Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's IT support for small and mid-size businesses in the city of Citrus Heights are concentrated on clients who require immediate and affordable assistance for network stability, protection, efficiency, administration, or recovery. This short list of Progent's engineering support options and networking expertise should provide a sense of how Progent's team can help your company to increase the business value of your computer network.



  • Progent's Juniper-certified NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-vendor systems.

  • Progent's group of computer network consulting experts can help large businesses to plan, deploy, and manage major rollouts of key Microsoft technology by offering services such as Microsoft Active Directory design, Microsoft Exchange 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 design and installation, Skype for Business planning and deployment consulting and Lync Server 2013 integration, plus Microsoft SQL Server 2017 migration and Linux integration, SQL Server 2016 integration and development and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's biggest businesses to integrate technology powered by Microsoft products and can provide branch office IT supports for enterprises with branch offices in Northern California or larger cities across the U.S.

  • The CRISC certification program was established by ISACA in 2010 to verify a consultant's skills to design, implement, and maintain information system controls to mitigate risk. Progent offers the services of a CRISC-certified risk management expert to help you to create and execute a risk management strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.

  • Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the design and implementation of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent established Progent in order to meet the needs of small organizations who can't justify the high cost of supporting a large IT group but who still require information systems with world-class reliability, protection, and responsiveness.

  • Progent's Microsoft-certified Active Directory experts have broad experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of test application configuration objects in production AD environment, and repair of unsuccessful setups of Active Directory and AD-enabled applications. Progent is also proficient in using “expert only” Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address key issues including Active Directory naming conventions, hierarchical model, IT administration model, selection and structure of group policy objects, plus protection and auditing definitions. Progent can also evaluate the implications of server and service configurations on capability and performance. Progent can assist businesses to design and implement configurations of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

  • Progent's MySQL application programmers and database administrators can provide affordable remote DBA or application development support and can help businesses of all sizes to integrate and support MySQL in a reliable IT infrastructure that offers advanced speed, expandability, and protection. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.

  • Progent's Cisco-certified SIP trunk experts and Cisco CUBE configuration consultants can help your business to plan, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent can provide affordable remote or on-premises support to assist businesses to migrate smoothly to a productive unified communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.

  • Progent's Azure integration consultants can help you with every phase of Microsoft Azure migration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized management, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist you to configure and troubleshoot firewall appliances and VPN connections so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid environment that transparently combines on-premises datacenters with Azure resources.

  • In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert support for products from other major Firewall vendors including Check Point Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can help you create a detailed security plan and choose appropriate products from a variety of vendors to support your security goals while sticking within your budget restraints.

  • Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP consultant with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite consulting that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

  • Based in California's Silicon Valley, Progent provides Microsoft and Cisco technology support services on-site help, IT management outsourcing and IT consulting services to organizations in California and in larger cities across the U.S. Progent's engineers can also provide advanced online IT consulting services, server monitoring, and urgent technical support to lower costs and reduce productivity loss for companies nationwide.

  • Progent provides Enterprise Resource Planning consulting services through business software professionals who can help with for a wide selection of business applications including Microsoft Dynamics products, applications from other vendors, and legacy applications. Progent can provide help for vital areas of business software such as financials, ERP, MRP, project accounting, supply chain management, plus management systems for human resources, sales and marketing, retail environments, and distribution.

  • The overwhelming majority of business multi-site communications infrastructures feature no recovery ability to deal with Internet circuit outages. Progent’s inter-office connectivity engineers can help small companies create fault tolerant Interoffice connectivity by means of redundant networks featuring transparent failover. Progent’s Cisco-certified CCIE engineers can plan and deploy fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offer economical 24x7 interoffice networking.



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 916-910-1200 or visit Contact Progent.
















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