Complex compatibility challenges, ever more sophisticated security threats, and a flood of new technologies such as Voice over IP (VoIP), seamless wireless connectivity, and mixed-media networking have added to the complexity of planning, integrating, and maintaining a network environment that is reliable, safe, cost-effective, and aligned with your business objectives. Delivering today's network solutions to most businesses demands both deep familiarity with specific technologies and platforms and an extensive breadth of real-world experience supporting business infrastructure and dealing with mission-critical applications for small and medium-sized organizations.

As a registered partner for Cisco and maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent consulting company, Progent can provide world-class skill in finding network infrastructure solutions focused on Cisco products. Since Progent is also a Microsoft Gold Partner and provides expert application support for a wide array of business applications, Progent can integrate end-to-end IT solutions that maximize the business value of your network.

Progent offers convenient, fast, and economical access to Cisco CCIE-qualified network experts. CCIEs are top-level networking engineers who earn this elite recognition only after strenuous testing administered by Cisco. CCIEs can tackle the most complicated problems surrounding network deployment, troubleshooting, and configuration. Progent’s CCIE-certified support specialists work closely with Cisco's in-house staff in analyzing problems with Cisco IOS utilities and coming up with temporary alternatives or receiving program patches to correct problems. Progent offers immediate access to a CCIE specialist by phone so that you can receive emergency assistance for complex network problems that are impacting productivity but are beyond the experience of your ordinary IT support organization. Progent's CCIE-qualified engineers can access your network using state-of-the-art remote connectivity utilities that allow them to provide rapid and economical diagnosis and repair of serious network problems.

Cisco's industry-leading catalog of infrastructure products supported by Progent includes PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, wireless access points, VoIP systems, Catalyst switches, plus security and Virtual Private Network (VPN) products. As a Registered Partner for Cisco with on-staff Cisco Certified Network Experts (CCIEs), Progent has privileged access to Cisco's engineering support specialists and Cisco's latest learning tools to stay at the vanguard of network technology.

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