For office network systems located throughout the state of Colorado, Progent's Microsoft and Cisco qualified consultants can deliver remote phone help and remote troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed enterprise-class skills, sophisticated tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with on-site service calls.

If your Colorado small business is situated beyond the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of clients. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

Juniper Support
Progent's Juniper-certified network engineers can assist you to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can provide support for Juniper's premiere network control software to enable your business to simplify the administration and strengthen the security of your Juniper VPN appliances, multi-access gateways, and switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage networks that include a mix of Juniper's software platforms.

Wide and In-depth Knowledge of Office Networks
Progentís team of more than 80 computer network consultants means customers benefit from the leverage of more than 1,000 years of combined experience and shared information to repair the most difficult computer problems. Progentís accredited information technology engineers have the experience to identify solutions fast and implement them cost effectively.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to upgrade from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM 2012 environment so you get maximum business value.

Progent's Test Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento includes a collection of advanced servers and network support equipment that can be used remotely or on site to facilitate system testing, evaluations, performance modeling, repair, business continuity simulation, training, and additional purposes to help Progent's clients successfully carry out major projects.

Planning Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual tasks associated with your SharePoint 2013 migration.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the business value of your IT network.

Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service computer support company like Progent rather than with a freelance consultant, your company is ensured timely access to capable experts when you require them. You no longer have to worry that illness, training, time off, or conflicting priorities with different clients will leave you without support when you have a crisis.

ZENO Monitoring and Reporting for IP-based Resources
ZENO is Progentís monitoring and reporting service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of all vital IP-based assets that make up your entire IT environment. When ZENO detects an issue, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so that any looming problems can be resolved before they can impair or crash your network.

Remote Support for Microsoft Windows Server 2008 R2
Windows Server 2008 R2 represents an important advance in making information networks more protected and available, simpler to virtualize and manage, more expandable, and able to offer a better environment for web publishing. Progent's Microsoft-certified Windows 2008 engineers can deliver advanced, cost-effective remote support to help your business benefit fully from the improvements built into Windows Server 2008 R2 by delivering consulting, troubleshooting, training, administration, monitoring, and security engineering services.

Virtualization Consulting
Virtualization technologies allow businesses to operate several virtual servers on a single actual processor. Typical usage scenarios for virtualization are resource efficiency, low-cost hosts for programs that only run on outdated operating systems, and affordable isolation of software programming or testing environments from production ones. Progent's virtual server consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking expertise, VMware vSphere virtual machine expertise, and Citrix XenServer virtual server assistance. Progent can install virtual servers to maximize speed, fault tolerance and ease of administration while at the same time lowering costs; suggest and test disaster recovery strategies that reduce downtown in case of a major failure; and provide continuing support, troubleshooting, and consulting services as virtualization technology advances.

Cisco IOS Upgrade Support
If your network includes Cisco routers, you could be running an old version of IOS, the control software powering almost every Cisco router and the latest switches from Cisco. Cisco frequently provides upgrades to IOS to fix bugs, shore up security vulnerabilities, or add features. Unfortunately, updating Cisco IOS or other Cisco operating systems can be tricky, depending on your Cisco device and your system infrastructure. For example, there may be limited internal Flash storage that could cause a new software version to operate improperly. Progent's Cisco CCIE network engineers offer a broad array of support services associated with updating Cisco IOS software or any Cisco control software like IOS EX or IOS XR. Progent can run inventories of your Cisco software, propose appropriate updates, prepare Cisco appliances, copy software images, configure and test your new software, tune performance, troubleshoot issues, and train your network support staff how to get the benefits of all important new capabilities.

64-bit Processing Migration Help
Progentís 64-bit migration experts can assist your organization to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit computing, plan an economical migration strategy that reduces operational interruptions, and provide timely remote help to aid you to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft Gold certified computing consultants can assist you to install the 64-bit versions of Microsoft platforms like Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

Data Backup and Recovery Consulting Services
Progent's data backup engineers offer consulting support for a broad array of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent can provide help for leading data protection platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to install, upgrade, or maintain backup solutions for a range of environments such as on-premises, remote, cloud-based, or a mix.

Progent's Consulting Support for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small businesses to transition from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that combines local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consultants offer cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud design for your network environment. Progent can provide comprehensive project management support so you can plan and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure integration consulting services.) Progent also offers ongoing consulting help, technical support, and customized training.

Microsoft Windows Server 2012 Integration Support
Progent's Microsoft-certified Windows Server 2012 R2 support experts can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support, staff, create an enterprise-wide security plan, streamline IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan. If your organization is thinking about migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can help you to assess the value of Windows Server 2016 for your business and design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture.

Detailed Documentation of Services Delivered
Progent produces complete and meaningful documentation of all support activity to ensure clients do not feel like a hostage to their support company. Progent sends e-mail documentation of support activity immediately after completion of each support task, and also provides a printed copy along with monthly invoices. Complete IT support reporting makes it easier for clients to move to a new service provider or take on more support duties internally. Good service documentation also give IT managers the visibility required to determine the value of support services and produce better informed network budgets.

Contact a Progent Network Support Expert
To find out how you can access a Progent computer support expert for online or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Help.














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