For office networks located anywhere in the state of Colorado, Progent's Microsoft authorized consultants can deliver online help and remote troubleshooting to repair your network troubles quickly and affordably. Progent has acquired enterprise-level expertise, advanced software tools, and support knowledge bases to identify and fix computer network problems without the high cost and delays normally associated with in-person technical service dispatches.

If your Colorado business is located beyond the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local computer support options may be limited in technical expertise, or unavailable during a crisis. This results in a network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a broad range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with proven methods for applying those skills to deliver efficient network solutions.

Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV ERP includes powerful innovations such as specialized Role Centers, improved analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP experts offer programming, integration and debugging support to enable your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV to other systems and programs. Also, Progent can help your organization to create and utilize databases so you can improve your understanding of your operations, acquire more clients, refine your marketing campaigns, and build successful alliances.

Online Training Classes for Popular Desktop Applications
Progent provides online training for an array of desktop programs and environments including Microsoft Excel, Word, Access, Visio, Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and Windows 8. Webinar-based instruction provides all the advantages of conventional in-person sessions, such as instant interaction between clients and teachers, but avoids the costs of travel and the challenge of trying to synchronize the availability of multiple trainees.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop technologies lower the effort required for network managers to deploy software programs so they are consistent throughout an entire workforce, offer the power to manage rights to critical information, and enable fast installation of additional or upgraded desktops. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new VDI infrastructure behind Remote Desktop Services simplifies client connectivity, enhances performance, strengthens data security, centralizes administration, and provides a nearly seamless user environment. Progent's Windows Server 2008 R2 engineers can assist you to evaluate the business benefits of Microsoft's desktop virtualization solutions, set up test and production environments, optimize your system architecture to accommodate virtualized clients efficiently, evaluate and remediate security problems, and educate your IT managers to utilize best practices to achieve a fast ROI from desktop virtualization.

Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-certified network consultants can help you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued devices to current versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to enable your business to streamline the management and improve the protection of your Juniper VPN appliances, routers, and switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that include a mix of Juniper's software platforms.

Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the foundation of Cisco's communications and collaboration solution. Unified Communications Manager and Unified Communications Manager Express offer a borderless IP-PBX by integrating with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM consultants can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating Cisco Voice over IP phones and video phones, designing dial plans, integrating SIP trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing UCS server clustering solutions for survivability, and integration with Microsoft Exchange and Skype for Business.

Immediate Support for Urgent Problems
With Progentís urgent online network troubleshooting services, you can receive instant help for problems that are causing lost productivity. Remote support does away with the long delay and increased expense associated with on-site computer help. For typical network administration work, Progentís off-site support consultants can complete most jobs within minutes of receiving a request, instead of forcing you to wait for hours for on-premises help to show up.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid environments that integrate Office 365 and local installations of Exchange. This allows you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on time and within budget. To find out more about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.

Windows Server 2012 Integration Support
Progent's certified Windows Server 2012 R2 consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management, team, develop a corporate-wide security plan, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to assess the value of Windows Server 2016 for your business and design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Microsoft Dynamics GP Programming and Support
Progent can provide a Microsoft Dynamics GP consulting expert to help you to support and improve your Microsoft Great Plains-based business information system. Progent can also help you to plan and deploy an efficient Microsoft Dynamics GP upgrade from a legacy system so that you preserve your data, enhance your protection, extend your reporting and analytics, leverage Microsoft Office support, and minimize network disruption by designing and completing an intelligent upgrade strategy.

CRISC-certified Network Risk Mitigation Specialists
The CRISC program was established by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain information system controls to reduce IT risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to create and carry out a business continuity or disaster recovery plan based on industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration experts can help you to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable online or on-premises expertise to help you to move smoothly to a modern communications network that offers fast ROI. Progent's Gold-certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

Contact a Progent Network Consultant
To see how you can get in touch with a Progent computer consultant for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Network Help.














© 2002- 2018 Progent Corporation. All rights reserved.