For small office networks located throughout the state of Colorado, Progent's Microsoft and Cisco qualified technical experts can provide remote phone help and remote troubleshooting to resolve your network troubles fast and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support knowledge bases to diagnose and fix IT problems without the expense and delays associated with on-site technical service dispatches.

If your Colorado small business is located beyond the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local network support options may be limited in expertise, or not available during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís team of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a extensive range of clients. This means you get not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.

Progent's Test Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento is available for piloting mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility problems, and building training environments for new technologies. For Progent clients without adequate internal resources to assemble effective pilot systems, the lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's extensive family of productivity apps and cloud services available on a subscription basis. Office 365 applications and cloud-based services are offered in a variety of product bundles intended for markets from individuals and households to global enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that seamlessly integrate local and cloud-based resources.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's preparedness to block or recover quickly from a ransomware attack. Progent will consult with you directly to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup/recovery environment that aligns with your business requirements. For more information, see The ProSight Ransomware Preparedness Report.

Live Online Training Classes for Popular Desktop Applications
Progent offers online classes for a range of client applications. Progent's Online training covers areas that include Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, PowerPoint collaboration, Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Webinar-based education provides the benefits of conventional classroom seminars, such as immediate communication between clients and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of multiple students.

Broad and Deep Experience with Office Networks
Progentís group of over 100 network consultants means clients benefit from the leverage of more than 1,000 years of combined background and shared information to resolve the most vexing network problems. Progentís certified information technology consultants possess the experience to come up with fixes fast and deliver them cost effectively.

Progent is a Certified Microsoft Partner
Since Progent is a Certified Partner for Microsoft, every Progent consulting expert has access to the technical and educational resources needed to deliver the best information technology support available. Progent's IT outsourcing, Help Desk Call Center, Office 365 integration expertise, and software programming services allow small business customers to take advantage of the broad array of skills associated with the IT departments of big enterprises without the high expense and distraction of maintaining a self-sufficient in-house support group.

Consulting Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, design processes for creating and installing VMs and VM hosts, implement high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's hypervisor experts offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless network optimized for your facilities, offering you a wireless solution that delivers the reception, performance, load-handling capability, Quality of Service, security, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service. Progentís on-premises survey features physical walkthroughs, RF and security assessment of your existing WLAN, evaluation of your site's layout, measuring for radio frequency interference, signal propagation modeling, selection of optimum placement for customer-requested Wireless Access Points including Aironet APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing a new WLAN.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud hosting and management services are built on mature virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility. Find out more about Progent's ProSight family of managed services for small businesses.

Detailed Documentation of Services Delivered
Progent provides full and meaningful documentation of all support activity to make sure clients do not feel ďcaptiveĒ to their IT service organization. Progent sends e-mail documentation of support activity immediately after completion of each support task, and also provides a hard copy along with monthly billings. Complete IT service reporting makes it easier for customers to move to a new service provider or take on increased service duties internally. Complete support reporting also provides IT managers the information required to assess the quality of maintenance services and produce better informed IT expense projections.

Progent's Online Consulting and Training Support for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a wide selection of economical online consulting services to assist you to manage your current Microsoft Word solution or help you to upgrade to a current release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various releases of Office Word, interfacing Word with other Office applications like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security support, and smart phone and tablet synchronization, and remote Microsoft Office Word training sessions customized for individuals or groups.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration experts can help your business to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective online or onsite support to help you to migrate efficiently to a modern unified communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync for access to a SIP PSTN trunk.

Stealth Penetration Testing
Stealth penetration checking is an important component of any overall network security plan. Progentís security professionals can perform thorough unannounced penetration security checks without the awareness of your company's in-house network support resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event log analysis are properly set up and actively observed.

Automated Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a selection of Network Support Packages built around the advanced problem solving abilities of System Center Operations Manager, a cutting-edge network management software platform that tracks the availability, performance and security of your IT system and detects problems before they can disrupt your system. To give you additional understanding about the performance and robustness of your network infrastructure, Progent can help you install and operate leading network monitoring software based on Linux.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security capabilities addressed under GIAC accreditation such as evaluating network vulnerability, incident handling, intrusion detection, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting events.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist your business to design, configure, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consultants.

Talk to a Progent Network Consultant
To see how you can contact a Progent network consultant for online or on-premises support in , phone 1-800-993-9400 or go to Online Computer Help.














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