Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's experts knows how to deliver a wide array of consulting and technical support help for information networks powered by any mix of Windows, Cisco, Apple, or Linux platforms. Services offered to small companies in Berkeley by Progent's team of seasoned technical professionals include:



  • Progent's founder and chief technologist, Les Kent, was the designer for a Microsoft Windows network solution that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the system architecture and successful deployment of hundreds of innovative business solutions using Microsoft and Cisco technologies.

  • Progent's MySQL application developers and DBAs can provide affordable online DBA or application programming services and can assist businesses of any size to configure and maintain MySQL within a reliable network environment that offers advanced speed, expandability, and security. Progent also has experience helping companies port applications from Oracle to MySQL.

  • Progent offers online or onsite help from a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to plan, implement, manage and troubleshoot converged communications networks that incorporate Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience assisting companies of all sizes to build collaboration solutions by delivering expert services such as Unified Communications Manager and Cisco CallManager system design and deployment, IP voice and video phones and soft phones setup, and Cisco wireless IP phone solutions. Progent's consultants can assist you with Cisco's extensive library of UC applications such as Cisco Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

  • Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health monitoring, allows safe self service, and delivers a single point of control for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud specialists can help you with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.

    Progent's Meraki wireless AP consultants provide online and onsite support services to help organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, performance, security, ease of management and availability for wired and wireless clients irrespective of their mobility or computing device. (Check out Cisco Meraki switches consulting services.)

  • NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 300km apart. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can help you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove adherence with industry standards and government mandates.

  • For advanced project management support, Progent offers access to senior information technology professionals with decades of background as technology project managers for application development, business systems deployment, and business process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level project managers offer advanced management skills to help enterprise clients to follow leading practices to ensure that development or deployment projects are completed on schedule and within budget.

  • Progent's Citrix desktop virtualization experts can assist your business to plan, install, administer, and support a virtual Windows application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and support an off-site datacenter that features high availability, enhanced security, and fast recovery.

  • Progent's SQL Server application developers can help your organization to build and support applications that utilize the SQL Server RDBMS. Progent adheres to leading lifecycle management practices to build scalable, easy-to-manage SQL Server database applications and is able to work with a customer's management to complete programs in a timely and affordable way. Progent for can help you to create Microsoft SQL Server solutions by offering a broad selection of consulting services including specification of features and scope, data tier architecture, ETL development, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.

  • Progent's backup and restore engineers can provide consulting support for a wide array of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent offers consulting support for all major backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to design, upgrade, or maintain backup/restore solutions for a range of environments including on-premises, edge to datacenter, cloud, or a mix.



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If your small business is in the Oakland/Berkeley area and you require computer assistance, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 510-899-7400 or visit Contact Progent.
















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