Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's IT consulting for small and mid-size organizations in the Berkeley area are concentrated on customers who require quick and affordable assistance for network stability, security, efficiency, manageability, or recovery. This short selection of Progent's engineering services and practice areas will give you an idea of the ways Progent can help your company to enhance the competitive value of your computer network.



  • Lync 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with app sharing, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 experts can assist your company to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your ROI, and deliver live online and on-premises training to your IT staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. Progent's Skype for Business experts can also assist you to plan and carry out an efficient migration to Skype for Business.

  • Microsoft's desktop virtualization technologies reduce the work required for IT managers to set up applications so they are consistent throughout a corporate workforce, provide the power to manage rights to business information, and allow fast deployment of new or updated desktops. With Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies client access, improves responsiveness, tightens data security, unifies administration, and provides an almost transparent client environment. Progent's desktop virtualization consultants can help your company to assess the business advantages of Microsoft's desktop virtualization technologies, configure test and on-line environments, optimize your system architecture to accommodate virtual clients efficiently, evaluate and remediate security problems, and educate your IT managers to utilize industry best practices to gain maximum payback from desktop virtualization.

  • Progent's System Center 2012 consultants have over a decade of experience configuring, supporting and troubleshooting the key components included with System Center and can assist you to plan, configure, manage, and repair your System Center ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also offers System Center 2016 upgrade planning and support to help you to move to the latest version of System Center from an earlier one or from another IT management solution to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

  • Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and service companies to simplify complex supply chains and improve the efficiency of key business processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and DBA services. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

  • Progent's SQL Server application developers can help your organization to build and support applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best practices to build efficient, easy-to-manage SQL Server applications and knows how to work with a customer's management to complete programs in a cost effective and affordable manner. Progent for can assist your company to build Microsoft SQL Server solutions by providing a broad array of professional support services including requirements analysis, data tier architecture, data migration, T-SQL coding, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication mechanisms, security and compliance, and fault tolerance.

  • Progent's certified Windows Server 2012 consulting experts can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support, staff, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and build and test a DR/BC plan. If your organization is thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can help you to assess the value of Windows Server 2016 for your business and design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.

  • In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers organizations expert consulting for solutions from other major Firewall and VPN suppliers including Checkpoint Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you create a comprehensive security plan and select the right products from a variety of vendors to support your security goals while sticking within your spending limits.

  • Progent can provide enterprise clients online or on-premises NetApp SAN consulting services for NetApp's entire portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on industry best practices.

  • Progent produces complete and meaningful reports of all support activity to ensure clients don’t ever feel like a hostage to their IT service company. Progent sends e-mail accounts of support activity immediately after completion of each service interaction, and also encloses a hard copy along with monthly invoices. Complete network support reporting makes it easier for clients to move to a different support provider or take on increased support responsibilities in house. Complete service reporting also provides management the information needed to assess the quality of maintenance services and develop better informed IT expense projections.

  • Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to move to any data center. Progent's Private Cloud hosting options are built upon mature virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while benefiting from world-class reliability and an unprecedented degree of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.



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If your small business is in the Oakland/Berkeley area and you need computer support, information technology outsourcing, or top-level expertise from a certified Progent professional, call 510-899-7400 or visit Contact Progent.















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