Colorado Network Consulting Experts for Business Information Technology Systems: Remote Support and Repair
For business computer networks located within the state of Colorado, Progent's Microsoft and Cisco certified consultants can deliver phone support and troubleshooting to resolve your network troubles quickly and affordably. Progent has developed enterprise-class expertise, advanced software tools, and support databases to diagnose and repair IT problems while avoiding the cost and time delays associated with onsite service visits.
If your Colorado company is located outside of the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby computer network support options may be limited in skills, or not available during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s group of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of clients. This means you obtain not just the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to provide cost effective network solutions.
Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service support organization such as Progent rather than with a freelance consultant, you are assured timely access to experienced experts when you need them. You do not have to worry that sickness, training, vacations, or priority conflicts with other clients will leave you without help during an emergency.
Broad and In-depth Expertise with Office Networks
Progent’s team of sixty+ network experts means customers benefit from the leverage of 800 years of combined experience and shared information base to repair the most troublesome system problems. Progent has the know-how to find solutions fast and implement them cost effectively.
Phone Support and Remote Troubleshooting Services
Progent's phone support and remote troubleshooting services give your organization the greatest leverage for your Information Technology budget. Whether you need occasional phone support and remote troubleshooting or ongoing access to a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level support without the cost and management overhead of maintaining a large in-house IT organization.
Simple Engagement and Billing Structure
Progent makes it easy to be a client. Progent requires no complex contracts, no minimum commitments, no retainers, and no minimum support time. All consulting time is documented in detail and invoiced to the actual minutes utilized.
Nationwide Remote Support for Microsoft Windows and Cisco-based Network Environments
Progent’s Technical Response Center offers expert remote support for Windows and Cisco-based environments anywhere in the United States. Progent's certified experts have the experience to help you troubleshoot and solve tough network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of engineers makes it possible to escalate even the most difficult problems to appropriate subject matter experts as required.
One-stop Shopping for Comprehensive IT Support Services
Progent can act as a single source for most network support needs for small organizations. While focused on supporting products from Microsoft and Cisco, Progent staff regularly work with installing, supporting, integrating and troubleshooting technologies from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
Expert Wireless Consulting and Support
Progent’s Wireless Consulting Services offer small companies a fast, affordable way to select and integrate the latest wireless technology. Few small businesses have in-house IT staffs with the expertise or time to keep up to date on the fast-paced world of wireless products and services, and even fewer have the field experience to cut through the hype in order to identify and integrate optimal connectivity solutions. Progent’s long background both as an integrator and consumer of wireless network technology makes it possible to offer expert consulting support for a broad range of wireless network applications.
Cost-effective Computer Support Solutions
Many small businesses utilize flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with under qualified experience can take many times longer to perform the same job than an experienced Information Technology professional. For example, paying 30% less per hour, but taking three times as long for the same job is hardly a bargain. Still worse, a poorly designed or implemented IT infrastructure that is unstable can cost an organization many times over its’ price in lost productivity.
Web Development Consulting
If you want to revamp your corporate Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new business, or build enterprise-class, data-driven Web applications, Progent can provide talented and experienced Web architects and developers. Progent's consultants can also help you build and manage a secure, robust server and communications environment, including remote and wireless connectivity, to support your Web solutions. Services available through Progent's Experts Team include Web design, Web project management, .ASP and .NET programming, graphics design, and one-on-one training in Microsoft FrontPage. Progent can also provide engineers who can you develop and deploy custom eCommerce solutions.
Expert Support for Data Centers
Progent provides network support for many customers whose network environments are hosted in Secure Data Centers, and can easily do so for any data center worldwide. Progent’s long experience in working remotely with collocation data center environments allows us to help clients design and implement flexible and reliable remote support solutions that simplify the job for both Progent and client support staff. Progent’s own IT infrastructure of 50+ servers is deployed in three separate data centers in San Jose and Sacramento, and is fully supported remotely.
Custom Development Services
Progent can provide expert software designers and developers for creating custom business software in areas that include eCommerce, external and internal web sites, Great Plains financials, or Microsoft Dynamics SL, and specialized management reports. Progent has deep experience successfully creating both simple and complex application development projects for companies of all sizes.
Network Monitoring
Progent offers a range of Network Support Packages based on the sophisticated monitoring capabilities of Microsoft Operations Manager (MOM), a next-generation network management software platform that monitors the availability, performance and security of your and identifies problems before they can disrupt your network.
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent faces little competition. Medium-size businesses who work with trusted independent consultants or who employ in-house support staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, protected, and efficient.
Progent’s Cisco-certified network experts offer professional PIX Firewall consulting services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and secure connectivity services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPSec VPN connectivity, intelligent access services, and extensive administrative solutions. Progent’s network experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business design and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your network.
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and configuring software products by making it easier to copy system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks involving processes that Feature Packs are designed to streamline. Progent's adoption and update services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage PDAs and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates standards, procedures and IT products to keep your IT computer system safe.
Microsoft Great Plains can help you expand and manage your business more efficiently by offering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP offers major business benefits such as its ability to expand the presence of your company, handle your accounting, computerize financial processes, unify procedures throughout your company, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can help you set up and manage a robust, secure server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to help you reap all the benefits of your Microsoft Dynamics Great Plains accounting.
Progent's Linux support experts offer small companies and software developers support for managing and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of experience offers you an easy single consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms including RedHat Linux, SUSE Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent’s data center support services are intended for companies with hardware located at IDCs or data center colocation hosting facilities and in need of timely on-site assistance at the colo facility as well as off-site help from Microsoft and Cisco qualified professionals. Progent offers a complete range of data center and data center and collocation consulting services including network topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of high availability configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage cluster configurations.
The open architecture of Microsoft Great Plains makes it possible to develop custom programs that offer all of the basic functionality of popular Microsoft Dynamics GP solutions but also meet the unique requirements of your business. With use of the Modifier included with MS Visual Basic for Applications, program designers can use the most widely used programming platform in the software industry to adapt Microsoft Dynamics GP information views, add or edit business logic, customize forms and reports, or extend integration with Microsoft Office applications. Progent's background with Microsoft .NET tools, Microsoft SQL Server consulting, and development projects with VBasic, XML and other software environments make it possible to write custom line-of-business software and eCommerce programs that work seamlessly with Microsoft Dynamics GP.
Small to middle size companies can now get all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco qualified IT consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can select a simple MOM-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports MOM 2005 and MOM 2000 to offer small business information systems world-class availability, protection and performance.
Cisco Cisco Switch Information Technology Consulting Specialist
Progent offers access to Cisco switches experts to provide professional network planning and troubleshooting services for business networks based on Cisco switching products. Cisco switches offer cutting edge Quality of Service to help make sure that data traffic is identified and prioritized, and that bottlenecks are avoided. Configuration of QoS for a Cisco switch is greatly simplified through auto-QoS, a feature that finds Cisco IP phones and automatically programs the switch for the necessary classification and transit staging. This streamlines data prioritization and system throughput without forcing your IT staff to design a complex switch configuration. Through the Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to realize the full benefits of putting intelligent services into their IT networks. A Cisco network switch makes it practical to install capabilities that make the network environment consistently able to accommodate time-critical tasks, scalable to support growth, safe enough to protect sensitive information, and capable of differentiating and managing traffic. Progent’s Cisco-certified IT consultants can show you how to choose and deploy a Cisco Ethernet switch to maximize your network’s throughput and reliability.
Progent is a Registered Cisco Partner offering expert Cisco-qualified consultants ready to assist you to install or maintain Cisco networking solutions. Being a Certified Partner for Cisco, Progent can provide the expertise of Progent's on-call CCIE-certified specialists who have expertise in designing, deploying and repairing network environments powered by Cisco technology. Because Progent is in addition a Microsoft Gold Certified Partner and offers world-class support for a broad range of commercial software, Progent can show you how to assist you to find complete IT solutions that maximize the business value of your information system. Cisco's industry-leading line of networking products supported by Progent includes PIX and ASA firewalls, protected broadband and multi-function routers, Cisco Aironet wireless access points and bridges, wired and wireless voice over IP solutions, Cisco Catalyst switches, as well as security and Virtual Private Network products.
Technical Support Services for Antivirus Consulting
Email Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a regular Postini license, you can still have the use of Postini’s Perimeter Manager technology through Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s certified email security professionals can show you how to develop an email defense strategy that includes spam filtering and virus defense technologies and policies.
