Progent is a Certified Cisco Partner with on-staff certified engineers ready to assist you to deploy or troubleshoot Cisco-based networking solutions. Being a Certified Partner for Cisco, Progent can provide the services of Progent's on-staff CCIE-certified professionals with experience in planning, deploying and repairing networking solutions based on Cisco technology. Because Progent is also a Microsoft Gold Partner and provides world-class help for a broad range of commercial software, Progent can help you find end-to-end information technology solutions that maximize the strategic value of your network. Cisco's industry-leading selection of networking products supported by Progent includes PIX 500 Series and ASA 5500 Series firewalls, protected broadband and integrated services routers, Aironet and Meraki wireless APs, wired and wireless voice over IP phones, Cisco Catalyst switches, as well as security and Virtual Private Network technology.


Additional Topics of Interest

Help Desk Software Selection and Deployment Network Engineer
Help Desk Software Selection and Deployment Setup and Support in Berkeley, CA

Progent's Virtual Help Desk Call Center services are an integrated expansion of your internal IT support organization. Virtual Help Desk can include advanced call center features such as a special telephone number with custom greeting. Progent can also send calls automatically to staff technicians who are specifically set up and trained to support your needs. In addition, Progent's Help Desk Call Center staff can use trouble tickets from any customer trouble ticket system for smooth integration with your internal technical services group. Benefits of Progent's Virtual Computer Support Help Desk services include professional Microsoft and Cisco Help Desk Call Center expertise the moment you call, transparent extension of your in-house resources, front-line support for urgent client problems, and by-the-minute billing.

Windows 10 Migration Upgrade
Windows 10 Installation Remote Troubleshooting in Wichita

Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and on-premises assessment and upgrade support for Windows 10 available from Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and end users, and post-migration Call Center support services.

Microsoft Project Server Integration Companies
Fresno, CA Help and Support for Microsoft Project Server 2010

Progent's Microsoft-certified engineers offer advanced expertise in deploying, managing and troubleshooting all versions of Microsoft Project Server and can provide a broad variety of cost-effective online consulting services following industry best practices to assist organizations of any size to get all the advantages of this leading platform. Support services available from Progent include system planning, software configuration and upgrades, setting up safe collaboration among local and remote or mobile users, network optimization, and customized online training classes.

Help Desk Software Selection and Deployment Consultants
Online Support for Computer Support Help Desk

Progent offers three essential types of Helpdesk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft and Cisco Authorized Partner and Progent's Help Desk staff of certified Microsoft professionals gives your customers convenient access to a dependable technical group with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a positive image as a key contributor to company performance. Progent's goal is to fix and not simply record problems.

Great Plains Engineer
Dynamics GP/Great Plains Features Computer Consultants in Virginia

Progent can show you how to plan and execute an efficient migration to Dynamics GP/Great Plains so that you retain your information, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce productivity interruption by creating and following a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that work seamlessly with Dynamics GP/Great Plains.

Exchange 2000 Technical Support Services
Expert Microsoft Certified Exchange Server 2000 Support and Integration in Lubbock, TX

Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting messaging solutions for clients in Northern California and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment offers security, fault tolerance, easy access for remote and wireless users, efficient management tools, and seamless integration with telephony. Progent offers expertise and support services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.

System Center 2016 Migration Network Consultant
Technical Consultant Petaluma

Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft Gold-certified consulting team can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.

Microsoft and Apple Mac Desktop Networking Firm
PC Desktop Network Installation San Rafael, CA

Progent can deliver a broad range of affordable services to assist your business to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, Apple OS X, or popular editions of Linux. Progent can provide onsite or remote help for single computers or notebooks or help your business to plan and implement a large-scale migration to new or revised OS software and business applications. Progent can also provide consultants and technicians to assist your company to prepare for and implement a company move or merger organized to produce the least possible disruption of your business.

Microsoft Certified Expert Exchange 2013 Compliance Support and Integration
Expert Microsoft Certified Technology Consulting Services for Exchange 2013 Data Loss Prevention New York, New York

Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces important new features as well as a revamped structure. These improvements affect vital facets of IT like manageability, high availability (HA), compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange 2013, design a cost-effective test and deployment strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Exchange Server 2013.

Microsoft ISA Server 2006 Troubleshooting
San Rafael, CA Local Network Consultants for Microsoft ISA Server 2006

Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling enhanced efficiency by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can protect business applications, services, and data throughout all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-qualified ISA Server 2006 experts can show you how to design, deploy, set up, and maintain Internet Security and Acceleration Server 2006 on your system so that your company achieves a highly functional and affordable balance of protection, productivity, and speed.

ISA 2004 Server Network Engineer
Microsoft Gold Certified Partner ISA Server Configuration Arnold, CA

Progent's Microsoft-certified ISA Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network protection needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

24x7 Support IT Consultants
Top Ranked Configuration

For medium-size companies who need network consulting services, Progent can deliver an array of alternatives including local service, on-line assistance, off-site Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, site relocation services, application development, and expert consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides professional on-premises help for fixing network problems quickly and economically.


















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