Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's information technology consulting for small and mid-size companies in the Citrus Heights area are concentrated on clients who need immediate and economical help for network stability, security, productivity, manageability, or repair. This brief list of Progent's engineering support services and technical experience should provide a sense of the ways Progent can help your company to enhance the business value of your computer system.



  • Features of Progent's Information Technology support packages include network assessment to make sure that your environment complies with established levels of security and online access, 24 x 7 server monitoring using Microsoft System Center Operations Manager to anticipate issues before they disrupt your business, optional Helpdesk support services from Progent's technical experts, security auditing to help guard your information network from hackers, installation of Service Packs and security patches for servers and software, discounts on Progentís remote troubleshooting services, and access to Progentís group of Microsoft and Cisco-certified network engineers and technicians.

  • Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration consultants can assist your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based SIP trunks. Progent offers cost-effective remote or onsite expertise to assist businesses to move efficiently to a productive unified communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for access to a SIP PSTN trunk.

  • Progent's staff of computer network consulting experts can help large organizations to architect, set up, and manage major rollouts of key Microsoft technology by offering support such as Active Directory configuration, MS Exchange 2016 Server migration, Exchange 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 configuration, Skype for Business migration consulting and Lync Server 2013 integration, plus SQL Server 2016 integration and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's biggest companies to integrate technology powered by Microsoft products and offers branch office consulting services for enterprises with local offices in the San Francisco Bay Area or major cities across the U.S.

  • Microsoft's desktop virtualization technologies reduce the work required for network administrators to deploy applications so that they are standardized across a corporate user base, offer the power to manage access to business information, and enable fast deployment of new or upgraded workstations. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind RDS streamlines client access, enhances performance, tightens security, centralizes administration, and provides an almost seamless client experience. Progent's desktop virtualization consultants can help you to assess the strategic benefits of Microsoft's virtual desktop technologies, configure test and production deployments, optimize your network infrastructure to support virtual clients effectively, evaluate and resolve security issues, and train your IT administrators to utilize best practices to achieve a fast ROI from desktop virtualization.

  • Progent uses a group approach to network problem solving. By harnessing extensive experience from Progent's Microsoft and Cisco-certified consultants, Progent can expediently and efficiently solve even the most vexing network problems. Working with hundreds of businesses and performing thousands of complex support and integration tasks every year affords Progent an insight into which approaches are effective and which approaches should be avoided.

  • Progent's Citrix-certified desktop virtualization experts can help your business to design, implement, manage, and support a virtualized Windows desktop and application delivery system by providing Citrix XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support a remote datacenter that features high availability, advanced protection, and fast disaster recovery.

  • NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery between datacenters that are as far as 300km away from one another. Progent offers access to a certified NetApp MetroCluster expert who can help your business to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to prove adherence with industry standards and government mandates.

  • Progent's Virtual Call Center services are a seamless extension of your internal IT service organization. Virtual Help Desk can include high-end call center features such as a special telephone number with custom greeting. Progent can also send calls directly to staff members who are specially provisioned and trained to support your account. In addition, Progent's Help Desk Call Center professionals can use trouble tickets with any customer trouble ticket system for transparent integration with your internal support services organization. Advantages of Progent's Virtual Network Support Help Desk services include professional Microsoft Help Desk expertise the moment you call, seamless extension of your internal resources, front-line support for critical client issues, and by-the-minute billing.

  • Progent's Android phone and tablet integration consulting services have extensive experience providing online and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their information networks so that users can communicate and collaborate while on the go. Progent offers the breadth of know-how to resolve technical issues that involve multiple vendors and that represent a mix of legacy and current technology. Progent provides budget-friendly online expertise to assist you with any facet of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve especially stubborn IT problems, or Progent can provide comprehensive project management services to ensure that you complete major IT projects on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and use Android phones and tablets to maximize their business value.

    Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small organizations to make the move from the older physical on-premises datacenter to the new hybrid computing model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost benefits of migrating to Essentials and implementing a hybrid local/cloud model for your network ecosystem. Progent offers comprehensive project management to help you plan and carry out an efficient move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting help, technical support, and training. (Learn about Progent's Office 365 integration solutions with on-premises Exchange and Microsoft Azure planning and integration consulting.)



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of computer support, IT outsourcing, or advanced expertise from a Progent professional, call 916-910-1200 or visit Contact Progent.
















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