Cisco Network Consultants Cisco Voice over IP Consulting Services From CCIE Certified Professionals
Progent’s Cisco Voice Over IP consultants can provide experienced planning, deployment and support services for Cisco VoIP products. Cisco Architecture for Voice Video and Integrated Data platform provides the infrastructure and tools for creating a seamless integrated system that can handle voice, video, and data traffic simultaneously. AVVID provides this capability while preserving a high degree of network uptime, Quality of Service, and security. Key advantages of IP communications systems enabled by Cisco AVVID VoIP architecture include a versatile, interoperable migration ability that permits you to choose IP Communications solutions that meet your current needs, while providing a smooth route for speeding up IP adoption, Quality of Service mechanisms that help ensure high voice quality through tight control of delay, loss and jitter, and network management tools that provide system administration, operations, repair, set up, fault monitoring, and element management. Progent’s Cisco-certified technology experts can show you how to design a reliable VoIP solution built around Cisco IP PBX and Cisco IP Telephony technology. Progent’s VoIP consultants can help you select and deploy Cisco software appropriate for your small or mid-size organization, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
Progent is a Microsoft Gold Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Gold Certified Partners represent the elite Microsoft Business Partners who receive the top client endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the level of Microsoft Gold Partner benefits Progent's customers by enabling Progent to provide your business more complete support for your information network.
Progent can provide convenient, quick, and cost-effective access to CCIE support professionals. Cisco Certified Internetwork Experts are recognized networking experts who are awarded this top-level certification only after thorough examination by Cisco. CCIEs can resolve even the most complicated issues associated with network planning, configuration, troubleshooting, and maintenance. Progent’s CCIE professionals work closely with Cisco in-house staff in identifying problems with Cisco's IOS software and developing workarounds or obtaining software updates to correct problems. Progent offers fast access to a CCIE by telephone so that you are able to get immediate help for tough network troubles that are impacting business productivity but are outside the scope of your local IT support providers. Progent's CCIE support professionals can access your environment using state-of-the-art off-site support technology to provide fast and affordable diagnosis and repair of critical network problems.
The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center gives small and midsize companies an affordable option to reliance on freelance consultants by offering broad technical knowledge shared by multiple support teams, round-the-clock access to urgent help, fast escalation to appropriate engineers for solving even the most difficult problems, service consistency and reliability, prompt follow through overseen by veteran IT service managers, a variety of easy-to-use mechanisms for initiating support tasks, plus excellent process visibility enabled by trouble ticket updates and accessible through a web portal.
E-Mail Guard by Postini provides continually upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your business is too small to qualify for a regular Postini license, you can still have the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard antispam and antivirus aggregation program. Progent’s certified e-mail security consultants can show you how to create an email security plan that features antispam and anti-virus technologies and policies.
Progent is a pioneer in cost-effectively delivering enterprise-class network help to small companies. Progent's achievement in handling the IT support needs of the chronically underserved small business market is the cumulative result of major technical and operational breakthroughs that have eliminated much of the traditional costs out of administering network service, injected unprecedented professional skill into the IT service system, and significantly streamlined the repair cycle.
Microsoft Operations Manager is a powerful server management tool that helps network managers to be more responsive to critical IT trouble spots by alerting them when incipient problems require attention according to an extensive database of real problems. MOM saves management time by filtering out inconsequential event information that is not indicative of critical issues. Progent's trained MOM consultants can help you to pick relevant Microsoft Operations Manager components, deploy and integrate Microsoft Operations Manager, and write specialized rules, Visual Basic scripts, reports, and alerts for your company.
Progent can help you prepare and execute a smooth move to Great Plains so that you preserve your information, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and executing a smart migration plan. Progent can also help train new Microsoft Dynamics Great Plains users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics Great Plains.
GIAC was founded in 1999 to validate the knowledge of network security experts. GIAC's mission is to ensure that a certified professional possesses the skills appropriate to provide services in important areas of system, information, and application software security. GIAC accreditations are recognized by companies and government organizations all over the world including and the United States NSA. Progent offers the expertise of certified consultants for all of the security services covered under GIAC accreditation topics such as auditing IT infrastructure, incident response, intrusion detection, and web-based services security.
Even if your company has a small network services group and a modest technology budget, your information system can still feature the same high reliability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent system management products for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical network applications and servers operating. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to cut support costs, fix problems quickly, and prepare for issues before they impact system productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform complete process management. Progent can help with MOM 2000 and Microsoft Operations Manager 2005 to give small company networks enterprise-class reliability, security and capacity.
For custom program creation, Progent can supply software design consultants to write business software in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Network monitoring commonly consists of observing a system's resource usage in order to identify data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's network support engineers can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support services offer small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.
Progent's Linux support experts provide small and mid-size businesses and developers help with administering and supporting Linux systems that run with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise provides you with an easy one-stop source to help you create and manage a protected and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat Linux, SUSE, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
