If your company IT network is in the state of Colorado you now have quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to assist with critical problems that threaten your IT network. Progent offers the services of among the most extensive teams of UNIX and Cisco CCIE support professionals accessible online of any nationwide service firm in the United States. The cost is reasonable, billing is per minute, engagement is quick, and service is world class.

If your Colorado company is away from more populated urban neighborhoods such as Denver, Colorado Springs, Aurora, or Lakewood, access to UNIX or Cisco CCIE engineers may be problematic during a network crash. This can result in a drop in income for your company, upset clients, idle employees, and defocused executives. By contacting Progent's remote support, you can get in touch with a qualified consultant ready to provide help when you require it to keep your network on line.

Because Progent bills for phone help on a per-minute basis, your company is invoiced exclusively for services received. Progent requires no service activation surcharge. Some online support companies apply large minimum time requirements or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing mechanism avoid unexpectedly large tabs for speedy solutions.

If your Colorado company needs remote assistance for UNIX/Linux, Solaris, Mac OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Support Program Unique?
Progent's experienced staff of remote support engineers has a broad range of world-class computer knowledge. This allows Progent's online technical support experts to resolve the most complex network trouble faster than is possible with typical independent service organizations or with the in-house support staff commonly found in smaller businesses. Progent has developed the tools and experience to fix problems economically in many different computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CISCO CCIE service specialists have qualified for major credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also have a variety of key Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.

To help businesses who run networks featuring a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's remote service group can provide the expertise of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent offers remote contact with engineers who hold major security certifications such as Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's team-oriented approach to repairing network problems allows service escalation, if needed, to specialists with sufficient background to resolve unusually intractable support calls. This speeds up remediation of serious problems, prevents system downtime, and minimizes maintenance bills.

For businesses anywhere in Colorado, Progent offers fast online communication with UNIX/Linux, Solaris, Apple Mac OS X specialist for emergency assistance to repair computer problems that are affecting business productivity and are outside the scope of your local IT support group. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-certified network experts can analyze your computer environment with advanced remote support technologies that allow them to provide fast and efficient analysis and remediation of serious IT issues.

Troubleshooting Services Progent's Online Support Experts Can Offer Your Colorado Business
Progent network engineers are qualified to provide expert help for an extensive set of UNIX, Apple OS X, Cisco, and Windows products and technologies including:

Online Support Services for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Mac OS X online network service staff can help Colorado small businesses to maintain a large array of computer products and technologies such as network architecture, messaging solutions, security expertise for computer systems and company operations, Windows coexistence with UNIX, Linux, Solaris, or Mac OS X platforms, virtual server options for processor consolidation and streamlined management, and migration from dated applications to current environments powered by updated versions of UNIX, Linux, Solaris, Apple Mac OS X, or MS Windows.

Progent's support professionals can provide online troubleshooting for systems based on major derivatives of UNIX such as: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who earn this prestigious certification by completing intense examinations administered by Cisco. The vast majority of CCIEs work for big enterprises or national ISPs, and so their skills are not readily available to small and mid-size businesses.

Progent is one of the rare IT technology consulting organizations that makes sure that Cisco CCIEs stay accessible to assist small and mid-size companies. Also, Progent can provide convenient access to a Cisco CCIE via telephone so you can receive timely help for critical system problems that are hurting your productivity but are not within the scope of your ordinary network support providers. Progent's CCIE engineers can access your network using secure on-line troubleshooting technology in order to execute fast and economical analysis and repair of urgent system problems.

CCIE and CCNP certified engineers from Progent can assist you to plan, configure, and manage a converged business network that can simplify business processes, cut costs, and accelerate the path to profitability. By combining Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco Aironet wireless technology integration help, Progent can greatly enhance the business value of your connectivity environment in Colorado. For more concerning Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Services.

Gold Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-qualified online support professionals can provide network troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of consulting professionals who can assist your company with a broad variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 application development, Lync Server 2010 implementation and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Consultants
Progent provides you the services of accredited CISM and ISSAP security engineers who can deliver a range of security solutions that can strengthen the immunity of your UNIX, Linux, Solaris, or Apple Mac environment against attacks or assist you to recuperate rapidly from an attack. Security solutions available from Progent include: in depth security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Nikto; efficient recuperation from malicious assaults; configuring firewalls; designing safe architectures for off-site and mobile connectivity; protecting your email system against spam and directory harvest attacks; and setting up continual network monitoring. To learn more on Progent's security support for small and medium-size businesses, go to Progent's Engineering Services for System Security.

Applications Services: Training, Custom Development, Integration
Progent's Mac technology consultants can promote the creative aspect of Macintosh environments by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply professional engineering support and education in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft applications including CRM, Office Project, MS Office Word, and MS Excel. To read more about Progent's consulting, customization, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Help Desk Support Alternatives
Progent offers three service offerings for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for companies who need the timely accessibility of an effective Help Desk Call Center but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can act as a primary Help Desk Call Center for your business, represent an escalation alternative for tough network problems, or be ready in overflow situations when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Call Center or improving your current one, selecting or programming Help Desk application software to address the special needs of your company, or adding supplemental personnel to work online in conjunction with your internal Help Desk resources to deal with demanding events such as software migrations. To find out more about Progent's Call Center outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Online Support Tools
Progent has developed an arsenal of customized tools, refined during years of field experience, focused on allowing the highest standard of efficiency for providing online technical help and troubleshooting for small and medium-size company information systems. Progent offers safe VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote connectivity allows the consultants of Progent's remote service group to connect to your system remotely without breaching network security.

Progent's powerful service reporting software includes thorough documentation for all service delivered to Progent's clients. Every active Progent team engineer has the benefit of the details of services delivered to each client by any team engineer. This database of issues and resolutions is structured as an easily retrievable internal database that enables Progent's remote support professionals to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other vast support databases and to manufacturers' in-house engineering personnel that allow Progent's remote service specialists to arrive at the optimal solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To see how to contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for emergency phone-based professional expertise in Colorado, phone 1-800-993-9400 or go to Urgent Remote Network Help.

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