For office computer networks located within the state of Colorado, Progent's Microsoft authorized consultants can deliver phone support and troubleshooting to fix your network problems fast and affordably. Progent has acquired enterprise-level skills, software utilities, and support knowledge bases to identify and repair IT problems while avoiding the expense and delays associated with on-site service calls.

If your Colorado company is situated outside of the larger urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby network support choices may be limited in technical expertise, or not available during a crisis. This results in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to deliver efficient network solutions.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of availability and expandability and is also easy to transfer to any data center. Progent's Private Cloud hosting and management services are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital investments, system support, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility. Learn about Progent's ProSight portfolio of managed services for small businesses.

Some Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the popular online Cisco router support services available from Progent include setting up domain name, IP addressing, routing tables, logging, and user accounts; setting up HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing maps, line settings and BGP peering arrangements; updating router's IOS image; configuring and testing failover; resolving VPN problems; making a network diagram and documenting configuration; plus policy and disaster recovery planning.

iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to assist you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a highly available, protected and efficient infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training to help manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT system.

Juniper Networks Consulting
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system products and can assist you manage environments that incorporate a combination of Juniper's OS platforms.

Microsoft Virtual Desktop Help
Microsoft's virtual desktop solutions lower the effort needed for IT managers to deploy software programs so they are standardized throughout an entire user base, provide the power to manage access to business information, and enable fast installation of additional or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative VDI infrastructure behind RDS simplifies desktop access, enhances responsiveness, strengthens data security, unifies management, and offers an almost seamless user environment. Progent's desktop virtualization engineers can assist you to assess the business advantages of Microsoft's virtual desktop technologies, configure test and on-line deployments, optimize your network infrastructure to support virtualized desktops efficiently, evaluate and resolve security problems, and train your network managers to utilize best practices to achieve a fast ROI from client virtualization.

Disaster Recovery/Business Continuity Planning Help
Progent offers advanced remote expertise for business continuity planning, testing, and education to help you to respond to potential catastrophes, minimize service disruption for your most critical IT operations, avoid lost information, and meet regulatory mandates and business obligations. Progent's business continuity experts can team with your management and network support staff to perform risk and business impact evaluation, identify interdependencies, identify the resources required to run your organization, prioritize crucial IT functions and specify acceptable restoration times, select colocation sites, set up safe offsite connectivity for crucial employees, implement emergency notification systems and assign responsibilities for staff, document a comprehensive recovery and test plan, and provide training for management and technical staff to execute your agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Advanced Project Management Consultants
For enterprise project management assistance, Progent can provide access to veteran information technology professionals with decades of experience as technology project managers for program development, business technology deployment, and process re-engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These proven project managers can provide advanced management expertise to assist enterprise clients to adhere to leading practices to make sure major projects are completed on time and on budget.

MySQL Database Application Development and Database Administration Consulting
Progent's MySQL application programmers, database architects, and database administrators offer affordable remote DBA or application programming support and can help organizations of any size to configure and support MySQL within a reliable network infrastructure that offers high levels of performance, scalability, and security. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent can provide convenient, immediate, and affordable access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are recognized networking gurus who are awarded this prestigious certification only after thorough testing by Cisco. CCIEs can resolve the most complicated issues associated with network design, integration, troubleshooting, and maintenance. Progentís CCIE consultants cooperate closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and developing fixes or acquiring patches to correct problems. Progent can provide quick contact with a CCIE by phone so that you are able to get immediate assistance for complex network troubles that are affecting worker efficiency but are beyond the expertise of your local IT service providers.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager (CUCM), is a unified voicemail platform that promotes collaboration by providing flexible set of alternatives for retrieving voice messages within an environment that is simple to deploy and maintain. Cisco Unity Connection lets you read and manage your voice messages from your email inbox, browser, Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to medium businesses and enterprise branch offices with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your CUE solution continues to deliver the highest possible business value.

MS Dynamics GP Consulting Services
Microsoft Dynamics GP 2015 R2 features a new design that improves cloud readiness, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and strengthens security. Progent's experienced Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and experience to resolve the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the return on your investment in this mission-critical platform.

Web Site Development
If you want to spruce up your company web, develop internal Webs for applications like HR or employee education, build a powerful Web presence for a new business, or build world-class, database-driven web applications, Progent can provide talented and seasoned web designers and programmers. Progent's consultants can also assist you to support your web environment by designing and maintaining a protected, dependable server and connectivity environment featuring remote and mobile access. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for popular web authoring platforms. For data-driven web applications, Progent can provide the help of certified SQL Server programmers, Oracle programmers and DBAs, and MySQL consultants.

SQL Server Application Programming
Progent's SQL Server application developers can assist your organization to build and support applications based on Microsoft's SQL Server database platform. Progent follows industry best practices to create efficient, manageable SQL Server applications and knows how to team with a client's IT staff to complete programs in a timely and affordable manner. Progent for can assist you to build SQL Server applications by offering a broad selection of professional support services including specification of features and scope, database modeling, ETL development, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering, reusable schema, synchronization mechanisms, security, and fault tolerance.

Stealth Penetration Testing
Stealth intrusion checking is a key part of any overall IT system security strategy. Progentís security professionals can perform extensive unannounced penetration security checks without the knowledge of your company's in-house IT staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and consistently observed.

Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center (TRC) is committed to delivering the best quality of online computer support services possible for urgent and standard issues. For emergency problems that affect multiple users, key individuals, or a mission-critical application, the TRC is set up to respond in one hour or less. For standard problems, the TRC is committed to respond in two hours or less. In all cases, your trouble ticket will be generated quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you on every corrected problem to confirm you are satisfied with the outcome and willing to close out the trouble ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.

Microsoft Data Protection Manager Help
System Center 2016 Data Protection Manager offers small and medium-size organizations automatic backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to design, implement, administer, and troubleshoot a multi-site backup/restore solution built around SCDPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed guidance to help you through challenging issues or provide comprehensive project management services to make sure you finish your SCDPM 2016 initiative on time and on budget.

Talk to a Progent Network Support Expert
To find out how to access a Progent network support expert for online or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Support.














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