Cisco Certified Support Services Cisco introduced new solutions intended especially for small company networks and designed to provide high levels of security and collaboration at an affordable cost. Products introduced by Cisco were the Cisco Spam and Virus Blocker, the Cisco Small Business series NSS2000 and NSS3000 Network Storage Systems, and the newest release of the Smart Business Communications System.

The Cisco Spam Blocker appliance is a purpose-built email security device that virtually eradicates email-based threats with no set up. Cisco's NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint network-attached storage (NAS) appliances that offer protection for valuable data and allow workers to exchange information effortlessly. Cisco's Smart Business Communications System (SBCS) Release 1.4, a complete sharing and communications system that seamlessly interconnects sites, employees, and clients however dispersed. Cisco's latest version incorporates the debut of a cordless small-footprint IP handset with Bluetooth wireless capabilities. To view Cisco's news release, refer to Cisco Introduces Networking Products for Small Companies.

Cisco Spam and Virus Blocker Appliance
Cisco Spam Blocker Help The Spam Blocker protects small companies by providing powerful defense against junk mail, malware and other email-borne threats to guard your network and corporate data while at the same time improve productivity. Since the product blocks spam and viruses with minimal set up and stays current on its own, it eliminates the expense and time associated initial configuration and continuing and administration. By filtering out unwanted email, Cisco's Spam and Virus Blocker helps the performance of networks, servers, and computers. The Spam Blocker appliance is a comprehensive defense against email-born attacks by featuring hardware, software, continuous updates, and technical support in a single package.

Notable features of Cisco's Spam Blocker appliance include:

  • Accuracy: Assists to ensure that email threats and junk mail are caught and business messages are allowed through.
  • Continuous automatic patches: Constant interaction with SenderBase security, an online database of email security risks, ensures that the Spam & Virus Blocker installs the latest patches to protect your corporate email.
  • Simple setup and use: Easy-to-use web-based setup tools permit you to install Cisco's Spam and Virus Blocker in nearly any network in 15 minutes, delivering immediate security for your company.
  • Streamlined management: As soon as you installs the Cisco's Spam and Virus Blocker, you get junk mail and malware protection with minimal extra effort demanded of your IT staff.

Cisco Small Business NSS2000 and NSS3000 Network Storage Systems
NSS2000 and NSS3000 Support Services The Cisco NSS2000 and NSS3000 Network Storage Systems provide the robust security and comprehensive data backup features that your business requires, at a cost small companies can afford. The Cisco NSS3000 supports as much as to 4 TB of data and up to 15 concurrent users on each chassis, provides the ideal answer for storing, accessing, and archiving your vital corporate data. As distinct from less advanced network-attached storage (NAS) systems, the Cisco Small Business NSS3000 provides the state-of-the-art backup, cryptography, client validation, and high availability your company requires.

The Cisco NSS3000 4-Bay Gigabit Storage Chassis handles any certified hard disk drive. The enclosure provides a range of capabilities in a desktop-size system engineered specifically for small businesses. The Small Business NSS3000 Storage System enclosure also offers you the versatility to deploy the system without any connected drives, to reconfigure it at any time, and to chain several chassis with one another, offering a solution that can smoothly grow with your business.

Your business can use the Cisco Small Business NSS2000 or NSS3000 to:

  • Intelligently back up vital information from each PC and server on your network
  • Offer centralized preservation and distribution of important files
  • Run Continuous Data Protection (CDP) to back up unattended every version of each file saved by workers, permitting your company to recover information with ease
  • Record and archive digital video from your company's video security system

Smart Business Communications System (SBCS)
NSS2000 and 3000 Consultants The Cisco Smart Business Communications System Release 1.4 is a simple and complete sharing and communications solution that enables small organizations to interconnect telecommuters, mobile workers and employees in separate sites to improve their options to communicate with customers and colleagues. In the new release, the aggressively priced system offers improved wireless support including the industry's first wireless desktop IP handset with built-in Bluetooth, the Cisco SPA525G wireless IP device, which enables companies to grow cost-effectively by adding handsets in places where traditional telephone wires or Ethernet wiring is not present or cannot easily be added.

Other new components of the Cisco Smart Business Communications System 1.4 version are:

  • The Cisco Model 520 Secure Router to help guard a small business network and give employees safe access to the Internet and important corporate data any time, anywhere
  • The Cisco Configuration Assistant v. 1.9 to enable partners to simplify the setup and installation of solutions created custom for certain companies

How Progent's Cisco-certified Professionals Can Help Your Company to Benefit from Cisco Technology
Progent's Cisco-qualified support professionals and Cisco CCIE network engineers can help your company to assess new Cisco technologies to determine their value for your IT system, install Cisco security and communication platforms to improve the protection and performance of your information network, and provide tech support for Cisco devices both in person and remotely to keep your network running dependably. Progent's IT professionals offer a variety of cost-effective services to improve the reliability, protection, speed, and manageability of a small business information system:

Quick Online Access to Cisco Registered CCIE Network Engineers
Progent delivers easy, immediate, and economical assistance from Cisco CCIE support professionals. Cisco Certified Internetwork Experts are elite network experts who are awarded this prestigious classification only through comprehensive examination by Cisco. CCIEs can tackle the most complex issues surrounding network infrastructure design, implementation, repair, and administration. Progentís CCIE consultants interact intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and developing workarounds or acquiring patches to resolve anomalies. Progent your company immediate access to a CCIE by telephone so you are able to get instant help for complex network troubles that are impacting worker efficiency but are outside the scope of your local IT service resources. Progent's CCIE consulting professionals can access your environment using advanced off-site support technology in order to provide fast and cost-effective analysis and repair of urgent infrastructure difficulties.

Cisco VoIP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone experts can assist you to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, resolving QoS, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability. For additional details about Progent's offerings for Cisco's IP voice and video technology, see Cisco Voice over IP (VoIP) and Unified Communications Professional Services.

Cisco Unified Communications Manager and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, is the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX solution by integrating with unified messaging applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering systems for high availability, and integration with Exchange Server and Skype for Business.

Cisco ASA Firewall and PIX Firewall Support
Progentís certified Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.

Network Security Inventory and Evaluation Packages
Progent's CISM and CISSP-qualified security engineers can deliver a variety of cost-effective network security Inventory packages and network security evaluation service bundles created to offer organizations of any size a chance to receive an impartial opinion about the strength of their security environment. These packages range from low-cost external network security scan and internal network security scan packages for small companies up to a high-level security evaluation solution for institutions who need meet security standards required by state regulators or by vendors. For every security assessment package, consultants with high-level security credentials analyze and summarize scanned information and make recommendations for efficient remediation.

SIP Infrastructure Solutions: SIP Trunks and Cisco CUBE Configuration Consulting
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can assist your business to plan, integrate, manage, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective online or onsite support to help you to migrate smoothly to an advanced communications environment that offers accelerated return on investment. Progent's Gold-certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync for access to a SIP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Expertise for Cisco Wireless Technology
Progent can provide a certified CCIE or certified CCNP to assist you to develop a comprehensive wireless network design and implementation plan that incorporates a wide range of wireless products and technologies and provides the identical protection, expandability, and manageability you expect from a wired environment. Progent can help you to implement transparent integration between Cisco wireless technology and wireless products from other vendors to give your business the functionality you need as well as the most protected, reliable, and cost-effective WLAN system available. Progent's CISA and ISSAP security professionals can advise you about how to build security into your wireless network and your business processes.

Simplified Administration Solutions for Cisco-based IT Networks
Progent's Cisco-qualified network consultants offer help with Cisco's network management tools alongside a variety of powerful third-party applications to build a complete network management solution to keep your network operating reliably, fully utilize expensive resources, guard your data, recover rapidly from device breakdown or deliberate assaults, and enable you to expand or reassign valuable components sensibly and economically as your company evolves.

For additional details concerning Progent's consulting and support services for Cisco networking and security technology, call 1-800-993-9400 or see Contact Progent.

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