Cisco has developed an extensive product line of routers including appliances designed to provide the protection, performance, and reliability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.


Additional Topics of Interest

Remote Technical Support for Fault-tolerant system
Fault Tolerant Inter-Office Connection Remote Technical Support

Progentís fault tolerant network experts provide reliability support, disaster recovery services, system load balancing, high-availability interoffice access, fault-tolerant Internet connection design, high-availability data center consulting, and other non-stop networking support to show your small business design a 24x7 environment for mission-critical applications. Progent has the background to develop affordable, fault-tolerant networks by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a fully redundant Internet connection and intelligent network load balancing.

Support Outsourcing for Cisco ASA 5500-X Firewall
Network Consultants for Cisco ASA and VMware Redwood Shores, CA

The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-qualified CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

64-bit Upgrade Integration Support
Technical Support Services in San Francisco

Progentís Microsoft Gold certified engineers can assist you to update your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit desktop computing, plan an affordable upgrade strategy that reduces business disruptions, and offer inexpensive, expert remote help to assist your company to install 64-bit PC desktop operating systems and applications on your existing computers.

Microsoft Live Communications Server Consultancy
Consultancy

MS Office Communications Server delivers IM and presence as part of a scalable, world-class package featuring enhanced protection, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows cost savings and improved operational efficiencies, increased individual output, and stronger IP protection. Microsoft Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer online and onsite configuration support and mediation services for your Office Communications Server 2007 environment and can assist your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add significant strategic value to your information network

American Megatrends MegaRAC Professional
Professionals in Toledo, OH

Remote management cards offer network managers full control of a server without the need for an on-site visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient remote technical assistance. Progent has experience with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.

Consult for Nagios for Linux
National Nagios Remote Technical Support

Network monitoring typically consists of tracking a system's resource utilization in order to uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux and can be deployed to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's Linux consulting services offer small companies and developers assistance with managing and supporting UNIX and Linux systems that coexist with Windows-based technology.

Dynamics GP Great Plains Software Professionals
Dynamics GP/Great Plains Features Onsite Technical Support in Aurora

Dynamics GP 2010 accounting software is a comprehensive business management and analytics platform that integrates data and processes throughout your business, communicates easily with other applications, and connects workers, customers and vendors unrestricted by time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company benefit from the full potential of Dynamics GP 2010.

Microsoft Windows Small Business Computer Consulting Services
Microsoft Office Small Office IT Consulting Services in Scottsdale

Progent's pricing model is to bill for remote service and on-site visits per minute. Consequently, you are charged exclusively for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no service activation fee and requires no retainer for services provided during regular working hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be tempted to permit minor problems to stay unaddressed.

IT Development Project Engineers
Engineers for Project Implementation in Toledo, Ohio

For enterprise project management support, Progent offers access to senior IT professionals with years of experience in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise clients adhere to leading practices to ensure that major projects are completed on time and within budget.

Linux with Windows Services
Consulting Services

If your office network combines Linux technology platforms with Windows, Progent can help you to integrate your computers into a cohesive environment that permits all your OS platforms to coexist for easy management, transparent dataflow, high dependability, superior performance, and strong protection. Progent's UNIX/Linux and MS Windows integration assistance services feature IT infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and administration, online network help and repair, on-site technical support, and Help Desk Call Center services.

Midsized Business IT Outsourcing Companies
System Consultants Louisville, Kentucky

Progent has created a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who offer scant documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation sent by every consultant to every customer. The practice of detailing and organizing service activity allows more efficient service and eliminates a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

Support Outsourcing for Data Center Colo
IT Consultant for Hosting Downey, CA

Progentís data center IT services are intended for businesses with equipment located at IDCs or data center co-location hosting facilities and requiring on-demand on-premises help at the colocation site plus off-site support from Microsoft and Cisco certified experts. Progent offers a complete range of IDC and data center and colocation consulting services including network topology analysis, Windows and UNIX server installation and support, troubleshooting for server and communications networking, design and deployment of fault tolerant systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server clustering systems.


















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