For small business computer networks located throughout the state of Colorado, Progent's Microsoft certified engineers can provide phone help and troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has acquired enterprise-class expertise, software tools, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the high cost and delays associated with onsite service visits.

If your Colorado small business is situated outside of the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local computer support choices may be limited in skills, or not available during urgent situations. This can result in a computer network that is unstable or causing wasted time due to technical problems persisting for too long. Progentís team of expert network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a large range of technical projects for a extensive range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to deliver affordable network solutions.

Oracle DBA Services and Software Programming
Progent offers the services of an Oracle consultant for Oracle database administration support or an Oracle application developer for creating RDBMS applications. Progent's Oracle DBAs can assist your business to simplify critical Oracle database management tasks including performance tuning, backup and restore strategies, and information protection. Progent's Oracle software developers can help you to design, test, troubleshoot, or port Oracle applications based on PL/SQL. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor.

PC Desktop Consulting and Support Services
Progent's desktop support team can assist you to install PCs, laptops, or wireless communicators as needed or help your business to plan and carry out a large-scale migration to a current version of an operating system or an updated version of an important end-user program. Progent's Microsoft desktop specialists can install titles from Microsoft's Office family of end-user software or Microsoft Dynamics accounting and customer relationship programs on your workstations so they integrate productively with all Microsoft programs, software from third-party vendors, database servers, and key solutions throughout your network. For example, Progent can set up Outlook email client on a desktop or laptop to match both the usage pattern of the user and the protection policies of your company. Progent can in addition provide on-line and on-site technical support for workstations.

Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS integration consultants can provide affordable online consulting to help businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-based or hybrid networking models that efficiently integrate Amazon AWS cloud services. Progent offers occasional expertise or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS platform.

Citrix Desktop Virtualization Support Services
Desktop virtualization platforms from Citrix allow fast set up of new desktops, rapid deployment of current applications, simplified desktop image management, quick restoration after client PC breakdown or loss, lower capital cost and extended useful life for desktop PCs, consistent performance, centralized control and enforcement of security standards, and the ability to prevent sensitive business information from leaving its authorized location. Progent's Citrix XenDesktop consultants and Citrix XenApp experts can help your IT staff to evaluate, test, install, manage, and troubleshoot Citrix virtual desktop technology and can help you manage and support other virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtualization technology, a world-class data center, and the technical expertise of Progent's Microsoft Gold qualified engineering team to give small businesses a complete IT outsourcing alternative that improves network reliability and protection, eliminates management overhead, and cuts costs. Under Progent's Private Cloud Hosting model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be transported instantly to a different hardware environment without time-consuming and risky reinstallation. With Private Cloud hosting, your network is not held hostage to a single hosting provider.

Planning and Support Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's SCVMM 2012 consultants can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to upgrade from a legacy release of SCVMM or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you realize the highest possible return on investment.

Exchange 2016 Migration Support
Progent's certified Microsoft Exchange Server 2016 consultants can assist your business in all phases of your migration to Exchange 2016 such as planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Juniper and NetScreen Consulting
Progent's Juniper-certified network engineers can help your company to plan and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help your business to streamline the management and strengthen the security of your Juniper and NetScreen VPN devices, multi-access gateways, and switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that incorporate a combination of Juniper's software platforms.

Advanced Project Management Consultants
For enterprise customers looking for high-level project management assistance, Progent offers access to senior information technology experts with decades of experience in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These seasoned IT managers can provide project management expertise to help businesses to follow leading practices to ensure that major projects are successfully completed on time and on budget.

Detailed Documentation of Services Provided
Progent produces full and meaningful documentation of all support work to ensure customers do not feel like a hostage to their support organization. Progent sends e-mail accounts of services shortly after completion of each service task, and also provides a printed copy along with monthly invoices. Comprehensive IT support reporting makes it less disruptive for customers to move to a different service organization or assume more support duties in house. Good support documentation also give IT managers the visibility needed to evaluate maintenance services and produce better informed IT budgets.

Progent's Consulting and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

System Center Data Protection Manager (SCDPM) Consulting Services
Progent's expert Microsoft Data Protection Manager engineers can assist your company to develop an effective disaster recovery plan, design an affordable fault-tolerant IT infrastructure, deploy a Microsoft SCDPM-powered backup and restore system, thoroughly test your system, train your administrative personnel or local consultants how to manage Data Protection Manager, or provide extensive IT outsourcing services including remote housing of Microsoft SCDPM machines in Progent's data center.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent workflow for recovering services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants offer world-class online and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small companies and campus networks to giant data centers and service providers. Progent can assist you to implement Cisco's continually evolving switch technology to achieve the performance, expandability, uptime, virtualization, security and manageability demanded by your business. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting services. To find out about Progent's support for Cisco's Nexus family of data center switches, see Nexus switch consulting and support. To find out about Progent's support services for Meraki switches, visit Cisco Meraki switches consulting services.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified IT experts offer Windows Server 2016 migration consulting to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Contact a Progent Computer Support Expert
To learn how you can contact a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Help.














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