Cisco Systems Network Support Outsourcing Cisco VoIP Consulting From CCIE and CCNP Certified Professionals
Cisco Unified Communications system for VoIP gives you the foundation and feature set for creating a unified converged communications system that can manage voice, video, and data traffic at the same time. The Unified Communications product line provides this functionality while sustaining a high degree of network reliability, QoS, and security. Progent can give you access to a CCIE Consultant or CCNP Engineer to show you how to deploy Cisco VoIP products. Progent’s Voice over IP engineers can analyze your current network and Internet access channels to see if your environment is adequate to support VoIP products effectively, help you to select and deploy Cisco products that make sense for your current needs and future expansion plans, and integrate your Cisco VoIP solution with products from other vendors. Progent can deliver expertise in the complete line of Cisco IP Telephony products including Cisco Unity Express and Cisco CallManager Express.
Cisco's current network devices and technologies enable a new model of data center architecture that allows continual enhancements in server, disk, network infrastructure, and application solutions in a maintainable and economical way. Progent can assist businesses to identify and implement Cisco's connectivity and security technology to create a firm architecture for your data center and improve your data center operations in critical areas including processor and disk utilization, comprehensive security enforcement, server consolidation, regulatory issues, and disaster recovery.
If your business computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for easy administration, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's UNIX and Microsoft Windows integration assistance services include IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and repair, in-person technical support, and help desk support.
Even if your business has a small computer services group and a modest IT budget, your information system can still feature the same high availability and responsiveness that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-qualified and Cisco-qualified IT consultants, the latest system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital network applications and hardware operating. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to reduce support costs, resolve trouble spots quickly, and anticipate problems before they impact network productivity. Progent is expert at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver complete event management. Progent supports MOM 2000 and MOM 2005 to offer small business systems enterprise-class reliability, protection and performance.
Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
Nagios and MRTG are powerful, license-free monitoring tools that operate with the Linux OS and can be used to monitor UNIX/Linux environments, Windows networks, or mixed-OS systems in which the Linux OS and Windows coexist. The Nagios monitor allows network managers to track network services such as SMTP, HTTP, SSH, and PING. MRTG lets you track the traffic in and out of SNMP network devices such as processors, routers, and switches. Progent's system integration consultants can assist you to utilize both these utilities to streamline and repair your network.
Progent has created a comprehensive service reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small support organizations who provide minimal documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by each consultant to every client. The practice of detailing and organizing service activity results in more effective support and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.
Progent’s Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a common location for your workers or customers to connect to, manage, distribute and manipulate relevant data, documents, and software and to communicate with one another. It allows faster and better decisions, more effective access across teams and more economical business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and without an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, download and apply.
Progent’s Microsoft-certified consultants can provide small and midsize companies computer consulting, support, and troubleshooting services for SharePoint. SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. Microsoft SharePoint Server offers a central spot for your employees or clients to access, organize, distribute and interact with relevant information, documents, and software and to interact with other people. SharePoint allows faster and better decisions, more efficient access across teams and more streamlined business practices. The primary objective of Microsoft SharePoint is to gather together, in a productive way, all of the diverse sources of information accessible within and outside an organization. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve developed in a way that makes data convenient to locate, retrieve and apply.
If your company computer system mixes Linux technology with MS Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, enhanced performance, and tight security. Progent's Linux and Windows integration support offerings include IT infrastructure integration and service, support for Windows services for UNIX, online server monitoring and administration, remote network support and repair, in-person technical support, and help desk call center services.
Cisco has developed an extensive array of routers including appliances built to deliver the protection, performance, and availability features required by small and medium-sized businesses. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, such as the Cisco SB 100, the Cisco 800 and 1800 Series Routers, Cisco 3800 and 7200 Integrated Services Routers, as well as older 3600 and 3700 Series Routers.
