Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's network consulting services for small businesses in the city of Berkeley are focused on customers who need immediate and economical assistance with network stability, security, productivity, manageability, or repair. The following brief selection of Progent's consulting services and practice areas should give you a sense of the ways Progent can assist your company to enhance the competitive value of your computer network.



  • Stealth intrusion testing is a key component of any comprehensive IT system security strategy. Progentís security professionals can perform thorough stealth intrusion security tests without the knowledge of your organization's internal IT staff. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion incident alerts and event log analysis are properly configured and actively observed.

  • Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager, is a converged voice messaging platform that accelerates teamwork by providing a variety of alternatives for retrieving voice messages within a framework that is easy to deploy and administer. Unity Connection lets you access and manage your voicemail from your email inbox, browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses and corporate satellite offices with up to 500 workers. Progent's Cisco-certified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) integration and technical support support to make sure your voice messaging solution gives you significant business advantage.

  • VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for restoring services quickly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and manage a DR system based on VMware SRM.

  • Progent can supply organizations with an information management professional who can serve as a part-time Chief Information Officer. This veteran technology executive can offer strategic direction to assist you to deploy appropriate technology to enhance business processes so they match better with your business goals. Your company can create and implement a well thought out IT plan without incurring the expense of a full-time senior IT executive. Vital services Progent's part-time CIO can carry out include growth strategies, establishing IT budgets, developing models for ROI, reengineering workflows, negotiating with suppliers, establishing security standards, monitoring service level agreements, streamlining data center administration, software revision management, IT asset documentation management, and business continuity preparedness.

  • GIAC was established in 1999 to certify the skill of network security professionals. GIAC accreditations are recognized by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities addressed within the GIAC certification such as auditing infrastructure security mechanisms, event management and response, intrusion detection, web services security and SIEM solutions for compliance with government requirements for promptly reporting security events.

  • Progent's Microsoft Office Word and Office 365 Word consultants offer a broad range of economical online consulting services to assist you to maintain your existing Microsoft Word solution or assist you to upgrade to a current version of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility problems between different releases of Word, interfacing Office Word with other Office apps like Office Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet integration, and remote Microsoft Office Word training sessions customized for your special requirements.

  • ProSight Active Security Monitoring (ASM) service is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the entire threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Learn about the complete ProSight series of affordable network management outsourcing services for small businesses

  • In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent offers companies expert consulting for solutions from other major VPN vendors including Check Point Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec. Progent can show you how to create a detailed security strategy and select appropriate technologies from a variety of vendors to achieve your security objectives while sticking within your spending restraints.

  • Progent's hybrid cloud solutions consultants can provide expert remote consulting to assist companies of any size to connect their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting.

  • Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the core of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating tightly with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can assist with any facet of Unified Communications Manager configuration and debugging in areas that include integrating Cisco Voice over IP phones and video phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange and Skype for Business.



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If your small business is in the Oakland/Berkeley area and you are in need of technical support, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.
















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