For small company computer networks located throughout the state of Colorado, Progent's Microsoft certified technical team members can provide remote phone assistance and remote troubleshooting to fix your network systems troubles quickly and affordably. Progent has developed enterprise-level skills, advanced software tools, and support knowledge bases to diagnose and fix IT problems without the cost and delays associated with on-site technical service dispatches.

If your Colorado company is located outside of the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby computer network support options may be limited in technical capability, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of network professionals average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with field proven methods for applying those skills to provide efficient network solutions.

ZENO Monitoring and Management for IP-based Resources
ZENO is Progentís network monitoring and management service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of all vital IP-based devices that constitute your IT environment. When ZENO detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to impair or take down network.

Broad and Deep Expertise with Business Networks
Progentís team of close to 100 networking consultants means customers benefit from the leverage of over 1,000 years of combined background and collective knowledge to fix the most troublesome IT problems. Progentís accredited information technology engineers possess the know-how to find solutions fast and implement them cost effectively.

Network Support for Local Governments
Progent has a long background providing a full-spectrum of remote network consulting and emergency repair services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in providing expert remote network consulting and has delivered IT solutions to organizations in every state. Progent's online network support for local governments eliminates travel costs and solves issues faster than on-premises service calls.

Design and Configuration Support for Meraki Cloud-managed Wi-Fi APs
Progent's Meraki Wi-Fi AP consultants offer remote and on-premises support services to help businesses of all sizes to design, install, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can help you to configure and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or computing device. (See Cisco Meraki switches consulting and troubleshooting services.)

Planning and Migration Consulting Support for SharePoint Server 2013
Progent has been providing SharePoint support since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft Gold-certified consulting team can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in individual tasks associated with your SharePoint 2013 deployment.

Offsite DPM-based Backup Service Package
Offsite data backup is a vital part of any complete business continuity solution. Progentís affordably priced Offsite DPM-based Backup Service incorporates the advanced capabilities of System Center Data Protection Manager with the world-class security facilities of the Herakles data center to deliver ongoing, transparent backup for up to 2.5TB of critical data from one or more of your Windows-powered servers. Progent's service package includes all configuration, management, and tracking needed for a complete offsite backup system.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for recurring accounts.

Oracle Administration Services and Application Development
Progent can provide help from an Oracle certified consultant for Oracle database administration support or an Oracle application developer for building database business applications. Progent's Oracle database administrators can assist you to streamline critical Oracle database management activities including performance tuning, backup and restore strategies, and database security. Progent's Oracle software developers can help your company to design, tune, enhance, or migrate Oracle applications using PL/SQL. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune current SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network optimized for your facilities, providing you a wireless solution that has the reception, speed, capacity, QoS, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service. Progentís onsite wireless survey features onsite inspection, spectrum and data protection audits of your existing wireless network, analysis of your buildingís layout, measuring for radio frequency interference, RF propagation modeling, identification of optimum locations for client-specified WAPs such as Aironet access points, Meraki cloud-managed APs and Apple AirPort devices, and a detailed document defining a new wireless network.

Response Time of Progent's Technical Response Center for Remote Computer Support
Progent's Technical Response Center (TRC) is dedicated to providing the best level of online network support offered anywhere for both urgent as well as standard issues. For emergency issues that impact multiple users, vital personnel, or a line-of-business application, the Technical Response Center will engage in less than an hour. For non-critical problems, the TRC is committed to respond in less than two hours. Under any circumstance, your ticket will be generated quickly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will check with you on each corrected problem to verify you are satisfied with the results and ready to close out the ticket. Find out more concerning Progent's TRC Customer Commitment.

Microsoft Data Protection Manager Consulting Support
Progent's certified System Center Data Protection Manager support professionals can assist you to develop a practical business continuity plan, design an affordable non-stop network infrastructure, configure a SCDPM-based backup and restore system, comprehensively test your system, train your administrative staff or regular service providers how to maintain Microsoft Data Protection Manager, or handle complete information technology support outsourcing such as off-site hosting of Microsoft System Center Data Protection Manager machines in Progent's secure data center facility.

One-stop Shopping for Comprehensive Computer Network Support Services
Progent can be a single source for most IT support needs for small organizations. While concentrated on supporting solutions from Microsoft and Cisco, Progent consultants frequently deploy, configure, and troubleshoot technologies from leading hardware and software vendors such as Check Point, WatchGuard, and SonicWALL. Progent also provides expertise for Apple OS X and Apple IOS technology, Linux consulting, Citrix Systems virtualization help, and Juniper Networks expertise.

Upgrade Consulting for Skype for Business
Progent's Microsoft Skype for Business experts offer online and onsite expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you design and verify a security strategy for your Skype for Business deployment that is compliant with regulatory standards.

Progent's Online Consulting and Training Support for Microsoft Office and Office 365
Progent's Microsoft Office and Office 365 consultants can assist businesses to incorporate Office desktop and Microsoft Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers fast return on investment and promotes improved business outcomes. Progent can help your company to interface Office or Office 365 applications with one another and with additional key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server. Progent's consultants can also assist you fix compatibility problems with different releases of Office desktop and offers live online Office and Office 365 instruction to individual users and teams.

Talk to a Progent Computer Support Expert
To find out how you can get in touch with a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Online Computer Help.














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