For small office network systems located within the state of Colorado, Progent's Microsoft and Cisco qualified professionals can deliver remote phone assistance and remote troubleshooting to solve your network systems troubles fast and cost effectively. Progent has acquired enterprise-level skills, sophisticated tools, and support databases to identify and fix IT problems without the high cost and delays normally associated with in-person technical service visits.

If your Colorado small business is located beyond the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local network support options may be limited in skills, or not available during urgent situations. This can result in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a diverse range of clients. This means you get not just the technical expertise needed for the task, but an expert with field proven methods for applying those skills to deliver excellent network solutions.

Online Technical Support for Windows and Cisco-based Networks
Progentís Technical Response Center provides expert online technical support for Windows and Cisco-based systems Nationwide. Progent's certified engineers have the expertise to assist you to analyze and solve complex network problems quickly and cost effectively. The breadth of information technology expertise represented by Progent's team of engineers allows them to escalate even the toughest issues to the right specialists as necessary. Whether you need occasional phone support and remote troubleshooting or ongoing availability of a Helpdesk Call Center, Progent's experts can provide your small business with enterprise-level support without the high cost and management hassle of running a big in-house support group.

ProSight DPS Managed Cloud Backup and Recovery
ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Learn about the complete ProSight line of low-cost network monitoring and management services for small businesses.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting support to assist businesses of any size to integrate their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid topologies that seamlessly combine on-premises resources along with public cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises Exchange and Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting.

Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Meraki Wi-Fi access point experts offer remote and onsite support to assist organizations of any size to design, install, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to set up and support Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, routers and firewalls to build a seamless network infrastructure that delivers the same connectivity, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device. (See Meraki switches consulting and troubleshooting services.)

Juniper Consulting and Support
Progent's Juniper Networks-certified network consultants can help you to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated equipment to the latest releases. Progent's Junos OS consultants offer support for Juniper's premiere network operating system to help you to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software products and can help organizations manage networks that incorporate a mix of Juniper's software platforms.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist your business to design, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your information network.

Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization technologies lower the effort required for IT managers to install software programs so that they are standardized throughout an entire user base, provide the ability to control access to critical data, and allow quick deployment of additional or upgraded desktops. With Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services or RDS. Microsoft's new VDI infrastructure behind Remote Desktop Services simplifies desktop connectivity, improves performance, tightens data security, centralizes management, and offers an almost seamless client experience. Progent's desktop virtualization engineers can assist you to evaluate the business advantages of Microsoft's desktop virtualization technologies, configure test and on-line deployments, optimize your system architecture to accommodate virtual clients effectively, assess and resolve security problems, and train your IT administrators to follow best practices to gain maximum payback from client virtualization.

Disaster Recovery/Business Continuity Planning Support
Progent offers advanced online consulting for business continuity planning, validation, and training to help your company to prepare for possible catastrophes, reduce service disruption for your vital network functions, avoid lost information, and meet examiners' letters and contractual obligations. Progent's business continuity consultants can team with your executive and IT administration staff to provide risk and business impact evaluation, identify dependencies, identify the assets required to operate your business, prioritize business-critical IT functions and define acceptable recovery times, qualify hot backup centers, set up secure offsite connectivity for crucial workers, implement notification mechanisms and assign responsibilities for staff, write a complete recovery plan, and provide training for management and technical staff to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery consultants can assist you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure cloud.

Management Support for Lync 2013
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN calling across a wide range of desktop and handheld endpoints. Progent's certified Lync 2013 experts can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your IT staff and users. Progent has expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook, Excel and PowerPoint. Progent's Skype for Business experts can also help you to plan and implement out a smooth migration to Skype for Business.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for any of the security disciplines covered within the GIAC certification including evaluating infrastructure security mechanisms, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with government mandates for reporting events.

Progent's Customer Testimonials
Progent has delivered online or onsite network consulting service to organizations in every state in the U.S. Many of these customers have expressed their appreciation to Progent via testimonials to the high quality of Progent's support personnel. Take a look at Progent's client testimonials to learn what they say concerning the quality of Progent's consulting services

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for restoring applications and services rapidly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and manage a DR solution powered by VMware SRM.

Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key technologies initially designed for and refined on Azure, among the world's largest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to assess the advantages of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration plan, educate your IT management and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment gives you maximum business value.

Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Packages based on the advanced problem solving abilities of System Center Operations Manager, a next-generation network management software platform that monitors the reliability, speed and protection of your information network and detects problems before they can disrupt your system. To give you additional insight concerning the performance and stability of your system infrastructure, Progent can help you integrate and operate leading network monitoring tools powered by Linux.

Talk to a Progent Network Support Expert
To see how you can contact a Progent computer support expert for online or onsite support in , call 1-800-993-9400 or visit Remote Network Support.

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