Internetwork compatibility issues, increasingly sophisticated security attacks, and a flood of new technologies including VoIP, seamless mobile access, and mixed-media networking have added to the difficulty of planning, integrating, and supporting a network environment that is resilient, secure, cost-effective, and aligned with your competitive objectives. Providing contemporary infrastructure solutions to most businesses demands both deep familiarity with specific technologies and platforms plus a wide range of real-world background supporting business infrastructure and working with line-of-business applications for small and midsize businesses.

As a certified partner for Cisco and maintaining among the largest teams of Cisco-qualified CCIE engineers of any independent support company, Progent can provide world-class skill in delivering network infrastructure solutions focused on Cisco products. Because Progent is also a Microsoft Gold Certified Partner and offers professional application help for a broad range of business applications, Progent can deliver end-to-end information technology solutions that optimize the competitive value of your network.

Progent offers convenient, fast, and economical access to Cisco CCIE-certified network experts. CCIEs are top-level networking experts who qualify for this elite certification only after strenuous examinations administered by Cisco. CCIE-qualified engineers can handle the most complex problems associated with network deployment, troubleshooting, and configuration. Progent’s CCIEs work directly with Cisco's internal engineers in analyzing problems with Cisco IOS software and developing workarounds or obtaining program updates to correct problems. Progent offers immediate contact with a CCIE specialist by phone so that you can receive urgent help for complicated network issues that are impacting productivity but are outside the scope of your local network maintenance organization. Progent's CCIE-qualified engineers can access your network via state-of-the-art remote support tools in order to perform rapid and economical diagnosis and repair of critical network problems.

Cisco's industry-leading catalog of networking products supported by Progent includes PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, VoIP phones and systems, Catalyst switches, plus security and Virtual Private Network (VPN) solutions. As a Cisco Partner with in-house Cisco Certified Network Experts (CCIEs), Progent has priority access to Cisco's engineering support specialists and the latest learning tools to stay at the leading edge of network technology.

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