If your business computer network is in Colorado you now have fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with complex issues affecting your network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available online of any independent support firm in the U.S. Rates are reasonable, billing is per minute, engagement is fast, and service is unbeatable.

In case your Colorado company is based far from more populated metropolitan neighborhoods including Denver, Colorado Springs, Aurora, or Lakewood, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when you have an emergency. This can result in a drop in income for your company, upset customers, unproductive workers, and distracted executives. By calling Progent's remote support, you have access to a certified professional ready to offer assistance when you need it to get your network operating.

Since Progent bills for phone service per minute, your company pays exclusively for technical help delivered. Progent asks for no service activation surcharge. Many online service companies have large minimum time requirements or bill for every fifteen minutes or more. Progent's one-minute granularity and straightforward billing model do away with big bills for speedy solutions.

If your Colorado business requires remote assistance for UNIX, Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's seasoned staff of remote support professionals has a broad array of in-depth computer knowledge. This enables Progent's remote service specialists to resolve the most challenging technical problems more quickly than is feasible with typical independent service firms or with the in-house support staff commonly found in small or mid-size businesses. Progent has developed the technology and experience to fix problems economically in a wide variety of computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE engineers have been awarded advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to assist companies that run networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online support group offers the assistance of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers remote support from engineers who have been awarded recognized security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve particularly tough problems. This speeds up remediation of emergency problems, avoids network disruption, and minimizes maintenance invoices.

For businesses anywhere in Colorado, Progent offers immediate online access to UNIX/Linux, Sun Solaris, Mac engineer for urgent help to repair technical issues that are impacting productivity and are not within the comfort zone of your on-hand computer maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE-certified consultants can analyze your network by means of the latest remote support utilities that allow them to perform fast and affordable diagnosis and remediation of critical IT problems.

Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Colorado Company
Progent's network engineers are qualified to provide advanced support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online network service team can assist Colorado companies to maintain a broad set of information products and technologies including system infrastructure, messaging solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Mac OS X systems, VMware options for processor economization and centralized administration, and migration from dated applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service experts offer remote troubleshooting for computers powered by popular versions of the UNIX OS such as: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or common Linux products such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking professionals who earn this rare credential by passing thorough testing administered by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or national ISPs, and as a result their services are not easily available to smaller companies.

Progent is one of the few IT service organizations that makes sure that CCIEs are available to support small and mid-size businesses. In addition, Progent offers fast access to a Cisco CCIE by phone so your company can get immediate help for critical network problems that are hurting your productivity but are outside the competence of your usual IT maintenance personnel. Progent's CCIE support experts can connect to your network by utilizing sophisticated on-line troubleshooting technology to perform rapid and cost-effective analysis and repair of urgent system problems. For additional information concerning Progent's support for Cisco network appliances, see Cisco Technology Professional Services.

Gold Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-qualified remote service engineers can deliver network problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your organization the expertise of support engineers who can assist your company with a broad range of technology expertise such as Windows Server 2012 R2 integration, Windows Server 2008 maintenance, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint 2013 application development, Lync implementation and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified System Security Experts
Progent provides you access to expert CISM, CISA and CISSP security professionals who can deliver a range of security solutions that can strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple Mac OS X environment against attacks or assist you to revive quickly from an assault. Security solutions provided Progent include: in depth security evaluation using technologies such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Nikto; quick recovery from malicious attacks; setting up firewalls; establishing safe techniques for remote and mobile access; securing your email system from spam and DHA attacks; and implementing round-the-clock proactive monitoring. To find out more information concerning Progent's security services for small and midsize companies, refer to Progent's Consulting Support for System Security.

Business Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply professional engineering support and education in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft applications such as CRM, Microsoft Office Project, Microsoft Word, and Office Excel. To learn additional information on Progent's expertise, customization, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Call Center Support Options
Progent offers three programs for Help Desk assistance that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the immediate accessibility of a professional Help Desk Call Center but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can act as a main Help Desk for your business, represent an escalation resource for the most challenging technical problems, or be available in those instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your current one, selecting or programming Call Center application software to address the particular requirements of your business, or adding temporary personnel to operate remotely with your internal Help Desk Call Center group to deal with demanding scenarios like software migrations.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft experts can offer your clients easy contact with a reliable technical support team with extensive background in phone support and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk Call Center a respected reputation as a major driver of business performance, and Progent's mission is to fix and not just report problems. To learn more information on Progent's Call Center service and outsourcing, refer to Progent's Call Center Services.

Progent's Remote Support Technologies
Progent's sophisticated customer support reporting system stores extensive records of all support delivered to Progent's customers. Each authorized Progent team consultant has the benefit of the details of services rendered to each customer by any team engineer. This history of trouble tickets and fixes is structured as an easily retrievable internal knowledge base that allows Progent's remote technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' internal support personnel that allow Progent's online service specialists to arrive at the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To see how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for urgent phone-based consulting expertise in Colorado, call 1-800-993-9400 or go to Urgent Online Network Help.

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