Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the foundation of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating tightly with applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can assist with any aspect of Unified CM configuration and debugging in areas that include integrating Cisco Voice over IP phones and video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server failover systems for survivability, and integration with Microsoft Exchange and Skype for Business.

Additional Topics of Interest

Professionals for Microsoft SBS Server
IT Consulting for Microsoft SBS Premium Add-on Newark, New Jersey

Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world expertise and extensive knowledge in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and servicing network environments based on the Microsoft SBS suite of servers and programs.

Microsoft Small Business Server 2003 Networking Companies
Server Installation for SBS 2000 in San Francisco

Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to plan, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

MySQL application development Consulting
Engineer for MySQL Enterprise Edition

Progentís team of expert software programmers, relational database designers, and program management consultants can help enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database designers and programmers skilled in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with additional data sources such as Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can help clients to build, enhance, troubleshoot, or port web applications to take advantage of the most current web technology.

Catalyst Switching Consultants
Catalyst Switch IPv6 Integration Support in Mississippi

Cisco's Catalyst line of managed modular and fixed switches provide control and high throughput at the access, aggregation, and backbone levels of converged voice, HD video, and data networks for businesses that range from small businesses and branch offices to global enterprises and SPs. Progent's Cisco-certified CCIE consultants offer remote and on-premises expertise with Catalyst family switches to assist your organization to plan an efficient infrastructure that addresses your specific business requirements, configure proof-of-concept testing systems, install Catalyst switches, establish and verify a sound security strategy, automate system management and performance tracking, provide repair and support services, optimize switch performance, configure Catalyst's fault-tolerant solutions to achieve near-zero downtime, and upgrade without disruption from older Catalyst platforms to current devices.

CRISC Online Consulting
Risk Response Remote Troubleshooting

Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery plan in case of an IT network catastrophe. Progent can help you define a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, non-stop system architecture that addresses availability issues covering a wide array of network technologies and procedures.

Colbolt Linux Network Consulting
Fedora Linux Setup and Support San Francisco Bay Area

If your company is producing UNIX or Linux software on a network that includes MS Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of high-value expertise without the continual distraction of managing your company information system. By using smart server monitoring and by providing remote and on-site assistance when your business needs it, Progent represents an economical alternative for maintaining an information network that provides high availability, security, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, proactive network monitoring, and Help Desk outsourcing.

Sales Office Support and Setup
Support Services for Branch Offices in Morgan Hill, CA

Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that need IT service with the flexibility associated with with small organizations but which includes professional client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise has a branch office situated anywhere in California or any region served by Progent's consultants, Progent can offer a wide array of onsite and remote IT support services and system design assistance.

Contract Programming for Microsoft Access desktop
Professional for Microsoft Access application development in Greensboro, North Carolina

Progent can provide economical online consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide expert assistance for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide custom webinar classes for Access application development and DBA services.

Cisco firewall IPS Online Consulting
Consulting Services for Cisco PIX to ASA upgrade

Progentís experienced Cisco IT security consultants provide expert PIX and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security gaps.

ISA 2004 Firewall IT Services
Fremont, CA ISA 2004 Firewall Remote Support

Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and manage an implementation of Forefront TMG or ISA Server 2006 on your network that delivers the firewall protection, performance and manageability that your company needs.

Exchange 2013 Disaster Recovery Remote Support
Consultant Novato, CA

Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These improvements affect vital facets of IT including manageability, availability, security, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Exchange 2013.

Microsoft GP/Great Plains Support and Integration
Dynamics GP/Great Plains Features Integration Support in Montgomery

Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis solution built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you can license only the functions you currently require, with the ability to expand users and enlarge capabilities when necessary. Progentís Dynamics GP/Great Plains support experts can help you install, customize and administer the latest version of Dynamics GP or upgrade efficiently from an older release.

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