Cisco Unified Communications Manager, previously known as CallManager, is the foundation of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express provide a borderless IP-PBX solution by integrating with unified messaging applications such as Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified consultants can assist with any facet of Unified Communications Manager support and debugging in areas that include integrating Voice over IP phones and desktop video IP phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.


Additional Topics of Interest

SQL Server 2014 Network Consultant
SQL Server 2014 Consultant Services Virginia Beach

Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including planning, deployment, management, troubleshooting, and application development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.




Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

Windows and UNIX Engineer
Support Services for Windows and Solaris Rochester, NY

If your company is producing UNIX-based applications on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the constant hassle of managing your business network. By using automated server monitoring and by providing remote and in-person assistance as your business needs it, Progent offers an affordable solution for managing an information system that features high dependability, security, and efficiency. Progent's developer support services include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises service and repair, network monitoring, and Help Desk Call Center outsourcing.

Online Office 365 Excel Training Server Troubleshoot Expert
Technology Consulting for Online Photoshop Training

Progent offers live online training for a range of desktop apps and environments such as Microsoft Office Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of conventional physical classroom seminars, including instant communication between clients and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the availability of many trainees. Available to single students or groups of all sizes, Progent's virtual instruction permits the trainer to run the class from an online office while the students can be dispersed throughout a campus or across the country. Virtual training utilizes powerful teaching aids such as virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specialized topics or extended in time and broader in coverage.

Engineer for Microsoft ISA 2004 Server
St. Helena, CA Microsoft Proxy Server IT Consulting

Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.

Remote Technical Support for Reselling Network Support
Reselling Network Support Technology Consulting Coral Springs, FL

Progent offers a selection of programs that allow individuals or organizations to make money by acting as referrers, sales agents, or resellers of Progent's technical support and advanced consulting. Options include performing as a sales agent for Progent-branded support or using Progent's information technology experts under your own brand as a transparent extension of your IT services team.

Open Positions for Senior Network Engineer
Recruiter Cisco Consultant Remote Support Job Newark, NJ

Progent is looking for a range of full-time workers including solutions-driven Microsoft Certified Systems Engineers; system consultants who have Cisco CCNP or CCIE credentials; and specialists in advanced system design with experience in mobile connectivity, wireless networking, non-stop environments, disaster recovery planning, data preservation, and virtual servers. Progent is also hiring workstation support technicians, remote service specialists, and CISSP or CISA accredited security consultants. We are also seeking veteran managers and administrators able to operate efficiently in our dynamic, virtual office model. Progent works with freelance consultants who have in-depth knowledge and hands-on experience in high-demand IT areas beyond our main technical focus. Progent's Experts Group employs freelance consultants who offer advice and programming services for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with popular platforms such as Linux, Apple OS, or Sun, or offer expert skills in areas such as telecom, web site development, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants certified by us coordinate with Progent's full-time consultants to deliver comprehensive IT services for small and midsize business networks.

Expert CISSP Certified Security Firm
CISSP Security Tech Services

Progent's CISSP qualified security experts, or Certified Information Systems Security Professionals, are consultant who have earned CISSP status as a result of extensive study and thorough examination. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has given the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include Security Administration Practices, Security Design and Models, Access Control Methodology, Applications Development Security, Operations Security, Physical Security, Cryptography, Communications, Internet Security, and Business Continuity Planning.

Relocation Specialists
Alameda, CA Enterprise Windows Security Consulting Services

For enterprises with branches in Northern California or any region served by Progent's engineers, Progent's Microsoft-qualified IT support experts and authorized Cisco network specialists offer a range of network support services such as project management, SOX compliance, site moves, enterprise security, network architecture, local or phone-based emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can help you plan a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progentís Microsoft qualified consultants can help large enterprises plan, integrate and maintain major rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.

Cisco IP phones Integration Services
Onsite Technical Support for IP Telephony in Las Vegas, Nevada

Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

Fedora Linux Specialist
Suse Linux Information Technology Consulting Buffalo, NY

Progent's Linux consulting experts provide small and mid-size businesses and software developers help with administering and supporting Linux systems that run with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with an easy one-stop source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

Small Business Computer Consultants for Custom Applications Development
Microsoft Dynamics SL Remote Technical Support in Marin County

Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to match your particular business needs. Progentís Microsoft consultants offer expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration services for secure, company-wide information sharing plus integration with Customer Relationship Management applications.


















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