For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop environment that improves the strategic value of your information system; configure XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; migrate your existing virtual desktop software to current releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to follow best practices to maintain XenDesktop effectively.


Additional Topics of Interest

Microsoft Certified Expert Technology Consulting Services for MOM
Microsoft Operations Manager 2005 Consulting Services

Progent's Microsoft certified consulting experts have over a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.

Network Health Reports Engineers
Network Health Reports Engineer

Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a cleaner and more secure AD implementation. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime.

Consult for Network Security Inventory
Professionals for Information Risk Assessment

Progent provides small organizations two ultra-affordable network security evaluation packages that include, for a set fee, remotely managed inventory scans of your security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, present objective summaries of your existing network security, and make suggestions for remediation. Progent has developed two non-overlapping security evaluation packages for external and internal scanning that are priced to fit the restricted budgets of small companies while offering enterprise-class evaluations of your IT network's exposure to attack.

Consultant Services for Email Bayesian Analysis
ProSight Email Spyware Protection Consultants

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

Wireless Consultants
Troubleshooting for 802.11ac Migration Phoenix

Progentís Wireless Consulting Services offer a convenient, affordable way for businesses of any size to deploy, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

Computer Consulting for Server Consolidation
Engineers in California

By using virtual server technology, companies are able to run many virtual servers on one physical server. Virtual server technology allows companies to gain all the benefits of server segmentation, while avoiding the costs associated with buying extra server equipment. Virtualization is also the critical technology for building private clouds, which provide major benefits such as reducing the costs of hardware, datacenter facilities, and administration while enhancing data protection, system availability, and recoverability. Other important server management options are network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management experts can assist you with all areas of server virtualization and administration to allow your business to contain costs and conserve time.

UNIX Online Consulting Firms
Solaris Online Information Technology Support

Progent provides national online help and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows products. Remote IT help offers optimum return for your IT dollar by preserving client productivity and limiting the time billed for computer repair services. Sophisticated online support tools and skilled technicians and engineers allow Progent to solve most IT issues without squandering time and money by going to your location. In most of cases your IT problems can be remediated by telephone or through a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to help you with the toughest network issues.

Online Support Services for IOS XR Software
3800 Router IT Consultant in Jacksonville, FL

Cisco has designed an extensive product line of routers that includes appliances built to deliver the security, bandwidth, and availability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

Fault Tolerant Network Outsourcing
Fault Tolerant Mutli-location Network Remote Consulting

Progentís Disaster Recovery/Business Continuity consultants have extensive experience assisting small and mid-size businesses to reduce system downtime by offering affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore systems, and transparent system maintenance. Progentís business continuity experts can assist you to plan and validate an efficient business continuity plan that matches your business needs and budget. Progentís disaster recovery specialists can assist you to design, deploy, and manage resilient technologies such as non-stop Internet access, virtualization, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.

Consulting for Hawaii
Tech Outsourcing for Louisiana

Progentís Technical Response Center (TRC) offers nationwide extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified service experts offer after-hours phone help and remote secure network connection to troubleshoot and resolve network problems quickly and economically. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to appropriate specialists as needed. For urgent issues, the Technical Response Center tries to answer your call for service in less than one hour.

On-site Technical Support for Virtual Help Desk
Computer Support Help Desk Remote Troubleshooting

Progent provides several essential types of Help Desk support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft Gold Authorized Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals offers your customers easy access to a dependable technical group with years of experience delivering phone support and online repair for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to company productivity. Progent's target is to resolve and not merely record problems.

Microsoft Office 2003 Information Technology Consulting Companies
Microsoft Office 2000 Tech Support Outsource Bay Area

Progentís IT outsourcing packages provide economical network consulting for small businesses. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing an on-line business application, outsourcing your IT technical services can reduce costs and minimize risks, allowing IT service budgets to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust network architecture for your vital applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.


















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