Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's information technology support services for small and mid-size companies in the city of Berkeley are concentrated on clients who require quick and economical help for system reliability, security, productivity, administration, or recovery. This short list of Progent's consulting support services and practice areas will give you an idea of how Progent's team can help your company to enhance the competitive value of your information system.



  • Progentís Wireless Site Survey assists you to design and implement a WiFi wireless LAN customized for your facilities, offering your business a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service. Progentís on-premises wireless survey includes physical walkthroughs, RF and data protection assessment of your existing wireless network, evaluation of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, identification of the best placement for client-specified Wireless Access Points such as Cisco Aironet access points, Meraki access points and Apple AirPort products, and a detailed document describing a new WLAN.

    Progent's Cisco-certified wireless consultants can help you to migrate to Aironet wireless access points and Cisco wireless controllers that are compatible with the IEEE 802.11ac Wi-Fi specification, making it possible to triple the speed for your wireless LAN while increasing the coverage.

  • ZENO is Progentís network monitoring and management service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the state of all vital IP-based assets that constitute your IT environment. When ZENO detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they can impair or crash your IT system.

  • Progent follows a team approach to network problem support. By harnessing extensive expertise from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and efficiently solve even the most troublesome network problems. Working with hundreds of clients and performing thousands of complex implementation and integration projects every year affords Progent a unique perspective on which approaches are the most efficient and which approaches don't work.

  • Progent's MS Exchange Server hosting support services offer a world-class data center with redundant power and environmental control systems, round-the-clock site security and IT support center, plus failover access to tier-1 Internet service companies. Hosted Exchange servers are configured as virtualized machines for high availability, easy scalability, and fast recovery. Services include complete incorporation with your network, connectivity with mobile computing devices, continual tracking of performance and security, spam and virus filtering, patch and service pack management, Helpdesk services, per-day data backup, and full email management services.

  • Progent's team of computer network consulting experts can help large organizations to plan, install, and support major rollouts of key Microsoft technologies by offering support such as Active Directory configuration, MS Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 design and installation, Microsoft Skype for Business planning and deployment consulting and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 integration and development and SQL Server 2014 database administration. Progent has helped some of the world's largest companies to integrate solutions powered by Microsoft products and can provide branch office IT supports for enterprises with branch offices in Northern California or major cities across the United States.

  • Progent's MS Exchange Server 2016 migration consultants and Exchange 2013 consultants can deliver affordable online and on-premises support to carry out your migration to Exchange Server 2016 or Exchange Server 2013, generate extensive documentation of your new email system, educate your IT team and users to get them ramped up rapidly on Exchange 2016 or Microsoft Exchange 2013, and offer continuing management consulting and technical help.

  • Progent's Juniper-authorized network engineers can help you to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued devices to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to help you to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that include a mix of Juniper's OS platforms.

  • Progent's eCommerce software consultants can assist you to set up an e-commerce environment that is protected, robust, and responsive. Progent can also show you how to design a web site that is closely integrated with your sales and inventory software to lower the expense and improve the stability of on-line business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you design specialized web software based on powerful development utilities or tailor popular software products so that they address your special business needs. For data-intensive applications, Progent can provide the expertise of certified Microsoft SQL Server developers, Oracle developers and DBAs, MySQL experts, and Microsoft Access application programmers.

  • Progent provides Manufacturing Resource Planning support services through business application professionals who can assist with for a wide range of business applications including Microsoft Dynamics business solutions, packages from other vendors, and legacy software. Progent can provide help for key areas of business applications such as accounting, ERP, MRP, project accounting, supply chain management, plus management applications for HR, sales, retail environments, and distribution.

  • Progent's Microsoft-certified staff and consultants for Apple Macintosh technology can help your company to integrate your Apple Mac workstations with your Microsoft Exchange server through comprehensive Microsoft Entourage and Outlook for Apple Mac support. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly installed and tested. Progent can also provide a broad array of Microsoft Exchange support such as integration, troubleshooting, security, mobile support, system tuning, plus spam protection and email encryption. Progent also offers customized one-on-one Mac webinars.



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If your small business is in the Oakland/Berkeley area and you need technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 510-899-7400 or visit Contact Progent.
















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