSS2000 and NSS3000 Small Business Network Storage Systems are affordable small-footprint network-attached storage appliances that offer security for important information and enable workers to share information effortlessly. The Cisco Smart Business Communications System (SBCS) Version 1.4, a full sharing and communications system that easily interconnects sites, workers, and clients anywhere. Cisco's current version features the industry's debut of a cordless small-footprint IP handset with Bluetooth capabilities. To read Cisco's press release, visit Cisco Introduces Networking Products for Small Businesses.

Cisco Spam and Virus Blocker
Cisco Spam Blocker Consulting and Support The Spam Blocker protects small companies by providing powerful defense against spam, viruses and phishing and other email-borne attacks to guard your network and business information while at the same time enhance efficiency. Because the appliance blocks spam right out of the box and stays current automatically, it does away with the cost and time associated initial configuration and ongoing and administration. By eliminating unwanted email, Cisco's Spam Blocker appliance helps the throughput of network connections, servers, and computers. The Spam and Virus Blocker appliance is an end-to-end solution email threats by featuring hardware, intelligent software, ongoing updates, and technical assistance in a unified bundle.

Key features of the Spam and Virus Blocker are:

  • Precision: Assists to ensure that email attacks and spam are caught while legitimate messages are accepted.
  • Continuous automatic updates: Constant interaction with SenderBase services, an online library of email security risks, makes sure that your Spam & Virus Blocker installs the most current updates to safequard your corporate email.
  • Easy installation and operation: Easy-to-use web-based setup wizards allow you to install Cisco's Spam Blocker appliance in practically any network in 15 minutes, providing instant security for your business.
  • Effortless administration: As soon as your company installs the the Spam Blocker appliance, you benefit from spam and malware filtering with minimal additional effort demanded from your IT group.

Small Business NSS2000 and NSS3000 Network Storage Systems
Cisco NSS2000 and 3000 Network Storage Systems Consulting The Cisco NSS2000 and NSS3000 provide the robust protection and advanced data backup capabilities that your company requires, at a price small organizations can afford. The Cisco Small Business NSS3000 accommodates up to 4 terabytes of data and as many as 15 simultaneous users per enclosure, provides the optimal answer for holding, accessing, and backing up your vital corporate information. Unlike entry-level network-attached storage systems, the Cisco NSS3000 delivers the advanced backup, cryptography, client validation, and fault tolerance your business needs.

The NSS3000 four-Bay Gigabit Storage Chassis handles any certified hard drive. The product offers a range of capabilities in a desktop form factor designed for small companies. The Cisco Small Business NSS3000 Storage enclosure also gives you the flexibility to deploy the system without any connected hard drives, to reconfigure it easily, and to chain several Cisco NAS chassis together, providing a platform that can continually expand with your company.

Your company can utilize the NSS2000 or NSS3000 to:

  • Automatically back up important data from each workstation and application server in your company
  • Provide centralized preservation and distribution of key information
  • Employ Continuous Data Protection to copy automatically each version of each file archived by employees, allowing you to recover data quickly
  • Record and archive video from your company's video surveillance cameras

Cisco Smart Business Communications System
NSS2000 and NSS3000 Consulting The Smart Business Communications System (SBCS) Version 1.4 is an easy-to-manage and complete collaboration and communications solution that allows small organizations to interconnect at-home workers, mobile workers and employees in disparate locations to improve their ability to communicate with clients and teammates. In Release 1.4, the aggressively priced solution has improved wireless support such as the industry's first wireless desktop VoIP handset with built-in Bluetooth technology, the Cisco SPA525G IP device, which allows companies to grow easily by deploying handsets in places where traditional telephone wires or Ethernet cables are not present or cannot easily be run.

Other innovative pieces of the Cisco SBCS 1.4 version are:

  • The Cisco Model 520 Secure Router product to help protect the company's network and provide workers secure connectivity to the Internet and key business information remotely or locally
  • Cisco's Configuration Assistant v. 1.9 to allow partners to streamline the setup and deployment of solutions designed custom for individual companies

How Progent's Cisco-certified Experts Can Assist Your Company to Take Advantage of Cisco Technology
Progent's Cisco-qualified support professionals and Cisco CCIE networking experts can assist you to evaluate new Cisco technologies to understand their usefulness for your IT system, integrate Cisco security and communication platforms to improve the protection and efficiency of your information network, and troubleshoot Cisco products both onsite and remotely to keep your network running dependably. Progent's consultants offer a variety of low-cost technical services to enhance the availability, protection, performance, and manageability of a small business IT system:

Immediate Online Access to Cisco Registered CCIE Engineers
Progent is the leading source of easy, quick, and economical access to Cisco CCIE engineers. CCIEs are elite network gurus who earn this prestigious accreditation only as a result of comprehensive testing by Cisco. CCIEs are able to handle even the most complicated problems encountered with network architecture, integration, repair, and maintenance. Progentís CCIE consultants work intimately with Cisco engineers in identifying issues with Cisco's IOS platform and finding workarounds or acquiring patches to correct anomalies. Progent offers fast access to a CCIE by phone so that you can receive instant assistance for complex network troubles that are undermining worker productivity but are outside the scope of your usual network support resources. Progent's CCIE support experts can access your network via state-of-the-art remote support technology in order to deliver timely and affordable analysis and repair of critical infrastructure difficulties.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone experts can help you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco SRST systems for survivability. For additional details about Progent's expertise for Cisco's IP voice and video solutions, read Cisco Voice over IP and Unified Communications Consulting Support.

Cisco Unified Communications Manager and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager, originally known as CallManager, operates as the core of Cisco's communications and collaboration solution. Unified CM and Unified CM Express offer a location-independent IP-PBX solution by integrating closely with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can help with any facet of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and desktop video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE networking support, creating Cisco UCS server failover systems for survivability, and integration with Exchange and Skype for Business.

Cisco ASA Firewall and PIX Firewall Support
Progentís certified Cisco network security consultants offer high-level PIX Firewall and ASA Firewall engineering services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security gaps.

Network Security Inventory and Evaluation Packages
Progent's GIAC, CISA and CISM-qualified security consultants can deliver a variety of cost-effective network security Inventory packages and network security assessment service packages created to give businesses of all sizes an opportunity to get an objective opinion about the strength of their security profile. These packages vary from low-cost external network security scan and internal network security scan options for small and midsize businesses up to a high-end security assessment solution for enterprises who need comply with security levels required by government agencies or by vendors. For each security assessment package, consultants with high-level security credentials analyze and report on scanned data and provide suggestions for effective remediation.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can assist you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective online or on-premises expertise to assist companies to move efficiently to an advanced unified communications environment that delivers accelerated return on investment. Progent's Gold-certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync for access to a SIP PSTN trunk.

Consulting Consulting and Troubleshooting Expertise for Cisco Wireless Infrastructure
Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional to help you to develop a comprehensive wireless network design and implementation plan that incorporates a wide array of wireless appliances and technologies and offers the same protection, expandability, and manageability you demand from a wired network. Progent can help you to implement transparent integration between Cisco wireless technology and wireless devices and software from third-party suppliers to give your company the functionality you require plus the most secure, reliable, and economical WLAN system available. Progent's CISA and ISSAP security professionals can show you how to design security into your WLAN and into your business operations.

Automated Management Tools for Cisco-based Small Business Network Infrastructure
Progent's Cisco-qualified network engineers can provide assistance with Cisco's management utilities along with a variety of powerful third-party products to create a comprehensive network management solution in order to keep your environment running smoothly, fully utilize expensive resources, guard your data, revive quickly from hardware failure or deliberate attacks, and allow you to add or repurpose network components intelligently and affordably as your business evolves.

To find out more information about Progent's consulting support for Cisco networking and communications solutions, phone 1-800-993-9400 or see Contact Progent.
















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