Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's computer support for small and mid-size companies in the Citrus Heights neighborhood are focused on customers who require immediate and economical help with network stability, protection, productivity, manageability, or recovery. This brief selection of Progent's consulting support options and technical experience should give you an idea of how Progent can help your company to enhance the business value of your information network.



  • Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified CUCM experts can help with any aspect of Unified CM setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing UCS server failover systems for survivability, and integration with Microsoft Exchange Server.

    Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote services to assist your organization to design, program, test, deploy, administer, and troubleshoot applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your current Excel applications to the newest releases of Excel, support Excel on Apple iOS and Android smart phones and tablets, and identify and fix compatibility issues between various releases of Office Excel. Progent offers on-demand support to organizations who need a quick solution to a stubborn issue associated with Excel and Progent also offers full project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable online training classes for Office Excel can be customized to address the special requirements of individual users or groups.

  • In performing IT projects for large organizations, Progent utilizes a phased method based on discreet steps in order to meet budgets, project timeframes, and technical goals while minimizing network disruption. Progent's methodology takes advantage of established industry project management standards founded on the best practices defined by the Microsoft Solutions Framework (MSF) and includes project goals definition, design proposals, pilot evaluation, design adjustment, and expertly managed production roll-out. All phases are comprehensively documented to provide a comprehensive record of technical services delivered and to assist in future system management.

  • Progent's business software experts can assist your company to set up an e-commerce infrastructure that is protected, robust, and fast. Progent can also enable you to architect a web site that is closely integrated with your sales and inventory software to reduce the expense and improve the stability of web-based business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create specialized web applications using standard development tools or tailor popular software products so that they address your special business requirements. For data-driven web applications, Progent offers the services of SQL Server developers, Oracle programmers and database administrators, MySQL experts, and Microsoft Access application developers.

  • Progent's Experts Team provides in-depth consulting expertise in specific software areas, allowing you to customize fast, inexpensive and comprehensive network solutions that fit the unique needs of your company. Progent's software developers can help your company to customize Microsoft's major business applications by providing a variety of services such as Microsoft Dynamics AX (Axapta) ERP Software consulting, Dynamics GP Business Accounting Software education and integration, Microsoft Dynamics NAV (Navision) Business Management Software support, Microsoft Dynamics SL Business Accounting Software help, and Microsoft Dynamics RMS deployment.

  • Progent offers interactive online webinar training classes. Virtual online classes offer a flexible and low-cost option for training your IT personnel to use a broad assortment of key applications including Microsoft Office and Office 365 Excel, Microsoft Office Word, MS Office PowerPoint, Office Access, Outlook, MS Office Publisher, Project, Office Visio, and Great Plains. Progent also offers individualized onsite training for clients in Northern California and larger cities throughout the U.S.

  • Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective online DBA or software programming support and can assist organizations of all sizes to integrate and support MySQL within a dependable network environment that offers advanced performance, expandability, and security. Progent also has experience helping businesses migrate applications from an Oracle environment to MySQL.

  • Even if your IT budget is small, Progent provides cost- effective support options that will give your IT network the reliability, protection, and functionality your business requires. Progent's optional 24x7 Network Monitoring service packages, leveraging the skill of seasoned Microsoft and Cisco certified IT experts, the latest network management applications, and economical service programs, can keep your critical computer network software and servers up and running.

  • Internet Information Services, Which is provided with Windows Server and Windows desktop, is a sophisticated role for web site hosting and web application programming. The latest releases offer improved protection, dependability, scalability, and debugging while also delivering significant improvements in automated and remote management. A variety of popular extensions to IIS have been built into newer releases including the rules-based Request Filter Module (formerly called URL Scan), which is able to prevent dangerous HTTP requests from being processed by hosted web applications. Progent's Internet Information Services (IIS) experts can assist you to configure IIS as well as the latest extensions to IIS Manager like the GUI for controlling ASP.NET programs.

  • Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small company's production servers in an environment that delivers the maximum level of dependability and expandability and is also easy to transfer to another host. Progent's Private Cloud hosting services are based on mature virtualization technologies that allow small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility. Find out about Progent's ProSight portfolio of managed services for small and mid-size businesses.

  • Microsoft's popular Small Business Server product line is no longer available but remains the heart of numerous small information networks. Progent's Small Business Server consulting team can assist you to maintain your existing SBS environment or assess the possible advantages of moving from SBS version 2011 or earlier to a hybrid onsite/cloud computing model by implementing a Windows Server Essentials migration. Whether your servers and applications are reside on an on premises datacenter, in the Microsoft Cloud, or across a mix of of environments, Progent offers full-service consulting, troubleshooting, and application design and programming services for Microsoft's core business products including Windows Server, Exchange Server. SharePoint Server, and Microsoft SQL Server.

  • ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Learn about the entire ProSight line of value-priced network management outsourcing services for small organizations



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of technical support, IT outsourcing, or high-level expertise from a certified Progent engineer, call 916-910-1200 or visit Contact Progent.
















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