Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's experts knows how to provide a broad array of consulting and technical support assistance for IT systems based on any combination of Microsoft, Cisco, Apple, or Linux/UNIX platforms. Support services offered to small and mid-size organizations in the Berkeley vicinity by Progent's staff of seasoned consulting experts include:

  • Progent's founder and chief technologist, Les Kent, was the system architect for a Windows network solution that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year network industry veteran, has been responsible for the architecture and successful deployment of hundreds of state-of-the-art business solutions using Microsoft technologies.

    Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to assist your organization to plan, program, pilot test, deploy, manage, and troubleshoot applications powered by any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the latest versions of Excel, support Excel on Apple iOS and Google Android mobile devices, and resolve compatibility problems between different releases of Office Excel. Progent offers on-demand help to clients looking for a fast fix to a specific issue related to Excel and Progent also offers full project management support for upgrading or creating mission-critical application software based on Excel. Progent's cost-effective webinar training for Excel can be customized to meet the special requirements of individual users or groups.

    Progent has been delivering SharePoint support since the initial product was published over a decade ago, and Progent has the scope of IT knowledge to help organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual tasks associated with your SharePoint 2013 deployment.

  • Progent's Cisco CCIE-certified network consultants offer world-class remote and onsite support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small companies and campus networks to enterprise data centers and public clouds. Progent can show you how to implement Cisco's quickly improving switch solutions to realize the speed, expandability, availability, virtualization support, data protection and manageability required for your business. For information about Progent's support for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. For details about Progent's consulting services for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and troubleshooting services. For information about Progent's support for Cisco Meraki switches, refer to Cisco Meraki switches configuration and management.

  • GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of IT security experts. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide help with any of the security disciplines addressed within the GIAC accreditation such as evaluating infrastructure vulnerability, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with government mandates for promptly reporting security events.

  • Progent's certified MS Exchange Server 2016 consultants and Exchange 2013 consultants can provide affordable remote and onsite support to implement your migration to Exchange 2016 or Microsoft Exchange Server 2013, generate extensive documentation of your upgraded email environment, train your IT team and end users to get them up to speed quickly on Microsoft Exchange 2016 or Exchange 2013, and offer ongoing management consulting and engineering help.

  • There are hundreds of enterprise-level colocation centers in Northern California and larger cities throughout the United States, and Progent's colocation consulting team can enhance your system’s fault tolerance and performance by helping you select a colocation site that addresses the particular needs of your business including geographic proximity, space, communications, budget, and extra additional features and services. Progent’s data center support services are intended for businesses with equipment located at co-location hosting sites and in need of on-demand on-site help at the co-location site as well as remote support from Microsoft and Cisco qualified professionals. Progent offers a selection of co-location center support services such as system architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, development and installation of fault tolerant configurations, defining and implementing layered security structures, firewall configuration and support, configuring load balancing environments, and planning high-availability server cluster configurations.

  • Progent offers online access to an Oracle certified consultant for Oracle DBA services or an Oracle application developer. Progent can assist you to create efficient solutions for key Oracle DBA activities including performance tuning, backup and restore processes, and information security, or mentor your in-house staff to use industry best practices for simplifying various administration procedures. Progent can in addition offer the services of a PL/SQL developer to help your company to design, test, enhance, or migrate Oracle-based applications that can range from business reports to database-powered web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper and can help you to tune existing SQL programs using Oracle's SQL Tuning Advisor.

    Progent's certified Office and Office 365 consultants can assist companies to integrate Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides quick return on investment and enables improved business outcomes. Progent can assist your company to integrate Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server. Progent's consultants can also assist you to fix compatibility issues between different releases of Microsoft Office desktop and offers customized online Office and Office 365 training to individuals and groups.

  • Microsoft Windows Server 2008 R2 is a major advance in making IT networks more secure and available, easier to virtualize and manage, higher performing, and able to offer an improved platform for web hosting and development. Progent's Microsoft-certified Windows 2008 consultants can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 R2 by providing consulting, troubleshooting, training, temporary staffing, monitoring, and security expertise. Progent can also help you to plan and execute a smooth migration to Microsoft Windows Server 2012 R2. If you are planning on building a hybrid network model that integrates local systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

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If your small business is in the Oakland/Berkeley area and you are in need of technical support, IT outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 510-899-7400 or visit Contact Progent.

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