Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's information technology consulting services for small organizations in the Berkeley area are concentrated on customers who require quick and economical assistance for system reliability, security, productivity, administration, or recovery. This short selection of Progent's engineering support options and practice areas will give you a sense of the ways Progent's team can help you to enhance the competitive value of your computer system.

  • ISA Server 2006 and the newer Microsoft Forefront TMG are software solutions that contain an application-aware firewall able to protect systems from external and internal threats. The two platforms perform deep inspection of Internet protocols to uncover attacks that can get by traditional firewalls. Microsoft ISA Server was superseded by Microsoft Forefront TMG 2010, which is built on ISA Server's architecture while delivering a number of improved capabilities. Forefront TMG has in turn been discontinued by Microsoft, and the security features provided by the product are now commonly handled by purpose-built physical devices from companies such as Cisco, Check Point, SonicWALL and WatchGuard. (See Cisco ASA Firewall with Firepower Services configuration and management.) Progent provides advanced Forefront Threat Management Gateway support and Microsoft ISA Server 2006 expertise to help you maintain and troubleshoot your legacy firewalls, and Progent can help you to upgrade efficiently to a more current firewall solution by providing planning, integration, optimization, training and debugging.

  • Progent's disaster recovery consulting experts can show you how to create a disaster recovery strategy in case of a total network failure. Progent can help you develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and testing so that when a disaster takes place, you reduce network downtime. Progent's Microsoft and Cisco-authorized professionals can also assist you to create an affordable, fault-tolerant system solution that takes into account reliability issues involving a broad range of infrastructure technologies and processes. Progent's business continuity specialists can assist your company to deal with the broader issues associated with keeping your company functioning after a disaster by taking into account not just information technology concerns but additional issues like alerting critical personnel, locating alternate work space, acquiring replacement transportation, hiring temporary employees, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery consultants can help you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing technology field-tested in Microsoft's Azure cloud.

    Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces important new features plus a revamped architecture. These enhancements favorably impact vital IT areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange Server 2013.

  • Progent can provide the support of a certified video conferencing engineer with an extensive background deploying products from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to design, install, upgrade, or maintain a video conferencing environment that protects your current investment and optimizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure engineers able to help companies of any size to create and maintain a communications network that provides the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.

  • Progent offers live online classes for an array of workstation software products such as Office and Office 365 Excel, Word, PowerPoint, Visio, Microsoft Dynamics GP, Adobe Acrobat, Photoshop CS, Crystal Reports, Microsoft Windows 8 and Windows 10. Online instruction offers all the benefits of conventional classroom seminars, such as immediate interaction between clients and teachers, but avoids the costs of travel and the challenge of attempting to synchronize the availability of trainers and trainees.

  • Progent's hybrid cloud solutions consultantsoffer expert remote consulting support to assist companies of all sizes to integrate their networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective hybrid ecosystems that support Windows and Linux systems and apps in hybrid network models that utilize local IT assets along with public clouds. To help you to integrate cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.

  • Progent's Microsoft-authorized Microsoft SharePoint 2010 engineers and Microsoft SharePoint Server 2007 support professionals can assist you to rationalize the business justification for implementing the latest release of Microsoft SharePoint, advise you on the most sensible version of SharePoint Portal Server for your application, offer configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Server, design a company-wide security strategy that encompasses portal technology, and provide maintenance and Call Center services.

  • System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate smoothly from legacy releases of VMM, design processes for creating and deploying VMs and hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the strategic advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

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If your small business is in the Oakland/Berkeley area and you need technical support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.

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