San Francisco East Bay Oakland, Berkeley, Emeryville
Computer Consultant Experts Technical Support and Outsourcing
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo
Progent's network consulting services for small organizations in Berkeley are focused on clients who need immediate and economical assistance for system stability, security, productivity, administration, or repair. This brief list of Progent's consulting support services and technical experience should give you a sense of how Progent's team can assist your company to enhance the business value of your information network.
Progent has put together two low-cost service bundles designed to allow small businesses to get an independent security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from outside your firewall to uncover potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized machine inside your firewall to determine your exposure to inside attacks. Both security inventory services are set up and run from a protected external location.
Even if your Information Technology budget is modest, Progent provides cost- effective service options that will give your network system the reliability, compliance, and performance your business needs. Progent's optional Round-the-Clock Network Monitoring Services, leveraging the talent of seasoned Microsoft and Cisco authorized IT engineers, the most advanced network management software, and comprehensive service packages, can keep your line-of-business network applications and servers up and running.
Stealth intrusion testing is an important component of any overall IT system security strategy. Progent’s security professionals can perform extensive stealth penetration security tests without the knowledge of your organization's in-house network support resources. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident warnings and event log analysis are correctly set up and actively monitored.
Progent's Active Directory consulting support includes certified expertise in architecting, deploying and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified consultants have broad knowledge about troubleshooting challenging Active Directory issues like replication, multi-domain partitioned configurations, corrupted AD objects, clean-up of legacy beta software configuration objects in existing AD environments, and repair of failed installations of AD and AD-integrated applications. Progent is also experienced in using “expert only” AD utilities such as ADSIEDIT, and NETDIAG.
Progent's Exchange hosting support services offer an enterprise-class data center with redundant power and environmental control systems, 24x7 staffed security and operations center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are configured as virtualized servers for high availability, smooth expandability, and rapid recovery. Services include complete incorporation with your network, connectivity with handheld computing products, automated tracking of efficiency and security, spam and virus protection, patch and revision management, Call Center support, daily data backup, and comprehensive messaging administration support.
Progent's Virtual Help Desk support services are a seamless expansion of your in-house IT support organization. Virtual Help Desk can include advanced call center services such as a special telephone number with custom greeting. Progent can also send calls directly to staff technicians who are specifically provisioned and trained to support your account. Also, Progent's Help Desk Call Center staff can manage trouble tickets with any customer trouble ticket system for smooth integration with your in-house support services organization. Advantages of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft and Cisco Help Desk Call Center expertise the minute you call, seamless expansion of your in-house resources, comprehensive support for critical client problems, and per-minute billing.
Progent can help you deploy Microsoft Windows Services for UNIX or Subsystem for UNIX-based Applications to achieve coexistence between Windows and Linux/UNIX networks. SFU achieves interoperability between Microsoft Windows Server and various versions of UNIX based operating systems including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders over NFS and improved authentication in native Windows Server 2003 AD environments. SFU's Interix subsystem includes a large set of UNIX/Linux tools and shells, support for a single rooted file system, and an application development package for porting software.
Progent's eCommerce software consultants can assist you to set up an e-commerce infrastructure that is protected, reliable, and fast. Progent can also show you how to architect a web site that is closely integrated with your sales and inventory applications to lower the cost and improve the reliability of web-based B2B, business-to-consumer, or buy-side to sell-side transactions. Progent can help you design specialized web applications based on powerful programming utilities or customize popular software products so that they accommodate your specific business requirements. For database-intensive web applications, Progent can provide the expertise of certified SQL Server developers, Oracle developers and DBAs, MySQL experts, and Microsoft Access 2010 software programmers.
Progent's virtual server hosting and management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest level of availability and scalability and is in addition simple to migrate to another host. Progent's virtual data center hosting options are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent's Test and Training Lab located at the Herakles/QTS Data Center in Sacramento, California is available for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers without adequate in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.