Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's IT support services for small and mid-size companies in the city of Berkeley are focused on customers who need quick and affordable help with system dependability, security, efficiency, manageability, or recovery. This short list of Progent's consulting support options and practice areas should give you an idea of the ways Progent's team can assist you to increase the business value of your computer network.



    Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services including system design, deployment, management, remediation, and software development expertise to help organizations of any size to realize fast return from their SQL Server 2014 deployment. If you are currently running Microsoft SQL Server 2014, Progent can assist your company to perform a smooth transition to SQL Server 2016.

  • Progent's Microsoft-certified Skype for Business experts offer online and on-premises consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other communication platforms such as Cisco Video Interop Server. Progent's certified data security experts can assist you to design and validate a security environment for your Skype for Business deployment that meets regulatory standards.

    Progent's Microsoft Office Word and Office 365 Word experts offer a wide selection of economical remote consulting services to help you to maintain your current Microsoft Word solution or help you to upgrade to a newer version of Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between different releases of Word, integrating Office Word with other Microsoft Office apps such as Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone synchronization, and remote Microsoft Office Word training classes customized for individuals or groups.

  • Progentís 64-bit migration specialists can assist you to enhance your application servers and desktop PCs affordably from 32 to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit computing, design an economical upgrade process that minimizes operational interruptions, and deliver responsive remote help to aid your organization to configure 64-bit operating systems and applications on your current computers. Progent's Microsoft Gold certified processing consultants can help you to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server 2008, Exchange Server, Microsoft Windows 7, and Microsoft Office Excel.

  • Progent has extensive experience delivering a full-spectrum of online IT support and urgent repair services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering expert remote network consulting and has provided network support to clients in every state. (Check out Progent's client testimonials.) Progent's online IT consulting for local governments eliminates travel expenses and resolves issues faster than on-premises support.

  • Progent's engineering services for high availability networking for small businesses provide Microsoft and Cisco-certified network experts who can help you create a fault-tolerant network that incorporates key technologies and procedures for line-of-business environments. Progentís engineering professionals can assist you to implement a network architecture with features such as high-availability Internet connections, network load balancing, fault tolerant data centers, fault tolerant interoffice connectivity, and high-reliability multi-location systems. Progent also help you to define a disaster recovery process and to deploy and test mechanisms that facilitate fast, fail-safe business continuity.

    Progent's Office and Office 365 experts can help businesses to integrate Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that provides fast ROI and enables improved business results. Progent can assist you to integrate Microsoft Office or Office 365 applications with one another and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server. Progent's consultants can also assist you to fix compatibility issues between different versions of Microsoft Office and can provide customized online Microsoft Office and Office 365 instruction to individuals or teams.

  • The Call Center support model used by Progent's Technical Response Center offers small and midsize companies an affordable option to replace reliance on freelance service individuals by offering in-depth expertise shared by all support teams, optional round-the-clock availability of emergency assistance, escalation capability to world-class specialists for solving the most difficult problems, service consistency and dependability, quick follow through enforced by veteran support administrators, a variety of easy-to-use ways for requesting support tasks, and excellent process transparency made possible by trouble ticket tracking and accessible through a web-based portal.



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If your small business is in the Oakland/Berkeley area and you need computer support, IT outsourcing, or top-level services from a Progent professional, call 510-899-7400 or visit Contact Progent.
















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