If your business computer network is in Colorado you can have quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to assist with complex problems affecting your IT network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide support firm in the country. Rates are affordable, billing is by the minute, sign-up is immediate, and service is unbeatable.

In case your Colorado business is situated far from more populated metropolitan neighborhoods such as Denver, Colorado Springs, Aurora, or Lakewood, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic during an emergency. This could mean a loss of productivity for your business, angry clients, idle employees, and distracted management. By contacting Progent's online services, you can get in touch with a qualified engineer ready to provide assistance whenever you need it to keep your system on line.

Since Progent bills for phone support per minute, your business owes exclusively for technical help provided. Progent imposes no startup charge. Many online support firms apply substantial minimum payments or charge for every fifteen minutes or more. Progent's one-minute granularity and simple billing mechanism avoid unexpectedly large invoices for speedy repairs.

If your Colorado company requires online assistance for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's experienced team of remote consulting professionals offers a broad array of in-depth information technology skills. This allows Progent's online service experts to resolve the most complex network trouble faster than is possible with ordinary third-party service firms or with the internal support resources usually available to smaller companies. Progent has developed the tools and experience to fix problems efficiently in a wide variety of network configurations that feature combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE support experts have been awarded advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a variety of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.

In order to help companies who maintain environments based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote support team makes available the services of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based support from professionals who have been awarded a variety of security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually intractable jobs. This accelerates resolutions of urgent problems, prevents system disruption, and minimizes technical support bills.

For organizations throughout Colorado, Progent allows immediate online communication with UNIX, Linux, Sun Solaris, Apple Mac engineer for urgent assistance to repair computer problems that are threatening business productivity and are beyond the scope of your on-hand network service group. Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE-qualified support professionals can connect to your computer environment with state-of-the-art remote troubleshooting technologies in order to deliver rapid and affordable evaluation and repair of serious network issues.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Colorado Company
Progent's network consultants can provide advanced assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions such as:

Online Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X online technical service staff can assist Colorado companies to maintain an extensive set of computer products and technologies that include system architecture, email support, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X platforms, virtual server products for server economization and centralized administration, and transitioning from outdated applications to modern solutions powered by newer versions of UNIX, Linux, Solaris, Mac OS X, or MS Windows.

Progent's service experts can provide remote technical help for computers based on popular variants of the UNIX operating system including: Mac OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and Silicon Graphics IRIX or common Linux products including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who are awarded this rare credential by passing strenuous testing administered by Cisco. Most Cisco CCIEs work for big enterprises or nationwide Internet service providers, and consequently their expertise is not readily accessible to small and mid-size businesses.

Progent is among the few computer consulting organizations that makes sure that Cisco CCIEs stay accessible to assist small and mid-size organizations. In addition, Progent offers convenient access to a CCIE via phone so your company can receive timely assistance for urgent network problems that are disrupting your productivity but are not within the comfort zone of your local IT maintenance personnel. Progent's CCIE consultants can tie into your system using secure remote support tools to execute rapid and cost-effective analysis and repair of urgent network problems.

Cisco qualified consultants from Progent can assist your business to plan, setup, and service an integrated business network that can streamline operations, cut costs, and speed the path to profitability. By offering Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless products integration assistance, Progent can greatly increase the business value of your network infrastructure in Colorado. To learn additional information on Progent's services for Cisco network appliances, refer to Cisco Technology Engineering Services.

Gold Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-qualified online support professionals can deliver computer system repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of consulting engineers who can assist you with a wide range of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 application development, Lync Server 2010 implementation and Microsoft Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server planning, Small Business Server support, and Windows Essentials migration and cloud integration.

Qualified Network Security Experts
Progent provides you contact with certified CISA, CISM, and ISSAP security professionals who can deliver a variety of security services that can improve the resistance of your UNIX/Linux, Solaris, or Mac OS X environment against internal or external threats or help you to recover fast from an attack. Security services offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Hydra; efficient recuperation from malicious attacks; configuring firewalls; planning secure techniques for remote and mobile access; protecting your email infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. To learn more information on Progent's security support for small and midsize companies, refer to Progent's Engineering Support for System Security.

Business Applications Services: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by offering consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply professional engineering support and education in specific application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for familiar Microsoft business applications such as Microsoft CRM, Project, Microsoft Office Word, and MS Excel. To read more concerning Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Help Desk Support and Outsourcing Alternatives
Progent provides several support programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for companies who need the immediate availability of an effective Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Call Center resources. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough technical issues, or be available in those instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or enhancing your existing one, selecting or programming Help Desk Call Center application software to address the particular needs of your company, or adding temporary staff to operate remotely with your internal Help Desk resources to handle high-demand scenarios like system upgrades.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals are ready to offer your clients fast communication with a reliable support resource with extensive experience delivering telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a positive image as a key contributor to company productivity, and Progent's charter is to fix rather than just report problems. To read more information on Progent's Call Center outsourcing, see Progent's Call Center Services.

Progent's Remote Technical Support Tools
Progent has deployed an arsenal of customized technologies, refined during years of use, dedicated to allowing the highest quality of service for providing online technical help and repair for small and midsize company IT networks. Progent offers safe VPN support for gateways from multiple popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite access permits the engineers of Progent's online support team to link to your network without compromising network security.

Progent's advanced service reporting application keeps comprehensive documentation for all service provided to Progent's clients. Each active Progent staff consultant has access to the history of services provided to every customer by any team member. This archive of trouble tickets and solutions is structured as a conveniently searchable proprietary knowledge base that allows Progent's remote technical professionals to share their experiences company-wide to ensure that the efficiency of Progent's support services grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other extensive technical support databases and to vendors' in-house support personnel that allow Progent's online consulting experts to come up with the best solutions quickly.

Talk to a UNIX/Linux or Cisco Technical Support Expert Immediately
To find out how to ask a UNIX/Linux engineer or a Certified CCIE for urgent phone-based professional support in Colorado, call 1-800-993-9400 or visit Expert Online Network Support.

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